Phillip and his manager Karim made a deal for me that I cannot refuse. Very nice guys. Phillip knew everything I asked about the Camry. I felt very comfortable and confident with my new Camry. When you guys need a car look for Phillip. Very nice dude.

The sales representative Ray is very patient and kind. Mr. Alex Cho also did a very good job on explaining the financial part. We love DCH TOYOTA. This is my second time with DCH Toyota. I will continue to recommend them to my friends and

Love Toyota of DCH. Got my brand new Camry here and I get my car maintenance when I’m supposed to and it’s always a quick and easy process by setting up appointments and going in I never feel like it’s a hassle. Jose Hernandez is the best and if you can schedule him to service your car I promise you will not be disappointed! Thank you Toyota for the quality and the care that you provide.

Im very pleased to of been able to business w/DCH of Torrance. The buying experience was great and with the help of Lawrence we were able to get a deal done. I made about 5 stops at other dealers and to say the least they didnt go well. I reccomend stopping here for your vehicle. Talk to Lawrence or any of there staff very friendly and polite. Thanks DCH Torrance 👍

Ive been a Toyota customer since my first car & DCH Toyota is one of the best Toyota dealers to visit. James Taylor was easily one of the best to work with. My last two car purchases I wish I had James as my sales rep. He understands his customers, is very patient, great knowledge of the product & will make sure you’re more than comfortable with your purchase. This is probably the most satisfied I have ever been in purchasing my vehicle. I would highly recommend purchasing your next car from DCH Toyota if Torrance and ask for James Taylor to assist with your purchase.

My friend bought a car here, so she recommended me to Ray Leiva. This dude is really cool! He is more like a friend than a salesman. He doesnt push, he just ask questions so he can get you the car that is right for you. I found the car for me, then Ray gave me a deal I could not refuse. Stay away from high pressure sales people! Work with (Kick Back Ray!)

DCH Toyota is a wonderful dealership with very nice and helpful people. My salesman Hany was very nice and polite and made me feel like I was already apart of the Toyota family. He did an amazing job on getting me a great price. They had a great selection of vehicles; I was extremely happy with my purchase. The finance manager Alex was extremely kind and explained the documents very well and made my experience an amazing one.The facility was clean and practicing social distancing and masks are being worn by the staff and guests.

Purchased my first (used) car and George was a BIG help. He made sure to give me important facts about the cars I was interested in buying and was also very caring towards my financial situation! Best salesman!

When I first went to this dealer I met Mr Hernandez and he tried his very best to assist me on my issues in my vehicle and He succeeded to solve my issue and for that, He gain my respect and my loyalty to this dealer. This type of professionalism and know how can always attract and impress any customer. He is very respectful and pays attention to every need of all my vehicles. I did recommend him to my friends and family and also spread the word how good he is. That is how much I appreciate his service. Please continue the good work and I assure you that I will be loyal to this dealer. And thank you for the good service rendered.

Being able to schedule my appointment on-line was simple and very convenient. Mr. Jose Hernandez was quite thorough in getting me checked in and getting started on the servicing of my Toyota. He was prompt, friendly, and professional. He made me feel as if my car was in good hands and good care. He stayed in communication during time vehicle was there to keep me updated on status. My overall experience was excellent and I give DCH Toyota of Torrance the highest rating possible. Thank you for the excellent service.

I love my encounter with DCH Toyota of Torrance.There was this marketer named Kelvin (a Hispanic young guy) that was so wonderful and attended to my needs. His manager allowed him drove my car home for me due to my inability to drive for too long that morning, as regards to 11:00pm to 7:00am job I did.I love my car. People here are eager to help you make a good choice of a car you would love, if you don’t have any in mind. Besides, there are too many cars available waiting for purchase.Try this company for you will sure testify like me. The employees here are awesome!

My sales rep was James Taylor. What an amazing experience! The communication and professionalism was top tier. He made the impossible happen! I love my new truck. I am grateful for James and the staff! Thank you.

We had a good experience at DCH Toyota dealer with the help of Jennifer. She did everything possible to get us a good deal and she did it a great attitude throughout this whole process. Very pleasant experience compared to other dealers I had visited.

I went to DCH Toyota of Torrance just to see and test drive a Highlander hybrid. From the moment I called to check their stock to the moment I walked in, everyone was so welcoming. They had the car I wanted to see in the show room and Be aide I liked it, they offered me to test drive one. I was really impressed with the design of the car and all the accessories the XLE model had. Exactly the things I was looking for in an SUV. Mo came out to answer my questions and offered his assistance in discussing a potential payment on the vehicle. He was honest, informative, and dedicated. Once I decided to buy the car, Aaron was the one to setup the vehicle for me before I drive it off the lot. He made it so pleasing. With many years of living in the area, I have never received such exceptional service from a local car dealer. Thank you Mo!!

