My ordered food was delicious; chicken rolled tacos, side of beans, rice.Parking not so good; cramped. Its a challenge to get in and out. Food is the treat; delicious. Servers were very nice.
Excellent service both times I had to go in. The first time they replaced the screen but it had a faulty audio connection so they ordered a new old and installed quickly at no charge. Phone works great now. No pitch for cases or add-ons but they have some there if needed.
Good service, realistic time frame.
Worst customer service ever. Slow languid inefficient and total waste of 45 minutes.
Extremely nice people. Were very respectful and kind. Fixed my problem fast and for free. Would recommend for anyone in need of device repair and my first go-to when Im having an issue. Great job :)
Had a super positive encounter with Trevor today. I had called him about an issue and could tell just from his voice and manner of speaking that he is one of those genuinely good people. My subsequent visit to the store provided another super positive impression of him. He solved my problem, and I can tell you that he would be someone I would trust with any issues that come up with my devices in the future. He is the kind of person that makes you become a loyal customer. I hope, as I am sure must be the case, that he is appreciated by the business owner.After a conversation with someone at the social security office this morning, which made me feel she was hired in response to an ad that said we are looking for rude and stupid people, Travis made me feel that all hope is not lost.
Very happy with the service. My daughter dropped her phone shattering the screen and was thankful Stephanie was able to help us get an Asurion Claim filed. We had a $29 deductible and her iPhone X was fixed quickly, while we walked around Park Place mall. These guys are helpful and very knowledgeable.
More expensive than was quoted
Trevor is awesome!! Great conversation and a wonderful phone fix. Definitely want him to fix anything else that breaks in my life. Thanks Trevor I really appreciate it
Great service! My vibration motor gave out on my phone and Louis did a great job fixing it! I waited a few weeks to write a review and my phones been working great ever since. He even stayed a little late one evening to get my phone back to me in working condition. Im really happy with their great service. I think Louis deserves a raise!
Fixed an iPhone X with expanding battery causing screen to separate and bulge out. Best Buy couldnt do it but recommended uBreakiFix and Im glad they did. Phone looks like new and works perfectly. Andrezj was the technician.
My fiancé and I hadn’t been able to fix our laptop (HP Spectre x360) in over a year. Trevor and his coworkers were able to find the problem and solution in a great turnover period. We’re very happy with the service and communication. We will definitely use uBreakiFix at the Foothills Mall again.
Q and Julian came to my office late and got my Galaxy S8 screen replaced. It was broken and I had a high need to keep the phone operating and not loose my sensitive data and photos. My business didnt even hiccup as the repair work was flawless and timely. Thanks and I look forward to working with you guys again. Being in construction; its only a matter of time and Ill be calling.
Very knowledgeable about the products, was very friendly and fast had no problems with anything, no appointment and was treating like I did! Price was best in town Phil was outstanding... will be back here if anything else breaks!
I had a great experience! I was able to make my appointment for the same day. Q the tech was super friendly efficient and knowledgeable.
Being Samsung and Google certified, I didnt expect anything less! Service was excellent as soon I walked in the door; Erick, thats the guy to talk to! Hes very professional and tries to help you in any way that he CAN that benefits YOU. I had just bought my Samsung Galaxy Note 10+ (2) weeks before visiting them with a broken screen on it, and walked out of their shop as if nothing happened to my device! New screen, frame, battery, and best of all...they made my device waterproof AGAIN (and YES, they ran tests on it). I highly recommend Erick and his crew on Foothills Mall! You wont regret it!
