We’ve been renting from CMS for 6 years and have always gotten great speedy service. Every time we’ve taken our cello in for repairs, they’ve always had it done within a day and always taken care of our musical needs.
Coolest music store in tucson, walked out with an ibanez bass with elixir strings for $150 and a fender amp for $120. they have a great selection for such a small store and mark was super cool and helpful. we’ll be back!
I have been a customer at the Chicago store since I was in junior high school!! I have been a professional musician for many years!! I will always go to the Chicago Store for anything that was necessary from musical instruments to strings!! They have always had a great variety of quality products at very fair and competitive prices!!
I have been a customer of the Chicago Store since 1988. It is a truly iconic store in Tucson, AZ. As a musician I was happy there was a store in town that sold nearly everything that I could possible want. Whether you are a classical, rock and roll, rap or jazz musician chances are you would be able to find what you need at the Chicago store.In addition to myriad instruments and accessories the Chicago store also provides a good repair shop and a sheet music store with a sizable collection of all musical genres and styles. I taught music in Tucson for many years and I always felt comfortable sending my students to this store. I think Mark Levkowitz has done a remarkable job renovating the store (it’s been operating for many, many years). I wish the store, Mark and his employees continued success for many years to come.
Tiny but with a great inventory and well-staffed to answer questions and just visit with you in an authentic Delta / Inner Loop way. Pleasant vacation sojourn away from our ritzy uptown AirBnB hacienda, a music pilgrims dream. Thanks Mark, for indulging us!
I remember the first time I went into the Chicago Store in Tucson. I was still in the Air Force, but something about the place made me feel like a little kid again. What a great feeling. I bought a Rogers drum set that day and I didnt even go in there to buy anything. Well here it is decades later (and four drum sets) and although I dont feel like a little kid anymore, I do feel a sense of agelessness. The place gives you a warm feeling as you see one of the local musicians dropping off their guitar to get set up or the faces on kids picking up or picking out their first instrument. I send anyone who asks to head over to the C-store, theyll take good care of you.
Great selection of instruments at a reasonable price. Guitar selection was great, and staff is very knowledgeable and dedicated to their customers. Would recommend to any musician, or anyone interested in learning a new musical instrument. I dont care to go downtown often, but will gladly make the trip to pay a visit to this store again.
I am a long time customer of The Chicago Store and have always favored this wonderful old store above any other of the local music stores. This morning when I went in to buy guitar strings, Mark was very helpful and suggested a set of strings that I think I am going to be very happy with as they give the softer sound I was looking for. However, as we were ending our transaction, I tried several times to speak to him and thank him for his help and ask him a question and he spoke over me and interrupted me several times, even after meeting eyes with me while trying to get his attention, I never was acknowledged. I left feeling less positive.
Ive been shopping here for years because no other place in town compares to their selection or prices. I love that I can give them a price range and no matter what the price range is I will get the best quality for my money. The staff there is amazing, I buy a lot of DJ equipment and the products are constantly coming out. Staff is always up to date on what just came out and what is going to be coming out soon. I always leave satisfied and excited about my purchase. Oh yeah, I almost forgot, the best part about Chicago music store is theyre not breathing down your neck pushing you to buy something, the staff is very kind and youre not just another sale to them.
Mark the owner is so helpful! I found out today that they not only have music equipment, but also podcast equipment!
I walked in today to rent a flute for my daughter who’s picking up an instrument for the first time ever. When I walked in I was greeted right away and helped just as quickly. I wasn’t sure of all the items I’d need but I was told exactly what I needed to be sure she’s all set to to play. They explained everything and I left knowing I could call with any questions at any time. Thank you!!!
I was buying a gift for another. Since it was to be a surprise I had a vague idea of what it would be especially since it involved an instrument I dont play. The older gentleman behind the counter suggested a particular model of what I had in mind and also suggested another item. I collected additional vague information and returned the next day to purchase the other item. The same gentleman was there, listened to my vague description, and pulled out a specific model from the back room.The recipient was delighted with both items and was amazed that I knew exactly what she wanted. Thanks for making me look good!
Outstanding customer service at a great old music store! I wanted to pick up a Fender Mustang Micro Amp that was on backorder at many online stores. Was hoping to be able to find one locally to support Tucson business. Sent a note to the store and Mark quickly replied with a Come on down! Super friendly, wonderful experience. Looking forward to going back.
If you have not already been to this store you need to! Not only are the owner and staff so friendly and attentive but the quality and quantity of inventory is top notch! To say my husband and I were impressed would be an understatement! We will definitely be back for our next instrument purchase!
I went in to go look around and diamond was such a helpful person she was really nice and helped me find exactly what I was looking for!! She had a smile and amazing customer service throughout the whole visit! I would totally recommend anyone to go see diamond she’s such a sweet person and will have you leaving happy and excited to come back!
