Today was my 1st time I went to Super Pawn. I’m a very suspicious person when going to new places to do business. I read the negative reviews 1st and most of them, I can toss aside as chronic complainers.That said and out of the way, my experience with Super Pawn was Super Great. I had the privilege with doing my business with Tim, Jenny and Alex. They treated me with kindness and respect and I got what I expected. Their associates good people and I will be going back and do all of my business with them. Thank You Tim!

I came by because of an ad they posted on OfferUp. I didnt actually end up purchasing the item I originally came for but I did purchase another item that I didnt know I wanted till I saw it. The staff were friendly and answered my questions to the best of their ability without trying to act like they just knew everything. Ill be back for sure.

They are worse than the criminals they buy items from. We had an item stolen and it was found at their store. The criminal was caught, So the pawn shop had to hold our item until the case was over. After 14 months unfortunately the case was dismissed. The detective sent a letter of release to the pawn store so we could pick up our stolen item. Dominic the manager came out with the letter and was very friendly at 1st. I signed the letter of release and setting is going to get the item. Came back without the item and proceeded to tell us that we needed to pay the $300 that he lost on purchasing a stolen . As the victim of the theft we are not required to pay for what his loss was. We had to call the detective back and explained what they were doing. The detective told us he had no right to ask for a payment on the item it was released by the courts. After us waiting for over 2 hours and him telling us he had to talk to his legal team. He got tired of us being there and finally gave us our item. He was extremely rude about Having to give it back.

I went in and bought a tablet for a class. I got home and found that the screen lock was on and I had no way to use it. I read the reviews for Super Pawn and I was a little nervous about even trying to get the code much less get a refund. Well, the person who helped me could not have been more helpful and polite. Then he offered to refund or replace the tablet. Thankfully I purchased a warranty and got my money back. Its very simple. Buyer beware. All pawnshops sell merchandise as is and they are not expected to guarantee items that they purchase or take as a payment on a loan. If you go to a pawnshop to buy stuff remember, youre buying something someone else didnt want anymore. So use your brain and make sure you are buying what you want and not another persons unwanted or broken stuff. They are as nice as any pawnshop as I have ever seen or been.

I called first to see if they had items and the person was knowable and helpful and when I went in they were friendly and helpful it was an enjoyable experience

This location has no consideration for their regulars. I will not step foot in this location again to do business. However the SuperPawn on 1st& Prince is managed differently. Much better to be honest.

Always friendly and good prices! So far Ive purchased thousands of dollars of products from this location with no issues. I once forgot a 14 inch tablet I bought from these guys was plugged in, and destroyed the charging port when I picked it up, they accepted the return no problem :-)

Awful customer service with a sad selection. Was ignored by 3 employees when I walked in. They saw me and immediately put their heads down. 2 mins later another customer walks in and they gave customer service to him. Employees discriminate (either because I had came in with a skateboard or because I am in my 20s? - never going back. I highly suggest you avoid this place at all costs!!!

Thanks for the review I will never set foot in this store

I like going to super pawn because of good customer service and good prices

STAY AWAY!! I went in there with a disabled person (Cerebral Palsy) and the shop would not deal with us and even called the police. The employee was an idiot when it came to computers and had hate in his eyes..

Great service from newt and nick.

They are really nice workers

They have always treated people with respect, and have good prices.

I use to love this store,but ALL the great and friendly employees left...all thats left is rude sarcastic poor excuses for employees. the managers also changed for the worse!! please clean house,or i wont be back period.

Fun place to shop. The employees are efficient and really nice.

Employees were awesome not a bad return either

Jacob tried to give us a extremely dirty xbox 360 with no hard drive and the staff is lazy. Also stuff on shevels hasnt been look at all.. booo u suck

I have always recieved good service at the super pawn on milton. They have killer deals on DVD, and you cant beat the 50% off tools sales they have. If you go in ask for Scotty, ask him if he is going to cry in front of everyone again, then get down to business. But Seriously Scotty is the best.

Customer service sucks. Was waiting for another staff member to cover so the could come outside to check out what I have, but that never happened, I was left waiting for nobody

I think the people leaving negative reviews must be on drugs.(tweekers) ..Ive been shopping there for years always great service...

I bought a Xbox 360 from here for $70 and as soon as I got home I found that the controller had chew marks on from a dog the HDMI cord was chewed on wires exposed and to top it off the hard drive was missing intend to bring it back today worst pawn shop Ive seen in a long time.

Smaller pawn shop, They sold alot of As-Is electronic items overpriced

You have additional 30days after your pawn ticket expires after 90 days.

Not a great place to pawn your items but sometimes you can find items ridiculously overpriced but you negotiate and most of the time they go down to a reasonable level but dont expect a spectacular deal on anything.