I called and asked if they would be able to replace my screen if I had all the supplies and the screen replacement, and they said yes you will just need to pay a service fee. I brought my phone in with the screen replacement and tools that I bought and they said that they would call me when they got done replacing my cell phone screen. A few hours later they called saying that my screen replacement didn’t fit my phone. They said I could either pay to have the right sized screen put on or they would have to put my broken screen back on. I paid $129 to have them put the right sized screen on. In the end, they told me to try and return the screen replacement I bought. My home button wasn’t working either, and they said I would have to take it to Apple to get it fixed. When we got there to pick my phone up they told me that they fixed my home button by replacing the screen; that my home button wasn’t working due to my cracked screen. They were really nice and helpful. They got my cell phone screen and home button fixed the same day I brought my phone in and I have a lifetime warranty. If my screen ever stops working, then they will replace it or give me a refund. Definitely go here to get your phone fixed.
I took my iPhone 8+ in for a cracked screen. Tyler was my customer service rep and he was outstanding. He was very knowledgeable and extremely quick with my repair. Their prices where cheaper than everywhere else I called and the quality is amazing!! I highly recommend Tyler and this company!!
Yeah Q is very delightful he did his work professionally varia nice young man and phone seems to be working wonderfully thank you
Q fixed my daughter’s iPhone 7’s cracked screen efficiently and was very pleasant. I would recommend him for any needed phone or electronica repairs repairs.
Amazing service! They were incredibly friendly and fixed my phone in ten minutes while keeping all of my data. Thank you so much, Phil, youre awesome! Definitely recommend this location!
I dropped my phone off and the staff had it ready in less than 2 hours. They were very helpful and did an awesome job, my phone looks brand new! Their services are very affordable and they do an amazing job. I highly recommend My Gadget Gear.
Took my phone in for a screen repair the other day and the service was so quick and easy! I’ll definitely be coming here in the future. Thank you so much!
Horrible customer service!! Am a repeat customer and have gotten screen protectors there at least 4 times in the past two years. Suddenly today I am no longer in their system by name or phone number. The man there today(who am sure has helped me before) refuses to sell and replace my screen saver for the discounted price which I have always received with absolutely no issues several times before. He was rude, unhelpful, and unprofessional. After a long day at work and driving 1O miles out of my way on the way home this was not how I wanted to end my day. Over a $5 screen protector. Really? I hope your business is the next to fold at that mall.
My Galaxy S8+ would not turn on. Luis and Tyler H brought it back to life and showed me how to perform a soft reset should the problem occurs again. They were both friendly and knowledgeable. Thank you!
Best gadget repair place on the planet! These guys fixed what seemed to be an irreparable iPhone 6 and made it look and work like new. Amazing. I recommend these guys for any repair services you might need. 5 Star Service!
Erick did an amazing job fixing my Note 8, and applied the liquid glass as well. Again, amazing service and definitely recommend stopping on by for your repairs.
Trevor was great today, excellent customer service. He was quick, Courteous, and professional. A+++ experience
Awesome, staff Erick installed my screen protector in no time at all. Service was completed with a smile. If your cell phone needs fixing come and see Erick.
I dropped my phone and the screen broke (with a screen protector on)! Thankfully, I stopped into gadget gear to see if there was anything they could do for me. Not only was I met with incredible customer service, my phone screen was fixed AND in a very timely manner. Very knowledgeable in what they do! Highly recommended!
We went to purchase a tempered glass for an iPhone 5s for my son. Its guaranteed so if it cracks, the next one is replaced for only $5. Diego was great and knowledgeable! Ended up buying 2 pop sockets as well. Great selection of cases.
Trevor was able to get my phone up and running he was great.
Gadget gear is the best place to get your phone fixed. they are fast and reliable and there is no hassle. they fixed my extremely cracked galaxy s6 edge and it looks brand new. highly recommend!
I had my Iphone 5S repaired. Kevin and crew were awesome at letting me know my options as I had some water damage. It could have been that my phone wouldnt work after attempting the fix and would have only been my fault. Additionally, I had a cracked screen. Kevin was able to fix both and was more than pleasant and professional. I love that I didnt have to completely replace my phone, or an arm and a leg - due to the price. They were very reasonable. Great crew there and I would recommend them to all. Thanks!