When we entered, we were greeted with a smile by Diamond at the front desk and wonderful staff. We were looking for a Bass Drum lyre but they didnt have it but they still improvised and said that a trumpet lyre could possibly work. I was very happy that they could still help with my problem. Also, the owner of the store, Mark wanted to donate to my high school and gave me goodie bags to give to the band and orchestra directors. I would highly recommend going to Chicago music store for your own instrumental and music needs and the staff are such great people.
I am a native Tucson who has been doing business with the Chicago store since I can remember. They have always been great about supplying what I needed with courteous and prompt service. As teachers, my husband and I have always appreciated their support with educational items, and special equipment that was lent for a performance for a school. I appreciate their personal attention and service over the years and highly recommend them to musicians of all genres.
I worked here for about 3 years and honestly felt like I became part of a family. Even now when ever I go back everyone is very friendly, prices are the best in town and the staff is very knowledgeable. Chicago Store has been around for so long that they know about every instrument out there, about every piece of equipment and more. Not to mention how amazing their repair shop is as well. Chicago store is a musical staple in Southern Arizona and I will always be doing all my music related shopping there.
Wonderful customer service with even better prices. They will tune your instruments for you as well and the shop is beautiful with great selection! Definitely recommend, Ive purchased a ukulele and guitar from here already
We rented a clarinet through the Chicago Music Store and have always had great communication from the employees. We also brought in a family saxophone and they were able to check it out right away to be sure it was in working order!
Had a wonderful time. I went in look for a new trumpet and was helped by Diamond. She was very wonderful and knew what she was talking about. She was more worried about what I wanted than anything else. I appreciate her so much. If you go while shes there yall will leave happy
I went the Chicago Music Store to pick up an item for my daughter and was greeted by Mark Levkowitz. He gave me a $5 dollar discount on the item I needed and I was not expecting it to happen. I would recommend this store to anyone looking for an item they need. I was in an out with no issues.
They told me they only charge for the E string on a single re-string on my bass guitar during a phone call I had with them because i only needed one string to get fixed. Only to get charged about 20$ when I picked up my instrument, 17$ for the re-string labor & 3$ for the string?? i love this store but that did not sat right with me
This is hands down the best music shop in Tucson and Ive tried them all. Its been difficult to find a dealer with expertise on the repair and maintenance of my soprano saxophone. Not only was their repair person able to immediately diagnose the problem but he fixed it on the spot. They also have some great instruments here at good prices and wonderful local history and flavor. Other places Ive visited either lack that, lacked expertise across instruments, or didnt seem to care whether I was coming or going. I will definitely be back. If you are in Tucson Id really suggest not wasting your time with any of the others.
I absolutely love this store, especially the customer service provided here. This store has some talented and helpful staff. Thank you to Diamond specifically for being such an amazing worker and helping me out in a pinch!
Super chill dudes and a really cool store with a great selection. We came out of state and from CO and this place is a lot cooler than most places I’ve been to. Overall great experience.
Ive bought a couple of guitars from Mark recently - special order shipped to me. (Yes, you can get special orders - Mark is great to work with and very helpful in providing guidance and options). Service is top notch, Mark is on top of it and the quality of the instruments is great at very competitive prices.Highly recommended
Ive been a customer of the Chicago Store since the mid 1970s. Theyve always been a great supporter of local musicians and the Tucson music scene. Ive always had positive experiences in dealing with their knowledgeable staff when purchasing amps or guitars. Highly recommended.
I’ve been doing business with this store for over 35 years. Always been treated well. The staff has always been professional and I’ve always received top notch help.I’m not their biggest customer, but they always make me feel important.
Excellent customer service and selection of products. Their friendly staff will assist you in finding the right instrument or accessory for you. Their repair staff is top notch!
Had neglected my baritone horn for many years and finally it stopped working - a stuck valve. The folks at the Chicago Music Store in downtown Tucson took it in, fixed the valve and refurbished the horn all in one day. Also the store has a funky vibe that just makes it a fun place to hang out and browse. Overall an excellent experience.
The Chicago Store has been an Oscar Schmidt valued dealer for over 35 years! Their breath of experience with both the entry level musician and top recording performers offers exceptional variety in pricing and quality! When in Tucson I always go to The Chicago Music Store!!
Great guitar shop. Super sweet new and used selection. Friendly an knowledgeable. I’ll be back for sure!
I came into the store the other day and Diamond made me feel very welcomed and helped me out with everything I needed! I will for sure be back to shop here because after that encounter with her, the whole environment of the store seemed so friendly. 10/10!
Ive been going to the Chicago Music Store since I was in high school, which was MANY years ago. And I took my daughter there when she showed an interest in music. Mark and his team are knowledgeable and friendly and no matter how busy they are, I never feel that I have to rush with questions. Highly recommend them!
