I shopped around for home security and came back to US Alarm Brokers and Brandon after a thorough search. We are thrilled with our decision. Brandon took the time to listen to my somewhat unique security needs and answered all of my questions promptly. We came up with a layout and monitoring system to meet our needs at a price we can afford. Once we decided to go forward, our install date was promptly scheduled and the install was done seamlessly and right on time. We were educated about how to utilize the system and finally have some peace of mind in securing our home. Thank you US Alarm Brokers and Brandon!! We are grateful for our system!
Brandon was so great to work with. He went above and beyond my expectations. I had a situation that happened and needed extra security in my home ASAP. He was super responsive and got me all set up despite his already full schedule. I love the prompt, personalized service he gives and I dont have to wait on hold for hours to get assistance. Thank you so much, Brandon!
When I happened onto USAB via Google search, I was suspicious of all the 5 star reviews the company received. How is it possible that any company is that outstanding? Well, the reviews were all true! The Regional Manager, Brandon Mayfield, answered my phone inquiry with a clear overview of the systems and services that he could offer, and came to our house to nail down the best options. From the start, Brandon was on-time to appointments, quick to return phone calls or respond to emails/texts, and very, very knowledgeable. Brian replaced our old interior security system which had become just too pricey with a more accessible system at much lower monthly monitoring costs. When we mentioned that we would like some cameras and motion detectors on the outside of the house, Brandon recommended some Ring products as a less-expensive alternative to the more commercial products that he carries. Although he does not usually install Ring products, he offered to install Ring products that we would buy ourselves, and recommended specific products. As soon as the products arrived, he installed them for a nominal cost and taught us how to use them. Brandon and his company truly represent the ideal of customer service, and I feel so lucky to have found them!
Brandon and his team are great, they are quick, efficient and always do what they can to help you out. I would recommend them to anyone looking for a security system.
Brandon at US Alarm Brokers is the man! He did my business office and now doing my home. He is honest, knowledgeable, and always available should I have any questions. If you’re looking for a security system for your home or business, give Brandon at US Alarm Brokers a call!!!
So impressed with US Alarm Brokers. I switched from another company after being with them for 16 years because they sold to a larger Corp and service and billing wasn’t as good. I wanted to support a local family business and Brandon at US Alarm brokers made it so easy for me to be happy with my decision to switch. He was quick to install and even had him do some extra work that wasn’t planned. He is great at follow up and always available when I call or text with a question. Super fantastic family business. Support local Tucson! Oh, and they saved me money on my monitoring—great prices and not pushy at all. Brandon wants to inform you but doesn’t push you.
Absolutely Amazing! I shopped this alarm hard, and these guys provided me with everything I wanted: Brand Name Quality Equipment, a Perfect Install (every wire was positioned so clean & hidden), a Great Price, and NO CONTRACT for monthly service (which is even cheaper than the others too)! Brandon, the owner showed up on time, succeeded in addressing every one of my special requests, offered his personal cell number should a need arise, and installed a pretty complicated warehouse alarm system himself, with a perfect end result! This company is incredible! They are well established, trusted by major corporate entities here in town, and they are LOCALLY OWNED! Brandon was very likable, extremely professional, and left me thinking that this is one of the best contractors I think Ive ever worked with! ALL EXPECTATIONS SURPASSED!
I am 70 years old and have had an alarm system for my houses for over 40 years. In that time I must say that US alarm brokers is the best company I have ever dealt with. The service has been amazing. Brandon Mayfield promised me service beyond the call of duty and he has lived up to those promises. I would not hesitate for a second to do business with US Alarm Brokers, a fantastic company.
This review is for the initial communication, assessment, and setup. I am a new customer so cant yet comment on the on-going service. My tenant had an intruder and wanted a security system installed immediately. US Alarm Brokers was quick to respond to my inquiry. They were professional and prompt. They had someone come out within a day or so for assessment and then they did the install on a holiday because they knew my tenant was anxious to get the security! My tenant is very happy, as am I. Thank you!
We purchased a home that previously had a wired alarm system. Over the years we talked about having it updated and activated, but never did. We finally made the move and called a few places. US Alarm was one of those. They gave us a lot of information over the phone, but also offered to come out and do a more extensive survey. We were happy with the no-pressure sales and options that were provided. We found that having a security system is affordable and can be customized to our needs. The system was installed less than a week later. Professional all around, customer service top-notch, walked us through everything and made sure we had all of our questions answered. Great value, great product, great company. Service after the sale is assured as well. Highly recommend to anyone for their home or business security needs.