Id been having issues with my PS4 and after failing multiple times to fix the console on my own, I called GameStop (the Foothills Mall one) and they directed me to uBreakiFix (same location).I called in, described the issues that I was having, and brought my PS4 in later that same day. About a week later, they called me back with an assessment and price estimate and I picked my PS4 back up an hour after that. It works great and I havent had a single issue since.The man that I spoke with over the phone (Trevor) was the same person that repaired my PS4, and the dudes friggin awesome. He gave me a clear break-down of exactly what was wrong with my PS4, what it would take to fix it, and what those repairs would cost (and he was kind enough to humour my sleep-deprived video game ramblings).Im not too knowledgeable when it comes to repair costs, but the pricing seemed perfectly fair to me and Im stoked to have my PS4 working properly again. Id definitely recommend the place from this experience alone and would highly suggest asking for Trevor if youve got any consoles that need repairs.💪🐺👍
Q was really fast and friendly!Very professional and took care of my iPhonex unless than 15 minutes!
Gadget did a great job fixing our broken iPad. It was badly damaged and it was fixed within a few days and the price was very reasonable. They also give you a warranty for as long as you own your device for free!. I received a courtesy follow up call as well to make sure we were satisfied with our repair and visit. I would recommend them highly.James G.
Q camw by and fixed my phone. I was very pleased with his knowledge and professionalism.
Super nice! erick quickly helped me no problem, and it wasnt for him I was stressed id have to buy a new phone :^)
Q was polite and efficient at fixing my phone. Great job!
Phillip did an excellent job on my beat up iPhone 8. Had it done super fast. Wouldn’t go anywhere else. Give that guy a raise !
Andrzej was able to help me unlock my phone today, he did a great job.
My iphone 4S has been a constant companion and a workhorse for me these past years. I started having issues with the battery life and couldnt figure out what was going wrong. After trying everything including a full clean and restart, I had My Gadget Gear replace the battery for me. The repair was done quickly, professionally and to my delight it didnt leave my phone bricked. Which was very possible with me considering doing the job myself. I like the clean lines of the store and found the staff to be very friendly and knowledgeable about my cell phone and tablets in general.I would highly recommend this store to friends and family that need to buy cases or get their gear back into working order.
Tyler was amazing. Fixed a horrible non usable problem. My fone is essential to my business a ND peace of mind. Hes my go to guy. Im happy I to pass the ubreakifix business to others!!!
A fantastic place to go for phone repairs, cases, and more! Great customer service and fantastic employees. I always get my phone fixed here. Jonathan was so amazing we appreciate his mad skills.
Q came and fixed my phone super fast super easy great quality...
They replaced the back of my phone very quick. I love the fact that they have a $10 off. So, it came out cheaper than going into my service provider to get it fixed.
Amazing! I shattered my IPhone 6 plus while I was out of town. I called Gadget Gear and they helped me right away. They gave me a two hour timeframe, but it was done in less than an hour! My phone is brand new, they even made it faster. The associates were very friendly and very informative. I will definitely go back!
I spoke with Trevor about my charger port having a broken charger stuck inside it. He took it in the back and got the left over charger out without me having to have the port replaced. Great customer service I will comeback for any repairs I need.
Trevor was able to fix my google pixel 3a within just a few hours, he did a great job, highly recommend this place!
So fast and easy. Staff is very knowledgeable and nice. I recommend this place for their great price and service 😊
I was more than happy with the customer service I received. I went in to have the battery replaced on my iPhone and they solved the issue. I also got a glass screen protector for my phone while I was there. The prices were fair and the service was great. I would recommend them myself.
Q came by and fixed my phone works great and good service.
Theyve taken care of both my phone and ipad here now for repair and new cases. honest, knowledgeable staff. fast service. great prices. real world experience of the products they repair and sell, too. youre doing yourself a favor when you take your devices here. Q and Kevin are true professionals. i will use them again for service and accessories.
