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Heritage Hyundai Towson
801 York Rd, Towson, MD 21204, United States
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Heritage Hyundai Towson
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la
Review №1

My mother purchased her Santa Fe here and they gave her such a great deal that I came to purchase my first Palisade. Then my husband came to purchase his Genesis! We’ve had such overall great experiences that I came back recently to get a Calligraphy Palisade! Stan was the ultimate professional! He gave me a great deal every time! Thank you Stan for the fantastic service! I love my new Palisade!

Tr
Review №2

If you are looking to purchase a vehicle new or used, this is the dealership to go to. The customer service was impeccable and impressive!! Karl Smith was the amazing salesman that assisted me. No stone was left unturned and no question left unanswered (and trust me, I had plenty of questions!!). Excited about my new vehicle!! Also, a very special thanks to George V. for also assisting me with a few things. These men were very welcoming and patient. Thanks Hyundai!!!

Br
Review №3

This was the smartest choice I’ve made in a long time! I was well over due for a new Vehicle I knew I wanted something affordable yet sporty and made a statement when driving. I went and test drove a few cars but nothing was like the Hyundai Sonata. The service I received at Heritage Hyundai was Impeccable! Mr. Iby was easy going and straight forward which I appreciated. Going here to shop for a new car you will not be let down,promise!

ro
Review №4

It was the most pleasant new car buying experience I have ever had. Kevin was fantastic. Very knowledgeable and friendly. I was helping my son get his first new car and Kevin thoroughly explained most of the cars tech features as well as the Hyundai app. There was no pressure to purchase add-ons. Each one was explained by Demetria but she respected our decision to decline. Heritage has earned a customer for life

Am
Review №5

From the time I walked in, Ibrahim was great. Super attentive and made sure I knew every detail about my new purchase. George was also great. Didnt stop until I had the price I needed. I highly recommend this place. The customer service is superior.

Br
Review №6

What a wonderful buying experience. The staff was knowledgeable, patient and communicated each step of the way. I felt taken care of and left with a new car feeling secure in my purchase. I definitely would recommend coming here if you are in the market for a new car. If you do ask for Greg, he is an exceptional salesman!

An
Review №7

Very good sales experience--knowledgeable staff, low pressure, very good customer service and attention to detail. Best car buying experience ever. Ask for Kevin--he is a wealth of knowledge and very easy to work with.Update: sales experience was great but dont go here for service. I went in for a 30 day new car check up and it took 3 hours of waiting in the lobby. Thats in addition to another 15 minutes of waiting in line to just check in without anybody really even speaking to me. I had a question that they couldnt answer; first they suggested I wait untill my next service and to run through all the features with me (obvious brush off). I pushed back and then they said theyd call Hyundai and get back to me, but they never did. On the way home, my low washer fluid light was still on but I think theyre supposed top off all fluids on that check. Now Im not sure they did anything in that 3 hours. Oh and I tried calling them for a status on the call to Hyundai 3 times and it just goes to voicemail. Luckily the Hyundai 3 year complimentary oil changes can be used at any dealer.

sh
Review №8

I purchase my second car from Heritage Hyundai. My salesman Perry Satterfield worked diligently to get me financed for the vehicle I wanted. He was honest and upfront with every aspect of my car buying process. I drove away with what I really had my heart set on. Great job Perry! I highly recommend him!

Br
Review №9

I had such an amazing experience purchasing a new car with Kevin at Hyundai. I told him upfront that I wasn’t too excited about buying a new car because I had just totaled my car and I hated that I had to replace my lost car. He was very kind throughout the whole process and I never felt “pushed” into getting something I didn’t want. He explained every step and talked to me about the safety features and technology features. I went in thinking I’d get one car, but with his help, I left with the car that was right for me. I highly recommend working with Kevin!

St
Review №10

Perry was helpful, professional and polite while helping me purchase a new Santa Cruz. I was clear about the trade/deal I was hoping to get and Perry delivered, allowing me to drive home in the truck Ive been waiting for!

Je
Review №11

Heritage Hyundai is one of the best dealerships to purchase automobiles from. The staff is very courteous especially Stan. He is the best. Stan helped me in choosing the right vehicle for me. He was awesome. He was kind. He was knowledgeable and really really sweet. Thanks Stan. You are the best.

Sh
Review №12

Everyone was friendly and accommodating. They gave me a good amount for my trade amd worked with me to find a payment that would work. Ibrahim was wonderful to work with and I didnt feel any pressure at all. I highly recommend Heritage and we 100% use them in the future.