I researched several home security system options after I bought a home and US Alarm Brokers was hands down the best choice in all categories. I called a few of the more well known companies and just was not satisfied until I stumbled upon US Alarm Brokers multiple 5-star reviews on various review sites. I called Brandon and knew from our phone call that US Alarm Brokers was going to be my choice for home security based on the options, prices, and excellent customer service. He was able to accommodate my request to have the system installed the following week in the evening. He showed up on time and was very professional and knowledgeable. He answered all of our questions and had good advice and insight. He truly strives to provide quality customer service and give his customers a peace of mind with a great home security system! After the installation was completed, he thoroughly went over the system and the app with us. Both the system and app are very user friendly and I love being able to arm or disarm the alarm from my phone from anywhere. I am so happy with my decision to go with US Alarm Brokers - I highly recommend this company and Brandon!
We just had a security system installed by US Alarm Brokers. Cant say enough good things about this company and Brandon. My husband called and spoke with Brandon and within a few days he was at our home meeting with us. He was not pushy and did not try to sell us equipment we did not need. He did the installation and we couldnt be more pleased. He was neat, clean and very respectful of our home. After installation he went over the entire system and showed us how it worked. Of course in the following days, we had questions and Brandon was just a phone call away. He was never too busy to take our calls and actually took the time to come back to the house and make sure we understood the workings of the system. I would highly recommend US Alarm Brokers.
After reading all the amazing reviews I decided to go with US Alarm Brokers and wow those great reviews were spot on! Brandon took care of me along with his installation specialist Lucas. They both went above and beyond giving me an AMAZING customer experience. I can’t thank the US Alarm Brokers team enough and will refer them to everyone I know!
Brandon recently came out to Clarissas Logo Productions and was very knowledgeable, customer oriented and friendly. He hit some obstacles during the wiring process and he did everything in his power to make sure our system was up and running efficiently before leaving. We are recommending him to everyone. Great company!
I’d just like to say a personal thank you to Brandon Mayfield and his team!!! We’ve been looking and interviewing new security companies, as ours was less than par, for several months without finding something we loved.I’d purchased “Fort Knox” worth of security through a company but wasn’t feeling overly excited about it as I’d have to do everything myself. The company I’d purchased from recommended US Alarm Brokers as well as 2 other companies for install. Upon doing more research before they came out I learned first hand that they work with TPD and even several TPD officers uses them personally so I chose them. Did more research and what they offered was 1000% better and offered more than what I’d originally purchased. So I called them up and told them I’m returning everything and want to go with you guys!Brandon NEVER pulled a sales speech on me. I never felt pressured to switch or change my mind like ADT and Vivint and some others made me feel. It was solely based on facts and my own personal research. I have to say I’m beyond thrilled with this decision! My parents were present for this encounter and will be using them as soon as their contract ends with the company they’ve been stuck with for years.Not long after my install was set up our neighborhood was cased. They tried to cut my WiFi off to disable my cameras and the next night stole stuff from my neighbors. Because I went with US Alarm Brokers I was able to help my neighbor and the police out with images and timelines.If you’re on the fence like I was, and you’ve looked at so many companies you can’t see straight, look no further! They’re responsive, over the top helpful and genuinely good people! Brandon helped me work my settings so I could help my neighbor out. I’ll say this, I’ve NEVER experienced that with our old security companies! And when Brandon learned of this he even followed up to make sure we were still safe!!! Who does that? Love this company!I, also, love that I’m not in a contract and that it’s monitored locally! More than the big name brand companies offer. I’m very satisfied and would recommend them to anyone!!
If you are looking for an honest and dependable security company, call Brandon. He is great to work with. He responds quickly, has great communication skills and doesnt try to sell you more than you need. He takes the time to explain what he has to offer in great detail and how it might benefit you. He has installed systems in three locations for us without a hitch. He is extremely knowledgeable about residential and business security. He is a fair and trustworthy business person. I highly recommend him and will continue to use him in the future.
Been doing business with this company for over 3 years outstanding business ethics, highly recommended if you need security in any fashion,,CCTV Specialists,
Brandons knowledge and professionalism has always been above and beyond excellent. He worked around my work schedule, by being able to do my installation and programming at 6:00 am before I leave to work. I have yet to have any service company offer that type of service. Brandon arrives on time always and is able to answer any and all questions I have. He assures that you know how to use the system and assures that the system is working properly before he leaves. Excellent customer service.