Do yourself a favor and take your business elsewhere. This place uses poor quality knockoff parts that break right away. We replaced a defective screen on an iPhone and the screen broke two days later while it was in my wifes purse. They refused to stand by their 6 month warranty. Let me tell you. THAT WARRANTY DOES NOT COVER ANYTHING. IT IS A GIMMICK. The tech claimed that we somehow hit the screen with a sharp object, which is a joke. What screen breaks while inside a purse, without dropping it?? Very thin glass replacement. STAY AWAY!
Awesome iPhone repair. We walked in and they quickly and efficiently fixed our phone. Very happy customer. Will be sure to recommend them.
Tyler was exceptional!! This is the best customer service I have ever received for cell phone repair. He was friendly and wanted to be sure that I received great service. Highly recommend
Ive been coming to this store for a while now, and Ive never been disappointed. I picked up a few UAG phone cases and screen protectors, and Im extremely happy with them. The service is always friendly and helpful, which sold me. Best store for phone repairs, cases, etc. :)
They did a good job. I needed my camera to be looked at/cleaned and they finished in about an hour. Plus it was only $20 with a review so thats always good too lol.. customer service was awesome, both gentlemen there are really nice. Will be coming back to get my other phones fixed.
Took a phone in with cracked glass. Picked it up a few hours later and all was great. Took the phone home to find out there was a glitch due to a broken sensor. Took it back to the store and they handled it immediately, same day, and replaced the sensor.The people were courteous, prompt, and did quality work. As far as the glitch, those things happen. Although it meant an extra trip to the store, it was quickly and professionally resolved.The staff was very good to work with and knew what they were doing. They certainly care for the customer and strive to serve.I have no reservations recommending this business.
Tyler was very helpful in getting my cracked iphone7 screen fixed, and the screen looks exactly like how I got it when I first got my phone. Very well done.
Super awesome business! Polite, friendly staff AND they fixed my sons iPad!! The case was bent so 2 other places refused to even try to fix it and the guys at My Gadget Gear did warn me it might be fixable but they tried and they fixed it! Competitive prices and fast friendly service = very happy customer :)
Great customer service by Stephanie. Fixed my screen within 2 hours. Also matched price for case I had seen at cheaper price. Would recommend to others.
My Gadget Gear is great! I took my iPhone 7 Plus in for a repair on the screen - I shattered it :/ Tyler was so kind and helpful! The phone was ready quick - they take pics of the phone before and after and had me sign docs - made everything seem official and legit. They even fixed my ear piece speaker - I can hear people on the other line now! I went there based on google reviews. Hopefully I dont have to go back again for a broken phone, but they have great phone cases & great customer service - Ill definitely be back to say hi! And recommend to others! :) Thanks Tyler, Isfhan & My Gadget Gear for turning a sucky broken phone experience into a good one :)
Do not take your device to the Foothills Mall location. They’ll tell you anything to get your money. If you do go to this location, do not leave the store until you know for absolute sure your device is working, do not take the associates word for it. I was told my phone was working, got it home and nothing. All I got was a none refundable $80 lesson on why it’s important to make sure my devices work before leaving the store. If the device can’t be fixed, be honest about it.
Trevor saved the day. Less than 2 hours for repair. FANTASTIC SERVICE
The team took exceptional care of my galaxy S8 and were extremely professional, curtious, and knowledgeable. And I would and highly reccomend UBREAKIFIX.
This is a terrible company to do business with!! There is a reason they make you electronically sign a huge form before they will work on your phone. They lied to me about discounts, they promised to give me back my old broken screens, and they refused to return a non functioning piece of equipment that they sold me 3 weeks prior. The manager was very confrontational with me after I called him out on not returning my old screens and the phone charger that no longer worked. I spent over $285, and I couldnt get him to return a phone cord for $14.99. What a way to blow off a paying client, and make them never want to go back. They wouldnt return the screens, because they had already taken off and SOLD the other parts to the screen. This is how they make money. THE SCREENS THEY SELL ARE CHEAPER AT APPLE! Do your homework before you go to either of these 2 locations. All this place is good for is HORRENDOUS customer service and sales people that lie to get your business. BUYER BEWARE!
