I bought a large all feather no down in it and a soft at that. Reminds me of my grandmothers old pillows. Love it. It just curls right to my face and neck giving me support where I need it. Best pillow on the market. Unlike memory foam that unforgiving material and I have purchase some very expensive ones. Down & Feather has ever one beat. Great service, love laying my head down at night now unbelievable comfort. Thanks Albert
I had a bad experience with their customer service. I think I must to be sharing this with my experience from their customer service and their customer service is very awful and will not help/assist at all. I have been calling 888 toll free and no one picks up the phone and can you imagine I have been calling for several times and they will not pick up the phone at all. I would like to give all of you the heads up that their customer service is very sneaky and try to find a way to avoid you. Trust me. By the way their pillow is below of the quality and I bought it from another company and their pillow is a champ and much better than this awful company. I bet you will regret if you buy it from this company and do not cry me a river.
I purchased my very first high quality pillow from Down & Feather after much research. Although I havent received it yet, I am extremely happy with the shopping experience this far, and I encourage anyone looking for a pillow to check them out. The main things I was looking for in a pillow were (1) responsible & humane sourcing of fill materials and (2) organic cotton. Being made in the USA was up there on the list as well. The fact that they will adjust your pillow density within a year of purchase is an added bonus. I was thinking of going with pure down, but after taking the quiz on their website, I opted with a down/feather blend. The owner David confirmed that this would be a good choice for me based on the quiz and our conversation. I had called and left a message asking for assistance. Literally 25 minutes later, the OWNER called me back! Other companies never returned my calls/emails after several days. I will post a review on their website once I try out the pillow, but this company earns an A+++ for shopping experience and customer service.
Over the years I have searched in vain to have the same pillow, a goose feather pillow given to me as a young boy by my Grandmother. I happened upon Down and Feather Company. I took a chance based on the websites wonderful description to select exactly what I was looking for! I was shocked that over the Christmas period, my order was promptly filled and at my door in 4 days. I am so pleased with the quality of Down and Feathers products and service, for you can place confidence when making a purchase with them. Love that pillow!
The pillows are nice but they shipped them without the pillow protectors that were ordered at the same time so we had to wait a week before we could use our new pillows. That was a bit annoying but we are sleeping well again. I would give 4 stars but their logistics need some attention.
Ever have a migraine? Yeah, they’re not great. Mine mostly stem from an old neck injury. With my latest migraine going on 3 weeks I thought it was time for a pillow upgrade. Enter Down and Feather. I got the Natural Nights king size pillow- medium fill as per their online quiz- and within 2 days my headache was gone. It stayed gone and hasn’t come back! When, after a week or so, I realized I’d need a slightly firmer pillow, I contacted the company and it was super easy to get a pillow “adjustment”. It takes a couple weeks what with shipping and everything so I ordered a second pillow (after some soul-searching I decided that not having migraines was COMPLETELY worth the money for a second pillow). Seriously, no headaches. It’s been 2 months and I’m kinda stunned. Anyway, the pillows are fabulous. The customer service is fabulous. You will not regret this pillow.
Best pillow ever. Worth the money. Have been hunting several years - yes years - for a pillow that my neck likes. This is the one. I bought the Snuggle Soft 850 Fill Power Goose Down - Standard medium. I am a side sleeper but it also works for sleeping on my back. No neck pain!
Ive had a down pillow from Down and Feather Company for several years and bought it after a long and informative conversation with David. I havent had a neck problem since. Great pillow. Now I need a few more pillows for a guest room and wanted something a little less expensive than down. Ive just ordered a feather pillow and, while it hasnt even been shipped yet, I have to say that the customer service, again, has been second to none. This is a wonderful company to deal with. The service is very personal and the product is terrific.
So I’ve been a customer of D&F for almost 2 years now. I found them after researching down pillows on the internet because I had purchased several from department stores and suppliers to those department stores and they never lasted more than 6 months before they went completely dead and wouldn’t stay fluffed. In comparison to other Down Pillows on the market that I’ve used, D&F’s products are far superior with better quality filling, more filling, and better quality shell. I would definitely buy a pillow protector when you buy your pillow new. I made the mistake of not doing that with my 1st pillow from them and have since learned it’s totally worth the extra $40 or so. I also want to talk about the customer support you get for your money, mainly the fact that you have support because you won’t get that with other manufacturers, I’ve tried. I was past my 12 month mark & I was frustrated because my pillow became flat and was causing pain on the back of my head when I slept. I messaged them on Social Media and they quickly responded and offered to help. I’ve developed insomnia during quarantine and it didn’t help that I didn’t have a good pillow or a supportive one to help me relax and fall asleep but after receiving my pillow back today, I’m looking forward to going to bed.