Called because I thought I saw a great deal online. I wanted to pay cash and when i guess the sales manager called me to give me an out the door price, the amount jumped $8900. AVOID THIS DEALERSHIP!! THEY ARE NOT TRANSPARENT!!!!

I got a sweet deal here at DCH Toyota ! It’s my fourth car I bought here ! Ask for Aaron C . He’s my guy here at the dealer. Hell get you a great deal . Thank you

Philip and Karim is excellent In their service and sales, i highly recommend going with them for anything you need.

I came in looking for a new car and to explore my options. I never had a Toyota before so I wasn’t really sure what to expect. Ying was really helpful and friendly. She explained everything thoroughly and always with a smile. I would definitely recommend coming to this location to find a new car! Great experience!

On May 15, 2021; I visited DCH Toyota of Torrance with the mindset to purchase a used Sienna. My reason for purchasing a Sienna was because my 16-year-old son who has cerebral palsy, epilepsy, moderate/severe delays and Autism (non-verbal) has been exhibiting behaviors that are putting me at risk for getting into a car accident.I wanted a Sienna because I felt it would protect me; as I could put my son in the third row easily even with him being physically limited. Edgar Arias became my source of information and I am so thankful. He was the best salesman I have ever had. I made it very clear to Edgar what I wanted and informed him that I must have lots of leg room.After looking at the used Sienna’s, I told Edgar that I would try to lease a 2021 Sienna XLE. Edgar worked with me and I was able to receive approval for one. But, here is what I want you to know about Edgar. My son was with me and I could tell that he was headed into a meltdown (which can be very ugly), so I told Edgar I needed to go across the street to El Pollo Loco to get my son some food. Edgar volunteered and purchased a meal for myself and my son. I wanted to cry because I was relieved that an unpleasant situation had been averted. Edgar also said we could eat our meal inside and I was even more relieved because my son does not transition well to different environments. Thank you Edgar! (Part 1)

Seth Arakaki at DCH Toyota of Torrance was awesome with my son and I. We were there to check things out and left with a great truck. Thank you

Great experience with Teresa! Very welcoming and friendly. Had been looking for a car for over a week and THANKS to her I was finally able to purchase one. She assisted us very well, explained everything we needed to know and be aware of throughout the process. Would definitely recommend anyone that is thinking of purchasing a car to go in and ask for her!

Happy to give the rating. Jose Hernandez is an all star service advisor and has been taking care of me and my family’s cars for years. We so appreciate him! Please give him a nice raise - if is well deserved.

Got my Highlander from Phillip. He knows all about the vehicle and every question was answered. Very happy with the service. He and his manage Karim made it really smooth and Me and my family are very satisfied with the car. Look for Phillip when you go to DCh Toyota Torrance.

An exceptional service staff and cashiers. Always courteous and business knowledge. I recommend th9s place for any Toyota owner!

Prior to Toyota, I had leased a car with a different company and once my lease was over they made it a nightmare to purchase my car. I went to Toyota and Mo helped me out. I never felt harassed nor pushed to buy a car. He gave me quotes and explained everything in detail. Asked me what I wanted my payment and down payment to look like so that he can work around that. He knew my budget and worked well around it. Even helped me with my previous lease. He made my first time car purchase a very easy and pleasant one. All staff seemed friendly and helpful. If you’re looking for a Toyota car, Mo is your guy!

This was my boyfriend and Is first time coming to the dealer. We were looking for a car for my boyfriend, and we were immediately approached by Aaron. He was super friendly, outgoing and explained the features of the car in a way that was funny and informative. After test driving the vehicle, Aaron sat with us to discuss the finances, and thats when we were introduced to Moe. Moe was extremely informative and helpful when explaining the finances. Moe really showed that he cared about us not only as customers, but as actual people. Both Moe and Aaron working as a duo was the best, and Id highly recommend anyone looking for a vehicle to come to this dealership. Id give more stars if google allowed me to. Walked in only wanting information and estimates, and drove off with a new 2022 Corolla Hatchback! Thank you Moe and Aaron!!!

Honestly- Im extremely disappointed in Toyota of Torrance. If you are a first time car buyer- DO NOT come here. Dont waste your time talking to the sales people here. Glen was the associate I interacted with. He didnt make it clear about others interest in the car. I dont live close so as Im leaving for my appointment to buy said car- he has another associate call and tell me its sold. After we spent the five days prior to my appointment setting up all the financial details for me to purchase this car. Just disappointing start to finish. I ended up going to Culver City Toyota and it was an exponentially better experience. Waste your time at your own expense.