The Regional Manager, Brandon Mayfield, is an excellent ambassador for the company and a truly great person. I recently had an alarm installed and he was professional, courteous, and has excellent customer service skills. He was very understanding of the many contractors I had running around my house while he was performing the instillation and patiently answered my questions. He even waited on me while I had a discussion with another contractor. I cannot stress how impressed I am with him and his service.I have since sent him several emails asking a few follow up questions and he replies quickly at late hours and even has encouraged me to text him or call him directly with issues or questions. You would be hard pressed to find a better individual and company to deal with than Brandon and US Alarm Brokers. I am very happy I found him and will definitely be recommending him to others in need of an alarm system in this area.As for the system, it has a beautiful large touch screen that can be controlled in the house, from the web, and even from my smart phone. The price of instillation is great and the monthly monitoring is reasonable. I am blown away at how easy it is to use and how much customization a user can do if they want to take the time. Very impressed with everything all around!
I was at a crossroads with moving my old alarm system to my new location, or buying a new one. Then I came across an advertising card with Brandons name and business information. After meeting with him, I felt very comfortable and confident he would do a good job. I was right! Since then, I have had my house changed over to one of his systems and it is so easy to manage. I feel safer now than I did before. I highly recommend giving Brandon a call and you can see for yourself what is available now with all of the new technology, at very competitive prices. Not only will you be happy with the service, but getting to know Brandon is a real plus.
I highly recommend Brandon! We had another alarm company before Brandon and in comparison Brandons customer service, knowledge and expertise is by far the BEST! Brandons response time is excellent. He answers all our questions and takes the time to explain how the alarm, cameras and equipment work. He is very efficient. Installed our alarm system in little time. We have been with Brandon for many years. We had a minor issue with one of our cameras and Brandon did not hesitate to offer to come out and fix or replace it. He is trustworthy, professional and always has a great disposition. We have recommended Brandon highly to many of our friends and relatives and they all have good things to say about Brandon. We are very happy with his service. We have peace of mind knowing our home is under security. And knowing Brandon is just a phone call away should we ever need anything is an added bonus. I cant say enough good things about Brandon and his professional service. I highly recommended him!
Brandon did a great installing our new touch screen alarm. We even added the controller for the ac. Our next item is going to be the garage controller that can be used through our phones as well. Thank you Brandon. You are a professional on so many levels, and willing to go up and beyond to help the customer. I highly recommend this company and I am talking to my neighbors to switch to this company.
Great experience! Brandon was so helpful and honest with pricing and went over the whole alarm system with me. Set up as easy and effortless, for him. I would be so confused if I had to do myself. He was able to set up my massive house with all my windows with great installation and the cost cannot be beat. Scheduling was easy and he worked around my busy lifestyle. The alarm has so many features and freebies, great cost! selling peace of mind well guess what I am sold with this company.
From the moment we placed the call to US Alarm Brokers I felt safe. They addressed our needs quickly and found us the right alarm for the right price. I would recommend them to anyone who wants to feel safe and secure, not only in their own home, but knowing you are in the hands of a great company. Great customer service. Timely work.
Brandon came to my house to install home security system yesterday. He showed up on time and was very friendly to me and my 4 years old boy. He also helped me to save some money by using some of the old devices that I had from the previous company. Unlike most of the sales people who want customers to buy everything new from them. Brandon is also very patient with calm nature so it is comfortable for me to talk to him and ask questions.I m very thankful to be Brandons customer and really appreciate his hard work and excellent service!!
My sister recommended US Alarm Brokers and we were able to get a truly reliable system at a great price!Having an alarm system for my home helps me sleep better at night. I would recommend US Alarm Brokers to anyone who is interested in safeguarding their family.The staff at US Alarm Brokers are very professional and provide excellent customer service - if only every business were this good!Thank you US Alarm Brokers!
Cannot recommend this company enough. Brandon came over to check out house and hooked up the system that day. The most modern, easy to operate security system weve ever had. Awesome app. We feel so much safer and know we can trust the company. Found them through google reviews so want to add to the praise because we are very very happy with the system.
