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Tinley Auto Repair & Towing
17600 Duvan Dr, Tinley Park, IL 60477, United States
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Tinley Auto Repair & Towing
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ma
Review №1

I normally do not write comments on car repair experience. But, my experience with this business is quite different from other dealers or auto shops.First of all, receptionists are quite happy to talk to the customers even though I was placed on hold for briefly.They seem to enjoy their jobs of listening and helping customers.My old car problem was, sunroof could not close.I called my regular auto shop to see if it can be fixed. Unfortunately, the shop could not handle that kind of job. Since my car is an old car, I don’t even bother to call dealership. I found this business by searching on internet. I just want to give it a try.This shop fixed the sunroof and did comprehensive inspection with very reasonable price. There is no pressure at all on their part. They sent out comprehensive health of the car in the email and recommendations. It is very helpful for me to know comprehensive health of the car for safety with very decent price. I will definitely go back to this shop and recommend for friends and families.

Ca
Review №2

100% recommend Tinley Auto Repair and Towing. Thank you Jim for keeping me posted on progress and repairs!

Cr
Review №3

Great mechanic. Really came through for us when we needed them for our brakes. They’re honest and have a good price with quality parts!!

Br
Review №4

They were very friendly and helpful. I took my car into the dealership for a recall and the dealership gave me a long and expensive list of items that they wanted to repair. I took my car to Tinley auto for a second opinion. I showed the list and they were honest about what actually needed to be done, what could wait, and what really didnt need to be done. They put the customer first not their pocket book.

Ma
Review №5

Love Tammy she is a star .Tinley Auto Repair is awesome very happy with them 🙂

Sa
Review №6

Very friendly and helpful, very honest and decently priced. Would recommend to anyone for a mechanic!

Ch
Review №7

Good place if you have multiple cars to use. Took my car here for something small had my car for 5 days

Pa
Review №8

The staff and service here is wonderful.Kept informed by text and email of repairs being done and all checks run on the vehicle.I have been taking my cars here for years - with two college aged students it is peace of mind to know that their vehicles are safe to drive to their out of state schools. Tinley Auto does any amazing job of keeping their customers informed and they have never suggested any unneeded repairs.I had been taking my daughters vehicle to auto dealership where I was informed the vehicle needed $5k in repairs - this after already spending money at the same dealership.Tinley Auto was able to service the problem for under a $100.Super honest staff that will not rip you off and excellent work !!!!!Definitely in good hands at Tinley Auto and happy to have found a high quality and honest place to have my vehicles serviced!!

Na
Review №9

Tinley Auto is a family owned business who really cares about their customers. They are friendly and good people. Quality service at reasonable prices. I recently bought a 1996 Corvette and they did a pre-buy inspection at no charge! The owner Chris is a Vette lover and knows much about them so that’s great to know! I am so glad I finally found a good mechanic I can trust. It wasn’t easy!

Cl
Review №10

Incredibly happy with the service received from Jim and Tammy’s team on our 2016 Honda Pilot. They were kind enough to squeeze us into a jam packed schedule to resolve our transmission and electrical system issues. Was very impressed by their responsiveness to check-ins and particularly Jim’s willingness to personally talk through everything with me over the phone as things were progressing. Will certainly not hesitate to take our vehicles back to them with any future needs. Thanks to both of you and the rest of your team!

ti
Review №11

I scheduled an appointment via and within 24 hours got a response regarding times. The available times didnt work so I called and they got me scheduled. Based upon allThe other reviews I felt safe as a woman taking it there. They did the work that was needed and I had them complete an oil change and other things while there. Also everyone was so nice! Great job.They definitely have a new customer.

Jo
Review №12

My car just hit 100k miles and they took care of everything that needs to be done. Along with taking pictures of other things that needed to be done. Everyone is super professional and very nice. Ill definitely be using them again in the future.

Er
Review №13

My truck was leaking antifreeze and they performed a coolant system diagnosis to help me pinpoint the issue. They are very communicative and perform work quickly. I decided to do the repair myself as it was a fairly simple repair and I felt the labor cost quoted to fix was on the higher side. I was able to replace the water pump in an hour with the help of a YouTube video. They do offer a warranty with their repairs so it’s a plus for people not mechanically inclined.