Leo assisted me with the purchase of my new Toyota Corolla Hybrid. Compared to the other dealers I went to while trying to purchase. DCH Toyota and Leo gave excellent customer service. Did not feel like I was talking to a salesman trying to make the most commission. Just honesty and helpful. Then other dealers were trying to rip me off and force optional additions to my purchase. And were not honest at all. I’m glad I walked away from them and came here to purchase my vehicle. Got the best deal and best customer service.

The service advisor, Nikki Phillips, was excellent, both in setting up the service & keeping me updated. I’m always very satisfied with DCH’s upkeep of my 2016 Rav 4, & this time was no exception.I will say, however that the transportation from & back to the dealership was not good. It is now done by Lyft drivers & because they rely solely on their gps’s for directions, & may not be familiar with the area, mistakes were made, causing delays. I was only going about 5 minutes away, to my volunteer shift at Torrance Memorial Hospital, and both ways the gps had very poor routes and even with my intervention could not get them to the entrance of the hospital.

Went in to check out a used Chevy Traverse. This is not a review of Toyota quality but instead about customer service at this dealership.The vehicle was listed on cars.com for about 33k but when we arrived was being sold at 37k before any fees or taxes. When I asked about the price the salesman shruggged me off and told me we can play with the 37k price.The vehicle at first had a dead battery and didn’t start. The car was jump started, and when it started the engine made a loud clunk noise. Then the liftgate assist didnt work, and then the vehicle wouldn’t go into 4dr. When I pointed out these problems the salesman denied there was a noise, and became frustrated that I pointed out the things that didnt work. He sarcastically told me to do a full inspection since I care so much about little details. His reasoning was that each car undergoes a 150 point inspection so it’s fine. I don’t mind the car being in bad condition. It’s used and it’s a chevy so it’s not his fault, but it’s unacceptable for a salesman to be rude when I’m being polite and asking reasonable questions. During the experience I felt that I was inconveniencing him.They offered to check out why the car wouldn’t go into 4dr so I waited to see. The manager than came out and told me that they checked out the car and it’s fine. He told me that the car goes into 4dr when it senses a shift in terrain. Since I had just watched a YouTube video in the lobby I knew this was a lie. I politely explained to him that it’s not true and that the selector switch is supposed to work.He argued with me that that’s not how Toyota’s work. I pointed out that the car is a chevy and he seemed surprised. He didn’t even know what car I was there to buy. Turns out he lied when they said they checked out the car. Nothing had been done. It didn’t work and we left.

My experience with Lulu she is an excellent charismatic salesperson. My experience with DCH Toyota of Torrance was wonderful. They handled every aspect of my purchase with professionalism, efficiency and respect. The environment was very relaxing too.THANK YOU LULU

I took my Camry for service I saw Jose Hernandez. He went above and beyond to help me. I will continue to got back. I highly recommend Jose Hernandez for a Service Advisor

I have been servicing my car at dch Toyota of Torrance for years and it is always a pleasant time. Richard Perez always takes care of all my vehicles. I’m always kept updated to the completion of my vehicle so that I can go do something else while my car is being worked on and not have to stay at the shop. Highly recommend this dealership as a whole. Even made my buying experience quick and easy.

Thoroughly enjoy working with Brian.Extremely professional and trustworthy.Would highly recommend

George Solomon helped my mom and I get a car, and he made the buying process far less stressful. He was making jokes and keeping us smiling, great service overall!

I purchased a new Toyota Corolla to enjoy the Toyota Navigation and other apps. The new system comprises a number of tools, functions, and programs that give you quick access to a variety of available capabilities while driving. Unfortunately, sometimes the navigation app seems to face difficulties functioning. I reinstalled the Scout GPS, Toyota app and tried other remedies with no success. To make a long story short, I took my car to the Culver City Dealership. I made FIVE (not exaggerating) different appointments with three different people just to find out that they can’t help me. So, I left the dealership with an error message on the radio screen, disappointment, and frustration. But I was not ready to give up. I called Headquarters Customer Support line and have been patched to Quadesia. She offered me to try to update the system one more time and was very nice, understanding, and supportive. After 20 minutes going through the new installation process, the apps started working again! I couldn’t thank her enough! I really appreciated her knowledge and excellent customer service. I hope her management promotes her to the Training Manager Position that she could train the staff at Culver City Toyota to save other customers’ time and avoid being treated so poorly. Thank you Quadesia!