Brandon is the absolute symbol of superior customer service. We began researching alarm companies for our home in Tubac. Once we talked with Brandon, we knew US Alarm Brokers was the company to choose. He was extremely knowledgeable and not concerned about the sale- more concerned with how to meet our needs at a fair price. Since installing our system in December, we wanted a couple additional products- he ordered them up, scheduled a time to install and was on time! Brandon is true to his word. Well definitely recommend Brandon and US Alarm Brokers. They are the best in the business. Thank you Brandon!!
I interviewed four different companies for my home monitoring needs. Being in the security industry, I know what Im looking for. The most important factors to me were technology and customer service. US Alarm Brokers has the very latest security systems out there, but the people I met from their company is what put them head and shoulders above the rest. Theyre very professional, personal, and responsive. Ive had to call twice after instillation for follow-up questions and they have been on it. Im very pleased and would recommend them highly to anyone.
Our older home had a 20+ year hardwired alarm system that needed some serious upgrades before it could function. Brandon came out and provided a pressure-free quote that allowed us to use the existing wiring with a new panel and much newer/better technology. After talking to a handful of other alarm companies, Brandon was a breath of fresh air. He was down to earth, extremely knowledgable on how to best outfit our home, and listened to what we wanted without pushing us to buy things we didnt need. He provided two options on the quote - one with some upfront costs and no contract (and a lower monthly cost), and one with completely free install but a 3-year contract. Both options were significantly better than any of the national alarm companies, and with undoubtedly better (and local) service. We ultimately decided on the no-contract option, but either option was still cheaper than almost every other quote we had.On the day of the install, Brandon spent quite a bit of time disassembling the existing wiring of the old system and ended up improving our system from 8 zones to 16 (which essentially allowed for one zone per sensor). We also installed some additional smart home options, including a smart garage door opener. He helped us set it all up on alarm.com so we can be fully connected through an app, with options to add functionality of additional connected technologies at a later date (smart lights, smart locks, thermostat, etc).A few days after we had the install, we had a false alarm due to a shorted wire in the OLD system (which was impossible to detect initially). Brandon immediately came out and fixed the issue at no additional cost - far exceeding any expectations we had. This was not an issue he created, but it was important to him that the issue was fixed and that we had a fully functional system.I HIGHLY recommend Brandon and US Alarm Brokers to anybody looking for an alarm system, whether its installing a new one or upgrading an existing system. Im extremely happy with the service, and Brandon is as good as it gets. Thank you!
US Alarm Brokers is BY FAR the best alarm company ever. Search no further, this is the only place to get your alarm. Brandon is the best broker I have ever met. Any time, day or night he is available to his customers. He truly cares about your safety and happiness. He goes above and beyond in every aspect. I have referred many people to him and they all have the same response, Brandon and this company is AMAZING!! Thanks for keeping us safe Brandon!
Customer service was awesome!! Brandons customer service skills & communication skills are a 5 star!! He is a nice gentlemen and very helpful in everything. He also answered all our questions and more. Brandon is one of those down to earth and trustworthy guys!! Anyone that is in need of home security or anyone who is looking, searching for home security U.S. Alarm Brokers are the ones!! Thanks U.S. Alarm Brokers-- Thanks Brandon
Brandon was very knowledgeable on equipment and very professional. I called Brandon, he was here the next day and had my unit installed that day! Very good work. I have recommended him to three other people they are all happy. Great company.Robert
I would highly recommend US Alarm Brokers. They were exceptionally professional and meticulous to their work. They took the time to explain their installation and made sure to answer all questions. Definitely a great company to go with!
Brandon was professional, and very patient! He showed my wife and I how to use the touch pad, and made it very easy for us to understand. We arent very technically savvy, so this was a huge help! He was more affordable than the other companies we looked in to. I highly recommend him to anyone who is searching for an alarm, or planning to use an alarm company!
We contacted US Alarm Brokers after moving my elderly mother into a new home. Due to our situation, Brandon dropped everything to get the alarm system installed ASAP. During the installation Brandon walked us through the process and the capabilities of the system at which time he emphasized the importance of us becoming familiar with the system and the app. Once the installation process was done, it was an easy system to use and extremely affordable. We now have peace of mind knowing that we can check on my mom by video when we are out of town or at home because she fails to answer her phone. Any time we have any issues or questions with the system, Brandon is quick to help us. We cant say enough about Brandon, his professionalism, his caring about the customer & the company and his knowledge of his job. I have recommended US Alarm Brokers to several friends. Brandon is honest, trustworthy and truly makes you feel like family.