Er
Review №14

Jim and Tammy are always very friendly and take the time to explain what is going on with my car while its in the shop. The texted/emailed inspection report is second to none and gives me peace of mind that the technician found the problem and even adds pictures so that I can see what the tech is referencing in the notes. A+

He
Review №15

My new go to place for all my car needs! Had a few issues with my Audi S3 and they were able to take care of everything without a problem. They even ordered a part twice for me after not being happy with the way the first one came to make sure what they were installing something reliable. Definitely recommend this place for everyone!

G
Review №16

Great experience. Easy to communicate with price was good and very timely. Went above and beyond towards repairing my vehicle along with changing spark plugs and overall great customer experience.

B
Review №17

Tinley Auto is the only place I’ll go for my car repairs!!! They are very honest, transparent, and do amazing work! I brought my car in knowing I needed my alternator replaced. They ran a diagnostic and gave me a full report including pictures of what was wrong with my car. Jim helped me break down what I needed to fix immediately, and what I could wait on. The pricing is super reasonable and my car was done quickly! If you have any car repair needs, call Tinley Auto!!!

Ja
Review №18

First time use will use again when needed nice to deal with no problems!!!! Replaced starter !!!

Jo
Review №19

A wonderful place to get your car fixed. The staff personnel are professional and extremely courteous. In fact, this was the most enjoyable car repair service I ever experienced. They are second to none.I appreciate the fact that everyone was cheerful and answered each and every question I posed (something we do not see too often today). Equally important, they checked my vehicle from top to bottom and offered a very comprehensive evaluation that was intelligible and certainly appreciated.

Sh
Review №20

I am so glad I was referred here. This place was awesome. It’s great to know that there are honest mechanics still left in the world!!

Ri
Review №21

Tinley Auto was very professional. They truly care about how they are going to service your car. They do the research needed and are very honest. Infavt this is the most honest mechanic I have ever been to. Jim was very professional and diligent. If you ever have car repair issue see Tinley Auto first!

Ra
Review №22

The Tinley auto repair & towing, the great place to go and fixing your car cause they are professional in everything the time and how they explain for you and also fixing problems fast and affordable price too.

Do
Review №23

Very happy with this mechanic shop! Tammy and Jim are awesome. Thanks for the transmission flush.

De
Review №24

Was so impressed! They were one of the few willing to confidently service a foreign car (VW Beetle - do not buy one! Maintenance is a huge pain!). They found and repaired the problem quickly. They were able to get the necessary parts quickly, which is not usually the case with German cars. Great, friendly people. Highly recommend.

T
Review №25

5 stars and I’ll be back next time I need work done. Clean and honest shop, the highest compliment I can give these days! Brought vehicle in thinking I would need pads and rotors replaced. They called back with a diagnoses and fixed it right up. Vehicle inspection report is very cool/useful as well. They care about the customer and it shows. I’ll be back for sure.

Ph
Review №26

Great people to deal with! Gave the car a full check and they give results with pictures. It’s in categories such as repair in future or needed now or looks good. Then discussed them and answered questions. Great place to do business and greater people!

Ri
Review №27

I am impressed with their diagnostic ability. Unlike other other auto repair shops Tinley Auto was able to accurately pin point my problem the first time and offer a solution at a fair price. The repairs were completed satisfactorily with just a minor correction that needed attention which was immediately handled. I liked that they emailed me a Vehicle Health Assessment report and they were always happy to answer my questions. Tammy would go the extra mile to get me answers and she is a delight to speak with. I would recommend their service.

Ha
Review №28

As always, a very pleasant experience and an honest service. Outastanding...

Da
Review №29

My wife and I had some work done on our Jaguar mr Jim was so professional and knowledgeable did did an awesome job on her car I’d most definitely recommend this place to anyone looking for quality service these people are the best and up front you can definitely trust them they are definitely not scam artist like a lot of these other shops are thanks for getting my wife’s car back on the road with no issues and they got it done in one day sincerely a return customer

pa
Review №30

Jim and Chris, I promised you guys pictures if I made it, so here they are. Misty ran like a top. I traveled 5451 miles with no issues. I just wanted to thank you guys for all your work. Had a blast, Misty was quite the celebrity.

Ka
Review №31

Great customer service and quality work on my Jeep ... I definitely strongly recommend!

Ke
Review №32

I took my car there because of the good reviews and they did not disappoint me. The staff was very nice. I would definitely recommend this shop.

Su
Review №33

They have been servicing our vehicles for around 7 years. They do quality work and stand behind their parts and repairs. Personable and friendly. We highly recommend them.

Fr
Review №34

Love this shop!! Had a trans flush. Very happy!

