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Nissan of Torrance
20550 Hawthorne Blvd, Torrance, CA 90503, United States
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Nissan of Torrance
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Bo
Review №1

I had the best experience at Nissan of Torrance. We bought a new Rogue and we love it! Jesus and his team were amazing and made the entire process very easy and efficient. Caesar did an excellent job understanding and meeting our needs and had great product knowledge. Eddie walked us through the financing options, answered the many questions we had and most importantly we didnt feel any pressure. Miguel was super efficient with closing the financing paperwork given we were on a time constraint. I would highly recommend Nissan of Torrance to anyone looking for a car!

Mi
Review №2

Aliza was amazing . She took her time and listened of what I needed and wanted and got the job done. Traded in my current lease and was able to upgrade. Thanks again Aliza I appreciate you 😊

Ti
Review №3

Nissan of Torrance made my entire purchase process extremely easy. Rudy helped me out along with the rest of the team to get the best deal and got me the exact car I wanted. Even with limited stock, they truly go above and beyond to give you the best experience. I’m a first time buyer and they gave me all the tools needed to make the best decision. Would highly recommend them to anyone looking to make a car purchase. My family has been with Nissan for over 20 years and the cars are extremely dependable. So glad to have officially joined the family on my own!

Mo
Review №4

I had an excellent experience at Nissan of Torrance. Car shopping is stressful Gerardo Torres made it as easy and smooth. He took his time to explain the features of the car I got (Nissan kicks) got me a great deal. Not only Im impressed with my new car, but Im also impressed with the whole experience. I’m definitely coming back to get my daughter a car. I highly recommend Gerardo Torres and Nissan of Torrance.

Au
Review №5

Jose Enriquez helped me and made me feel really comfortable with the deal I was making to buy my car! Definitely kept his promise with my monthly payment! Overall satisfied

Ke
Review №6

My last experience with the car dealership didn’t go as well but this time everything was smooth and easy. My guy Mandez Jones along with the others at Nissan of Torrance took care of me and my family. He explain everything to were we understand what we was getting in to and made car shopping easy. We got a great deal and I love our new vehicle. I appreciate how he took time explaining the special features on our vehicle. I recommend going to Nissan of Torrance and hollering at my guy Mandez when looking for great customer service and a reliable vehicle.

An
Review №7

Really great service, as soon as I stepped foot onto the Site I was greeted with smiles. Very Helpful. Both Eddie and Jose Really Helped me Get my desired car and Were of great Help. Really were determined to get a good deal with sincerity. Great Place to buy your car 👍👍

An
Review №8

Really great dealership. I bought the Nissan SUV from here recently. The car is in great condition, and the sales person (Gerardo Torres) is very professional and patient allowing me to test drive back and forth for two cars, each 20 minutes, and carefully illustrated different features for the cars along the way.When I picked up the cars on another day, he booked me a free Uber from my home address to the dealership since the distance is a little bit far, which made the commuting convenient and smooth for me (Otherwise, I need to take bus which cost >1 hour).In summary, nice car and friendly sales partner. Recommend this dealership and Gerardo Torres, who is really easy to work with.

Ra
Review №9

I had the best experience buying this car, the sales consultant Neysan was amazing, very patient explaining all the details, answer all of my question specially it was my first electric car, overall it was an amazing experience working with him.

Ti
Review №10

Had a very good experience my last experience at a dealership was really bad so I was very standoffish but Angela really helped me out and she did things the I asked I was really comfortable with the whole process thank you Angela for your hard work you were so sweet thank you Gerardo was very attentive and made me feel super comfortable when I came in and Eddie was very easy going and made me feel right at home I will definitely be keeping my business here

Mi
Review №11

Aliza was the best sales rep I have ever worked with she was patient gave me and my wife space to talk and made our experience great. Thanks

Be
Review №12

Recently I purchased a vehicle from Nissan of Torrance, I was surprised and delighted by their display ofNot just good customer services. But an outstanding demonstration of excellent customer relationships.Salesman NEYSAN is an outstanding individual. I once again believe in the curtsey and integrity of theHuman spirit. I’am proud to state, the entire process was an enjoyable one.Thank you,Nissan of Torrance, for making my experience greatJobeth

El
Review №13

Nissan of Torrance was a warm and friendlyExperience. Gerardo greeted me promptly.He assessed my needs and preference. After getting necessary information a team of very capable professional people began to work on getting me financed. All of the Managers were great ! From Sales to Finance. They not only worked quickly, They made sure I was comfortable. I am greatful for their sincere desire to accommodate my needs for reliable transportation. Its a beautiful car ! I am very happy.

