Called to ask some questions. The gentleman that answered was super helpful and friendly. Great customer service so far
I have used Young Alarm for about twenty years and have been completely satisfied with their service.
I have used Young Alarm for the past 18 years and have never had any issues whatsoever with them - excellent experience all these years. Very professional and responsive any time I call. AND they are a local Tucson company which I love supporting.
Recently had a poor experience with this company.We found this company to be Less than Helpful and Very Poor communication with Online customers as well as their E-Commerce presence.We Were Forced to Shop Elsewhere and Will Not Patronize Young Alarm Inc. Again
Rudest most disrespectful company I have ever talked to. The gentleman who answered the phone was very nice, but when he transferred the phone to another person to answer my question.....wow.This person who I think was the owner, was condescending, rude, wouldnt let me talk and just a all around jerk. He would tell me I was wrong, basically telling me i didnt know what I was talking about. I was trying to find a local alarm company that I could refer my customers to. Now I will tell all my customers what company not to use. Such a sad representation of a local Tucson company. I would expect this kind of crappy attitude from a national company.
They stink. Theyre not honest. If you try to get satisfaction they attack you personally.
I work for Allstate Insurance and I deal with many Alarm Companies on behalf of my insureds. An Alarm Discount is available on our Homeowner Policy that we offer through Allstate but in order to maintain the discount we frequently need a certificate of an alarm system. I called Young Alarm and received immediate help and the gentleman I spoke to was very nice. I have had many bad experiences when dealing with competitors such as ADT not complying with requests that it is so refreshing to see a company that is on the ball. Thank you Young Alarm!!
The best alarm service I have even had: transparent, prompt, reasonable and a local Tucson company.
Nice local alarm service and monitoring company, recommend it.
Super friendly service and quick response
Shockingly rude and poor quality of installation on sensors.
Horrible company.