Mi
Review №35

Great customer service and extremely thorough workmanship

Na
Review №36

I have nothing but good things to say about Tinley Auto Repair. They are honest and will not rip you off. Will not take my car anywhere else.

Je
Review №37

Professional, efficient. Communication was great. Jim was very helpful in explaining what work was needed. Will definitely recommend to others & plan on returning for future work.

St
Review №38

I love this mechanic shop. They replaced a tire, car battery, cabin air filter and did a full inspection on our car. The inspection included many pictures of all the cars systems and detailed findings. They are currently following COVID guidelines and wearing face masks. Friendly, professional and on time.

Ja
Review №39

Very good customer service on the phone. From start to finish everything was very well explained and the report they give you at the end is very detailed. I’ve only had my car back a few days after it was serviced but it is driving well and it seems like my issues have disappeared. Price was reasonable and it was taken care of in only 2 days. Also what I loved is they left a note on the steering wheel stating that the car was sanitized properly to help prevent the spread of Covid 19. Would recommend 👍🏻

Th
Review №40

Extremely happy with the services received. In addition to an oil change, they also repaired our rear hatch and a leaking sunroof. I will be returning in a couple of weeks for additional work that has already been explained and priced to my complete satisfaction.

Ke
Review №41

Fixed my transmission I am satisfied with the work that was done.

Ar
Review №42

Chris and Jim worked hard to solve some mouse damage problems to my 05 Xterra. They even found a recall for one of the problems I was having and referred me to the dealer for a warranty repair. I usually do most of the work on my cars but I won’t hesitate to call these guys if I can’t fix it myself

Ch
Review №43

THEY DID A GREAT JOB

Ly
Review №44

Outstanding. First time using Tinley Auto Repair and I will never go anywhere else for my vehicles. The prices were very fair; time for the vehicle to get fixed was appropriate; service was friendly and knowledgeable. I highly recommend them!

Ca
Review №45

Great service and friendly honest people.

St
Review №46

The best mechanic shop ever! Highly recommended!

Sh
Review №47

The service was Superior I was so pleased witheverything that was done it was so professional and very polite and we certainly will refer others to this Tinley Park Repair

Ka
Review №48

Thank you Tinley Auto for many years of utmost satisfaction! Tinley Auto is the only place I trust my vehicles to. Jim and staff are always accommodating, professional and fair priced.They listen to your concerns and take care of everything as if you are friends or family of theirs. I feel confident in their work on my 2011 Honda Odyssey and 2003 Honda accord. I highly recommend them!

Mi
Review №49

This is the 3rd time now that i have worked with Tinley Auto. They are great to work with even during this pandemic. They took all the necessary precautions and even disinfected my car after and put a steering wheel cover on my steering wheel so they didnt touch it with a note telling me that. Customer service is so professional and i know a little about cars but they still took the time to talk to me and explained to me how they are trying to verify the issue and how they are going to fix it. I dont write reviews but this is such a great company to work with I could not not write a review. 5 out of 5.

Ja
Review №50

Tinley Auto puts the Family in Family Owned and Operated. You will have a great all around experience with these guys and gals.😊

Ke
Review №51

Very thorough service and competitive pricing. You get a complete analysis of your vehicles issues, known and unknown. They will send you pictures of any prospective repairs, very transparent. No pressure just plenty of information to make an informed decision about your vehicles repairs.

di
Review №52

Tinley Auto Repair is awesome. My car was making a loud noise so I brought it in. It was something very simple that didnt cost much to repair. Im always afraid that a car repair place could lie about something and charge me a lot. But they didnt. They joyfully told me the good news that the repair wasnt going to cost me much at all. Yeah for their honesty and integrity!

Va
Review №53

Very friendly, professional. They explain what is wrong so you understand it.

Ro
Review №54

Excellent shop, great honest people to do business with.

Da
Review №55

Absolutely incredible service!! They treat all there customers like royalty going above and beyond to help fit your budget and have an amazing experience! There are sooo many businesses out there that can take a page from their book! Thank you!!!

Ay
Review №56

Awesome customer service and nice ppl

Ch
Review №57

Spoke with tammi on the phone today. When I say she is an sweetheart she is and angel. She went above and beyond to help me find an emissions testing place. I highly recommend going to this place. They really care about the customers

Da
Review №58

Tinley Auto is always a trust worthy, efficient, and extremely nice team! They explain your car issues clearly and are honest on what work needs to be done. I would recommend them to anyone with full faith they would deliver that same service.

ku
Review №59

As I read from other reviews, the service and professionalism at Tinley Auto is outstanding. They accommodated me for a transmission issue quickly, performed diagnostics and had me out the door the next day. I was provided a thorough vehicle report for my 2006 Grand Cherokee and will be scheduling additional service appointments to have them addressed. I am a satisfied new customer!

