I am very satisfied with my recent truck purchase experience at Griffin Chrysler Dodge Jeep Ram dealership in Tifton. I was impressed with staff members, especially my sales associate, John Gaskin and Finance Manager, Dallas Peek. Both were personable, knowledgeable, and skillfully gained my confidence that they could match my requirements and negotiate a fair price. The transaction processes were refined and smoothly executed expeditiously without wasting my time. I felt I had made the best possible deal in a pleasant business environment without the hassle normally experienced with automobile dealerships. Great Job!

I visited multiple dealers from Duluth, to Warner Robins to Tifton, in a 3 day span. All had hidden prices and fees. Not at Griffin Chrysler Dodge Jeep. They were extremely up front in their pricing. I had financing, and the trade value I would accept before I stopped at the dealership. Not only did they exceed my trade value, they beat my local credit unions rate. Outstanding! Hunter provided outstanding customer service, and went above and beyond to ensure I was completely satisfied. Great work guys!

I don’t recommend this dealership to anyone. I had a Chrysler Town and Country that needed a part put in. I called Griffin Chrysler and spoke to someone who agreed to work on it. They said it would take about 3 to 5 days for the repairs. They even gave me a recommendation for a towing company to use to get the vehicle to them, and said they’d contact me when the vehicle was ready. I had it delivered and waited about a week. They never called, so I called for an update. At first they told me they didn’t have the vehicle, so I called the towing company to confirm they’d dropped it off. I called back and this time they said they did have it but they had it registered under the previous owner, my deceased grandfather, and had been trying to contact him. Needless to say, they didn’t reach him. The towing company gave them all of MY information, so I’m not sure how that mistake was made. Now a week later, they told me they wouldn’t work on the car because it’s too old. It’s a 2008. They also said the underside is rusted, so they can’t remove the necessary bolts, and the whole alternator needs to be replaced. They refused to work on it. So I’m out the $85 I paid to have it towed there, and I had to pay another tow charge to have it taken somewhere else. I did have it fixed, and it’s running fine. It didn’t need a new alternator. Just the part I’d originally asked Griffin Chrysler to install, and the rust turned out to be red clay. I live on a dirt road. It turns out the mechanics at Griffin Chrysler are a bunch of buffoons that can’t tell the difference between rust and red clay. They must be Yankees. I’m not sure why they misdiagnosed the problem with the vehicle unless they just didn’t feel like working on it. Either way, Grimes Auto Service in Tifton was glad to get the work instead. My husband called to complain, but they didn’t seem concerned about any of it. I wouldn’t recommend them to anyone. Not even my ex husband. Try a dealership with competent mechanics and better customer service instead.

The entire experience with Griffin Chrysler was great. From the phone call to get the appointment, to explaining the process, to paying for the repairs; everything was transparent. No surprises and everyone was genuinely pleasant. No fakes.

I called to set up an oil change. I was able to have the oil change scheduled quickly. When I arrived for the appointment, the service written was busy but still acknowledged me. When checking in, I was offered a ride back to work or to a place to get something to eat. I waited instead. The service was quick. The staff very friendly.Thank-you,Kenneth Lebeck

The workers are very nice and kept me updated on what they were doing with my jeep. The service was fast, I was in and out in no time.

I have been considering a newer car for some time but was dreading the process. Car dealerships dont always have the best reputation but this time they made it super easy. When I start looking for a new car again, I will be back.

We drove from Leesburg to have our Jeep serviced here and we were not disappointed. Everyone was very friendly. They had my Jeep fixed in a reasonable amount of time. I would definitely use them again in the future.

Great dealership! Salesman and management are a cut above the rest. They do what makes their customers happy.... No shady dealing, just honest sales. Worth the 3hr drive to buy my new truck!!

Told me my work truck would be serviced same day dropped it off made it clear was waiting in town to pick it back up !!! Needless to say by 5:30 received no call letting me know something to find out vehicular was never touched oil not changed after sitting 5 hours. I pick up my truck Friday night after traveling back out of tow. To get spare key.!!! By Monday afternoon nobody woundered where my truck was or asked if it was in my possession so I go in to get my key. They said nothing And now want a honest review honestly no longer. Trust their word.

Salesman was straight forward, couldnt find exactly what I was looking for due to the Chinese chip shortage but did eventually get another truck that I like but to many bells and whistles that I will probably never use. Highly recommend this place.