Tyler was wonder. He has fixed several phones for us and he is quick, friendly and very professional. The phones always work great after he fixes them!
Great experience here!! My phone was done when they said I would be and it looks amazing! Would definitely recommend this place. The price is a little high but worth it!
Within one hour they had my camera phone repair as good as new. Wonderful people to work with and so polite and nice I recommend them to everyone thanks again
I got an amaizing customer service, i always come here ! Thanks for your help!
Jevon and q where amazing and nice anf my phone looks great
I had my son’s iPhone 6 repaired twice at the Foohills Mall Location. The first time, we they replaced the screen/glass (for cracked screen). After the repair, my son couldn’t fit the phone into his usual phone case which we showed the associate helping us. He basically told us that we should just get a new case since the phone is repaired and working. Since my son needed his phone, we agreed to use another case.Two weeks later, the screen stopped working and just turns black. So we took it back. The person who helped us this time was very technically knowledgeable and thoroughly inspected and repaired my son’s phone. Hopefully, the repair will last longer this time.
Family owned shop offered fantastic customer service. They did a full frame swap and screen repair and got my phone back to me the same day. Both the owner and the technician were very friendly and accomodating.
Fixed my phone so fast and the service was very friendly! Very affordable, the only place Ill go to fix my phone. HIGHLY recommend!
Very good service. Very helpful staff. Prices are fair and they fixed my screen within 2 hours. Highly recommend
We went to see Tyler and he fixed the screen on our phone right away! It was so easy and fast! Definitely go see them!
Tyler was Awesome!! He cleaned and fixed my phone like brand new.. Good Support!! I would definitely recommend this store location! Super people there!
The customer service here is phenomenal! They fixed my wifes phone and gave great recommendations for a computer I am considering purchasing! Wonderful business!
Q fixed my iPhone 8 Plus for me at my job. He is super fast, helpful and friendly!
Love My Gadget Gear, complete lifesavers!! I dropped my phone in water, it started to show some signs of water damage. I was convinced rice would do the trick, I had it in rice all night and most of the day before I decided to call My Gadget Gear to see what they could do to save my phone. They had me take it in right away, opened it up and showed me how much water was still pooled all around inside. They took my phone and dried everything out, cleaned any corrosion, and tested everything to make sure it was working properly. They have amazing staff and I am so grateful for everything they did to save my phone!
DO NOT GO HERE! I wasted so much time and money at this store trying to get a screen fixed that they replaced. Over several months the store continued to repair the phone but I ended up having to go back into the store about every two weeks to have them to glue the screen back down, which continued to lift off. People GO TO THE APPLE STORE!!!!!!!!!!!! It is so much cheaper, they have reliable products, and they wont try and rip you off. Apple has reliable screens costing $109 vs My Gadget Gear screen $130. DONT GO HERE UNLESS YOU WANT TO COMPLETELY WASTE YOUR TIME AND MONEY!
This place was awesome. Timely fixed my cracked screen. The 6 month warranty is the best in town. I highly recommend them.
THEY BROKE MY IPHONE!!!After hours of work on it (just a cracked screen) I got my iPhone back to find that the haptics aren’t working and the scroll around text isn’t working. To add insult to injury there is now (after less than 48 hr) a HUGE BUBBLE by the Home button.I must take it back although I hate going to the Foothills Mall, it is so empty and dreary.I should have known they didn’t know what they were doing when Jose tried to tell me the zoom on my camera only went up to 5X.I am appalled by this “fix” and will report to the BBB. When I do take my iPhone back I believe I will just demand my money back and take it to a reputable shop.So much for trusting the good reviews this place got on Google.THEY SHOULD NOT BE IN BUSINESS IF THEY CANNOT FIX A SCREEN W/O BREAKING THE PHONE!!!
