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Gulliver USA Torrance / Los Angeles
20125 Hawthorne Blvd #0, Torrance, CA 90503, United States
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Gulliver USA Torrance / Los Angeles
Comments
Pa
Review №1

Very decent shop for used cars. Great service and very friend staffs. The cars are of good conditions and reasonable priced. Recommended!

Ma
Review №2

Thank you for the good service.I am very satisfied with the car!

Wa
Review №3

Sold my GLC. Great service. ACH went through quicker than I thought.

sa
Review №4

Great customer service here! The staff was very nice and helpful to sell my car. For COVID, they are very careful and set pretty high standards for safety. They checked the customers temperature as they entered the store and clean everything the customers need to touch. Overall we had a great time experience:-)

Hi
Review №5

I sold a mini van at Gullier last week. The Staff was very kind and professional. It took me within an hour everything was done! Very quick, and easy. And I get paid through a wire transfer which I really liked! I higherly recommend anybody who wants to sell a car.

Ay
Review №6

We purchased 2012 Honda Oddesy with only 25,000 milage. Excellent condition, excellent detailed oriented customer service. Sales rep was always available when we had so much questions! Wed love to recommend to our family & friends!

Ta
Review №7

I have sold two SUVs through them so far.One local buyer and another one in Europa.And said buyers were happy as well.Win win win that was the way to go.Today Im selling sedan and checking internet to seeIf they are still in bis. Yes!I’m calling them now.

Hi
Review №8

That was good service with trusty.We appreciate your service.Thank you very much!

Ju
Review №9

I had such a pleasant experience selling my car with Gulliver. Mr. Hori has been so kind and generous and made the whole process smooth. I have always heard wonderful things about Gulliver and I was able to experience that myself. I highly recommend selling your car through Gulliver. Thank you very much for making this easy and pleasant Mr. Hori!

Ke
Review №10

I just sold my car again to this professional shop.It was very great experience again because no-hassle. so reasonable and transparent pricing.I strongly recommend the people looking for car dealer. Thanks,!

Ma
Review №11

I had Gulliver arrange a lease for a new car, and the response was polite and wonderful. I could find the car I looking for.Thank you Mr.Sagaguchi !

Ke
Review №12

[Added on 7/10/2020]I used this store to sell my vehicle on my return home country. It was open as usual without any effects from the corona and had good sanitation. The staffs explanation about the appraisal price was easy to understand and I signed it after I was convinced.[First post in Dec. 2019]Very kind staffs and excellent service. Although this is the first time I own my car, I didn’t feel any anxious thanks to their support. They suggested reasonable options for me and explained the details well. Also, pick-up service from home was very helpful for me.

Hi
Review №13

Even through it was last minute, Gulliver team was able to send somebody to our house to evaluate our cars. Also, we had to change the drop off time of the car last minute due to our travel plan change, but Gulliver team happily accommodated our request. Everyone we worked with was very helpful. Thank you.

Yu
Review №14

I had a really great experience in here. They all are nice, very quick work. Nice after follow. I definitely want to use them when I want to sell/buy a car again.

Ki
Review №15

I had a great experience at Gulliver Torrance. The process of selling my car was very easy.Mr. Kasemura was very polite and friendly, helped me obtain a good quote. I was very much satisfied their services. Thank you, and highly recommend !!

哲哉
Review №16

Excellent in every aspects. Especially, hospitality. And they really know the things about car. I am sure they love the car and the driving. I recommend all the LA citizen visit the place.

Mi
Review №17

Highly recommend this place!! The staff is nothing but courteous to help me through the process of selling my car. They offered a great service with Japanese high standards. I first visited this place a year ago but decided to hold my car for a year longer. The manager I spoke with at that time demonstrated a great hospitality and made me want to come back a year later. Even if the staff changed, they still did not disappoint me on the level of service they provided. Gulliver kept the professionalism and it’s proud culture! Thank you thank you!!!

Ka
Review №18

I just walk in and got quotation for the car I’m selling.It was so quick how they prepare everything.They also gave me good price!

Ga
Review №19

I had a VERY POSITIVE experience at Gulliver USA in Torrance selling my Toyota Corolla today. The staff are professional and were very easy to work with. Their offer was reasonable and we were able to come to a very satisfactory agreement on the price for my car. There is no pressure or haggling with these guys. I highly recommend Gulliver if you are selling or buying a used car.

