Very clean facility, Erika was really great on finding me a storage last minute. The staff is awesome. Keep up the good work.
Very helpful and patient with my needs! Trey answers all my questions and concerns with a positive attitude.
Thanks for your Great appreciate Customer service 👍
Michael was very helpful and pleasant! The unit is indoors, clean and secure. There are no bugs!
Amazing customer service and the facility is exceptionally clean.
This place is Great. My husband & I have to share our experience Incase you’re looking for a place to store your items. Very clean place, immediately met with wonderful people to help you. Anna the manager is so helpful & friendly. She really goes the extra steps to make sure you get the write storage for your items. Ken is always full of smiles & greets you with a warm welcome. He also is so helpful & kind. We like how cool it is inside the facility. Of course don’t want to forget the many cameras & gate make it pretty secure. Highly recommend.
Ive been to Public Storage and Extra Space. Both places CANNOT COMPARE to the level of professionalism, cleanliness and customer care given by Life Storage. The staff, Ken and Stephanie, is awesome! The manager Traymore is Awsome! and actually cares about the customers. I strongly recommend Life Storage
Great customer service by Tray. Clean facility and good prices. Thank you
Such an awesome experience!!!! Thankful that Trey was so helpful and made my experience hassle-free and pleasant!!!
Great customer service.
Place had rat dropping in the unit we had for over 3 years! No food was stored....only furniture, books and clothes.
I am almost a year here and must say I pay a little bit more and know my RV is safe.The good thing is they clean out people what makes trouble to other people or keep doing what they not should do.My tips for everyone especially new people:Do just your own stuff following all rulesDont store ever food in any storage.Come and go..Storage space is a great way to put your stuff, but not you.Hold the time open and closing so you are not locking yourself in.RV have 24 h access, but that doesnt mean party with a grill.Its called being quick in and out..You dont leave food in your RV....Clean up after yourself just invisible yourself 😄And the Staff is very helpful for any question.
Clean facility, friendly staff and great prices.. Trey was very professional and helpful.
There is always a friendly, helpful staff available to answer any questions. Our unit was clean, safe and reliable. They always have carts available to help move items, and access hours were very convenient. I highly recommend Life Storage for any storage needs!
Trey was awesome he gave an excellent customer service.
I had written a review I made on Yelp. I know i go alot off reviews when making decisions as they do help a great deal. I wanted to also share here just incase others dont always use yelp & are seeking a place to store & would like to see others experience from this place. Moving most know is not always pleasant. But when you are Blessed to find a great facility and seriously Great People there to assist you, it makes ALL the difference. Anna at Life Storage truly makes your experience so painless. 5 Stars ⭐️ all the way! When you’re met with pleasant individuals like Mr Ken who is also so friendly, helpful, goes the extra mile to listen & be there with you to take care of your needs. Super clean place. Kept cool, & secure. Yes 5 Stars ⭐️ we truly recommend if you are in need of a unit or even a parking spot to store if they have availability. Thanks ALL at Life Storage Torrance!
My mom has been a customer here since this location was Magellan Storage, so many many years now. The front office has always been kind and courteous, from helping to cut the lock when we lost the key, to even holding on to a cell phone that we accidentally left there. Great storage facility, very clean. We will keep using them for years to come.
Ken was so great in helping me find all that I needed. He was very friendly and welcoming and the facilities were very clean. I would recommend this place to anyone in the market for a storage.
Best customer service ever!. Prices were just what me and my family were looking for
Had a very easy rental experience today! The staff is super friendly and are very helpful with all the questions you may have. They show you around and help you familiarize yourself with the facility so you know your way around. Everything is very secure and there a 2 different codes you have to enter to get inside. Then you provide a lock for your unit (they also sell them for $15). A big thank you to Stephanie and Ken for being so helpful!!
Highly recommend. Super clean facility. Erika at the front desk is always attentive, pleasant to work with and always willing to help. I’ve used many storage units over the years, this one is top notch. You won’t be disappointed.
I have 3 years with life storage the customer service is excellent there price great it really clean I love it I really recommend
Life Storage is a great place to have for all your valuable items. The staff is friendly and on point. If you need help ask for Jesus. There open 5AM-11PM Monday-Sunday. Staff at the front desk are available to assist you from 9AM-6PM...You can also rent a dolly/cart at the front desk.