Had my wifes phone fixed with very fast service! Got the phone back in a couple hours! Very friendly and knowledgeable! We will be going back for all our phone needs!
My Gadget Gear is a great place. They take their time explaining things and are very clear about their products. Wonderful service.
I came here by mistake, but it was the best mistake I could make. They helped me on the spot, had what I needed, gave me the confidence they knew what they were doing, and provided outstanding follow up service. They are now my go-to place for tech needs.
I love these guys. Ive had a couple Iphones fixed here and they work great, and they always follow up with a phone call to make sure it works. You can really tell that they are one of the few business in Tucson that actually CARE about the work they do and their customers.
The man who helped me was extremely pleasant and knowledgeable. I enjoyed my visit there. If something should happen to my phone again, I would really go back there.
I had my Samsung 8+ screen fixed today. :) They repaired the whole face of my phone. The manager was very friendly and it was done in a couple hour . I high recommend UbreakIfix. They replace Apple, and Pixel products too.
Here getting my IPad mini fixed. Great service! Explained very well and great pricing!
Very friendly and quick service. Did an awesome job fixing my cracked iPhone. I was able to get it back within 2 hours.
Great job! Got my Iphone 6s repaired and they were super wonderful! Would definitely recommend :)
I cracked the screen on my iPhone 5 this past weekend. My cell phone provider told me Id have to pay $500 for a new phone because I was not upgrade eligible.I found out about My Gadget Gear from a friend, and they were able to repair my phone for a fraction of the cost. They even offer a warranty on their services which gave me the piece of mind that I was getting professional service.Everyone in the store was helpful and knowledgeable about their products. My phone works just as well as it did before my weekend accident. I also purchased a Lifeproof case from their store to protect my phone from future drops. They have so many cases! All-in-all it was a great experience. I definitely recommend My Gadget Gear if you need any work done to your tablet or smartphone.
Needed a Samsung Authorized Representative to repair phone with a software re-install. There were some hiccups along the way, but they came through and were able to get my phone software updated so my phone is now in 2018, not stuck in 2016 version. Technician was able to do a thorough job at the right price.
Amazing. Vorizen store useless! Everyone over there helped come up w a solution for my issue and saved my data! Earned my business and that of our company. Well done!!
After waiting 3 weeks for them to order a new battery not a recycled battery they were trying to install. I made the decision to order one on my own and have them replace it. We agreed to deduct the amount of the batteries they ordered and only charge me for the install of the new battery that I purchased. Brought my new battery to their store and they refunded me the difference as we agreed. The repair guy on site said it would take about 45 minutes and when I came back he stated that only a specialist could install my battery on my Motorola droid turbo 2. I asked for a full refund and they said they couldnt do that even though they refunded me the difference 45 minutes earlier. This place is a ripoff.
I went in with a phone that had a cracked screen and now I have a phone that no longer works. I went in the first time to get a shattered screen fixed on a galaxy s7, they did not have the part so they ordered it. I waited 2 days for them to call and say they ordered white (my phone is gold) would it be okay to use white, and I said no not for $200 I am paying to get it fixed. They ordered the gold part that took a week to come in. Finally I went to take my phone in and have it fixed, waited at the mall for two hours to go back and find out Dillon the tech fixing my phone heard a crack while placing the weight on to set the glue. He kept my phone and ordered the part again, two days later I finally had a fixed phone. About a week after that the screen started turning purple/black (it spread quickly and is now a black screen) so I rushed it back to them (they said to bring it in and they wold fix the problem right away). Left my phone with Dillon again who said he would order another part and have it fixed. An hour later I got a call saying I would have to pay the $200 again! I absolutely could not do that and am sure the problem was from them fixing it the first time. They took my money and I ended up with a phone that does not work at all anymore.