Jo
Review №14

I had a decent experience here. They were able to fit me in same day and replaced an issue with my breaks under warranty. However, while noted that they did a point-inspection they said they did not need to because the car was under 10k miles. I have never had a service center not give a copy of tire pressure and tread, and basic check at the minimum for safety. Definitely lowered my trust and probably will not return.

Ty
Review №15

Jose was very nice and helpful on my lease buy out

An
Review №16

Everyone was really nice and excelled at customer service. Cláudio and Yvonne were extremely helpful. Claudio took good care of me and went above and beyond anything I had expected for a dealership. He took me in and showed great care and understanding with the service of my vehicle. Marvin explained in detail what I expected was wrong with my car. And they all made the experience so much better considering how stressful it was. I appreciate all they did.

C
Review №17

Daughter took her car in for a diagnostic after she got it back she wanted to ask some follow up questions and the service writer told her she asked more questions than his wife and she should not ask questions about things she didnt need to know about so he needs to either be schooled on how to talk to women without be denigrating and the public in general or re educated on who pays his checks as a paying customer she should be able to ask whatever she thinks she should know

Sh
Review №18

Mandez from Nissan Of Torrance is awesome! He’s very resourceful, knowledgeable, and genuine! He he helped me find the perfect car! Come down to Nissan of Torrance and ask for Mandez! You won’t regret it.

ma
Review №19

Just wanted to thank Aliza for all her help. She made me feel very comfortable with making my purchase today. Very Very HAPPY. THANKS AGAIN NISSAN. ❤❤

ho
Review №20

Shout out to my service adviser Manuel V. Thanks for all your help and kindness. Appreciate you, sir. 5 stars.

Co
Review №21

Thank you for all you do Mia, you are a great service advisor. You are always there for me and very polite. Thank you again.

Jo
Review №22

Ask for Mendez Jones. He is the lead sales and he got me a great deal. I was 100% satisfied and would highly recommend.

Da
Review №23

Exellent! Great customer service. 👍

AL
Review №24

We worked with Mandes Jones. My wife and I had a great experience working with him and Leon. Straight forward and professional. I would not think twice about buying from Torrent Nissan again.

Cy
Review №25

Thank you Albert and Jose for making this the best car buying experience ever. Courteous and friendly staff, very accommodating. They had a great sense of humor while working hard to make our deal go through.I cant believe you made this all happen so fast and smooth. We definitely drove off happy in our new car. 10 out of 10 recommend

Li
Review №26

My service appt was at 9 am but I was told to wait by my car in the hot sun. After 25 minutes I was approached by a very nice man. Overall I’m happy with the prices and staff but there seems to be a chaotic organization issue And the customer has to follow that broken process. The customer experience is pretty bad but the dealer can easily improve it by getting the manager to change the customer service experience. Leaving was delightful and easy as they brought my car to me, but it was waiting by the car in that was horrible.

Do
Review №27

Yvonne was up front cordial and quick with arranging and then changing the appointment to suit my needs. Chris is patient, efficient and helpful with questions and special requests. Prompt service with all-around inspection was included. Comfortable, quiet waiting area in the showroom. Vehicle returned washed, gleaming, vacuumed and sanitized. Whats not to like?

La
Review №28

Highly Recommend!My experience purchasing a car from Nissan of Torrance was excellent. I worked with Mandez Jones through the entire purchase. He was fast to answer all my questions and helped out as much as he could. Mandez made the car purchase easy by offering a complete walk around of the car and pointing out all of the features. I would highly recommend working with Mandez to purchase your next vehicle. He went above and beyond to make everything go smoothly!

Me
Review №29

Just dropped my car off for repairs and Claudio was very helpful and courteous....You just dont get that type of treatment anymore so thank you to Nissan of Torrance for the great customer care 🙌I just picked my car up yesterday and I would like to thank Claudio again for his amazing customer service and the quick response to getting the car fixed in a timely manner and I would also like to thank Marlene for her amazing customer service as well she was amazing at getting me a rental fast and efficient also when I pick my car up she helped me connect my cell phone to the Bluetooth in my car because Im not very cell phone savvy, thank you for accommodating me considering that I live quite a distance from Torrance.....all in all my experience with Nissan of Torrance was phenomenal they did what they had to do to take care of me as their customer and I appreciate them 100% and I would also like to thank Mr cubano you know who you are you are an amazing owner and you are 100% a great team leader.

