They are very professional and very friendly. They accommodated me without hesitation even though I came almost close to their closing time. They were able to change all my tires for less than 30 minutes. I highly recommend this place.
I am so glad I was referred here. This place was awesome. It’s great to know that there are honest mechanics still left in the world!!
My daughter had a problem with her tire and I sent her here since I couldnt get to her to help. Even though they close at 5, Marc was able to help her at 5:20 and fix her tire. Highly recommended!
VIP Tire in Tinley Park is so amazing. They are reasonably and not out to just get your money and not tell you the full issue with your car. They get it right and fix it the first time around. They are very polite and kind. They are very professional and extremely knowledgeable in their skill. Marc is wonderful and so caring. His father is amazing as well. This establishment is family oriented as well. Eric is very helpful and helps you feel comfortable. Glenn is super cool and I see that he enjoys helping others. Jim is hilarious and definitely great person for help and info. Kyle is very polite and works diligently to get you in and out. This place overall is phenomenal and I highly recommend you get your full car service done at this location!!!!
Scheduled appointment online and still havent heard back for a confirmation as the email stated would happen. Then I got up there and was told it would be a 3hour wait and to call them at 2. Called no amswer called at 4pm and he told me it was too late in the day to do an oil change. TF?! NEVER will i return to attempt business with them. Went somewhere else & got great service with no line or waiting.I wish I could have given ZERO stars.
The little blonde man at the counter was so rude! Won’t be back
I feel super lucky that this was the nearest auto repair store when I found out my brake was not working well. People here were very responsible and told me that it would be very dangerous to drive my car back to Chicago that day. They told me the problem could be small or big, and it may cost 300 -2500 to fix. I was very worried about this because this was my first time here, and there was no way for me to take this car somewhere else for second opinion because of the broken brake. While waiting for mechanics checking my car, a lady who sat besides me told me she has been customer here for so many years and everyone in her family has their cars fixed here. This is the ONLY place that she trusts. The reality proves that the lady is correct. After a thorough check, they patiently explained and showed me the problems of my car. Finally, it costed me a little bit over 300 to get the problems fixed. Five star for the honesty and sense of responsibility for people working here. I am even considering to make another appointment to have my axles problem fixed here, despite it is a long drive from Chicago.
This place is great and it starts with the staff lets just say they dont waste your time get you in and out super friendly way better than dealing with discount tire
Great place to do business with. I had a flat that couldnt be repaired. It turned out I had get new tires. They gave me allot of options and I was on my way home in a little over an hour. Very accommodating.
I needed specialty tires for an antique Volkswagon. Mark knew exactly what to order and they took the time to make sure the tires were perfectly installed. Been buying tires here for years...
See mark for custom expert service. Even offroad 20 inch or bigger wheels and tires. He can even get some 35 or bigger same day. Very hard working young men in the shop taking care of all your mechanical needs done right at a great price.
Professional service and quick service tines.
VIPAll the products you need and great service.I highly recommend for all your car needs.
These guys are seriously amazing, and I appreciate them so much.Always helpful, honest and kind. Finding a trustworthy mechanic in a new city is always hard, and these guys have been great every single time weve needed them (which is often, haha).
Well I am not sure where to begin at telling everyone how AWESOME this shop is!!! I had an outside warranty company and mechanic KYLE took all the time and gave my warranty all the patient it needed to get it right. You want to talk about going the extra mile....well they do it here! My car is running great and we take all our cars here. They are all so professional and make sure to take the time to explain and get it right! AWESOME AWESOME Service!
At first, I thought they misdiagnosed and mischarged me for my repair, as it didnt fix my problem, but they showed me what they fixed was an actual issue (just not the one I knew about or discussed). They then assured me (and followed through) that they would fix it, with only me paying for the part, no labor. They messed up at first, but they earned the 5 stars by correcting the problem while it didnt benefit them to.
Great place, respectful and honest employees, been there plenty of times for car repair and they have the best price on tires, definitely recommend
Im from Ohio, I got a flat tire on my way home and did not realize my spare was gone from underneath my car! VIP got me towed and fixed with 3 brand new tires and when it came time to pay, I did not have enough to make it home so the awesome employee told me to get home safe and pay it forward! Amazing service and actual human interaction. ❤❤
Good tire shop
Honest people, will always comback, recommend to everyone.Went to have brakes fixed, I was told that thay are still good.