Ti
Review №20

Fantastic customer service, super friendly, detail oriented, honest, and overall fabulous experience!! Taichi went above and beyond to make sure the full experience was pleasant, and all of the others we met were doing the same for their customers. They listen to your requests and give you many options, never trying to push you into a decision, but guiding you in the direction that you are wanting to go. Our first time going with this company but it will definitely not be our last - we highly recommend this to anyone looking for a car/truck/SUV/van - they have many options and will be helpful, patient, and will go out of their way to make sure you find what you are looking for. Definitely feel their customary Japanese way of taking care of the customer here, and providing excellent and honest customer service with compassionate hospitality - all traits that are hard to find in today’s world. We cannot say enough about how great Gulliver’s Torrance is and we highly recommend Taichi!

Ma
Review №21

I sold car here. They gave me excellent deal and all staffs are very friendly and professional.Even female go sell or buy car by herself, I definitely recommend this place.All of them are extremely helpful and gentle.

Ke
Review №22

Had a great experience at Gullivers. Tim was very friendly and professional. He gave me the best price. Will go there again to sell my next car.

Ke
Review №23

I came here to sell my super old car and I got a pretty good price for it. They are Japanese but also understand English. Tomoyo was very polite and professional and made me feel comfortable. Everyone there is super friendly. I was there for about an hour to do the paperwork and everything and they wire transferred the money to my bank account the next day. (They can also write you a check if you prefer). I will definitely recommend this place to anyone looking to sell their cars!

Ko
Review №24

They have a great and professional service. I sold my car to Gulliver at Torrance on last weekend and they give me a good price for my car.No waiting time and so quick process to complete the paper work. I really recommend it to my friend and coworker. I will be back next time for sure when I sell/buy my cars. Thx!

Em
Review №25

Mr. Ito from Torrance office and his team were so great! He came all the way to Santa Monica. Within 90 minutes, he arranged everything. I was very happy with his customer service! I definitely recommend Guliver Torrance if anyone wants to sell a car!!

Ju
Review №26

Entirely pretty good courtesy to make a decision. detailed and knowledgeable explanations, a variety of supports such as a pickup option, and a reliable service.Glad to buy and enjoying driving my new car.

Ju
Review №27

The experience at Gulliber was excellent and pleasant.The appraisal process was very thorough and their appraised value was better than the one from well-known used car shop.I would highly recommend this place to anyone in the market.

Mu
Review №28

I had a fantastic experience here in Gulliver Torrance. With polite and kind services, Taichi was a professional in this area. Everything great and highly recommended!!

Sa
Review №29

Sold my kid’s car at this location. Pricing appeared fair. Very polite and nice folks took care of us and reached a deal swiftly.

Ao
Review №30

I had a great experience with Gulliver USA. The sales executive Aono San was a great guy and tried so hard to offer the good price for me. I really got satisfied and recommend everyone for selling your car!!

TO
Review №31

The staff was so friendly and reliable. I could get best price offer and sold my car at this dealer. You must add Gulliver top of your list if you’re buying or selling your car. Thank you!

K
Review №32

Aono-san came to my work to assess my old car. He is very friendly, and he helped me obtain a good quote. The process of selling my car was very easy. I bought a new car, and they picked up my old car from the dealer. I highly recommend this business to anyone interested in selling or buying!

We
Review №33

These staff member are so good.Because, when I had many questions about buying a car and transactions, their support and behavior were so nice. I could make a deal with trust. If I would sell my car, probably come here again for next their customers requiring trust.

An
Review №34

I had a great experience here. The staff was very friendly, professional, and communicated well. They made the process easy and smooth for me. I would recommend to others.

Ka
Review №35

Gulliver has excellent cars and service! The car I was introduced has a great value and almost new one! I was intended to purchase another car, which was completely different from what I was introduced at Gulliver, but I decided to purchase the car at Gulliver immediately after knowing its value!! Thank you for introducing me wonderful car!

St
Review №36

I had a great experience selling my car to Gulliver. Richie helped me. The transaction went very smoothly and I received a reasonable price that was higher than what CarMax offered me. If you have a car to sell, especially a Japanese or German car, I highly recommend that you stop by their location in Torrance. Ask for Richie!

Ke
Review №37

Really great place with honest and kind staff.When we got our first car, the dealer came to pick us up at LAX (where we returned a rental car).Great service and wed definitely go to them again.

Em
Review №38

This place is very unique. Gulliver is no longer offering the consignment service, which they used to be famous for, but they are now only focused on the Quality of the car. They dont go to auto auction to acquire their inventory but buy a car from the private party and retailing at that location.