(Picture: you really cant see him hiding besides her) Anyway, by far the worst Toyota customer service I experienced. I went to look for a car as I was pre approved by my current finance company for a car loan. I had spoke with a representative on the phone so I asked for her when I got there. The 2 front desk ppl (Hispanic male and African American female) apparently didnt like that I asked for this person so the Hispanic male told me she (the sales rep I asked for) doesnt show cars so he would have to help. So we go outside and it is crickets. Normally cars salesman will jump down tour throat to sell you a car but he DID NOT. He was the driest salesman ever. He acted like he had no interest in me being there. I told him nevermind I didnt want a car anymore and he LEFT me on the lot alone as I browsed by myself at the cars. After showing myself around I decided to leave. As I was leaving another car salesman approached me and asked how he could help. I told him it was OK and how the other rep treated me. He instantly apologized and said that he would help get whatever car I wanted (like a good car salesman should) he also let me know that the guy that helped me has a bad rep there. Long story long🙃 before I left went back to the rude car salesman and asked him for his card. He stumbled and dug in a jore (because he was at the front desk) and handed me a card that said Cristian Ramirez. Dont think it was his card tho. I called the desk as I was pulling out and asked to speak with Cristian and the African American girl said he was busy (Although I just left and he was doing nothing🙄) I think he knew I was going to complain.

My service was professional and reasonable and my advisor Jose did an excellent job. I love it when its only a minor job. And I love the high standards of the service department.

Mo was a great sales rep that really took care of me for my next vehicle purchase! Definitely a man of his word being able to get me into the perfect car of my choice! Mo definitely made my purchasing experience better than before! I can’t say it enough but thank you for everything and I look forward to seeing you again!

Leonardo Solis was wonderful. We emailed each other back and forth trying to find the perfect new car for me. The day I bought my car Leo stayed past the time he should have gotten off to make sure my purchase went smoothly. He was able to get my payments close to what I wanted. The whole DCH Torrance Toyota team is wonderful. They truly make buying a new car a wonderful experience.

The best experience working with Ray Leiva! I went in knowing I wanted a Camry! I was able to qualify for a special deal they were offering because of my great credit! It was smooth and easy! They even had the color I wanted! It was the best car buying experience! I would recommend Ray to anyone!

I like Toyota service department in Torrance, staffs are very friendly and helpful. Quiet environment and hospitality room during waiting time. Although I’ve visited three more Toyota representatives, but Torrance one is very convenient and respectful.

I have serviced here for years and purchased two cars recently. I live in South Orange County and drive to DCH Toyota of Torrance for the experience.Friendly, helpful and honest. Well worth the drive.

I bought a car here yesterday. Ying Wang is a very responsible salesperson, very enthusiastic and professional, and it feels like at home. This place is much better than other car dealers, I will introduce friends to here!

Very Friendly and helpful with an easy transaction as well

Called to hear 42,000 on a sticker I get here on my lunch my valuable lunch time, to find out there’s a $10,000 dealer markup that I wasn’t told about. Don’t waste your time

I didnt want to buy a car, because I hate making payments! I drive 40 miles per day to get back and forth to work. My 2008 Nissan Frontier with 215,000 miles is on its last leg! I went to Toyota of Torrance for advice. Ray the Internet Manager asked a few questions to analyze my situation. He askes me: how many miles do I drive per day? How much do I pay in gas per week? And so on. It turns out that making payments on a 2018 Toyota Prius wouldnt be as hard as I thought it would be! They gave me top dollar for my old truck, and kept my payments low. Now Im getting 50 mpg. The money I save on gas off set the monthly car payment. Plus Im reestablishing my credit! I suggest you give Ray a shot.

Very helpful and nice to work with. Thanks!

First off this place is great. The staff is super friendly. The saleswomen Lupe was amazing, I kind of had an idea of what I was looking for and she really did help me find a car that is super comfortable. Great personality, and she was honest ( which is very rare nowadays ) . Tried other dealerships, and they just seem a bit too greedy and rude, especially during these times.Leased a 2021 Corolla Hatchback and it is a very smooth car that I know is going to be reliable for sure...Lyndon in finance dept made the paperwork process very seamless.Even Koufik the general sales manager was knowledgeable and knew his stuff.Great staff. Very happy with my decision.Definitely would recommend if youre looking to find great reliable cars.

Purposefully advertise false prices online to get you in there. Theyll tell you its on the fine print of the website and that the prices are based on the no add on versions or something. I expected a certain level of up selling but I called ahead twice to confirm the price of a vehicle I was interested in as I live an hour away. Once they had me there, after a test drive, I was told the vehicle was actually 7 THOUSAND dollars more which is nearly a 50% increase, and that the true price is apparently hidden somewhere on the website despite multiple verbal confirmations to the contrary. They then offered to only increase it from the advertised price by 5K which was still well over 25% of the initial confirmed price. Super shady grifters. Shop at your own risk. Avoid at all costs.