Ka
Review №13

Disappointed with our experience there. We made an appointment to come in and test drive a car, yet they made us wait 25 minutes before anyone helped us. Then they showed us one car to test drive that wasnt similar to what we wanted, then after a quick test drive told us we needed to get out because someone else wanted to test drive it, unless we wanted to buy it. Overall disappointing - I get that its a sellers market, but you would think they would at least show some customer service to a potential buyer. In the end we went elsewhere and were much happier with the service we received.

M
Review №14

Bought a brand new Elantra. Perry was very friendly and helpful from the minute I walked through the door. Got what I wanted at a great value. Bought from Heritage before and will again.

Ki
Review №15

Is 5 stars the most I can give? I never thought Id say I had a positive experience at a car dealership, but it happened. I know all the tricks and this was the third Hyundai dealership I visited. I know the pricing, available rebates, and what can typically be done. Our Certified Sales Consultant, Stan Gabrovski, went way above and beyond what anyone in their right mind needed to do and helped us understand all the bells and whistles of the car AFTER we had already bought the car and LITERALLY took us page by page through the quick start guide and made sure my mom understood how to use the car. Not only that, but the Managers and Finance guys (sorry, cant remember names. One was Jason!) helped us work out the finances so we could make the payments work. WAS GOOD. If youre still reading this, let me stress the most important part. THE PRICE WAS ACTUALLY BETTER HERE THAN OTHER DEALERSHIPS. DONE.

No
Review №16

Very good service of my old 2007 Tucson. People very efficient and friendly.

C
Review №17

Please do not shop at this place managers and sales staff are very rude and do not help you at all. Then keep calling you day and night to ask you to write a five star review. Do not let the five stars to fool you. I sold my car to them, then received letters saying that I have to pay for parking tickets that are not mine. Called there to get an explanation and the manager was extremely rude, condescending, and disrespectful. Since I bought my car at this place my life has been full of stress. Towson Heritage has the worst costumer service I have seen in my life. Save yourself time, money, and peace of mind and go shop at another place. I contacted Hyundai to explain my situation, but it didn’t help neither. It is better to pay more for a Toyota or Honda, then don’t waist your money buying a Hyundai at this dealer. Internet manager Sarah has the worst costumer service. She made jokes while I was explaining my concerns.AN UPDATE. I have the Hyundai Elantra for less than 2 months and it already broke. It will take almost a month to have an appointment to fix it. This is the worst place to buy a car.

Ci
Review №18

Excellent customer service! Raj made my experience smooth and helped me drive home in the perfect car. Finance team was excellent and quick. Wouldnt recommend any other place

Ro
Review №19

If I could give Perry S. even more stars, I would!Willing to go the extra mile to answer my questions. He did not pressure me in any way and was very patient with my many inquiries. He was very knowledgeable about all facets of the purchasing process.

st
Review №20

If you are in the market for a Hyundai this is the place to go! From the moment we stepped into the door we were treated tremendously. The staff is all very helpful from the sales associate, Finance Manager to the General Manager. Highly recommend!!

sy
Review №21

Karl was excellent! Made the process easy and seamless! Great dealership. Nice folks! Competitive pricing. Overall great experience

Re
Review №22

My husband and I would like to thank Tom Hamme for all the hard work he does. Tom really took care of my husband and I. If you want an excellent sales person Tom Hamme is that guy.Tom is very perfessional and kind and patient. Tom thanks again and keep up the great work. 👍

Su
Review №23

GREAT EXPERIENCE! Raj and Walt are great. Very reasonable and flexible. Highly recommend visiting these guys if you are looking for a new car!

Sa
Review №24

George was super knowledgeable about buying and selling used vehicles. We were really impressed with how easy and quick the process was, especially because we live out of state. So glad we drove 2 and 1/2 hours to purchase our new used vehicle here!

Sa
Review №25

Stan Gabrovski is the best 👌 👍 with exceptional customer service. He went over essential features of the Palisade we bought, making sure we didnt leave the dealership in any doubts. He took time clarifying our misunderstanding on working of some of the features of the car. He also shared his experience with another client of his who had misunderstood working of one of the safety features of the Palisade. And made sure we didnt have same misunderstanding. He also went above and beyond to valet the car we used to drove to the dealership as we were having difficulty parking the car due to tight parking lot. If you planning on buying Hyundai vehicles then Stan is your man. Thank you Stan. You are awesome 👌 and keep up the good work 👏

Ja
Review №26

Nice dealership. Not too much haggling or attempted upselling dealer addons.