Co
Review №60

Owner Chris worked with me to put a snow plow on an ATV so my 14 year old could do the snow. Very very flexible! You may be seeing us sooner than later...we cant seem to get the carburetor adjusted!

Al
Review №61

Excellent service. Excellent attitudes. Since I had such a good experience with them a couple years ago, I decided to take my mothers car to them to get it to pass emissions. They always exceed my expectations. They also have very reasonable pricing. I highly recommend them.

Da
Review №62

My Daughter dropped her Jeep Compass of to have her brakes fixed, Tinley Auto Repair checked her entire vehicle and repaired only what needed to be repaired, I really like how they take pictures of everything & email or text them to me. Tammy couldnt of been nicer on the phone & my Daughter said she very nice in person. I highly recommend Tinley Auto Repair for everyone.

De
Review №63

The staff is very professional and the owner is amazing he went out of his way to help me

jo
Review №64

I had to basically get my whole suspension replaced. This went through insurance so it was extremely slow. Tinley Auto repair however was great. Car feels great. The car was cleaner than when I towed it to them. This was my first experience and I dont plan on it being my last.

Ma
Review №65

This is now the third vehicle that I have entrusted to the staff and technicians of Tinley Auto Repair. Their service is friendly, professional, reliable and efficient. Most importantly, I trust their expertise to ensure that my vehicle is safe and in excellent driving condition.

Da
Review №66

Great mechanics very professional and friendly.

Je
Review №67

Always polite, always friendly describes how Tinley Auto Repair & Towing has treated me from the beginning. They are transparent about what they do when you need work done and that makes them trustworthy. This is a family owned business that makes an effort to earn your business and trust with excellent work.

Ma
Review №68

Good service and very personable!

Ru
Review №69

I could not be any more pleased with the service here. I dealt with Jim through out the whole process and he was pleasant and informative every step of the way. I took my car in so I could get it to pass emissions and not only did they have my car fixed within a day but they also drove out to the testing facility and passed the test for me!I felt like I paid a very fair price as well. No complaints and Jim even gave me several different options and price points.I would highly recommend Tinley Auto Repair & Towing to anyone looking for a good honest mechanic that will address their car problems.

Wa
Review №70

We use Tinley Auto Repair for maintenance on our fleet of vans for Special Education Systems. It is critical for them to do a good job on all vehicles since they are used to transport kids. They always do an excellent job, use quality parts and are fair on their prices.

Ma
Review №71

Excellent customer service and repairs

Ky
Review №72

This place is amazing.. the staff is so polite.. the work is good and their warranties are great!! I recommend this place to everyone I know.. when something goes wrong with my vehicle they are the first I call!!

Be
Review №73

This is a beyond great business that goes above and beyond for anything you need care about or hear there’s no such thing as a bad review this family automotive great.

An
Review №74

Everyone who works there is extremely friendly and helpful. They gave me a great price and advised me against unnecessary repairs to save me money. I also left with a thorough review of my car and any needed maintenance. Feel I can trust the service and prices. Will be coming back!!

Ch
Review №75

From one small business owner to the next. Excellent customer service ! Love how I received communication throughout the process especially the first estimate in detail with pictures. Honest and efficient in the repair. Saved me time and money compared to the local Midas shop.THANK YOU !

As
Review №76

Polite staff, great prices. Took me 6 hrs to find someone to charge me a reasonable price to put in a headlight when I remembered renting a Uhaul from they before. Not only did they have the best price, the staff was great, and I was in and out before I knew it. Absolutely great experience and will definitely be returning! You guys rock!

El
Review №77

It means a lot to me to support local businesses and Im glad to add this to my trustworthy list. I recently had my car serviced for emissions issues and they ran one of the most comprehensive diagnostics that was emailed to me outlining the issues. I also was called and was fully informed of what needed fixed now along with what could wait and what couldnt. They even went and took it in for the testing for me to make sure it passed (what place does that?!). I spoke with Jeff I believe, who was really nice and informative, and when I questioned some things on the invoice I didnt understand he took the time to explain everything and wasnt at all bothered by my need to know details which made me a very satisfied customer. They also shuttled me home when I dropped it off which was convenient. Also, when I picked up my car initially, I also met the cutest new staff member (a puppy). So glad to have a reputable shop in the area, and I feel I paid a fair price for the work which I looked up. Highly recommend if youre looking for an honest and quality place.