Tire popped & all shops were closing. I was going to miss my daughters college graduation. They stayed open waiting for the tow truck an extra 35 minutes and fixed my car for another 20 minutes so I could get on the road. They also called me to be certain I was safe 2 hours later. Amazing customer service is still in existence here at this little gem in Tinley Park. Thank you for going beyond the expected VIP Tire!
The best place to get tires & repairs. Always courteous from moment u walk in, and workers in back as well. Nice young men if u need a ride home or more detailed explanation. I highly recommend this shop for all your needs. Ive never had an issue. They care about their customers. Even while waiting, they take time to chat with u & that makes the time go by faster if your waiting there. Very competitive prices as well!!
Over priced. Tires cost much as labor
Super helpful, polite, and courteous. Always gets me in and out in relative time.
I would trust these guys with my first born son. Honest and dependable. Great pricing. Super personable. I usually deal with Kyle and Eric, who are both amazing for customer service and product knowledge, but I HAVE NEVER HAD ANYTHING BUT A GREAT EXPERIENCE WITH VIP TIRE AND AUTO. Trust these guys, theyll do you right.
Very courteous, good price
While my Salesman Kyle was very professional, I simply came in to have my tire patched. I totally agree that the tire was worn out and I needed new tires, but they did not carry any tires that met my specifications. They gave me two choices.. buy tires from them or leave with the nail in my tire.I went over to another shop right after, I explained that I did not want to buy new tires today, and I understood that my tires were worn, but I just needed it patched until I could do without a car until the following weekend. The tire tech said he understood the situation and just because the tires were worn it was not a big deal at all to patch it. He didnt give me a choice, buy tires or leave-- so guess what? He cut me a good deal, I spent $1200 there and made an appointment for next weekend to have four new very expensive tires put on. The tires that I wanted, not what they had in stock. I told them about my VIP experience at VIP Tire, and he said theyre known for that and that I should thank them for not patching my tire as I probably would have ended up with scratched high end rims.Next time, let the customer know their tires are worn, thats part of your job obviously to sell, but if what I asked to be done was done... I probably would have purchased the tires that I needed.Two stars for Kyle, as he was professional.
I live and work in Tinley Park and I was looking for a good automotive repair shop to take my car for service. One of my clients highly recommended VIP to me. They were a local business, so I decided to give them a try. I recently brought my car in to have my transmission fluid changed and my serpentine and power steering belts replaced. The work was going to take a few hours to complete, so I had to leave my car there. They arranged to have someone take me home in the meantime which was really convenient. An additional part was needed which delayed when I could pick up the car, but I needed to get back to work. Fortunately, I got a ride to work and VIP arranged for my car to be dropped off at work so I could get home. The work was done to my satisfaction and getting a ride home and having my car dropped off at my work impressed me. This level of service is what I would expect from a luxury car dealership, not a local shop. The staff was very friendly and my experience painless. I would definitely recommend VIP to anybody looking for a good repair shop with great service!
Always a great experience at VIP Tire Corporation. All the staff are friendly, knowledgeable and very helpful. Highly recommend VIP!
Quick service, fairly priced..will recommend
Had a flat on a trailer on my way through Chicago. They got me in immediately- changed the tire right away and even gave me a ride back to my truck. Great service!
I love VIP! I never feel I’m being lied to or overcharged. They actually care about your safety and you can tell that by how they explain what your car needs and why. They do great work consistently. Highly recommend!
Service was very friendly however extremely slow. Must have been an off day. Recommend tires, however after making the deal, turned out they needed to have those tires brought in from somewhere else. Sat and waited for almost two hours. Should have warned me up front about the long wait. But on the flip side, good location, friendly service, nice clean waiting area with coffee.
Good place to get your car serviced. Friendly customer service.
After the brand name tire store couldnt fit me in with a tire issue without an appointment, VIP Tire went the extra mile within their closing hour to help me out with my situation. I really appreciated their dedication and customer service orientated attitude. Definitely made me feel a lot better and ensured an eight month pregnant lady wasnt stranded. Thanks!!
Great work very trustworthy but getting to expensive$$$$
GOOD PRICES GREAT WORK THROUGH THE ROOF CUSTOMERS SERVICE. If you want honest and dependable work and staff this is the place. Theyre not looking to charge you for something you dont need. They have always gone the extra mIle for me and my family.
