user
Titan Alarm Inc.
1150 E Pennsylvania St #602, Tucson, AZ 85714, United States
Appearance
Titan Alarm Inc.

Comments
Mi
Review №1

Horrible service. Very hard to communicate with service person. They had service people come out to the site previously and definitely had the gate code before. Last service call, we waited and they claimed that they did not have the gate code, did not call the phone numbers on file. Did not show up and had us wait for 7 hours. Not the same service since the original company CCS alarm sold to Titan Alarm.

Pa
Review №2

How did I not find this company sooner? Ben Sanchez has been great to work with. Hes extraordinarily responsive to any concern and can answer any question. The staff has also been great from install to online support.

Sh
Review №3

Titan has been extremely easy to work with. They are very knowledgeable and so friendly. Their pricing is reasonable and competitive. The software for our alarm and access control is very user friendly. Ryan Taylor was great to work with. I would highly recommend Titan!

Ar
Review №4

We started with another company for our security system. He could not get the system running right and then started to charge us for visits to fix it without telling us. Last straw was when he went on vacation leaving no one to help if the system did not operate correctly. We had an issue with one of our doors and he said it would have to wait till he got back from vacation. So we found Titan and what a pleasure. The cameras the other dealer sold us, that the previous company said could not record, can record! Titan showed us how. They also installed new cameras for us, they made sure all components in our location were operating correctly and every one at TItan has been a pleasure to deal with. We are very happy we made the switch. Our security system is running smoothly and I know if something needs attention we can call Titan and they will take care of it. Highly recommend Titan Alarm.

Da
Review №5

Very good customer service.Ben very patient and helpful

D
Review №6

Great people at Titan. The system is simple to use and provides us with excellent security. The Titan staff is always available when we have any questions or needs.

La
Review №7

The tech, Sal, was so nice and professional. I love my alarm pad and he showed me how to use the bluetooth feature. Im extremely satisfied with the service. Sal didnt leave until all my questions were answered. I switched to Titan after Brinks purchased the alarm company I was previously using (Monotronics). The level & quality of service decreased. This is my first time using Titan; never heard of them before and Im already impressed! I found them on Yelp and they had nothing but 5 🌟. Im also happy that theyre a local company right here in Phoenix.

Ke
Review №8

Thank you titan alarm! You have been protecting my home for a few years now! Great customer service when needed and very helpful employees.

Ch
Review №9

Titan has been great to work with. Love having a camera and sleep better knowing my family is protected. Thank you, Ryan!

Ka
Review №10

Gilbert from Tilton Electric,We are Pleased with Ryan and Sals professionalism and courteous service. They answered all of our questions from sales to installation. We definitely made the right choice in choosing Titan.

Ph
Review №11

The staff is very prompt and professional. Installed everything quickly and took time to make sure I understood everything. Everything went very smoothly.

Ca
Review №12

The sales representative Andy was very friendly and knowledgeable. He took his time explaining everything in detail.

Ju
Review №13

Very professional well trained technicians!They go out of their way to help theirCostumers make sure customer understands the technical part of theInstallation and usage of their system!

Ta
Review №14

Love this company and the work they do. Keep it up!

Ka
Review №15

Excellent staff and customer service. Great equipment and technology.

Ch
Review №16

Delivered all promises and they went over and above to help with all of my questions for months they were patient and very helpful especially my sales guy ryan

An
Review №17

Excellent customer service, excellent results; not much to say. Love this company!

Ga
Review №18

No issues. Good experience so far. Referring to friends and family.

Ry
Review №19

Love the system at my house. Thanks Titan!

De
Review №20

Great customer service! Awesome company !!

Ma
Review №21

Very dedicated to get it installed and working perfectly

Pa
Review №22

Awesome work guys, Im so thankful.

Ca
Review №23

Very detail oriented. Very thorough!

Ga
Review №24

Great products with fantastic customer support.

Sl
Review №25

Great job at installing our camera system

Ma
Review №26

Great experience, they were fast and professional.

Ka
Review №27

Great service and employees I appreciate the protection

Ma
Review №28

Pat Figueroa is very responsive any time you call with a question or concern.

Ge
Review №29

They were very professional in their installation and follow up service. I would recommend them to anyone.

Da
Review №30

Great company and fast install!!!

Du
Review №31

Helpful, fair and honest biz

Yi
Review №32

Customer service is fast

Je
Review №33

Great

Information
45 Photos
33 Comments
5 Rating
  • Address:1150 E Pennsylvania St #602, Tucson, AZ 85714, United States
  • Site:http://titanalarm.net/
  • Phone:+1 520-325-1217
Categories
  • Security system supplier
  • Burglar alarm store
  • Fire alarm supplier
  • Fire protection consultant
  • Fire protection equipment supplier
  • Fire protection system supplier
  • Security system installer
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Similar organizations