Service department is great. I had a appointment for a service on my Ram 1500. The service was quick, they do quality work with excellent customer service.

With Griffin Chrysler Dodge Jeep Ram I had a no pressure buying experience in purchasing my 2021 Jeep Wrangler. The price I paid was much less than I expected. Based upon my experience I give a 5 star rating.Merritt Massey

Easy buying experience. No pressure. No hassles. Went very smoothly.

Not happy! I came in with electronic throttle control light on. I was charged $540 for a coolant sending unit and thermostat. I still have the electronic throttle control light and Im out $540. I will be warning every one I know about this.

This was probably the easiest and quickest experience of buying a car I have ever had in my life! Dallas Peek did not pressure me and answered all my questions. He followed up and made sure I was happy with my purchase. Hunt Mckellar made signing papers quick and easy too. I’m very happy with my vehicle and the entire process.

Everyone is very nice. What I like is when you have an appointment they are usually pulling your car in at that time or just right before. Other places when you have an appointment they make 15 for the same time. Everything is always clean.

I had the best experience Ive ever had with a dealership. Hunter was amazing, he thinks me exactly what to bring to get it done. Chris the manager was right on top of things. I would highly recommend this place. And these 2 men

Friendly, fast service! Was really nice

Very pleased with the quick availability and turn around time for my oil change.

Bought my 2nd Jeep Cherokee from them and this most recent purchase on 07/17/21 was wonderful, quick and easy.

Me and Hunt been doing business for a while now and he has moved up in the business and thats a testament of what type of person he is. He has always took care of everything and it doesnt take a lot of time. He put me with Oscar and he really followed up on what me and Hunt discussed. Hunt was in Valdosta we talked on the phone and he made everything happen from there. Zack in finance took his time and explained everything about the contract to me. I had a A-1 experience at Griffin Jeep Dodge Tifton Ga.

Honest & upfront. They made the buying experience pleasant & easy.

Routine Oil Change and ServiceEngine Light was on but service person did not mention it to me when he called to update us.Left dealer then recognized it was on. Called and had to go back for it to be checked.Service Mng said he noticed it but forgot to ask us about it when he called to update. Then needed to schedule another appointment for the results to be determined more information.

Excellent service. Quick and easy process.

Great customer service and went above and beyond to make me feel welcome. I give them a great 👏 for handling the situation and making it better.

Very friendly, efficient staff. Quick service.

In and out pretty quickly...nice p at the desk...

We messaged Oscar did all our dealings over the phone and had a deal worked out even with our trade!!!! They were fair and super easy to deal with we will recommend them to anyone and use in the future!!! Did the whole deal over the phone, we drove 2 hours and were there only there an hour from start to finish!!!! Can not rave on them enough!!!

Excellent work and communications during my repair, thanks so much for getting me in when nobody else would take my Cummings Diesel Dodge in for repairs

My son had everything he needed to get the car that he wanted. Except the right sales person. The way these banks set up these days is ridiculous. You can put money in but they wont help you when you need it. The sales person just wants commission. A little bit of effort from the sales person would have been appreciated. Im not going back😒😒😒

All done and got my truck up and running..., satisfied with job so far.I would say these folks are very professional.

This is the second vechicle I have bought from here. Both time I had great customer service I never felt pushed to something I didnt really want. They listened to what I told them I want and found the vechicle for me. I love it and thank you Chandler you was great to deal with.

Awesome experience with Griffin in Tifton. Everyone was great, respectable, knowledgeable. I have say Chandler Brooks is a heck of a salesman.Thank you

Well took my truck in for service, I had 2 sets of earbuds stolen from my truck. I let them know that I had a really bad wobble on the front end of the truck, they said no problem it looks like the stabilizer on the front end, they replaced it and what do you know. It didn’t fix the issue. So I’m not sure if they are bad at service or what …. I would hope that they would have taken the truck out for a drive after they replaced the stabilizer but I have to assume they did notNot happy

Ask about the truck on Sunday and was contacted Monday morning by the salesman. By lunch on Monday the deal was done. By far one of the easiest car deals I have ever had. I highly recommend them!!!

Awesome experience. Michael does an awesome job as a Service Advisor. Give that guy a raise!

Highly recommended for all your service needs! Amanda, Michael, Daniel in the advisor station, very knowledgeable of service needs, they always meet my expectations when and if just having a questions about my car, truck, suv, even to getting in correctly diagnosed. Thanks Giffin dodge jeep ram.