Bl
Review №27

Ibrahim was very professional, knowledgeable and helpful. He took the time to explain the entire process and kept updating us on the next step. We had the most amazing experience at Heritage because of Ibrahim. I would definitely recommend paying him a visit if you are shopping for a car.

Br
Review №28

Ben Kuper & Walt McDonald were great. The process was easy and the price was even better. I looked around at 10 different Hyundai dealerships and Heritage was the only one who wasnt tacking on an upcharge for shipping delays or the dreaded chip shortage. I saved about $6,000 buying from Heritage.

An
Review №29

We never thought that we could get good rate on our trade-in and we never thought we could drive our new vehicle from here the same day. Raj Timalsina helped us getting our new Palisade..YAYYY The entire process was smoothly handled by him and his manager. Me and my husband are damn happy walking out of this showroom. Thanks Raj 😊Fair prices with no crazy mark ups like others in the market and good trade ins. Highly recommend!!

Mi
Review №30

Raj was very friendly and knowledgeable with the vehicle I purchased and he answered all of my questions. The whole buying process was fun and went very smoothly. Great person to work with

Me
Review №31

Raj was very welcoming and professional. However, the process took longer than expected.

Ta
Review №32

We were looking for a like new Mazda 3 compact and reached out to several dealerships in our local area. Reached out to Heritage and had a great shopping experience with Karl Smith on a 2019 Mazda 3. Karl was helpful, calm, and polite in his sales approach. We are going home with the car we had hoped to find. Thanks Karl!

Mi
Review №33

The dealership honored their advertisements of both beating another dealer’s trade in value and $2000 off the price of the car with a trade in, I’m really glad I took the trip! Perry was great chatting with while waiting on paperwork to be ready and everyone was reasonable when offering additional warranties making sure I understood what they were giving me but respecting my decision to not get any of them

Ma
Review №34

Thomas, Greg and John were so professional and friendly!!Thank you for the terrific serviceGreg

Ju
Review №35

Stan was great! He took the time to explain every single detail and feature in our new Hyundai Sonata Hybrid all on our test drive and then even revisited the features so we understood right from the user handbook, page for page! Definitely a veteran in the industry and deserves 5+ stars! We were crunched on time and Stan worked with us and got us in the car before our deadline. Super friendly, isn’t your stereotypical car salesman! definitely feels human!!A+ would recommend to any new buyer

Ro
Review №36

George Vargas was the best. We went to buy a new car for my daughter and he took the time to understand our needs, gave us a ton of options to consider and made the deal work. I really appreciate his focus on customer service. This was the best car buying experience we have ever had and my daughter has a brand new safe car that she loves!!! I’d recommend anyone looking to buy to contact George.

Da
Review №37

We bought a Hyundai Venue from Heritage. The salesperson was very pleasant and helpful. While the process of purchasing was relatively easy we do wish that the finance/purchase process would take much less time.

Ka
Review №38

My experience at Heritage Hyundai was amazing! Karl S. & Corben C. brought me a deal you just couldn’t beat! They were able to work with me, were very patient, & the customer service was top notch! I’m glad I chose to come here to get my first car, I’m very pleased with my purchase!

Ke
Review №39

Had a very good experience with Heritage working with Raj Timalsina to purchase a Hyundai and trade in my used vehicle. The whole team there was easy to communicate with by phone and email as we were waiting for a new shipment of vehicles to come in and made the process easy. Hyundai’s reliability and warranties speak for themselves. Highly recommended.

Le
Review №40

Raj was very helpful and informative. He was patient with me making my decision and did his best to make the car purchase as stress-free as possible.

Xe
Review №41

I was searching online for a very specific model. Many dealerships in my local area claimed to have the model I wanted in stock, but when I called to verify they all admitted they did Not have what I asked for.My Heritage experience was completely different. I saw what they claimed to have in stock, and contacted Heritage directly. They verified the model I wanted was on their lot, and made a same-day appointment for a test drive.It was definitely worth the 1 1/2 hours it took me to get to Heritage. I was given outstanding service throughout the entire process; from the moment of my inquiry to my eventual purchase. Ben Kuper took excellent care of us. He is extremely knowledgeable, courteous, and pays close attention to detail. He is highly recommended!