BUYER BEWARE!!!!! You would think broken Door Locks and Window Master Switch Bezel would be included in the 160 points used Certified Car Inspection and fixed prior to sale!!!We discovered and notified the dealer of the many needed repairs on the drive home to San Diego in our 2 hour old new/used car. Their first response was its a used car and you have to expect repairs. If they arent going to stand behind the repairs, what are my options concerning canceling the deal. They informed me, there ISNT a Rescissionary Period or Consumer Protection Clause in your contract.DCH took the position, we need to drive to LA (5 hours round trip), if we want these items fixed. Why do we have to drive to LA when the San Diego dealership (10 minutes away) and is willing to complete the repairs at cost.Finally, DCH allowed the Locks to be fixed in SD but theyre demanding we bring the car back to them for repair of the Master Switch.These repairs should have been completed prior to sale!!! Dont make it anymore frustrating and inconvenient, let this last repair be fixed in San Diego dealership!DCH really means BUYER BEWARE!!!!!Patty G

I thought the service provider Nicolette Phill did an excellent job. Car was completed on-time and recommended additional services that should be performed.

Great customer skills and services HANNY. THANKS again for helping us with the new CAMARY 2021 KEEP up the great work.Helios and Marina Lopez

Bought a part at the parts department. Very knowledgeable. Ended up buying a car from DCH Toyota of Torrance. Never thought I would have driven off the lot in a nice car. These guys are amazing. I thank you from the bottom of my ❤💙💜

DCH Torrance, the staff was wonderful and Leo was the best. I was in and out in less than 3 hours. Financial officer was great also. I recommend DCH Torrance to everyone.

I drove to the dealership all hesitant on what I was going to find. I could picture all those movies I had seen with car salesman‘s and the way they treat women. But I needed a new car and they had the one that I wanted so I drove the one hour to get there.Mo greeted me and took me to the car I had seen on their website, he encouraged me to test drive it and had more confidence in my driving abilities then I did. He was right I was able to drive a 4 wheel car. He answered all my questions and I was treated very professionally and respectful.My image of a car salesman has changed for ever. Thank you Mo.

Nothing but greatness at this place! They are wanting to help you in any way possible to fulfill your needs. Bending over backwards to make sure that you are one happy client! That is the service you deserve when you are going somewhere to pay hard earned money for something that Is a necessity in life. Trying to get the most bang for your buck!!!This is a good place to buy a Toyota the staff is nice. The service prices are not only reasonable but you have a sense of ease knowing that Toyota’s are the cars they know best. If you want to buy a Toyota this is a great place to go.ASK FOR LULU!!! She makes the experience even better!

I and my girlfriend went in looking for a Camry. Drove 2 hours from Bakersfield. We left with a 2021 Camry at a great deal. Glynn was our salesperson and he was very personal, communicative, friendly, and respectful. He broke everything down and made the process very simple for us. Also want to thank the manger for working with us. This dealership really made the process smooth and understood the value of our time and our budget. I would highly recommend Glynn very old school guy and great to work with it. Thank you !

First of all I would really praise this dealership!Jennifer Montejano was the best! She made the entire experience very special.She greeted us, she was super friendly, but most importantly she knew her stuff.I had come from another dealership that was not trying to work with us and Jennifer and her team were the complete opposite.Aside from they had the exact car and color that I wanted I was pretty much sold on that.But when I started to ask questions on how to work with my budget and everything else. They did just that.I would definitely recommend this dealership but most importantly this sales rep to any of my family and friends. Thank you again for everything!

Straight forward no playing game approach to the customer. Best leasing experience @ DCH Toyota of Torrance. Ask for Hanny HEGAZY if you need a TOYOTA.

I bought a used car at DCH and being new to the Toyota family i had some question. I went to my salesman he said go to the service department and they can help you out. I thought since i bought the car from him that he will be able to answer some of the question but he made me feel like the deal is done that it is not his problem. i i proceeded to see Jose Hernandez in the service department. Right away he took the time of answer all my questions. Thank you Jose for your help and the sales department should take note on how to make me feel like part of the family and not just a sale.

Aaron Evans is amazing and he has made me a forever customer.

I saw a specific Toyota Highlander on the DCH website for a pretty good price. I called and spoke to a salesman and told him what I could offer and if he could make it happen to let me know. If not just tell me you can’t. No hard feelings. However, that salesman never called back. So I decided to call Mo Abed. I told Mo I was interested in the specific highlander. I let him know I had my own finance company and I didn’t want to finance through the dealership. Also, let him know I would like to know the price for the vehicle out the door including tax, license and registration. I live in San Diego and informed him I would drive there and pick up the car the same day if he could make the deal I wanted happen. I told him I didn’t want any surprises. Mo emailed me the out the door price that included everything I wanted and for the price I wanted. I was hesitant to still drive up to Los Angeles from California because I didn’t want to get there and the price all of a sudden change. Mo kept his word and there was no surprises. I appreciate Mo being 100% with me and earning my trust. I plan to buy another Toyota in 2-3 years and I’ll definitely be purchasing it from him.