Definitely was a breeze purchasing the car I wanted. Trade in was painless and the salesman Matt Holton helped make it an enjoyable experience. LOVING the new car also. Great place. 10/10

I have called the dealership 3 times today to order a part for one of our customers. The first time, my call went to a voicemail. I hung up and called back... The receptionist then sent me to service. The gentleman in service took a message and told me that John would call me back. After a couple of hours and no phone call, I called again. I was then informed that the ONLY person they have in parts had to leave early. We have a small garage, and our customer service depends on our vendors customer service. I needed to order a part for a customer today...now my customer will have to wait at least one extra day for her vehicle to be repaired....Nobody else in the dealership could work in parts so that parts could be ordered....

Griffin Dodge and Justin were great helping us trade in our vehicle for a new truck! They did everything they could to get us in the truck we wanted and we love it! Thank you so much!!

The Service Department is friendly and courteous and has a comfortable waiting area. Michael kept me updated on the progress of the repair and seemed to genuinely appreciate my business!

I recommend not to sign anything. They will pressure you into purchasing something. They will not take back anything once you sign for that purchase.People like me have a right to change there mind. They could have annulle what I purchased. But to me it seems like the only time they act like they a give two since is when its going put money into there pockets. Not the reason and understanding for having to return what you bought.

Awesome customer service.. happy with the new car. Go see Matt! Hes making deals and spinning wheels!!

The staff was friendly and helpful. Quick and awesome service.

When I looked at the car I liked it but at the time it had alot of dust on it. The next day after i bought it they cleaned it up and there were alot of scratches on it i didnt see before. I was upset about that and they didnt want to fix the scratches. Im very dissatisfied

They acted like I wasnt good enough to buy a car.kept saying you got credit.i drive a dodge and pay just like everyone else does.

I had my truck at Griffin Chrysler for some repairs they charged me 784.56. 170.89 for parts and 600.00 dollars for labor. It first started out 460.00 to fix then they called and said 840.00 to fix then they called and said 1800.00 to fix . I paid the784.56 and told them to put it back together. They said it was running but when my wife went to pick it up it still wasnt running. I had Rick Thacker from the repair shop come get it. He will fix it and not try to GOUGE me like Griffin Chrysler. They will Never Never get anymore business from me.

When me and my husband went we where told everything went through and signed everything after being there all day. 3 weeks later we found out that the bank didn’t get all the paperwork and we had to go back up there got there at 9:30 and we had to sign everything again we left at 5:40 we thought everything was done I called the bank and she still didn’t get everything so she said I needed to take it back up there that she wasn’t going to sign off on it because they didn’t know what they where doing we went up there 5 times and we would get put off everything time just sit right here we will be with you in a minute over and over need list to say they ran our credit over 15 times because they keep missing up and tried to talk to the head manager for someone to tell me they don’t know his number and I left message after messages for a manager to call me back because every time I called they was available

Polite and prompt. Clean waiting area.

Great experience. Friendly service

The service department is awesome. I get my vehicle serviced here and Im always in and out. Very nice and friendly staff.

Customer Service sucks! Did not fix problem and said they did. Was in shop 3 weeks and not fixed under warranty repair service department rep. Was very smart mouthed and snippy thru text message and in person. Worst experience ever!!!!!

Worst service you could get, the staff here acts bother to have to help you. They dont know what they are doing and have no interest in trying to help you. Will never go here again for anything.

Kurt was really helpful and helped us trade in my car got me into something new. I love the 2020 dodge journey.

I came looking to get a car, told the salesman If he can get me a price on the car I wanted. He came back and said “come back when you’re ready to buy, because by the time I look one up it’ll be sold” I walked out and called woody Folsom and bought a car that was delivered the next day.

Very friendly staff, timely manner and easy to work with for service in your vehicle.

Drove an hour to look at a truck and no salesperson came out to acknowledge that I was outside looking at the truck.

Easy scheduling, service next day but had to order part so had to leave overnight which was not a problem.

Griffin Chrysler Dodge Jeep made it my best experience ever.....My logo for them is....If they made a way for me they can make a way for you. One happy customer 💋💋💋💋

Matt is great made my experience easy and he went above and beyond on the sale.