Mi
Review №30

Quick, and all my questions were answered. Customer service was incredible.

Pa
Review №31

I just had the worst experience at this Nissan! They were very condescending! I told them to pull my credit with only Nissan! And they decided to pull from all 3 Bureaus 4 times! And if you know about credit it’s not necessary for them to shop your credit around to different banks. I explained that to the Big Hispanic guy who works in Finance but be brushed me off as if I didn’t know what I was talking about! I guess he was offended because I know how dealerships work! But I will be calling to make a complaint about Big Guy!

Ry
Review №32

Jesus and Jose were amazing! Not only did they give me a great deal on my truck, in my experience the customer service displayed was unique and unprecedented.

Co
Review №33

Paid for replacement of 6 spark plugs, asked for used plugs back 5 of 6 spark plugs replaced as one was far newer, with different design, different manufacturing code and different numbers on the plug, notified my representative day of with absolutely no response from her ( even sent pictures).Paid for serve not done completely, disappointed.

Al
Review №34

The sales lady was very kind knowledgeable friendly and make me feel right at home as if I was speaking to a friend it did not take long to purchase my car she met my all my expectations and above I would truly recommend towards Nissan to others

On
Review №35

I bought a 2020 Nissan Altima SR AWD through salesman Mandez and I Love this car. Not only was the service great but the car runs like a dream! Thanks Mandez and thanks Nissan of Torrance!!

ma
Review №36

I went to have my oil changed and bought a new car! Couldnt justify the work my older vehicle needed so I took a look at the 2021 vehicles. No pressure, great service very friendly and accommodating. My sales person, MJ (Mendez Jones) showed me some good options and helped me find a vehicle that I hadnt considered. He listened to my needs, made great suggestions and found a great fit for me. I LOVE MY NEW CAR. Advanced safety features, beautiful design, super comfortable and fun to drive. The car is wonderful and as much time as I spend in it, worth every penny. I enjoy driving and love all features, very comfortable and relaxing. I couldnt be happier. Wonderful staff, they made it happen. Would recommend Nissan of Torrance!!

Jo
Review №37

If you are looking for straight answers and to not be screwed around then look elsewhere. Will straight up lie to you over the phone to try and get you to come into the dealership. Go elsewhere and save yourself the trouble.

An
Review №38

Ms. Young was absolutely amazing in every facet on the word. None of my concerns were overlooked and were addressed with the care and attention that I did not see during my last visit to you service (which is why I hadnt been back since then)! All I can say is Ms. Young restored my faith and the expectations I once had in Torrance Nissan. I will definitely be back for all my 2017 Armada needs! Thanks again for the Outstanding customer care and service you provided during my visit!

Ha
Review №39

One of the service representatives keeps walking around with his mask pulled down so far that it’s not covering his nose or mouth. A second employee isn’t wearing a mask at all. Absolutely disgusting.

He
Review №40

I purchased my vehicle in Southern California. The process was easy and the service I received was outstanding. I would buy another vehicle from this dealership.

Ke
Review №41

I HAD THE BEST EXPERIENCE HERE AT NISSAN OF TORRANCE! THANKS TO JOSE ENRIQUE AND THE TORRANCE TEAM, I WAS ABLE TO DRIVE OFF IN MY 2018 NISSAN ALTIMA TODAY.

Jo
Review №42

Did some service for my 2016 Nissan Altima - close to 70000 on the car. My CVT transmission was starting to slip so I did a drain and fill. They also added some BG products to the service. WOW what a difference my car feels better than when I had purchased. Nice smooth ride.The other work done was a coolant flush and a throttle body/fuel system clean also with BG products. Rear brakes and other various Nissan recalls that needed to be done.Again! Car runs and drives amazing! Top notch service by Rick and his team! Gave my car back nice and clean to!

Br
Review №43

They where so nice when i was there last week they worked with me i just wish my payments would be lower.