Nice place. Pay attention so you get what you need, not just what they want to sell you.
Blew a tire right before they closed. Threw a new one on quickly. Great crew. Thank you!
Nice Shop! Fair Deals on Tires, Havent had any Repair work done there. Friendly Staff
Mark is the man!!! Great service
Fast, friendly, affordable. Great to do business with. Dont pass them up.
The best!! Great service always. Even coming here 15 years
Honest business, they arent out to screw you. Give sound advice and they were very helpful
This place is great! Ive been here many times and have always left happy.
Those guys are very nice and helpful.
Mr. Ott and his staff are good and fair. Very happy with our new tires.
Kyle is very professional and knowledgeable. We come back for all of our tire problems because of his service
Brought my 2011 Nissan Altima in because it went into limp mode. Error code being thrown was for the Mass Airflow Sensor. Did some research and it seems to be a common issue and is usually not the sensor itself. Bring it here and tell them what I read and suggested cleaning the throttle body as my research suggested. I get a call later in the day saying they have to replace the sensor, I raise concerns but agree to pay for the part ($600). I pick it up that night.... And on the way home the check engine light comes back on and my car goes back into limp mode. I bring it back, they have to keep it over night. Im forced to rent a car to get to work, costing another $100. Pick the car up, and seems OK for a bit... But two weeks later my light comes back on and Im back in limp mode. Now Im going to the dealer, another 600 to replace the maf they already replaced and 200 for computer reprogram. So I might as well have thrown the 600 (+100 for the rental) in the trash instead of going to vip.
VIP Tire - they deserve their reputation. Staff is polite knowledeable and they have reasonable prices. Highly recommended.
Nice people. Good service
Great service. Great prices. Great experience.
Great place to get decent tires at a nice price
They seem like an honest shop. Mark is very nice and knowlegable. I come here for all my small repairs. Great place to go to help pass emisions testing
Garbage...i called in before hand to make sure they had used tires for my car. I needed two back ones for my jeep.. they insured me they did, then as im there they say one of the tires had a hole in it so...so i can either buy a new one or wait until they get another...all awhile they asked me a million times if i just wanted to purchasr new tires...i see there little hustle..and the used tire is not in good condition..i feel i spent 50 dollars for a tire that was just as bad or worse than the tire i had on there...terrible...never will go back..and will go outta my way to let people now just how much this place sucks
Very helpful,profetional staff,solved my problem in an hour...
Jim was big help. Sure trusting repair shop
Ill never be back. Try finding an actual decent, honest shop.
I have been going here for many years. There has clearly been a change in leadership approach etc... both times I have been there in the last year with very small leaks (air in the tire once a week) they have said that the same thing pinholeOn the sidewall cant be repaired must be replaced and you should do 2 tires for balance $$$$$. Given I had just gone through it I Inspected the sidewall and used soap and water to see if a leak existed (nothing). Time to try new place.
Great work and fair prices 👍
The people at VIP were professional and courteous however I was a bit disappointed over how they handled my valve (TPMS) step replacement. Halfway through getting new tires they called me to tell me my TPMS sensors by the valve stem are corroded and need to be replaced for $90 a tire or $360 total. I declined. When I arrived to pickup the car they showed me the corrosion and said they cannot gaurantee the valves wont leak.Before I purchased the tires a salesperson walked around the car and discussed and tread wear and issues with my old tires with me. I wonder why he did not show me the corrosion on the valve stems then and why they didnt tell me they cannot gaurantee their new tires will hold air before I purchased the tires.
The only place in town that had my tire in stock. Service was quick and the customer service was awesome
Great service and a fair price. I will come back to this shop.
Great place! Honest and quick!!
They are always fair and skilled.
Staff was extremely friendly and helpful. A bit more expensive than your discount tires but not too bad.
Always honest. Always quality work.
Great service from the entire team
Really a great place to do business! A+
Good people & good prices
Always polite and professional.
Very helpful staff members.
The mechanics are outstanding very professional
Was great fast service and realible
Great service!
Great priced
Great, honest service.
Impeccable service and polite to boot.
Great service
Good service
We are on day 2 of them not being able to fix the car! Cant even coordinate to get it in! I will update when and if they ever figure this out!!