Me
Review №39

Walked around the lot for 20 minutes. No one greeted me or offered to help me. I had a car I was interested in, so I walked to the office and asked for more information. Six people were in the office and no one could take the time to help me. Instead, they asked me if I would wait. There were no other customers there. Obviously customer service and car sales is not a priority for this location.

Ya
Review №40

Great staffs! They are very friendly and we could receive all explanations in Japanese. It helped a lot for my family who just moved to the U.S. They introduced us a maintenance factory in Hungrinron beach where we can ask maintenance in Japanese. They eliminated all concerns after buying a car here. It was a great service!

Ta
Review №41

I sold my car here. The staff was very kind and helpful. I recommend this dealer to everyone.

ha
Review №42

I must sell my car because I will go back to Japan.Car sell is my most concerned issue . However, Gulliver employs are very kind, reliable and also IkemenConvenience point is they will pick up the car at LAX . I can leave to Japan using my comfy car.Strong recommend Gulliver !!!

Ma
Review №43

I really appreciated their service. The quoted price for my vehicle was reasonable and competitive and not only that, the their overall service was touching. I strongly recommend Guilliver USA to vehicle sellers and buyers, who especially expect Japan-oriented services.

Mi
Review №44

Extremely satisfied dealing with the staff. Very friendly and accommodating. Thank you. I will recommend this place to my friends.

Je
Review №45

I just sold my old car at Gulliver and, thanks to Richie, I got top dollar for it. I recommend going to Gulliver to sell your car. Richie made the process easy and quick - actually enjoyable.

Ch
Review №46

This is my very first time to own a car but Gulliver staffs treated a customer like me who has no idea what to do to get a car with great customer service and knowledge. They are very professional. Highly recommended!

Ma
Review №47

Brought our 2011 Grand Cherokee for appraisal and they gave us a good price. Store manager Taichi explained how their appraisal works in relation to the KBB benchmark, which was very helpful.He was willing to work with us and offered to exceed a dealer trade-in appraisal by more than 110%. We were sold!Very smooth transaction and Taichi was very helpful all along the process. Agreed amount was funded in our bank account in two days.We are their happy second time customers, and we will go back again.

Te
Review №48

All the staffs there were gentle. They have cleaned up the car again before delivery of the vehicle and maintenance for each parts were well-kept. Otsuka-san came all the way to my home for the delivery. This was my second car. I shouldve purchased the first one there! Highly recommended to visit.

M
Review №49

I need to sell my car asap. It was so simple to sell my car. Gulliver staff was friendly and professional. Thank you so much Kevin!

Mi
Review №50

Very friendly service. I sold my Lexus there this weekend. Price was several thousand dollars above carmax offer. Nice! Wire transfer direct to my account. Nice! Arigato.

ya
Review №51

Friendly and honest manager, Otsuka-san gave us the best offer and even added Christmas bonus to the original offered price. Our Scion was the second car we sold to Gulliver. The first time was when Gulliver was still located in West LA. We always shopped around to get better offer. As the result, we decided to sell our cars to Gulliver for both opportunities. Transaction process was well organized. I strongly recommend Gulliver if you want to sell your car.

Ja
Review №52

Great service, the employees are extremely friendly and helpful. This is a Japanese run business but their English is great! I dealt with Makoto who was such a nice guy and he was really trying to reach the deal that I wanted. I would recommend this place as a very good alternative to Carmax.

Iz
Review №53

Even though I didnt sell my car to Gulliver Torrance, I had such a great experience! The manager drove 50 miles to come to my home for appraisal and gave me the best advice for me even though that wouldnt benefit him. I will definitely recommend them to all my friends!

G
Review №54

It was great services when I needed to sell two cars. Their services were so efficient and quick. We will use the Gulliver Torrance next time too for sure. Thank you for taking care of us.

Hi
Review №55

I went to four shops to sell my car, and I got highest bit from Gulliver! It was better than CarMax! The entire transaction was quick, and I don’t have anything to complain.

Ma
Review №56

Friendly and informative staff. Explains all procedure step by step making the tedious process simple and fast! Thank you!

Ma
Review №57

Everything was relatively quick and painless. Thorough review/check of my car and they gave me a quote that was close to KBB. Staff was very friendly and helpful. It would probably help if you do an honest review of your own car on KBB before going to give yourself an idea of what your car is valued at.

いそ
Review №58

Very helpful and thorough. Will do their very best to match or beat other offers.