Ch
Review №42

Dion was such a great help! He was so patient, honest and reliable. Even when my stress level was beyond high he constantly reassured me and kept a smile on my face! I would recommend working with Dion for your car shopping needs!

As
Review №43

Ibrahim did an amazing job in finding me the exact 2022 Tucson that I wanted! He was encouraging, patient, and persistent in meeting my needs. This is my second vehicle from Heritage, and I still am so impressed with their customer service.

Jo
Review №44

Stan Gabrovski was our salesperson. An appointment had been made and Stan met me at the door. My wife was not able to make the visit so Stan facetimed her and went over all the features of the Palisade and answered her questions. He was very thorough.Stan did a great job of providing the price that worked in our budget. He had the Palisade ready to go quickly so this was a pleasant buying experience. I would highly recommend Stan for your next auto purchase.

Da
Review №45

Raj did an excellent work today. He was very good at making the buyer relaxed. I felt comfortable to ask lots of questions and had a good time buying the car. He also accommodated for many of the request I asked for. I also felt that the general manager was genuine. Although dealership closed at 9pm, Raj stayed until 10pm to help me get the car. good man. highly recommend to request for Raj

An
Review №46

My experience with George Varga was exceptional. I highly recommend George for all of your car purchase/lease needs. His customer service and response times were superb.

Ti
Review №47

Once again Walt McDonald and his staff came through. Took my wife here Saturday, who hates going to car dealerships. Said it was the most pleasant buying experience ever. Jackie Coco was pleasant and professional throughout the whole process. Congradts to Walt and his staff!!!!

Ra
Review №48

Raj made the whole buying process very quick and simple. He was friendly and attentive. I would highly recommend anyone on this team to help you purchase your next car!

Ch
Review №49

Heritage Hyundai was amazing! Dion helped my mother and I find a car that suited us as well as every thing we were looking for. He was very positive, patient, and understanding. We enjoyed our time with him. My mother and I also spoke with finance and the gentleman was kind, intelligent, and not pushy like other dealerships can be. Thank you again Heritage!!!!!

Lo
Review №50

Jackie Coco, Jr. is an excellent salesman!! He made me feel special going the extra mile to meet my request. I’m soooo satisfied with my sale!! Thank you Jackie, Corbin, and Roman

Gh
Review №51

I Visited for recall case and I got a man very polite and fast service. Shawn blazrak is the one every should see for easy and fast service.

Ne
Review №52

I had such a great experience with Stan at the dealership today! He was the absolute best, listened to everything I was looking for and helped me pick the practical option that I was looking for in my purchase. He spent a lot of time working with me to understand all functions of the car, took me to see the possible color choices and different models/features that I was interested in. He was also incredibly patient throughout the process as I walked in there without an idea of what car I was looking for and was new to the entire experience of shopping for a car. I would highly recommend Stan to help you find your next car! He is incredibly well versed, kind, helpful and extremely hard working! Thank you so much Stan for making my first trip to a Hyundai dealership both successful and enjoyable!

Al
Review №53

I had a great experience. Mr. Karl Smith is AWESOME! AWESOME! AWESOME!, he is very professional, knowledgeable, patient, listened to what I wanted, worked with my budget, and made this whole process (that I wasnt looking forward to) feel so easy. If you are looking for the BEST salesman to help you find and purchase a vehicle, I would recommend Karl Smith at Heritage Hyundai Towson everytime.

Li
Review №54

Ibrahim was amazing to work with when purchasing my 2022 Hyundai Santa Fe. He answered all of my questions on the phone, responded promptly and had a lot of the work done when we arrived to the showroom. He’s not only very personable but is extremely knowledgeable and went over the entire vehicle with me to show me all of the many features and how to work them. He also helped set my app up to control a few of the vehicle features from my phone and all of the extra things we were receiving- like oil changes and basic maintenance for 3 years or 36,000 miles and the Diamond Ceramic Car Protection plan. Roman, in the finance department, radiates positivity and great vibes and was also a pure joy to work with. He got us in and out quickly when wrapping the deal up. Everyone at the dealership that works there met us with a smile and friendly conversation. This was by far the best dealership experience we’ve had to date!! 5 star dealership, employees and experience, for sure:)

v
Review №55

The staff at Heritage Hyundai are courteous and knowledgeable. I am an out of state customer and Stan was very responsive and even offered too pick me up from the airport. Their pricing was reasonable and they are very flexible to take care of their customer. I would definitely recommend them for a great car shopping experience.