RA
Review №44

Its the worst ever we had to wait more than 2 hours just to get the oil changedThen when we got back the car wasnt touchedEven though they have said that we gotta wait 1 hour but it took them three hoursAint no body working inside all the employees are standing or playing with their phonesJust the car wash men were working.I guess they all need a new management

Cy
Review №45

Mendez Jones is amazing! Not only did he get me the best deal possible for my purchase, but he went over all the safety features!!! When they brought my new car out he went over all the features, explaining the safety thoroughly so that I knew what do in an event of emergency and so that I wouldn’t be startled by the warning lights or vibrations. That was so thoughtful of him; and he even made sure my cell phone was properly connected and I knew how to set up all my info. Little things like that are what make a great salesman. Thank you so much Mendez!!!

Ma
Review №46

I went in for my regular 6 month/5,000 mile maintenance. The Service Advisor (Manuel Villegas) was friendly and courteous, kept me informed and clearly explained the services being performed. The facility was clean and comfortable and the service was complete in a timely manner.

au
Review №47

This is one of my favorite places when it comes to getting my car service ❤Thanks Manny for your customer service 👍🏿But Im giving my biggest props and shout out to (Al & Kevin)!!!!👏🏿👏🏿👏🏿👏🏿Love you GUYS, Yall are the BEST! EXCELLENCE to its FINEST....Family For Life 😍😍

He
Review №48

I want to thank Jacob, who is an amazing young person with a bright future, for introducing me to Nissan of Torrance. He is the face of Nissan of Torrance. Most importantly, I want to thank him for his professionalism. In my long years of experience in dealing with car dealerships, believe me, I have never had the pleasure to do business with a dealership like Nissan of Torrance. When dealing with them everything was so nice and easy that in this time of social distancing, Nissan of Torrance has re-invented the industry of sales with quick service and honesty.

Yv
Review №49

It’s always a pleasure at this location and the service and welcoming of the staff is always a great experience.

De
Review №50

I had an excellent experience at Nissan of Torrance. Car shopping is stressful and time consuming but Mandez (MJ) made it as easy and smooth as possible. He let me test drive multiple cars, took his time to explain the features of each one of them and got me a great deal. Not only Im impressed with my new car (it is my first Nissan), but Im also impressed with the whole experience. I highly recommend Nissan of Torrance.

Po
Review №51

I always have the great experience with Nissan. No complaints at all.

No
Review №52

Everyone was very accommodating and worked quickly and efficiently. They were very professional.

Ru
Review №53

Mrs. Roberts was highly knowledgeable, professional, attentive and courteous. I especially appreciate that she asked the LEAF technician to give me a technical explanation for why Nissan could not restore my battery bars from 11 back up to 12 unless they replaced the entire battery. That was excellent team work. She did not simply say we cannot restore your battery. She asked her team member to explain why with great technical detail. TORRENCE Nissan is much better than GARDENA Nissan. I will never return to GARDENA Nissan.

Br
Review №54

I did not purchase my vehicle at this dealership. I had an appointment at my original dealership yesterday and as soon as I pulled onto the lot, the appointment was rescheduled to later this month. My work schedule changes often and I only have a small window of availability. I had a positive experience at this Nissan location before and I was able to schedule a next day appointment (today). I was given a list of options for my service and all of my questions were answered. I will be coming back to this location to purchase a vehicle soon. Claudio and the cashier were very nice. I also appreciate the social distancing with the chairs in the lobby and seeing the masks on all of the employees.

Er
Review №55

Wow I cant believe Vero she has been calling my house like crazy and so I finally gave in and I couldnt believe for the life of me that I will come out with the 2018 Nissan Altima come see her shell help you out just like she helped me awesome person great people you will be very happy and satisfied just like I am thank you Vero

In
Review №56

If youre looking for a new or used vehicle, look no further. Ask for the Mighty Trio and they will move mountains for you. Starting with Veronica Hernandez (sales consultant). Veronica thrives is making you -the customer-happy. Incredibly polite and courteous. Pure professional. Now we move to Christian Casco...the one that will not accept NO for an answer. If you enjoy a good tango dance, he is that partner to seek. Christian approved me for the vehicle I wanted and at the price that was affordable for me, during these trying times. Christian even gave me a glove so we could shake hands! Everyone at Nissan of Torrance is fully aware of this pandemic and wear masks to protect their customers. I am very grateful for the experience and the outcome. Lastly, is Andy Vo (finance manager). With years of experience under his belt, he was able to provide me with an astonishing vehicle warranty. Andy provided peace of mind for myself because he understood my financial situation. Go to Nissan of Torrance!

Te
Review №57

Since my Service guy Claudio got promoted, he recommended Mia Young. She is the female version of Claudio. She made sure that I was satisfied and my car was well taken care of. She ran my extended warranty and got my car running like new. I will be going back to see Mia again in the future.