I have the most amazing experience in Griffin TiftonGA, Zack, Dede and all the personnel is friendly very accommodate.I recommend Griffin Dodge to all my friends.Love yall and thank you!!!!!

Service is good. Staff have great work ethics.

I will not go back to this dealership! I have never been treated as bad as this place did as soon as I signed the papers on my Jeep. I saw a Jeep this place had advertised on CarGurus. I asked for more info thru the app and in the ad, Griffin said email them for the “internet” price. Well it was the same as the asking price on the app. I thought, 🤔, but still wanted to see the vehicle. I set up a time to come in. I arrived at the dealership and they had it waiting for me. Test drive checked out so we sat down to make the deal. The salesman (Hunter) came to me with a price that was $1000 higher than the one advertised on the app and email. I showed Hunter the price I was quoted and we went from there. Signed all the papers and took it home. I was reading my email later that night and noticed one from Griffin. They had dropped the price of my Jeep $250 just as I had showed up to test drive it earlier that day. The following day, I called Hunter and told him about the email and said if they would order me a set of WeatherTech mats we’d call it good. He went on saying that’s just not going to happen and tried to tell me (rather rudely) that used car prices fluctuate with the market. That was a new one on me and asked him to see what he can do. He had the finance guy give me a call and he was helpful. Hunter called me later and said they ordered the mats so I asked him if they would mail them to me since I live an hour and 45 minutes away and he abruptly said no and hung up. He texted me when they came in and I asked again if they would mail them to me (I would have paid for shipping) but he said absolutely not. I would have to come pick them up. Well, long story short, I got the mats today and didn’t have to interface with that rude salesman. That will be the last time I step foot in that place!! They got my money and then didn’t want to hear from me. And treated me like I was talking about his mom when he didn’t know the price his boss had put on the Jeep. Not my fault pal.

I went in looking for a compact SUV at a certain payment per month and I walked out satisfied and BELOW my preferred payment per month. Harvey and his supervisor helped out tremendously and I would recommend them to anyone looking for a vehicle.

Dealership I think is fine. The 1 star is for the salesman. Worst buying experience ever. Bought vehicles from 2 other dealers in Tifton, Douglas Slyvester and Nasville. Worst experience by far. The salesman was too concerned about the next sale,took forever to get finished with the transaction. Follow-up issues dealing with this particular salesman is horrible.

We were promised an appt to see a certain vehicle at the specified appt time for The Big Special Event online sale. When we arrived on time no vehicle was there and the sales staff knew nothing of the appointment or reservation. The sales person found the vehicle online but could not give UA a price and stated it was at the Sylvester dealership. Without even giving us a price or status they ran a hard inquiry on our credit. We left and rode to Sylvester to see if we could find the vehicle but only found a nearly empty lot. This online business for dealerships seems to only be a farse to get you to the dealership.Very sad way to do business.

Wonderful people I cant think of any more we broke down on I-75 going to Minnesota AAA was no help but when we call the Dodge dealer they have someone pick us up and how does on the road within two hours thank you very much God bless you and people from Georgia are wonderful

Real good customer service very helpful and very nice.

Fantastic service and friendly staff! Highly recommend!!

Great, friendly service!

Had a good experience. Very helpful and communicated well as to what was being done!

Good service,fast and friendly

Great people to deal with

Very friendly and curious service, as always,knowledgeable service technician.

Very good service

Very friendly, respectfully, fast. Service.

I went in Thursday morning July 25, 2019 and was greeted by Amanda in the service dept. She was courteous, friendly, and listened to my requests. Kudos to Amanda! It wasnt a long wait until my car was pulled into service dept. When it was time to leave, I checked out with Skye. Skye was well mannered, professional, and polite. Skye and Amanda are wonderful! So if you need your car serviced, I recommend a visit to Griffin Chrysler Dodge in Tifton.

We traveled 1 hr with high hopes to trade in our vehicles after not only receiving a letter saying we were approved for up to 25000 but also with a certain lady sales person basically giving us hope that we were going to get a newer vehicle. When we got there the vehicle that we wanted was not there and she told us that anything under 20000 we would be able to get the next day... long story short. ..They are liars. One of the guys even lied about selling my friend a truck. Would not recommend to anyone

Sells staff and service department for Dodge is unbelievable at how they will work with you and accommodate you. Hunt, Brad, and JW are awesome. I have purchased three vehicles this year and as I am always pleased and enjoy the services at Griffin dodge

I would not recommend this dealership to anyone that is looking for integrity, honesty, and quality customer service. They have none of those qualities. They lie to their customers and will not honor anything they tell you just to get you to buy a vehicle. I should have read the reviews before I chose this dealership to look for a car. I caution anyone in the market for a new vehicle, think twice and beware that asking for truth is too much.