I cant express how impressed I am by this company. My sales rep (Brandon) was well spoken, clean, well dressed, and EARLY! He arrived at our home and did a complete walk through and explained the entire system to us and he was very knowledgeable about the product. I have referred him to my mother-in-law whom also purchased an alarm system. I would recommend this alarm company to anyone looking for an honest and dependable security system company.
I would like to thank you Brandon Mayfield for your professional and expedient services. Your company was able to get our family into a new touch screen system that did not need a phone line to communicate with the 24/7 monitoring center. The sales team was very professional and knowledgeable of their products and options available. One of the highlights that I enjoy about my new system is the 24/7 monitored fire protection services, which is part of my burglar security system. I was able to receive this and a lot more for no equipment cost, no installation fees, and an app for my tablet and cellular phone to stay connected at all times. Thank you U.S. Alarm Brokers!
I would like to think USAB for their customer service. They set me up with a usable basic system that I was able to operate, yet it does everything for you. They came out quickly to give me a quote and installed it two days later. The service was and install was fast, affordable and neat. I highly recommend this company for your homes security.
I recently had a US Alarm installed in my home and one in my sons home. It was an wonderful experience! Brandon Mayfield was true professional. He arrived on time and answered all of my questions and made sure that I knew how the system worked. He called to see how I was doing with the new alarm. The follow-up has been outstanding! My motto is, why settle for less when you can have the best and US alarm and employees are the best!
I have recommended US Alarm Brokers to all my family and friends. The system they offer is state of the art and easy to use, unlike the system I had before with a different provider. Plus, the customer service is exceptional. Whenever my husband or I have had a concern, we have called Brandon. The issue is addressed immediately and fixed, in a courteous and competent manner. My husband and I couldnt be happier with our new alarm company. Thank you, US Alarm Brokers. Your company has earned an A+ in my book.
Working with Brandon was a great experience! He is very knowledgeable and used a low pressure approach to help me decide on what system was best for our needs. He was on time and returned all my calls very promptly. Hes the go to man for home security systems!
After two break in attempts on our home last year we decided to get an alarm. I spoke with three different companies and and am SO glad that we went with US Alarm Brokers. They were by far the most affordable installation, and the customer service was (and continues to be) generally fantastic. Over a year later and I know that they will still stand by their product and help with anything that they can. I have recommended them to friends in the area and will continue to do so, theyre wonderful!
I shopped around and decided to go with this company because of the great customer service and no pushy sales men! It is also very easy to get questions answered without having to wait long hold times over the phone. Brandon was able to work around my schedule in order to come and install my system, he was very professional, and quick to answer any questions. I am happy with my choice, and highly recommend this company for your home security needs.
I just had US Alarm Brokers install a new system in my house. I have known Brandon Mayfield for a couple years and called him because all of my fire alarms were going off. He was very prompt in getting to my house. He told me that they dont do smoke detectors, but he did tell me how to fix the problem. So I asked him about a house alarm. He is very knowledgeable on all of his products. I ended up getting our house alarms installed with in 3 days from his original appointment. Great Customer Service!! Would and will recommend Brandon and US Alarm Brokers to everybodyThank-you for the peace of Mind!
I wanted to feel safe in my home and invited Brandon Mayfield and US Alarm Brokers to install a security system.This was after a lot of comparison shopping. The system is user friendly and provided the peace of mind I needed. When I had a question Brandon promptly returned my call. The cost of the system is the most reasonable on the market today. I would highly recommend the product and staff of US Alarm Brokers. Thanks, Brandon.
I will continue to recommend to friends and family. This company by far is the best!!!Contacted USAB Alarm Brokers to get some pricing, I met with Brandon who came out very quickly. Pricing and installation was just what we were looking for. Very professional and caring, It’s awesome to support local businesses, thank you for the peace of mind.
I have had a truly wonderful experience. I had someone break into my house, and Brandon came out the next day to install the alarms. He has come back since for any issue I have and responds immediately to me. There is no installation fee or product fees! Best price out there and fantastic support. 5 stars without a doubt!
U.S. Alarm Brokers protects our business and our home. These guys have been really great. Anytime we need them they always answer and get out right away if something needs to be fixed. We have referred dozens of family and friends to them and will continue to. They really care about the service they give!