George Soliman was the Sales Consultant that assisted me. I was looking for a Highlander and he helped me test drive a couple of them. He helped answer questions that I had about the different model versions and was very patient with me and my husband because we were there for a long time. He took care of any issues that I saw on the vehicle and even followed up with me after I took it home. He worked hard on trying to provide good customer service. I would recommend this place.

Great experience in general, Sirag was very friendly and helpful, he detailed and guided me through my first car buying experience.

When you bring youre car here for service you can be sure they will not rip you off like most dealers. Daniel was very honest with his recommended service.

Made same day appointment and they had me in and out in a short amount of time. Was the quickest time ever for me when taking my car in for service.

Here I go again, my daughter and I went in for a service on my Prius and came out with a new car! I met Mo Abed on the car lot and expressed my excitement over the Rav-4 XSE Hybrid. My friend got one and I wanted to see if I could get a deal like her. In contrast I was also considering a new Prius. Mo listened to me, showed me my options and took me test driving. I wasn’t sure that I wanted to endure a higher payment than I currently had but with the SUV upgrade and the options Mo was able to provide its gonna be worth it! Mo doesn’t play games and was trustworthy, I needed that because my husband wasn’t with me! When I tried to settle for less he stayed attentive to my needs and to what would overall make my entire family happy! Mo is intelligent and figured out financially what made the most sense with my trade in, my financing and my rebate. Quick and painless!

We purchased a new Sienna with Leo Solis last week and a had a great experience. We received a fair quote before coming in and Leo honored the quote. He went above and beyond to show us the car’s features. My parents who aren’t very tech savvy had a lot of questions and Leo patiently and professionally made sure they were comfortable using the navigation and linking their phones so they could get home safely.

Aaron and Mo were great to work with and Lyndon made the process so smooth. could not have had a better experience!

This dealership has a good selection/variety of used cars. They do a bait and switch with the cars that they seek online. Once you get there, they add $4000+ worth of add-ons that you have to buy, which ups the piece of the car. With some of those add ons, you have to trust that they actually put it on the car... 👀 but thats none of my business. Nevertheless, be prepared to add on extra money to the price that is quoted/offered online.I couldve saved my time and gas instead of driving over there to play dealership games. Lol. I ended up purchasing a vehicle through my AAA at another dealership for a great (and set) price that was honored, and with the financing with much better terms.

Had an amazing experience here last Saturday. Aaron Evans helped me out and I recommend him to anyone who is thinking about purchasing a Toyota! Will definitely be coming back when I buy my first car in the summer!

Amazing customer service, I really appreciate Ray and Lyndon for hooking me up on a sweet deal on a car. Definitely recommend

I was super nervous cause this was the first time I was purchasing a car for my self instead of getting cars passed down to me. Gus was my sales person and he was super nice and did not give me a hard sale which I was very appreciative of. Dealing with someone who is trying to give you a hard sale is something that I hate about dealerships and makes me nervous to go in one. However I was happily surprised that Gus was the opposite of that as well as the other person we worked with, Gianni. They both were pleasant and made my experience great. It was a very positive experience and I would go back in the future.

The service at this location was excellent. Shout out to Oswar who was a great sales associate, helping me out without being too pushy. The regular things apply when it comes to dealerships, and we all know those complaints (destination fees?), so I wont go into detail with that. What I will say is that the team helped me out as much as they could and worked hard to get me into the car I loved. The staff was friendly and the service department was professional as well. Id definitely recommend anyone I know looking for a new vehicle to check them out.

Amado was a very friendly and helpful associate, thanks for the car!

Jose Leon was an amazing sales person. Thank you DCH Toyota!! Lets go places!

BEWARE: The price you see is NOT the price you will pay - they add on several features and wont tell you until youre signing.We had an interesting experience with the dealership. We waited about a week for the car we wanted to be done with servicing - we called every other day and talked to a new person every time and no one ever returned our calls. Finally, the car was out of the service department and they couldnt even tell us what was being serviced. It was super vague on the carfax and we still have no idea what they did to the car for a week. Then we sat down and did the paperwork and out of nowhere the car DOUBLED in price due to fancy add ons that we didnt ask for and that no one mentioned until it was time to sign paperwork. We were very upset, they dropped the price and we finally settled on a price similar to what was actually listed online.The only redeeming part of the experience was Leo - our sales guy. He was incredibly helpful and personable. He worked with us to get the price we wanted and was very patient with my hundreds of questions. Personally, ask for Leo to help you out if you can. We even named our new car after him - thanks Leo!