Ma
Review №59

I sold my Infiniti G37 today! Naoko and Keith assisted me and offered a great value for my car! They are very friendly and honest people. I truly appreciate their help! Highly recommended :)

Ka
Review №60

Exceptional service here! Got a 2009 Mini Cooper clubman in black here and am very happy. I was afraid of the stereotype of pushy car salesmen and this place there is no pressure to buy, they are kind and thorough and the cars are immaculate.

Wa
Review №61

Very friendly and very professional group. Unfortunately did not agreed on a consignment price for the car Im selling but nevertheless they are a top notch group.Keep it up!!Mike C.

Hb
Review №62

Excellent serviceTraded our mini in for a Audi Q5 awesome service very knowledgeable very nice place. Receive highly respected japanese customer service!

Ke
Review №63

We had to sell our car because of our move abroad. We heard about Gulliver from a friend. We worked with Tomohiro “Terry” Ito who so helpful in getting the price we wanted for our car.

森部
Review №64

Gulliver is relocated from Santa Monica to Torrance on 12/3/2015. They were used to be located on the 20433 Hawthorne Blvd but they have moved to 20125 Hawthorne Blvd this time, which is very close to that. They are no longer consigning the vehicle as they used to be consignment dealer at the former Torrance location but now providing well car buying and selling experiences.

Ma
Review №65

Great Japanese service! They even delivered the car to our house in OC for us. We enjoy the car purchased so much.

加藤
Review №66

I brought my car to sell.After their assessment, I agreed honest explanation and agreed offered pricing.However, I was disappointed because I have been kept waiting nearly an hour though I had appointment.

Da
Review №67

This store mainly serves Japanese people. They taught me in detail about the procedure of purchasing a vehicle. I think they were very kind. However, I thought the amount of the car was a bit expensive. Of course I will add a star in hopes of buying my car at a high price a year later.

sa
Review №68

I leave this 5-star review . i sold my BMW and the process was quick, seamless and Im happy. Thanks for Taichi san. He is professional and kind.

ma
Review №69

Finally sold my car with good price now I’m happy. Big help Very prompt Great service.

Ri
Review №70

Great staff with excellent communication skills, nice selection of cars. Would definitely recommend purchasing your car here.

Sh
Review №71

I had a very positive experience selling my car with the staff at Gulliver Torrance. I spoke with Terry-san on the phone and Taichi Tim Kimura-san at the store.The inspection took maybe 15 minutes and as I was the only customer in the store, we were able to immediately move on to the price negotiations. Kimura-san made the process as simple and painless as possible.I would recommend 100% for people that want a fair evaluation and dont want to go through the legwork of selling a car privately.

HI
Review №72

I bought CX-5 here. Detailed explanations when buying your car and good services, which is something I can recommend to other people.

M
Review №73

Sold Mazda2Polite and nice staffexplain well about the price they offerThank you!

Ma
Review №74

The staff was very friendly and helpful. Great customer service!

Yu
Review №75

I shopped several places, Gulliver is the best !!!Friendly staff will welcome you . The best of all, they can beat other competitors. 100% satisfaction guaranteed !!!

mi
Review №76

Great service and great staffs!If you would like to sell or buy your car, choose here.

Cr
Review №77

I sold my Toyota Prius V to Gulliver Torrance today. I had planned to go to Carmax but since Gulliver was open earlier in a Sunday I made an appointment and stopped by there first. Glad I did. Very nice experience. Went through KBB together and then they presented me a very fair offer. We agreed on a price shortly thereafter with absolutely no sales pressure at all. I will make this my first stop next time I’m selling a car again. You should too.

Ts
Review №78

The biggest car dealer in Japan. Most of cars are used by Japanese, which in general most of second hand cars they deal are in mint condition. Price is same or even lower than competitors. Got 2009 mini cooper 40k miles with mint consition 99.8k.

Ke
Review №79

As an expat from Japan, Guliver was my last hope to purchase a car in the United States without good credit score and long driving history here. (They have a great service and alliance package with credible US insurance and finance company for Japanese) The manager Keisuke helped me a lot throughout my purchase process.

ne
Review №80

I sold a car to Gulliver in Torrance CA a week ago it was fast and simple, they gave me a very fair price and Makoto was very professional and helpful, I would use them again in the future, I give them 5 stars.Glen

St
Review №81

Recently decided I wanted to sell a car but didnt want to deal with doing it on my own. Did a Google search to see if there was any other choice than CarMax for an easy and convenient option in my area. Found Gulliver and Im happy I tried them out. Had the pleasure of having the sale handled by Tomoya Tsuji. He along with the staff at Gulliver were very courteous and professional during the handling of the transaction. Tomoya was instrumental in the negotiations to obtain a price for my car that I thought was fair and the handling of the paperwork was seamless. They also wire transferred the proceeds from the transaction, which were deposited next day, to the financial institution of my choice so that saved me a trip. Definitely worth your time to stop and give Gulliver the opportunity to earn your business.