US Alarm Brokers is the most professional alarm provider Ive ever used. Having experienced ADT, Protection One, Siren and Honeywell personally, the service and equipment is by far superior to my previous experiences. Not only was my equipment free, I was also able to alarm my overhead rolling garage door and have the smoke detector service added as well as part of my monthly package at no extra cost.
We have a local sandwich shop which includes multiple locations in Tucson. All of our stores have alarm systems through US Alarm and we are very happy with the service. They go out of their way to ensure all of our restaurants are secure. We had a sensor that we blocked with a very large plant. This plant caused a false alarm twice the other night. The very next day Brandon came out and tested the sensor. The sensor was fine and instead of having us move the plant he relocated the sensor. I called for the service on Monday and their schedule was booked. they still made it out the same day I called. Their support and service is a step above all others. Thank you keep up the good work!!!
Recently my daughter started waking up in the middle of the night, terrified that someone was going to break into our house. It got so bad that she was having small anxiety attacks. Very concerned for my daughters well being, I placed a call to our old alarm company @ EARS. There I spoke with Steve, who then referred me to Brandon @ US Alarm Brokers. That same afternoon I received a call from Brandon. I explained to him what was going on with my daughter and my intentions of getting my alarm reactivated again. Realizing the severity of the situation, Brandon cleared up his schedule to meet with my wife and I the following morning. When Brandon arrived, my wife and I sat down and discussed all of our options. He was very knowledgeable and it put our mind at east knowing that we where going to get a great product. Very confident in Brandons ability to get the job done, we decided to go ahead and get the alarm system with US Alarm Brokers. The best part was that they he was able to install the alarm that same morning, so that my daughter could have better peace of mine knowing our house was protected. Even better still, he was even able to utilize all of the old sensors we had with the previous system, on top of the new ones he installed. The install took no time at all and before I knew it, I was learning how to operate the alarm system and Brandon was on his way. That afternoon when my daughter came home from school, I showed her that Brandon had even placed a sensor in her room as well. The look of relief on her face was worth every penny. Thanks Brandon to you and your team for taking such great care of us and giving my family total peace of mind!
As a former security consultant I am very familiar with this company and its line of products. I found the technology in their products to be top of the line and the customer service is excellent! I would recommend this company and their services to friends and colleagues alike. Professional, courteous, and spot on.
We just opened a business and had U.S. Alarm Brokers out to install an alarm. They did our home years ago and we still get the same great service. We have had a lot of times we called and always got a fast response. We would highly recommend this company.
After we believe was an attempted breaking and entering at our home, we needed some peace of mind fast. Brandon was at our house the next day walking us through the installation of fantastic home security system that is giving my family the protection we need. Kudos on the fast response and expert service!
I love this company! They are customer service oriented and strive to stay current with the latest technology as well as maintaina vast knowledge over the products they offer. I use them for both, home and business. I highly recommend them as they are far superior over other companies Ive utilized in the past.
We have had our system for over a year. Brandon Mayfield is an outstanding representative of the company. He responds to calls almost immediately and comes to the house promptly, if the issue cannot be resolved over the phone. It is to nice to know I have good security system with a great support team.
I have been involved with US Alarm Brokers since its inception. It is a family run business comprised of individuals who truly do care about your safety and who take pride in great customer service. I have personally known the family for over 20 years and would absolutely trust them with more than just my security needs. The company has its finger on the pulse, regularly conducting market research to assure you are getting the best price possible for the quality services and equipment provided. I have found that family owned, genuine companies are becoming harder and harder to come by these days. With that, the consumer forgoes personalized customer service, best price per item, and overall individualized care and becomes a just number. At US Alarm Brokers, their customers are NOT just numbers.
Great experience with a great company! Brandon with US Alarm Brokers was very professional and easy to work with. Free equipment with contract for a great deal. Cant go wrong with dealing with them. Thank you for a great experience!!!
I was in need of installing a security alarm system and security cameras. I read the reviews for Alarm Brokers and I can easily see why Brandon averages 5 stars. I met with Brandon to discuss my needs. Brandon was awesome about listening and recommending products for my needs. Brandon brought his installers to my house to reviewed what I was wanting. They made recommendations that I had not thought of.Brandon is very accessible and responsive to any questions. His team installed the cameras and reviewed how to use them and set up the software on my phone and computer. My wife and I are thrilled with the new system. Please give Brandon a call before you hire any other company and talk with him you will not regret it.