Diamond and Mike were outstanding! I had my three boys with me and they were very cool to them. Mike fixed little dudes guitar right away. Diamond gave us info on lessons and was directions on the website. Thank you!n
Had the right gauge guitar string that i needed and was at an excellent price. Would go back in the future...Will highly recommend
Went into Chicago Store needing reeds for my young daughter learning to play the clarinet. They were so helpful in finding the correct size and making my experience stress free. Very knowledgeable employees and kind too! Thank you guys it is appreciated!
Mark and the staff have been very responsive to our needs. They are knowledgeable, friendly and supportive. Weve had a great experience with them and enjoyed fantastic customer service.
Such a great store and employees! Mark took the time to help me find the perfect guitar for me to learn and grow with! You can tell he loves what he does and he is INCREDIBLY knowledgeable!
I have dealt with Mark and his staff for over 40 years and I have nothing but good things to say about him. He’s always been helpful and kind. He worked with my daughter and myself and I recommend him highly! Elana
Ive done business w/Chicago Music for at least 25 years. Mark was there then, but his father & uncle were running it. Hes taken over the mantle. Ive had nothing but good experiences with these guys. They know what theyre doing, and they price stuff great.
Great service and carries just about anything youll need. Mark was able to find me the exact amp I needed for a great price. Even stayed open a little later to be sure I got what I wanted which helps alot, I live pretty far away
Shop local!!! I have been buying from Chicago Music Store my entire life. My parents shopped there in the old Congress location and I remember always loving my trips there even as a child. Mark, the owner, takes care of his patrons and continues to bring them competitive prices on great products backed by a knowledgeable service department (Mike @ downtown). My most recent purchase is the Shure SM58 Beta mic. I tested it out this morning at band practice and I am extremely happy with my purchase guided by expert help in directing me toward the product I needed. Thank you Chicago Music for being my music store go-to in Tucson! Love you guys!!!
Ive known Mark and the store for many many years. Always a great visit. You never knew what you would find. Always a treat always fun.
Great customer service and very helpful. Had everything I needed in a comfortable environment. I definitely miss the old store, but the new location keeps the spirit of the legendary store just fine.
They have an excellent reputation for being Tucson’s music store for over 100 years. If you ever consider getting anything you need for music, Chicago store should be your go-to place for that.
I just popped in the other day for some strings and things. Staff was super friendly and helpful and offered to let me try out some sweet guitars. They even let me back in after close to use their string snipping tool. Thanks for going the extra mile, yall.
Ive been going to this store since elementary school when I started playing the drums. So now 45 plus years later I still get the same great service and friendly atmosphere.Thanks guys for always being there over the years.Michael AndersonAKA DJ Michael T
We’ve been coming here for years. A great place for all of your music needs. Very student friendly.
For the past few years this store been nothing but good to me! Above all one of there new employees Diamanté! She’s been nothing but incredibly helpful, kind, and in high spirit! I’ll recommend this place to everybody who’s looking for somewhere new and knowledgeable people.
Mark was amazing!!! He stayed late to help my son get ready for band. Very knowledgeable
Mark and his team are the most dedicated crew in the business and have been great donors and partners with schools and charities going back many decades. Many young kids have benefited from all the store has to offer to in the way of equipment and lessons. They rock!
Walked in to a cool Chicago Music Store for the first time with my daughter. Came in and was quickly helped by the diverse staff. Of course, they had exactly what I was looking for and were willing to order it if they didn’t have what I was looking for.
Ive been a client of Chicago store since my first flute when I was a young child. Now my children enjoy every musical possibility at both Chicago store locations! WeA surely live each visit!
Awesome store, awesome people! They helped us with 2 microphones for our show last minute and we are so appreciative of their kindness. Will be shopping here in the future
Hands down Tucsons best musical instrument store. Knowledgeable staff with a great selection to choose from. Cannot go wrong at Chicago Music Store.
We went to check the store out, a young man named John asked us questions in a polite, not very inquisitive manner. It felt like a nice conversation. There was an old store vibe that gave us a warm feel. We asked about a guitar brand, they didnt have any but called their other location and suggested us to go check it. We bought some pick guards at a great price! Hands down a great store!
I have gone to Chicago store for years. They always treat me like family. They take care of my students and I with gold star service. I will always be a loyal customer.
These guys are top notch. Great to work with and really know their products. Highly recommend!
Love this place!Ive been shopping here for about 12 years, and Ive always liked the service! Really helpful staff, good products, good prices.Also love the repair jobs. Made my 700$ bari sax sound 4x its price.Also its the closest music store to south tucson!
It was great to see Mark again after so many years. Nice selection of equipment. I will be back!!