This was our second purchase from Down and Feather. My wife and I spoke with David and he spent a great deal of time going over how we sleep to make sure we got the right pillows. The pillows are fantastic and well worth the price. We also found out that we can send our old pillows back to have the feathers washed and a new pillow case placed. So now we will have two sets of pillows to rotate over years and years of blissful sleep. I’d highly recommend Down and Feather to anyone looking for great quality pillows
My original feather pillow is truly the best of the best. I love this company. From researching, purchasing, and shipping they are truly amazing. I’m so glad I found them. Now, back to the pillow! I am sleeping better, waking up without neck pain, and thinking about laying back down on my pillow all day! The quiz really helped direct me to the perfect pillow. I highly recommend it. It was spot on. I love the care this company gives with their warranty and perfect pillow policy. I loved mine so much, my wife took the test, found her pillow, and bought one! People will invest in a pricy mattress for good sleep but then buy the cheapest pillow. This makes no sense. A good pillow is just as important for your sleep. Truthfully, for all this wonderful company offers you, the prices are perfect! I cannot say enough good. You will never regret your purchase from Down and Feather Company. Each morning, as you wake up pain free and rested, you will sing their praise!
I am ignorant when it comes to pillows. I had to do a lot of research to figure what I thought I would like. That’s how I came across down & feather. The first pillow was a Hungarian goose down pillow. It was very soft and smooth. The fabric was so soft the feathers were so soft It took me sometime to say this isn’t exactly what I wanted. I wanted more firm to my pillow so I returned it and purchased the completely opposite of the spectrum and bought the feather blue and white stripe pillow. I knew right away that pillow was not for me. Long story short I sent an email about my return because I haven’t heard anything and the owner returned an email and phone calls. I missed both of them but returned the phone call. DAVID the owner answered .... what business does that anymore. We spoke for 25 minutes starting from my refund to the education of feathers to having babies and needing sleep to how he started his business . David is very passionate about his business and it shows. He cares about his customers and he helped me find a solution for my pillow dilemma. This business is only going to sell you the best of the best and it’s made here in AMERICA which should be important to you I know it is to me. This is an honest business owner and an honest business. Make the decision and buy the pillow you won’t be disappointed. Thank you David.
We have tried the rest and Down & Feather Co. is the BEST. Literally!!We Love your Pillows. We sleep so much better and more comfortably. Thanks.
Bought pillow for my husband. We paid $14.00 to have it shipped. He was not happy with it. It was too full so we proceeded to send it back to have some down taken out. D found out it was going to cost $23.00 to send it back. Pretty soon we were going to have a $200 pillow. So we chose to return it for a refund and they agreed to send us a label and will deduct the shipping from our refund. Not a happy camper!!
Best night sleep in years. Had severe neck pain using all types of pillows, now using Down And Feather Goose Down Pillow and no neck pain. What a relief.
Good quality products, but dishonest and misleading information.I talked to David the company owner prior to placing an order, I explained that I wanted a very heavy (>5 lbs) pillow, that mold in place and will not re-inflate.David advised I order their classic pillow, which I did.It seemed like a high quality product but was the opposite of what I explicitly asked for. It was very lightweight and very poofy.I had to return, and then I found out that although they give you a return shipping label, they deduct a large amount of $ from your refund to cover for the shipping cost.All in all, including shipping both ways, I wasted around $50 on this experience which could have been avoided if the company was honest about their products.
I ordered a pillow from down and feather company and they gave me a pillow protector free with my purchase of the pillow. They sent the pillow protector to me and it was lost in the mail. I ask them to send me my pillow or cancel my order. They cancelled the order but still charged me for the pillow protector that I never received . They were not trying to take care of the me as a customer .I had to call my credit card company in irder to get a refund. I would recommend to everyone look for other companies to buy a feathered pillow, They so not care about taking care of there customer. Thanks for reading, Mike
If you spend one-third of your day in bed sleeping on Down and Feather pillows, that in and of itself will make the remaining two-thirds of your day significantly more exhilarating! Imagine that EVERY day!
Easy figuring out which pillow is right for you! Shipping was quick! Love the pillow.
Just like the old feather pillows I always loved.
Very soft. Very fluffy. Very cuddly.
Our all time favorite pillow.