This was my first time buying a car and not only was the dealership extremely friendly and helpful, but my specific salesman, Sirag Latawash, was also very warm, welcoming, and informative, too. For someone who was very nervous to bite the bullet on a brand new vehicle, I couldnt have asked for a better dealership or better individuals to help me with the process-- not to mention that I am absolutely OBSESSED with my 2021 Lunar Rock Toyota RAV4! Thank you Sirag and the DCH Toyota!

Great service and customer service for my 4Runner. Im ready for some offroading now!

!!!!! Avoid!!!!!!!!Run!!!!!!!!If you saw a good deal online is only because they tag a ludacris accessories fees for a theft system that the dealership has already installed in the vehicle which is According to them $4000.00 Lol.Avoid and run from outrageous hidden fees unless you are desperate and need a vehicle badly.

Awesome car dealership. Mr. James Taylor was really helpful and he makes sure that we got what we needed. Thank you again Mr. James Taylor and DCH toyota of Torrance. Highly recommended.

Entire experience was excellent, I found car online Friday PM, arrived early Saturday, receptionist & George greeted me. I am new to Toyota so I had questions, George was patient & kind with me, he introduced me to Jose his manager on my way to test drive the Rav4- Limited. I knew this was the car for me so back to the dealership to do paperwork, finance department where I met Joseph, he took time with me detailed every page that had to be signed. I will definitely refer & return to DCH Toyota of Torrance.

I went in for my regular service at DCH Toyota of Torrance. The Service drive is open and ready to serve you for all of your servicing needs. Walked to get my car appraised. I spent 2 seconds with George. He handed me to Kareem them Lupe which both went above and beyond. What a pleasure it was to get my questions answered, patient, quick test drive and she went over the car specs. She went above and beyond and picked me up from my home.My wife is happy with our new 2021 Toyota Highlander HybridI recommend Lupe and Kareem here at DCH Toyota of Torrance. Thank you all for your help!

Dont take your car for service in this dealership! I took my car to this place for annual oil change! They drained my whole tank! They said its your sensor problem! My car had no issue at all! It was just a oil change! I think since gasoline is expensive, they found the way to get free gas!

I feel like I got ripped off. On top of that the warranty I was given on a certified ore owned vehicle was only good for not even a year! Very Disappointed. I got an xse and it’s missing so many features that most XSE’s have and can’t even do certain things that’s even SE’s of my year come with unless I pay $80 annually Toyota app subscription. To add to that even further, the car I was sold came with heat seaters and the heat seaters don’t even work properly!

I had the pleasure of working with Joseph and had an extremely smooth and fast transaction. He was extremely informative, professional, and not to mention friendly. Lyndon was also extremely knowledgeable and made the process easy to understand from start to finish. If you want a flawless car buying experience I would ask for these two gentleman! Great job guys!

You need more enthuastic staff that are willing to work with the buyers. It was really disappointing that instead of giving a counter offer on the deal all I heard was sorry we can do that. This is not my 1st time buying a vehicle, nor will it be the last. The only good thing was that they had a great receptionist.

Bought my 2015 4Runner last week from Moe after test driving it the day before with Prince. They were both very pleasant helpful. Ive had a couple of tech questions in days that followed(having upgraded from a 1999 4 Runner) which Diana helped me out with when I went back to the dealership. (sorry if wasnt Diana Im horrible with names). Anyway the whole experience was nice and easy.

Drove over 2.5 hours to come get a great deal from Hanny and karim. Very happy with the overall service; very stress free and pleasurable experience. Will definitely recommend and return in the future for my next purchase. Thank you for taking care of me and my family. Beyond happy.

Purchased a vehicle this past weekend. This was the easiest car buying experience. Leo took care of us. He was very professional. Made us feel right at home. He went above and beyond. Ask for Leo

My apologies, this review is almost 2 years old so I’m sure some changes have taken place. However I felt my experience needed to be shared to let former and current salesman know what transpired. For the sake of his embarrassment, i will not share the salesman’s name. I came to this dealership with my wife in September 2019. At the time looking for the impossible (Pre-Owned Tacoma 4x4 SR5) in white, cement or blue. I admit I was specific, but my salesman clearly did not have time for showing me their inventory. They had options in new Tacoma’s that fit my price range, but he seemed annoyed by my initial specific request. I don’t know if this gentleman was having a bad day, but he definitely lost a sale for himself and DHC. I made a point to say something to the sales manager as this particular fellow was doing nothing but holding them back as a team. I do not know if he continued to work there, or if they even said anything to him. But! The following week I ended up upgrading to a 2019 TRD Off Road 4x4. It was not in stock, but Cabe of Long Beach was kind enough to bring it in for me. Because of the exceptional customer service from Felisha Davis, I did not mind waiting an extra day (or spending the extra money on a new more expensive truck! Haha!)