They were really nice. They fixed my trumpet for me really fast and let me try out another while I waited.
Awesome store that’s been more than helpful for years! Always has what I’m looking for or will get it for me at the best prices!
You know Im so tired of the corporations taking the resources of our Earth, Gai from the Spirit (Hu) of man & woman and exploiting our natural innate God-Given resources for resale... I said all that to say this: when I think of the Chicago Music Store and Mark (the owner) they are reminiscent to defining the new Conscious Era of a genuine and Sincere down to Earth Collective Conscious People for a Sustainable Society. So when you think of the guitar center think again; because youre just a number with a dollar sign that they want to consume... And youll probably get lost in the shuffle if its just a minor detail that you are trying to fine tune. So I always go to CMS because I know that Mark and his musicianship staff will give me their full Attention and wont miss an overlook of a small minor detail of Music Technology that most all big company corporations will, overlook. They are Kind as thats All We Are ...
It was a terrific experience to work with them. What a store! There are music instruments packed everywhere and they are knowledgeable!
Service was great! Diamond was a big help in what I needed to find! She is amazing and has great character! Love the store!
Been a customer for many years. The staff is extremely customer-service oriented, knowledgeable and they truly understand the needs of a beginner all the way to the demands of a professional musician! And, the selection is amazing. It is the only place my band-mates and I shop for instruments and gear!
Incredible service and products. Loved my experience and so happy with my guitar. Thanks guys!
This iconic music store in Tucson is the place to rent, buy or sell instruments. Knowledgeable staff ensure a great experience for the student renting their first instrument and foe the professional musician looking for a rare instrument.
This is the best store! I have gone in just to look around. The staff is always helpful and friendly!
Great service for instrument rental and purchase. They always take the time to talk to you and ensure you are more than happy with your purchase! A+++++
Im a long time customer and my daughter is too now... great people here ! Very friendly and helpful always !! Thank you Chocago Music Store !!
Me and my family went there and the owner Mark was very generous to us. The staff was very friendly, I recommend going there.
Great store for instruments! Knowledgeable staff, quality and great prices. Ask for Mark!
All the employees including diamanté are extremely helpful, knowledgeable and the location is very convenient in the downtown area. Lots of great equipment as well for my trombone & trumpet
Mark is easy to work with and very accommodating; amazing experience every time I need something. Cant wait to do more business with these guys!
I taught middle school and high school band for 34 years in Arizona, and Chicago Music Store was always my first call for rentals, repairs and accessory purchases. The prices were always great, and I could always depend on outstanding customer service from them.
The staff is very kind, friendly and have an excellent attitude toward helping customers. This store has a wide range of instruments and I highly recommend this store to anyone who is looking for any kind of advice, help or something new!
Fantastic music store. Has been the case since I was in 6th grade. Always very helpful. No where else to shop
Great place for instruments and equipment and people are dope and knowledgeable
Awesome Selection. Great prices. Knowledgeable staff!
Always friendly and willing to help! And always have what I need!
The Chicago Store has been a part of musical life for the past THIRTY YEARS! The customer service is amazing! I can always rely on Mark and his team to get us what we need.
Great place and costumer service! The owner and worker were so nice and helpful :) plus excelent downtown vibe
Greatest place for me and most to get what we need and want. Owners love us as much as we love them
Been coming here for years. Great service.
The Chicago Music Store is a great place to shop for musical instruments and accessories. The staff is excellent and the owner always has a smile.
We have bought a few guitars from here and got a great deal! We strongly recommend them!
Great people to work with. had NOS parts for my 80s larrivee Bass. keep up the good work.
Great store, very knowledgeable and helpful staff. The quality of their instrument selection is unmatched.
Boy have I missed this shop, nice to see they were just around the corner.. Best music store this side of the mississippi and on that side of the santa cruz..
The Chicago Music Store is a Tucson institution that started out as a general store founded in 1919 by the grandparents of the current owner, Mark Lefkovitz. Over time, it morphed into a music store because of demand generated by one of his uncles playing in the high school band.When I first moved to Tucson in 2013, I purchased a soprano sax, MIDI keyboard and USB mixer, mic and headset from them at very good prices that have served me well. Mark and his staff are very friendly and know their products. Most of the local musicians shop there and steer the out of towners there when theyre here and they need something. Legend has it that Johnny Cash once came in and bought 12 guitars.
Went to return a Viola I was renting..the Staff were really nice super fast service☺️
Amazing store with amazing prices. Knowledgeable staff answered all my questions
Wide range of instruments at great prices and great customer service!
Wanted to say thank you to Chicago Music Store employee Diamond I believe that was her name she was so sweet and friendly most important she made sure our needs were met as patrons. All the employees of Chicago Music store are always amazing but I am especially pleased with how todays visit went.