I have been renting a couple of spaces at Life Storage for the past five years and have been completely satisfied with their service. The price is competitive and the premises is always very clean and well managed. I have recommended it to a number of family members. Ask for Stephanie at the front desk- she’s very friendly and helpful!!
I am glad me and my wife found this place! Very reasonable, reliable and professional.I say reasonable because of the different prices not to mention specials they offer..i say reliable because someone is always at hand for you they wont brush you off if you have a issue and i say professional because how the staff conduct themselves in a very professional way...Thank You
Great storage spot, esp if climate control needed.1) Access hours are early and long.2) Access location is way convenient compared to PS on 190th/Vermont.3) CLEAN restroom!4) Staff (Ana, Ken, Sasha) have always been super helpful for me, when my UPS work shipments arrive; super/much appreciated.5) Carts conveniently located and nearby the office for the key.6) Recycle bin readily accessible for your cardboard boxes.7) Vending machine for soft drinks and water; reasonable $1.50/500mL bottle.One drawback is cost, but that does not concern me as employer pays storage costs (for now). Dont know what non-climate controlled units cost, but likely comparable to the other storage sites in the area.
I have been storing here for over 5 years. It is a well lit, clean and maintained facility. Of course, it is not perfect, but the manager Ana and associate manager Ken have always done their best to resolve these issues (as long as these are reasonable). They have always been helpful and professional, i highly recommend it.
Prices are good great customer service from Tray. I will definitely recommend this storage facility. Thank you!
Tray was very helpful
Cant say enough good things about my experience here at Life Storage Torrance. For starters and most importantly the customer service is top notch making you feel as though they care as much about your belongings as if they were their own. Anna, Sasha and Ken are beyond helpful and are sure to greet you with a smile and set you up for success and convenience. Last but not least the facility is as nice as a storage facility you could possibly find. I feel very comfortable storing my belongs here!!Chad
The service is excellent the place is clean and Ana made my experience nice and smooth hard to find such professional oriented and good customer service now a days and i love it here. Awesome!! Would give more than 5 stars if could...
This storage facility is the best in the South Bay! The staff is always helpful any problems I have I just contact Anna & Steph and they resolve all my problem! Area of storage is always maintained clean. I highly recommend 👍🏼
Good customer service Ana, Ken and Eric are an awesome team. I have been here for years and i love it i am now getting my second storage.
The employees at this location were very helpful, courteous, and professional. They understood my needs and didnt pressure me into anything. This location is easy to access and is very clean. I am very happy with the services here and will recommend this place to all my friends.
Its a nice storage place but seems like youll seen one these days & youve pretty much seen them all... Theyre all over priced in my opinion but the security seems justs above average.
They are one of the BEST STORAGES I ever had. They are also the CLEANEST storages. Great customers service and nice, friendly team. Very helpful and anything needed they were there to assist. Thanks so much guys for everything. Going to miss you guys. Unit J10
Customer service is top notch Ana explain everything and was very professional answer all my questions and show me the storages I had interest in, the place is spotless and if I wasnt so short on budget I would rent here but unfortunately I couldnt rent there because of the high prices but I will def recommend it if you can afford it. This place deserves a review because of the manager Ana outstanding job at never refusing to show me around even after I was discourage w the price.
Lost my key. The employees Anna & Steph were very helpful. Calmed me down. Nice people! Thanks so much!
These guys are super helpful. The storage is good value for money as opposed to other options.
Life Storage is fantastic!!! Terrific access and courteous service, especially by Ken Evans.
Great team that is very helpful and accommodating Im here literally every day for work! Great customer service
Staff was exceptional, Ana also made the process incredibly easy.Everything exceeded my expectations. I have told several people how great this place is .
The store managers are very nice and helpful. Stood up when I walked into the store and greeted me with a smile and name. Very clean facility that is very secure.
This storage facility has been great... The manager Ana is a GREAT help and Ken as well ... If looking for a storage unit definately use this facility.
Very clean and nice. The regional director was their when I accompanied my friend Shirley. Prices are reasonable. Wish I could give a 10.
The facility is clean and secured. Been here for 4 years now. Still love this facility.
Always clean. Employees are very friendly! I always feel safe.