Ka
Review №56

Raj was incredibly friendly, responsive and easy to work with. He made the entire process quick and easy and ensured I got what I wanted. Highly recommend for anyone in the market for a car.

Ka
Review №57

Lexi scheduled our appointment to test drive an SUV. Kevin was our sales associate. He was very knowledgeable of the vehicle as well as the finance processing. Walt, the general manager worked out a good deal & Corben was our friendly finance guy. The team was courteous & professional which made our new car buying process go very smooth. Would I buy another vehicle from here? Yes.

Sw
Review №58

I had the pleasure of working with Jack Coco Sr. He was very patient and communication was great through the entire process down to the test drive he explained every feature in the car. He worked with us to reach our budget range and I really appreciate all his hard work and great customer service he provided.

Ja
Review №59

Perry was the person who helped me with my vehicle purchase the other day. The whole process was smooth and my mind was put at ease, especially after getting into a car accident a couple of weeks prior. Perry was very personable, and explained everything thoroughly. 10/10 would recommend

Je
Review №60

The service was fast and accurate. The employees did everything they could to make sure I was satisfied. This is the best Hyundai service department in my opinion.

Qu
Review №61

George Varga at Hyundai Heritage is +A1 sales consultant. He gave me nothing but top notched customer service. He made my experience very comfortable during my process of purchase. He answered all of my concerns and even gave me multiple options to make sure that I received the best quote that would accommodate my financial situation. I would highly recommend him. Very pleasant and reassuring. Thanks again George -signed a very happy customer☺️

Ni
Review №62

Walked in with the intention to buy a new car if they had what we wanted. It so happened that the stars aligned and the exact model and specifications we were looking for was there. Ibrahim was our sales representative and he was extremely knowledgeable about the vehicles knowing exactly what all the features and specs of the car was. My only complaint is that the dealership was doing an up charge (2500 to be exact) due to the demand. I had called a couple places in VA who were not doing the upcharge so just a little frustrating. There was no negotiation, budging or special incentives offered. Prior to Hyundai I had a Mini and although they were expensive they did things to make up for it, such as giving complimentary utility floor mats after our purchase. The overall sense I got felt different than what I was used to at Mini and more money based then actually developing a relationship with their customers.Also, trying to take advantage of any discount I could get. I did not qualify as a first responder even though I work in the emergency department and disaster relief, have been dealing with COVID for the past 1.5 years. Apparently Hyundai changed their definition of what a first responder is recently...a little disappointing.Overall positive experience and liked Ibrahim, definitely recommend him as a representative!

F
Review №63

My biggest mistake in my life was to go to this dealership. Even if you go to this dealership ; stay away from the “ Perry A Satterfield “ .Worst experience : Perry was my salesperson. Such an arrogant and unprofessional. He will make you feel unwelcome. His only objective is to sell you a car without guiding you properly and walk through you about the car features. However, his behavior will make you feel helpless and hopeless. You will make you feel like its an fortune for you that he is your salesperson and your are bound to him . Ignore him immediately if you accidentally reach to this dealership.Worst Dealership : I’ve visited 5 dealership to purchase my car before I visited this dealership . So i know how a dealership and salesperson meant to be .The reason i would say its a worst dealership . Because when they sold car to me they told me that i had about 3 days guarantee to return my car if there is any issue . The car i choose was great but i had a key features that was mandatory for me . The salesperson “ Perry “ told me it was available in the car that i choose since he never explained me any features properly neither guide me to choose it, I trusted on his word . Before i left the dealership along with my new car he made me sure the features was there but in the next day I learned the feature wasn’t available in my car. However, i reached out to the dealership and they never helped me to exchange . They said they will trade my car and all those things . But i was supposed to get a exchange or return offer since i had their dealership guarantee for 3 days . Then i talked to General Manager, he talked to me and listened to me guess what he never reached me out to me to exchange my car. Overall, i would say combination of this Dealership and the salesperson gave me the worst buying car experience that I’ve ever had . Such a bad luck i choose this dealership .

Sh
Review №64

Wonderful experience, very efficient process and my salesman EV was AWESOME he was very knowledgeable and professional. It was a pleasure working with him. Will definitely contact Heritage Hyundai for my next new vehicle 😀

Ak
Review №65

Ibrahim was very helpful in helping me select a new car and made the process extremely easy. He answered all of my questions confidently and gave me all of the information necessary to help with my decision. I love my new car.