Ma
Review №82

I called Guilliver with my mom and we were able to make an appointment on the weekend. Hikaru was very pleasant. She was very efficient and able to check our Murano and we were able to sell our Murano quickly. GuilIiver sent Hikaru to come to our home and they also pick up the vehicle so that we dont have to leave home because time is precious. I give Guilliver 5 stars.

Ry
Review №83

Words cannot express the genuine customer service I received from everyone here. My representative Ryuichiro H. really took his time to explain, educate, encourage and support my decision making process and not once did he try to push me into a fast decision to sell my Mercedes GLK. He walked me through the process of selling a used car and respected me and my concerns, validated and gave me options, and not once made me feel that I was limited as the seller. He spoke with sincerity and this is what true customer service is. GulliverUSA Torrance is a superb establishment with excellent quality for the customer in mind, and I would definitely choose them over CarMax any day.

Je
Review №84

Yesterday (October 31, 2017) I sold my car to Gulliver USA on Hawthorne Blvd. in Torrance. I was assisted by Keith and Nao. I was treated respectfully, professionally, in a very friendly manner. and I was treated fairly. These are two extremely nice people who know their business and know how to treat customers. I did some research ahead of time and knew the approximate trade-in value of my car. They took care of the paper work efficiently and quickly. The whole process was very fast and very fair and I couldnt be happier with Keith and Nao and Gulliver USA. When my friends and family are ready to sell their car or buy their next car, I will certainly highly recommend Gulliver USA. THANK YOU, KEITH AND NAO! Jeffroar

mu
Review №85

Just sold my 2013 BMWX1 to Gulliver. Great, friendly service and very fair price (better than CarMax). Thanks Keita!

se
Review №86

I bought a Honda Odyssey last week from Otsuka-san who was very professional. and then, I was very thankful they brought it to Irvine at night even if busy season. Since as much as faster I wanted to get it. Gullivers staff was very professional. For Japanese expatriates, it is very difficult to understand and confirm the complicated procedures in English. Because Its very attractive to be able to listen to Japanese explanation and to receive fine services as the same as Japan. Moreover, it is not bad even in terms of price, compared with Carmax etc. Specially used car in USA is not good sometimes, but There are so many cars Japanese expatriate used. It is not bad. 5 years ago, I bought 2 cars which are FX35 of Infinity and Highlander of Toyota in Los Angeles. It was nice too. In Japan, I sold Freed of Honda. I really trust them so much. Now I am considering one more car which would be European, maybe German car. Manager Otsuka-san have very good knowledge about this. It is also very good for me.

Ta
Review №87

Gulliver gave me great deal!!Its higher than others!!!I strongly recommend to go there!!!

Ma
Review №88

Kevin is so nice guy. Have a American life.

モー
Review №89

Update!!!! We sold them a 4th car, an Acura TL SH-AWD with a Manual transmission. They always beat carmax appraisal so dont waste your time at Carmax but just go here. Awesome customer service. Thinking of selling your car, go here and get the best price. If you call, ask from Tashi, he is the best.Awesome service. They even go to your home to appraisal your car. They even beat Carmax offer. Sold 3 cars already with no effort at all to them. Please ask for keita Kevin ishimori, he will take care of all your car needs.

Ta
Review №90

Great support by the team Gulliver in Torrance when we sold our car!

R
Review №91

Japanese politeness, good service.

Ma
Review №92

Supper friendly and clearly explains the process. Id do business with them again.

ka
Review №93

Good support

To
Review №94

I really appreciate good service and good car.

岡野
Review №95

Very good:) Must see.

K
Review №96

Good service good price!

ka
Review №97

Good response, sincere pricing and speedy work

To
Review №98

Great customer service and an excellent selection of cars! Will not disappoint you!

T.
Review №99

Quick and very reliable. Impressive!

仙波
Review №100

Friendly and sound service with reasonable pricing.

Information
49 Photos
100 Comments
4.9 Rating
  • Address:20125 Hawthorne Blvd #0, Torrance, CA 90503, United States
  • Site:https://gulliverusa.net/
  • Phone:+1 888-716-1616
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:Closed
  • Sunday:10AM–6PM
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