Ma
Review №58

My sales person, Gerardo Torres, was very sraight forward and transparent. I was looking for a specific vehicle they had that I found on-line and had to do most of the preliminaries over the phone. After I bought the car I forgot several items in my trade in car and he mailed them back to me after he found them in the car. I never had such a plessant car buying experience before, thanks Gerardo!

Sc
Review №59

Great service experience.My service advisor, Rick, was fabulous; even though he was still learning your computer system. Service mgr., cannot remember his name, was great too.

Ma
Review №60

Gerrardo and Albert were excellent they got me into a car that fit my budget and style and worked extremely hard to get a deal done I was comfortable with in a efficient amount of time would highly recommend this dealership and these two excellent salesmen and manager.

Pa
Review №61

My wife and I went to Nissan of Torrance on a whim after leaving another dealership we didn’t feel comfortable with. From the start it was a night and day difference. We were welcomed the moment we entered. The customer experience made buying a new vehicle so much less stressful. From the sales person, to the management, to the financing department each person treated us like welcome customers and worked with us to get the right price for our budget. I have brought my older Nissan to another dealership since I moved here in 2014. I will now be bringing all of my vehicles to Nissan of Torrance.

Ke
Review №62

Mandez was very very helpful to go through our purchase.

Ar
Review №63

Nothing but disappointment. We called in and made an appointment to see a truck, upon our arrival weve been told that the truck needs repair and they are selling it as is. (It wasnt mentioned in the ad) Mendez Jones was really offensive when I asked for a manager he got the finance department manager, Miguel Gonzalez which was more polite that Mendez but they didnt admit their mistake, not even an apology.. I left the dealer with disappointment and no car....they tried to sell me a new car, but hey, no trust after what they did...stay away from this dealer

Za
Review №64

Needed a car when I moved to California a few years ago for work and they absolutely f@c#ed me on the loan for the car. Find a better place that wants to put you in a ride, not take you for one.Despicable company.

Ma
Review №65

I had a great experience at Nissan thanks to Shanarah. I get all my services done at Torrance Nissan but the great customer service and hospitality will keep me coming back. Thanks to Shanarah for taking care of me and she deserves all of the recognition for being awesome!

Ar
Review №66

My experience was great Mia helped me so much. Kept me updated on my vehicle, fixed all issues that needed to be fixed. She is very nice and helpful

Vi
Review №67

Richard Burns took my car key and processed my service. I told him Im going to work so please dont wash my car. I went to the customer lounge waiting area and he kept passing and walking past where I sit and never talk to me or nothing. No communication whatsoever. After one and a half hour for the first time he talked to me and asked did they texted you that your car is done? I said no so he showed me to the cashier lady and my paper work is sitting on the table waiting for me to pay and go. This Richard Burns dont know how to do his job. He doesnt want to talk to the customer and wasted my time.

Ja
Review №68

I got my 2016 Nissan Altima serviced back brakes, brake fluid replacement and new driver sunzior. I was serviced by Shanarah and she was great. all of my concerns were met. I had a lot of questions and she answered every single one. she knew her products and the function of each product. I will return to this location just because her service was so good.

El
Review №69

I really appreciated the professionalism, and kindness of everybody I interacted with. The explanations were clear, I knew how much time things were going to take, and what was going to be done to my car. It was also very helpful to get a ride home, and the free car wash was a big plus for me. I will definitely recommend this place.

Li
Review №70

Five Stars is just not enough to say about this its like not any dealership I ever dealt with this one so EXCEPTiONAL . From John the sales manager, Mandez Jones the sales person. Went out of their way to get me my dream car Nissan Rogue Sport and out of my Honda HRV which tech is behind. Honest, Transparent, willingness all those traits that you do no see at any other Dealership . This GEM of a dealership is in Torrance on Hawthorne Blvd. Do not bother going any where else Go to Nissan of Torrance for a Great Service

Br
Review №71

I was having trouble with my transmission and needed an oil change. Luckily the transmission was under warranty cause it was slipping in gear..