Je
Review №66

I am pleased with the all around great customer service at Heritage Hyundai! Loving my new Venue!

sp
Review №67

Great experience overall with George Varga! Easy process from start to finish purchasing a vehicle! Would highly recommend them!

Ce
Review №68

Great place to take your car for service. They genuinely care about their customers here and are very transparent. Jordan from the service center is awesome! I called and came in the same day and he was able to quickly fix my issue with ease.

Ja
Review №69

George was really helpful. He was open and transparent and was able to provide his professional advice when making decision. He was very patient and tried to make sure we had the best scenario possible. I recommend George!

Ge
Review №70

Wonderful buying experience today at Heritage. Salesperson Carl Smith was knowledgeable about their products and very professional.

He
Review №71

I had a really great experience with Kevin. I had searched around all the dealerships in the area and Kevin was able to find me my dream car almost immediately. He was super responsive and professional. Highly recommend !!! I am so happy !

Na
Review №72

Ibrahim helped me greatly; he had helped me identify which car i truly wanted and needed without me even knowing. He was amazing and incredibly patient (because we were difficult) with us during this process. He helped me purchase my first car and i couldnt be happier!

To
Review №73

George Varga did an awesome job helping us as always. This is our second new Hyundai with George and look forward to many more in the future. Thanks for all your help!Tom

Ba
Review №74

Stan is a true professional and super easy to work with. Did most of our transaction over the phone and when we came in, he was ready to get everything signed and get us into our new ride. I would highly recommend Stan at Heritage for your car needs. He will NOT disappoint! Thanks Stan and team! This was my second car buy from Heritage.

Er
Review №75

We had a wonderful experience purchasing a used car here. Stan was extremely helpful, knowledgeable, and just overall a kind and friendly person! We feel like we left with a fair deal and are very happy with our new car!

la
Review №76

George was really thoughtful and made my first time buying experience super easy and informative. He was really attentive to my needs for a vehicle, and went the extra mile when it came down to figuring out financing that would work for me! Would 100% recommend George for anyone looking for a salesman that prioritizes customer service and is looking for a fast and easy buying experience.

Ro
Review №77

Heritage Hyundai Towson is a very professional operation, and I could not be happier with my experience purchasing a car there. Every single person I encountered was friendly, sincere and efficient, and my salesperson, George Varga, was personable, thorough, clear and a good listener. I always have my guard up in any high-stakes sales situation, so the fact that I left the dealership feeling completely satisfied my needs were all addressed speaks very highly of Heritage, and of George. I know Ill be back there, when it comes times to trade in for my next car!

Bo
Review №78

I emailed them letting them know a lease offer I received from another dealership. The manager called me and told me they could definitely beat it. I asked if she was sure since it would take me almost an hour to drive there. She assured me I would.Long story short after 3 hours of being there they were not even close to the offer and said the offer must not have been real. After all that wasted time I went to the other Hyundai dealership and got the deal I was promised. Waste of time that all could have been avoided by just some simple checking instead of promises that were not true.

Ka
Review №79

Worked with George Varga, great experience. He made my little bit of money go along way. Thanks

Jo
Review №80

Great salesman great carwill recommend to my friends thanks again for all that you do

Me
Review №81

Bought a new car last night with the help of Stan. He made the process super easy and quick.

Sc
Review №82

George Varga was great to work with. He made the entire process smooth and comfortable. He answered all our questions and was transparent about what everything would cost. There were no scary surprises. All around fantastic experience.

Ha
Review №83

Great experience with Jackie Coco Sr. He was great to work with and went above and beyond with the purchase of our new Hyundai Sonata!

Kr
Review №84

Raj did excellent job to help us find perfect car for us even during hard crisis time. He go above and beyond to care his costumer .

Da
Review №85

George Vargas was AWESOME! I completed my application online, within minutes I conversed with George on what my needs & wants were, within 2 hours I was in his chair. George went above & beyond, he explained the features & benefits of all the options! His extensive knowledge, professional & expertise allowed me to walk out with a fully loaded vehicle!! I would recommend George to meet your needs —> he will go above & behind to satisfy your needs!!! Thanks again George! ⭐️⭐️⭐️⭐️⭐️

Th
Review №86

Just bought a new car at Heritage Hyundai and it was great. Feel like I got a good deal and the whole process was quite easy and painless. Stan Gabrovski was my salesman and I’d highly recommend him.