Brandon is very knowledgeable and provided me with a great system. This brings security and peace of mind for not only my business, but also for my home and family. I only recommend Brandon to all my friends and business acquaintances.
Brandon Mayfield is the most conscientious businessman we have met in a very long time. He installed our security system 3 years ago and we have not been sorry. If we have questions or concerns, Brandon is always available. After interviewing a few other companies in the Tucson area, there was no question that he met our needs and budget. My husband and I would recommend him and his company to anyone interested in a security system, especially if they are not up to speed with all the new gadgets. Brandon explains everything in a simple, understandable way and does not try to sell you what you do not need. Five Stars for Brandon and his company!!
Brandon has been great! Easy to deal with and works to accommodate your needs, a rare quality in todays market!! US Alarm Brokers uses multiple monitoring agencies to insure the safety and security you want in a alarm system with the local business relationship and service you cant get from one of the larger alarm companies. Couldnt be happier with the choice I made with US Alarm Brokers!! Thanks Brandon!
I have had nothing but great service from US Alarm Brokers. I was not feeling safe in my own home. This is my first house and I wanted to feel safe and from day one of service, I have had no complaints. The system is also easy to use! It lets me know if my son opens any doors to go outside which is really important to me as he is young and has learned how to open doors. I would recommend this company to anyone!
Working With Brandon has been a great experience. He is very knowledgeable on all aspects of the alarm, low voltage and electrical industry. He is trustworthy and has an outstanding work ethic. Thank you for all you do!
Brandon came out on a Friday night to install our system. My work schedule makes it tough to be home during business hours. I am a business owner as well.He was very personal with my wife and kids. My son sat and watched him during the entire install asking him a million questions. (He answered all of them)He answered all of our questions regarding the system, set us up on our cell phones so we can arm and disarm our system, and gave us his personal cell phone and told us to call anytime with any questions. We trust Brandon and his Home security system. We thank him and would recommend him to friends, family, and anyone else looking for a home alarm system.
Its not easy to find a company thats goes above and beyond for you. All the bells and whistles and at a great price for the level of service and professionalism. Im glad I found these guys and look forward to a long great relationship
We have had our security system for several years now through US Alarm Brokers and could not be happier with the service and staff. Brandon is always there when we have questions or concerns, he replies to emails and text messages almost instantly. He has helped us move the system several times with ease. It is obvious he cares about his company and makes time for his customers. Billing is really convenient, can be paid with one click on PayPal. Their prices are unbeatable, I know this because I shopped around. We will be customers of theirs for years to come! Very happy!!
Brandon did a great job and I have a system that is second to NONE! I have EVERYTHING.... camera, zwave lights and locks, outlets. This is full home automation at its best! After being broke into several years ago without a system, I will never go without again. Brandon and his company comes highly recommend! !
USAB was recommended to us by our neighbor and we sure are glad we went with this company for our security system. Brandon, the owner is a true professional and knows his products very well. Whenever we have a need, he responds quickly and explains the functions of the system very patiently. If you are looking for a reliable company to install a security system, check this company out. We very highly recommend Brandon and USAB.
Called to have sensor removed and replaced on new sliding glass door. Brandon was here as he said,Which was within the hour. Brandon was friendly and efficient. Highly recommend this company for a job well done.
U S A B is truly customer oriented. Brandon is a caring professional man of his word. They continued to give me exceptional service several months after initial instillation of my system, and I must add I have a basic system.
It has always been a pleasure to work with Brandon. He is efficient and helpful to deal with my office and home security needs. I would recommend him to any customer and any of my clients for their home security needs.
Brandon and Lisa provide an excellent alarm service. They are very responsive in dealing with customer concerns. On short notice they were able to upgrade our system. We have been their customers for several years and have nothing but good things to say about them and their company.
Brandon Mayfield, of U.S. Alarm Brokers, exemplifies the companys mission of high-tech products combined with old-fashioned customer service. Not only do the alarm system options represent the latest in high quality safety and security features, but Brandons professional and prompt response to any questions, issues or concerns offers the additional security of knowing that youve purchased an exceptional product backed by exemplary customer service.
Brandon was an awesome guy. He did an amazing job installing my new alarm system. I would highly recommend his company.
I love the speedy service!! Staff is awesome and always very helpful!! Best prices in town. Very honest and loyal!!