An
Review №78

I was referred by my brother in law for typical auto repairs a few years ago. Little did I know that they would be caring for not only your car, but your kids who drive it - When they look over your car, you get a detailed report WITH photos sent via email. The report let you know what is o.k. on the car, what needs to be repaired right away, and what will need repair soon. They are honest, and go over and above treating you like you are a part of their family. I honestly wouldnt go anywhere else.

Jo
Review №79

Great place to do business. Kim the tech is a keeperWayno

Da
Review №80

Wonderful family business, great friendly staff and outstanding prices! Highly recommended 👍

Mi
Review №81

They came and got my truck, fixed it in a timely manner and its stopping better then before. I recommend them 100%.

Ta
Review №82

Honest great people who dont break the bank. Thank you Rosalina and Jim, will definitely be back!

Ke
Review №83

AWFUL CUSTOMER SERVICE! My boyfriend called to inquire about labor costs and to speak about the problems with the car. Not only did she hang up, but she was extremely rude & said they would not do “dirt cheap” labor which was never expected nor asked. A call to ask a few simple questions was responded by this lady with attitude and disrespect. Will never consider going here.

Br
Review №84

Their pricing on my repaired car was was exceptional. This is my new mechanic and I am recommending them to all my friends and family.

Da
Review №85

Excellent service! Found the issue and took care of it!

Ro
Review №86

Great customer service. They get the job done right and very fast. Definitely coming back!

to
Review №87

Jim Sherry Chris & everyone else, TOP NOTCH.Always beat everyone elses prices. Will only fix what is wrong with vehicle, honest great work, courteous, friendly and professional. Will not bring our vehicles anywhere else. Highly recommended.

Ro
Review №88

These guys were very professional and excellent in replacing my car tires. They worked within our schedule and charged us very reasonably.

Sa
Review №89

Executive guys! They do a great job for a great price. Cant recommend this mechanic highly enough.

Ja
Review №90

I have a 16 year old car....mostly because its still a VERY reliable car thanks to years with Tinley Auto keeping it as it was in 2001. Due to age, encountered a glitch in most recent repair. Chris/Tammy not only stayed until the job was done (after 8pm)....they personally delivered the car to me. THATS what I call SERVICE. Thank you

Rj
Review №91

Great people who understand Good customer service!

Ki
Review №92

It was a very wonderful experience. They came at the time they said and did the job very quickly. I would recommend them to anyone,and they’re reasonably priced.

Ga
Review №93

Very good service..found problem and repaired it..

As
Review №94

Very reasonable costs. I expected to pay more. I highly recommend people to experience this jewel of a service.

An
Review №95

I have a new Cadillac DTS that I purchase 2 years ago. My Caddy is my Baby!!! Since I purchased my vehicle, Tinley Park Auto is and will always be the only service shop that I trust to perform any type of maintenance on my car! Their service is always professional and always at a fair price. I usually dont take the time to write reviews, but anything for these guys. Thanks again Tinley Auto for taking care of my baby, you guys are awesome!!!

Da
Review №96

They took care of my car right away and did a good job.

Al
Review №97

I would happily bring my car to these guys again. I really enjoyed their service, which included a very fair pricing!

Da
Review №98

The staff is very professional, helpful and patient. I felt confident trusting them to work on my car.

Ji
Review №99

I have lived all over the world traveling with the US Navy. Never have I found such a great mechanic shop as tinley auto. Tammy, her husband, and Jim are very knowledgeable and customer driven to ensure 100% satisfaction. They definitely got the extra mile. I live 40 miles away from the shop assi have moved but I continue to go there for the satisfaction of knowing they are there to take care of me as a customer and arent out to take advantage of anyone. By far the best mechanic ship I have ever visited. Thank you

Al
Review №100

Greatest people/place to work with. Very accommodating and extremely helpful.

Information
19 Photos
100 Comments
4.8 Rating
  • Address:17600 Duvan Dr, Tinley Park, IL 60477, United States
  • Site:https://tinleyautorepair.com/
  • Phone:+1 708-532-0012
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Diagnostic center
  • Tire shop
  • Towing service
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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