Ive been at this storage facility through Magellan to Uncle Bobs and now life storage. The facilities and service keep getting better and better. Very secure And convenient.
Price are good and Anna was very polite professional got me outa there quick
Ken, Estefany, and Ana have been such an incredible help during my time using LifeStorage as my preferred storage unit company. Spectacular service and the team welcomes you every time you walk in. I love that I receive a call from the team when I have smaller packages that have been mailed to the facility, which is a great help. Such a personable, professional and caring team. Thank you LifeStorage, for hiring such all-star team members like Ken, Estefany, and Ana!
Best customer service available! Ken, Anna and Stephanie are really great and have provided a very positive storage experience!
Love how clean helpful and efficient everything is there.
Wonan that runs it is very sweet. Decent storage prices
Stating everybody in the front desk has been outstanding especially Ana Alonso she is so helpful, what a great crew.
Life storage is the best open from 6@ til 10pand great prices more for your money great storage
Its been a little over a year since I needed to store any of my belongings. I needed a place that I trusted and could feel comfortable storing my things. I have used Life Storage in the past and quickly headed over to the Life Storage located on 190th St. In Torrance.I realized that there was a new addition to the crew, Estefany! Although she was new, she has a delightful personality is knowledgeable and is quick to help you with your needs. Then theres Ken; cordial, helpful and goes out of his way to be of help. And last, but certainly not least is Ana the Manager. She is knowledgeable, helpful and a understanding individual. She goes above and beyond to make sure your experience is one of trust and comfort knowing that you are storing your items in a well kept and run facility. I cant say enough about her. I will always store my valuables here, solely because of Anas ability to make me feel comfortable knowing I chose the right facility.I feel like family and its due to the Awesome Threesome Ana, Estefany and Ken!Sincerely,Dennis
I was in a crunch for time. Lost my key for lock. I had hourly employees waiting and with in 5 minutes of Asking lock to be cut. It was done.Life StorageLife SAVERS!!!!
The totally helpful manager Ana, and her associate Stephanie were extremely helpful in helping me consolidate and make the best use of the space I needed !They are awesome !!!
Excellent storage facility. Easy access and the rate is affordable.
The staff is nice and helpful, however they tend to use bait and switch tactics for thier specials. I came in to rent a small unit they advertised for half off. Had I known the unit was actually half the size and an awkward shape that made storing anything more than 4 large boxes impossible. They should have disclosed that the unit was actually half the size of a small 5x5 unit. I really didnt get a deal, and they had the audacity to charge me a full months rent upfront at full price before giving me the half off rental fee special. Nevertheless I walked away. However from what I saw. It is a clean and well maintained facility. I just hate businesses who practice bait and switch. Wont be coming here as a result and be warned about any of the specials. There is always a catch and they are pretty bad.
Easy to access, clean, respectful and helpful staff make this the best storage facility in South Bay!
Great customer service - Ken always goes above and beyond to make my experience at the facility superior. I have been at this location for over 5 years and have never had any issue or dissatisfaction.
Great facility, great staff. Highly recommended
Customer experience in professional and prices are affordable and most of all ppl friendly Ana is extremely helpful and pleasant to work with I recommend she gets a rate increase she made my experience more enjoyable my storage experience was great
Elevator is not working I pay a lot monthly and the elevator does not work when I Need it😠
My mom stores here and I end it up getting one for myself, the prices are a bit high but the service and the storage are clean worth the extra dollar. Talk to Ana the manager will help you.
Life Storage Staff Very professional Courteous Facilities are very plain and Safe
I have been a 14 ur plus client andd loooooovvvvvve my people at 190th Life Storage. The Manager Ana is an excellent professional and a sweet angel that really cares abouf the clients. Ken is an awesome person allways ready to helo and Steohanie is efficient while enchanting. Tbey are grrrrreeeeatttt!!!!
Anna and Stef was very helpful and quick to help. Thanks ladies
Great service!
Seems like a clean & secure storage
Clean facilty friendly staff thank Ana and Steph
I totally recommend this place to store your stuff
Very helpful cheerful professional
They were great!
Good customer service
Super Nice Staff!
Every other month rates go up!
Ken is the best!
Location and price
Great prices
Clean, staff was friendly
Very friendly and clean