OMG!! The Griffin Chrysler Dodge Jeep Ram dealership in Tifton, GA is absolutely awesome!! This was the best vehicle buying experience I have EVER had!! The salesperson, Deedee McMillan is super nice, attentive, and her personality is so contagious! I have to give props to Chris, sales manager and Zack Dunn, finance manager for being so helpful and professional during my purchase!! They put my needs first. If you want a great vehicle with great car buying experience, please drive to Tifton, GA and do business with this dealership!! I LOVE MY TRUCK from Griffin CDJR!! 😘

Rhus service department is the greatest

Quick Fast and easy!

They are very nice sales people but not willing to go the extra mile to make a sale.

Great Customer service very knowledgeable!

I highly recommend you go elsewhere to do business ... NOT with these crooks. They will sell you junk and lie to get a deal.. DONT DO IT!

I bought my first vehicle here when it was Jones Dodge. I still have the truck 21 years later. The service department has always been so nice to me. As a female that can be difficult to find. They have always treated me fairly.

Very nice

Didnt buy a car, but the staff were a pleasure to deal with. Great guys, go see Hunter or Zach they will take good care of you.

Very friendly and efficient.

These guys will sit there and work theres buts off till your able to take the vehicle you want home these guys did an amazing job with me today i got a new truck off the lot 0 down their great ppl I promise you. You wont regret going there

We came in here not knowing a whole lot about what kind of vehicle we were going to buy. The car buying experience just seemed very daunting. Mr. Gaskin was very professional and took care of us. He did his best to work out an affordable deal for me and my boyfriend. Im very thankful we came here and next time we need a car this will be our first stop. Thanks again!

Went there to sell back a vehicle and waited long because the person who was supposed to be helping us was more concerned about being on the radio and socializing that day versus paying attention to his customers. On the other hand, the guy who helped us with the paperwork portion was very helpful and to the point which we truly appreciate for that.

Had an amazing experience purchasing my first truck here! Found the truck online and was priced well. We drove up from Central Florida and our sales associate James held the vehicle for me for a couple of days and was honest and informative about the truck. He was the exact opposite of the stereotypical car salesman.James didn’t pressure us, fast talk us, or hide anything about the vehicle and willingly answered all of our questions! Even had the vehicle re-detailed for us because of a few imperfections I found without charging and he actually insisted it be detailed again.We watched football while the paperwork was being written up and Jeff the sales manager was able to catch that we had a better financing option and offered that to us with all the honest positives and negatives based on my situation and ended up saving more money than we had expected!I would gladly drive up to Tifton again to purchase a vehicle from James and Jeff and would highly recommended asking for James when searching for a car and asking for Jeff if you’re looking for your best financing options.Plenty of good ol’ boys at this dealership and found relief in that as many car salesmen in Central and south Florida are living up to the negative, sleezy, stereotype. Highly recommended!

James was great in finding me the exact vehicle I was looking for. Thanks to James and Hunt for giving me a good deal.

My view was the same as another view writer.The scary part was his story as sounded identical to mine all the way down to the price.I asked for one thing. They lied and told me it was a bigger problem.then gave me a ridiculous diagnosis charge because I didnt have the vehicle fixed there. My vehicle was covered under an extended warranty and they refused to honor it. Beware this dealership has false intentions of making you spend extra money.

Very helpful and very courteous, would gladly recommend them to anyone.

Trying to get me into a new vehicle without Chrysler capital the worst finance company. There in Texas im not in texas. I live in Ga.if bought a car in Texas would u be financed in NY?

My recent used car purchase here was a pleasant experience. We were able to agree on a price, trade-in value and loan terms. The purchase of an extended warranty eased my worries of trouble down the road, although I have no reason to expect any problems. I had a very specific must-have list of vehicle requirements and options. I drove over an hour and a half to see this car because it had everything I was looking for. I would not hesitate to drive that distance again to purchase another vehicle from Griffin Chrysler Dodge Jeep Ram in Tifton, GA!