La
Review №72

After having my car for almost 10 years it was time for a new vehicle. I ended up with a 2020 Nissan Maxima and couldnt be more happy with my new car! This dealership definitely feels like a family environment; one in which the customers satisfaction is most important.As soon as I walked in I was greeted and had a fantastic experience with my salesman, Howard. He was friendly, patient, and showed me lots of options. I test drove many cars until I finally selected the Maxima. In addition to Howard, Miguel, The General Service Manager, made sure I was happy and taken care of. He checked in on me and made me feel taken care of. I came in a bit late in the day and when it got to be past dinnertime I was treated to dinner while I wrapped up the paperwork. I am very appreciative of all the help and guidance I was given while I got a new car. Liz was awesome and made sure my customer experience was top notch. She called me after my transaction and made sure I was happy and assured me I could contact her should a problem arise. I would definitely recommend this dealership to all of my friends and family! Thank you for a positive experience!

Ma
Review №73

Mandez Jones of Nissan of Torrance gave me Deloris Fletchers Rogue a pleasant experience. He walked me through all the procedures in an easy and fashionable way to understand.

Ri
Review №74

Easy drop off. Staff was nice. Service area was clean. Communication was great. I did not feel the work on my car was over priced. Will defiantly bring my car back again.

ma
Review №75

I was very impressed with Nissan. I drove an hour for my dream car and the sales person was very nice honest and helpful. I truly trust this place I’m super happy with my purchase. I must admit I went in with a budget and ended up going a bit over but it was well worth it I love my car I feel very confident that Nissan gave me the best deal

Je
Review №76

The atmosphere was very welcoming, the staff is very warm and inviting. Showing me every detail of the vehicle. Thank you Nissan of Torrance for assisting me once again a purchase of another new vehicle..

La
Review №77

One veteran to another Miquel and his team of people helped me get into a great car when no one else could. I thank you all for everything.You would be missing out if you did not give them a shot at your business.

Ma
Review №78

Claudio is an excellent Advisor and absolute pleasure to deal with. He makes servicing my vehicle easy and hassle free. Thank you to Liz for being so sweet and Professional, she always calls to make sure I had an excellent experience. Highly recommend Nissan of Torrance.

De
Review №79

The manager gave me a great lease deal on my favorite car, the Nissan Altima. The gentleman who helped me with the car was friendly, helpful and made my experience at the dealership delightful!

Ju
Review №80

If you’re looking to buy, finance, or lease a car, ask for Mandes Jones! I came in this past Saturday because I received an email about trading my car in for a new one. Once I walked in, I was greeted by Mandes. I told him that I was interested in the 2021 kicks or Sentra. He showed me both cars along with letting me test drive them. After that we went back to the dealership to see what he could do for me to own the 2021 kicks. After going back and forth a few times and almost leaving the dealership with no car, he suggested for me to get a 2020 kicks that was used but practically new and pretty taken car of. We met in the middle and figured something out for me to leave with the car that same day! The entire time I was there, I was made sure I was being taken care of even after I left the dealership. I couldn’t have asked for a better sales rep than him!

Mi
Review №81

I was surprised and disappointed with my experience. The first person who helped me was not wearing a mask, and several other employees were taking there masks on and off. Seemed very casual and I did not feel safe.

Be
Review №82

It was very pleasant. They were very kind to me and I had lots of fun too. The test drive WILL BE memorable BUT I enjoyed it. All the sales people were on their toes and worked in unison. I would definitely tell others about Nissan of Torrance. Thank you for such a good job in putting my wants and needs in perspective.. A special thank you for Julie, the sales woman who helped me, took me on a test drive and made sure my car was washed, etc. I dont want to forget all the other salesmen, Andy, and finance person who helped with the filling out of papers. EVERYONE MADE ME FEEL SPECIAL FOR A DAY. THANKS TO ALL OF YOU..

Ve
Review №83

It took double the time initially estimated (which made me late to an appointment) and no work was actually done to my car besides the mandatory inspection that cost me $80. I got the car back unwashed (I had asked for it to be washed) and had to go find it myself in the lot in order to get it returned to me. I was frustrated to the point of tears. They wanted to charge me $1200 to replace a part that just needed to be cleaned. There’s so much more I could go on about, but that was the worst experience I’ve ever had at a dealership.

Ma
Review №84

Claudio gives excellent customer service. He is very attentive and a professional person. Always a good experience with Claudio.It would be nice for someone to stay on top of disinfecting the door handles to main entrance, table in waiting area, during this covid-19 times. I have been there a few times during this Covid times and I have never seen anyone disinfectant area considering that many people are in and out .Thank you!!