Went with my brother here to help him out with a vehicle, we dont want any accessories, just tax, license, title, and gap. The salesman and manager were forcing it on us putting the pressure to buy them or no deal. Went from added $5K on all the accessories when in reality, you can get the exact same things for less on your own out of pocket for a reasonable price. The salesman came back and the price for accessories was $1,700 after telling him already we dont want it. Both manager and salesman were also insisting on buying them and running credit even though we told them we wont go that far if the accessories are there. We left to a different dealer where they didnt put the same pressure and waste of time. Dont purchase a vehicle if theyre forcing it on you. Not professional, all those accessories arent already added to the car they can remove them if they wanted to.

I went to this dealer to buy out my lease and apparently they are unable to help you unless you purchase an extended warranty. Since I didnt want the warranty they said they couldnt help me and turned me away, and this is the dealer I leased the car from. I called to speak with a different sales man and I spoke with Hudson Lee. This person was of no help and very unprofessional. To make a long story short he basically told me that since theyre not making any money off of me they cant help me and by the end he raise his voice at me and hung up on me. Horrible, horrible experience I will never go back there nor do I recommend this dealer.I called South Bay Toyota off the 405 and Western and they said they were happy to have me as part of their family. I was able to buy out my lease and wasnt pressured to buy any warranty. Thank you Leonard.

I went in originally just looking for a new car and was greeted by a friendly younger guy named Aaron Evans. He showed me a few cars I was interested in and I ended up taking one home with me for a sweet deal! Aaron is the man! Highly recommend

Seth was easy to work with and offered to test drive me on the new 4Runner. I told him I wanted to know more about the different trim levels because I’m planning to get one this month. He was able to answer my questions regarding if I should lease or buy.

Obviously purchasing a car is normally a long and tedious process. However, the team at DCH Toyota of Torrance made my buying experience smooth and in record time. Leo Solis provided amazing customer service, answered all my questions, and was the catalyst for a great buying experience.

Came in looking for a new Camry, and Aaron Evans helped me out with an excellent deal! Everything was so easy and pleasant! If you want a good deal you gotta go with Aaron!

They have a good prices ! Ask for Aaron and he will get you a great deal! He has a good heart ! I got the 2021 Corolla ! It’s a good price ! Thanks

Imagine driving up to a fast food restaurant and you order a burger for $4 (ONLY THE BURGER, NOTHING ELSE). You pull forward to the pay window and the employee says its $15 please. You wonder why? $4 plus tax does not add up to $15. The employee explains that the burger comes with the combo even though the burger by itself is only $4. After repeatedly asking for only the burger the employee tells you it cant be removed because its part of the package and that was my experience at DCH of Torrence.I was under the impression that shady sales tactics were reserved for small dealerships, DCH of Torrence unequivocally proved that wrong.I was interested in purchasing two cars. On CarGurus the listed price was was $23k and $48k (listed pics of the two cars). After seeing the cars, I was given a price breakdown for the first one and it listed the cost of the car $23k, $4k of accessories, and the regular fees like taxes. I made clear that I was not interested on any added accessories. After some back and forth the fee was lowered to $2100. I asked why couldnt the accessories just be removed? I was told by our sales rep Ali that the accessories are already installed on the car. This was frustrating because the dealership advertises real cost the car ONLY on their lot, otherwise the price listed on any online format like CarGurus or their home website is the cost of the car alone. Typical bait and switch. Additionally, I submitted an application for financing on their website on Aug 16th and received a call later that day regarding the application. I asked what I had been approved for and the rep said he would call me right back with the details. I received no call back. On Aug 17th I called them back around 10am and spoke to a lady. She said the person assigned to my file was in at 12pm and to expect a follow up. No call was received. I drove almost 2 hours and once there, I was informed by Ali that he was told my credit had not been ran because they werent sure if the car was available (pics posted of the inquiry with their name clear as day). That was an utter lie, I had a notification from MyFico about the credit check. Later, once we sat down to discuss numbers, I asked once again what I had been approved for. Ali told they could not find the application because I had ran my credit with Toyota directly (another lie). Then they wanted to run my credit again. Their reasoning was online is a different department and direct sales.In summary, I dont recommend coming to this dealership. You shouldnt be obligated to purchase overly priced accessories. I called Toyota and they too confirmed that this practice was not condoned by them. I also dont blame Ali, I can only assume that he does what management instructs him to do. I do however recommend he work on his people skills. Lastly, I dont care to receive an apology or a follow up from the dealership. Unless the entire dealership removes this shady sales tactics, an apology will do nothing and Ill be just another upset client.