Thanks to Brandon with his great knowledge and customer service. He saved me a lot of money and hassle. Even drove a hour to fix what the other alarm company messed up. Nice guy! I trust that my family and home are safe now.
I strongly recommend US Alarm Brokers for both residential and commercial installations. Company representative/partner Brandon Mayfield goes above and beyond with both installation and post-installation service. Not only have I saved big $$$ over ADT, but I have additional features including smart-phone and web based options to set the alarms. My home and my business are both more secure through US Alarm Brokers. Great job folks!
Best Alarm company in town! Nothing better than supporting a local business with impeccable customer service! Highly recommend Brandon and US Alarm Brokers!!
These guys are very professional. Very prompt, on time. Extremely knowledgeable about their products and service. I highly recommend this company to my friends and family.
Great alarm system with staff that is very knowledgeable and trustworthy. I shopped around with multiple other companies before I found US Alarm brokers online. Very glad I did👍🏻!
Brandon was very professional and was able to accommodate us on a short notice and tackle a difficult layout with no problem. The system is extremely user friendly and even the youngest child had no trouble learning the proceedure.
Steve and Brandon installed the alarm system in my new home after my researching various companies throughout the Tucson area .I was impressed with the system and the convenience of using key fob or cell phone to arm and disarm . The main keypad panel is sleek in its design .It was a pleasure to do business with two of the most courteous and knowledgeable contractors I have met to date .I highly recommend this company to anyone who would like to install a security system or home theatre system !
US Alarm Brokers is super easy. These guys are super good and very affordable. Plus their super close to home. I seriously recommend doing business with them.
Brandon,Thank you so much for everything. You will always be our alarm and fire guy. Heres to a great year. I will always be your client.
Best system on the market by far. My touch screen is light years ahead of the system ADT sells. Brandon (my representative) was on time, professional installation, and great to work with. If you dont have US Alarm Brokers, then youre missing out.
Our neighbor was burglarized and we decided to get an alarm before it happened to us. We had several quotes from all of the well known companies. U.S. Alarm Brokers came out and was able to do all of our windows and doors, motion detectors, remotes and more for nothing out of pocket. The other bids we received were crazy! The sales rep from USAB came in and let us see the system before we made a decision. They did not pressure us to buy for one second. I would highly recommend their service!
Had just bought a house, brandon came by and took great care of me, protected my home and gave me a great deal, VERY friendly and knowledgeable! this company is honest and reliable i have since recommended to friends and family and all have been satisfied!
Steve and Brandon are very professional and know how treat customers who are unfamiliar with security. This makes selecting the correct alarm a very easy process.Thank you guys for everything!
Amazing customer service and general concern and compasion for customers!! Unbelievable prices and I would refer anyone to them!! Thank you for being so helpful for my family! There should be more companies out there like this one!!!!
Excellent customer service!!! I highly recommend this company to everyone! The best of the best! Thank you for protecting me and my family :)
This company offered us both options of either a contract or no contract. They compared them side by side and we saved a lot of money. They were on time and very professional. You always are able to get ahold of them when you need service!
Brandon Mayfield and his Team are Great!!! They are the authority in alarm systems in the Tucson area. I proudly recommend them to friends and family.
In such a competitive industry, it is amazing to find a company that not only does everything that they promise, they go above and beyond. Our family could not be more pleased with our experience with U. S. Alarm Brokers, LLC. A company with integrity, where the customer really does come first.
Customer service is unmatched from the sale to the install. Any questions are easily answered and the knowledge of the product showed real professionalism and a real care for the customer to know the product being sold.
Brandon Mayfield was Very professional and knowledgeable, Family and I feel very safe in our home. Great start up packages Thanks Brandon for all your help.
Steve & Brandon are awesome!! They are very Knowledgeable, Trust worthy, and just GREAT at everything that they do!!!! I highly recommend them!
I am most grateful to US Alarm Broker. I wished I learned about the company earlier. I appreciate USAB so much because of the owner, Brandon Mayfield. He is very reliable and honest. His quotes are what they are. Very reasonable and straightforward. I am impressed by his business etiquettes and acumen. A rare species in business field where one often has to be wary of hidden cost etc. He responds ASAP to phone calls. I can count on him to be there if I need him. Being reliable is of paramount importance to me. I want a company I can rely on for instant and immediate response.
Brandon is absolutely awesome to work with. I recommend him to everyone I know that is about to dive into buying an alarm system.