Ja
Review №85

It was great, came in they help me out right away made me feel very welcome very friendly human beings

jo
Review №86

Had an amazing time here. Albert and Jose made it extremely easy to get my first car. Customer service was great and everyone was friendly. I would definitely recommend this dealership to anyone looking for a new or pre-owned car!

LO
Review №87

Great service shanaarah was great so friendly and kind explained everything about service

th
Review №88

My experience at Nissan of Torrance was the best! The service that they gave me ad my Son was the best! I feel that they actually cared about us and did everything in their power to give us the best deal. We just came back to by our 2nd car and couldn’t be happier! I will continue giving this dealer my business. They take care of me and I take care of them! Thank you thank you for such a great experience. Come see them!

Em
Review №89

Mia Young provided great customer service.

Cr
Review №90

I had a great experience! My mom loves her new car! Jose u understood our needs and met them all. I would recommend Nissan of Torrance. Happy Customers

Da
Review №91

Great service every time Ive been here! Staff is great!

Na
Review №92

Mandez was amazing. All of the staff was very nice and helpful. Would definitely recommend!!

Vi
Review №93

Mike Halavi went above & beyond went I came in to lease my car. It was my first time & he made the experience so easy. He made sure all my questions were answered, made sure to explain everything I needed to know, made sure I got everything I wanted. He truly made me feel like he cared about me getting the best deal. Thank you Mike 🙏🏼☺️

Th
Review №94

Best experience leasing ever! Staff was very eager to help and answer questions. Very cheerful and polite. Jose, Ali and Andy made the process painless and fun....ha, never thought Id say that about leasing a car. Highly recommend Nissan of Torrance ❤👍🙂

Al
Review №95

Mendez really went above and beyond to help my wife and I with leasing our Sentra. He was very friendly and helped us with a price that was comfortable for everyone. I had a great experience and will be returning!

Ar
Review №96

Thank you Claudio Gutierrez for you great service! To the moment I arrived, up to the moment I checked out you have provided me a FANTASTIC service. You made everything possible to get my transmission fixed, keeping me updated with my car through out the process of the repair. Not only I left with my car transmission replaced but walked out with an oil change, new tires and on TOP of that my car was washed. I was really happy and satisfied with your great service. Overall, the staff of Nissan of Torrance was very friendly and welcoming. I would definitely recommend Nissan of Torrance to a Friend, and I would definitely come back in a near future. Once again, Thank you!

mo
Review №97

Mike is the way to go .. Phenomenally experience he makes it happen .. the car that you want just a great experience.. AND DOES HIS JOB TO MAKE YOU HAPPY AND DRIVE OFF ON A GREAT DEAL .. look for MIKE TO HELP YOU PURCHASE YOUR DREAM CAR !!

Ma
Review №98

Today I picked up my car from Nissan of Torrance after my car being there for eight days. The only thing done to my car was a diagnostic. Supposedly, the vehicle was ready on Monday. I contacted Nissan of Torrance and the service department several times on monday with failure to get any information from anyone. I finally out of pure frustration and anger of zero communication, drove down to the dealership myself. The gentlemen who worked on my car lied to the person writing up my vehicle, stating he contacted me several times and the car was ready on MONDAY. Also told me that the issue with the car wasn’t under warranty, which I understand, but didn’t let me know that until I had to storm in myself. On top of zero communication and being super unprofessional, I got my car back with half a tank of gas. I made sure when it went in it was full. As well as the service department leaving protective gear and gross covers in my car. I was also told that my car was going to be washed before it was picked up and it was not. I am very displeased with this dealership and their staff and DO NOT recommend you give this location your trust. I’m normally not one to come on and leave a review but I am very disappointed in this experience. NEVER AGAIN

Ja
Review №99

David was the best service advisor. He was super personable and truly made me feel like I was a valued customer.

Gi
Review №100

My wife and I went to Nissan of Torrance to buy her a new car and we got a great deal! Jose Enriquez was our sales associate and he went the extra mile to help us decide on the right car. The Finance Department did a great job of going over the paperwork and everyone was nice and professional. Kudos to Nissan of Torrance -- Great Job!

Information
80 Photos
100 Comments
4.2 Rating
  • Address:20550 Hawthorne Blvd, Torrance, CA 90503, United States
  • Site:https://nissanoftorrance.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb%20listing
  • Phone:+1 310-536-4000
Categories
  • Nissan dealer
  • Auto repair shop
  • Car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:10AM–7PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
From the business
  • Identifies as veteran-led:Yes
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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