St
Review №87

The whole experience was great. George was knowledgeable and patient in his salesmanship. I would recommend him and Towson Hyundai

Mo
Review №88

Perry Satterfield was an excellent sales consultant. He answered all of our questions about the vehicle we test drove. Thanks!

Co
Review №89

GEORGE VARGA my certified sales & leasing consultant is very knowledgeable about the 2017 Mitsubishi that I decided to purchase. He really did an outstanding job in providing me with customer service.

JT
Review №90

George Varga demonstrated amazing customer service today during our deal. I appreciate him making the whole transition to my new car smooth and easy. Thank you George !

As
Review №91

My first car buying experience was a lot less stressful than I had initially anticipated thanks to George Varga at Heritage Hyundai Towson! He went out of his way to make sure that he gave me the best possible service.Thank you for the wonderful service and for my new car!

Re
Review №92

George helped me at Hyundai heritage in Towson and he was so much help!! He made my experience so fun and easy and I really appreciated the informative experience. I bought a beautiful car for a great deal! I’m super happy with the outcome of today’s visit! If I ever need another car I’ll be back to see George!! Thanks again.

De
Review №93

I got my 2017 Hyundai Azera from Karl Smith. He helped make my car buying process very easy and helped me find a car with exactly what I wanted, I highly recommend anyone looking for a car to talk to Karl.

AB
Review №94

Absolutely horrible service. They have had my car for 2 weeks and no one has even thought of updating me on the status of anything. When I call up there they all give me the run around as to why they can’t tell me the status of my vehicle. I drive a 2020 Hyundai Sonata that needed a 14$ part. 2 WEEKS AND THEY DINT RETURN CALLS, THEY ACT LIKE MY SERVICE REP IS NEVER THERE.Absolutely horrible place, disgusting staff and overall bad business. If I could give no stars I would. I HIGHLY advise against bringing your car here . This is a bad place with lack of communication, no trust involved what so ever.

Ba
Review №95

The best car buying experience we have ever had! Deon, and the rest of the Heritage team, were extremely patient, professional, and attentive. We left with our new car feeling we got a great deal on a great car. Highly recommend Deon and Heritage!

Ar
Review №96

First let me start by saying I really love my car! With that being said, I will say part of my loving my car started with my Salesman George V ( I dont want to spell his name wrong). From the time I walked into the dealership, George was attentive to all my questions about what I was looking for. Keep in mind it was raining cats and dogs, but that did not deter or discourage George from making sure I got the right vehicle. George and I test drove several vehicles to make sure I got what I wanted. I was really on the fence between the 2021 Sonata Hybrid limited or the same model in gas. George was patient and listened to my concerns. We both agreed on the gas model even though it was cheaper than the hybrid. I was really impressed with him making sure I got what I wanted and not concentrating on getting his commission on the sale. Ive never experienced that type of integrity from a dealership before. As a matter of fact I went to another dealership which I wont disclose who acted like I was not there! I glad they did because this led me to Heritage Hyundai and George. I had an issue, which was not Georges fault, but he made sure he made it right!! Overall I must say if youre looking for a fine vehicle, go to Heritage and ask for George V. I will say the other sales people appeared to be nice because the energy in the dealership was very positive, but for me George V was my guy. TOTALLY SATISFIED!!!

Ca
Review №97

Worked with George Varga. He was polite, courteous, understanding, and just overall very pleasant to work with. The whole process was a lot less painless that past car buying experiences!

Ab
Review №98

This was the best car experience I’ve ever had. George Varga was absolutely fantastic from start to finish- explained everything in detail, from the buying process to the car features. Very personable and professional. It was so great to have a stress-free buying process! Thank you, George!

Er
Review №99

I contacted George Varga because I was looking for a car and within an hour he sent me different options to choose from. Within 24 hrs he had me in the car I chose. Great service and attention. 100 % satisfied!

Ko
Review №100

I had a GREAT experience with my sales man George Varge. No pressure very kind and very knowledgeable. Thanks George

Information
100 Photos
100 Comments
4.4 Rating
  • Address:801 York Rd, Towson, MD 21204, United States
  • Site:https://heritagehyundaibaltimore.com/?y_source=1_MzgzNjQ3OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 877-387-5495
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:Closed
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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