Just took the Intro to Handguns. Knowledgeable, on par with education level. Everyone was treated the same, regardless of gun knowledge. Constructive criticism that was not insulting. Well worth taking.

Made the mistake of coming to this location. Very different treatment here than their Marksman II location. Staff is extremely rude and treat you like you were dumb.

I went in today with my nephew. He turns 18 tomorrow. I had to sign a document taking responsibility for him since he’s under 21. We were doing a qualification for new job as a security officer and since he is turning 18 he meets the age requirement according to the state and Arizona Department of Public Safety. Assistant manager/instructor was confrontational on what we were doing and I explained to him we were doing the qualification for armed security guard. He proceeded to tell ask “how’s he doing the qualification if he’s not 21 and he doesn’t meet the requirements.” I explained to him that he was turning 18 tomorrow and he did meet the requirements as of tomorrow if he passes the qualification. I had another one of their employees jump in the conversation and stated “well he’s the instructor he knows what he’s talking about” to which I replied I am also an instructor licensed by the state of Arizona and the NRA. I told him I know what I’m talking about. I then took out my phone and asked the assistant manager/instructor if he wanted me to show him on the department of public safety website that the minimum requirement is 18.This guy is in charge of training yet doesn’t know the age requirement for armed security guards? This is one of the classes they offer. Furthermore it’s none of their businesses if a person is of age for a state issued license, they are a private business not a government agency.

I very much enjoy this range, one of the only indoors that Im aware of that let you shoot 5.7. Also enjoy not having a RO breathing down your neck as long as youre not doing anything wrong. Would recommend.

The Marksman Pistol Institutes policy is shooters that are ages 10-17yrs must be accompanied by a parent or legal guardian. NOT a security guard instructoror Aunt. The post regarding security guard qualification leaves out key points of the interaction and is misleading.

I would give 0 if I could. They have the rudest staffs in Tucson. Those people have no discipline and don’t know how to treat people with respect.

I have shot there many times staff is great .you follow the rules to the T othere than that if you want to shoot your pistol thats were you go.

I have been to Marksman about 5 times now, and I cannot complain at all. Simple place, simple prices with a decent selection of firearms.

Couldn’t be more dissatisfied with the customer service and poor quality of passive range safety. Staff were rude, curt, disrespectful, and unwelcoming to customers who came in. I’ll stick to the Regional Range off Harrison next time.

This place is absolutely wonderful. I read several mixed reviews so I was a little skeptical. I took the intro to revolvers class there with my daughters last week and the instructor, Rich, was phenomenal. We learned so much! Went back today with my daughter to use the range and the rest of the staff was absolutely wonderful and extremely helpful. I can’t recommend MPI enough and can’t wait to go back again.

I had not been here for a few years. I was surprised to see how far this place has fallen. The employees told me that they have not had any supplies like ammo, paper targets, gun cleaning kits, holsters, ear or eye protection to sell for a long time. They had ear and eye protection to rent for the range but nothing to sell. There was one person using the range. I have never seen this place this empty. It looked like they were ready to go out of business. Very disappointing.

I would avoid this business like the plague. It is falling apart and the owners have a very poor ventilation system on the indoor range. Their pricing is way out of line at $15 per person. The staff is the rudest I have ever encountered. They do not belong in the business. If you want to rent one of their guns, you can not use factory loads and have to buy reloaded ammo from them at a marked up price. I will never go here again.

Inept at customer service. I tried to dispute a claim that I shot the ceiling and was told to pay 20 dollars or 𝙣𝙚𝙫𝙚𝙧 𝙘𝙤𝙢𝙚 𝙗𝙖𝙘𝙠 𝙖𝙜𝙖𝙞𝙣. They were so eager to get me out of there, they forgot to give me back my ID.The Hub Indoor Range is right down the corner from here now. Id highly recommend going there instead of here.Will definitely never coming back again.

Attended a CCW class with Ross this past weekend here. I can’t say enough about how much we enjoyed it. Learned soooooo much, not just about AZ laws but I learned a lot about how I would react to a very volatile situation. Thanks again.

Ive spent hundreds here over the past 8 years....I was charged 20$ for hitting the plate carrier with a .22 snubnose at 20 feet. Just removed some paint.....It was a flyer.....no biggie I get it........SIDENOTE. I will never be back to this location as long as I live.. the range masternoticed an elderly man and let him enter the range with a drink and no hearing protection, he then said I should hurry in and blast a few shots off while he doesnt have protection on.....

Indoor range with friendly, helpful staff. Have been here twice as this range is closest to my home. Was my first couple times on a shooting range in 20+ years. Staff was friendly, courteous and helpful on both occasions. They do have ammo, but itll cost more than if you brought it with you. Accessible by bus, an indoor range within city limits is quite convenient. Would definitely recommend to anyone looking to get some range time in who doesnt have the time to get outside city limits to open land.

New to town, 1st time in there. A worker couldnt have been anymore disrespectfully demanding our masks be put on as we put them on. Guaranteed we will never step foot in thos place again. Masks are as effective as your underwear holding in a fart.

I would first and foremost like to say, I have never been treated with such a rude disposition in my life. The people who work here have the manners of an animal. As soon as you walk in, you are treated to nasty looks from lazy workers and dont want to talk to you. and it only gets worse from there. Expect to be talked down to, sold way too pricey bullets, and more.

As a first time shooter, I went for an intro class and just to try what it’s like. 4 hours flied by, with 2 hours of training and tutoring, and I went in for 2 more hours to try 7 different guns. Very happy with experience and instructor Rich. Thorough, attentive, professional in every way. Will come back when I will be in Tucson.

I came in with my two friends for more practice. It was my friends first time visiting a range and actually firing a gun. The staff were attentive the moment we walked in and made us all feel comfortable. They were very knowledgeable and prompt to assist with anything we needed help with. The whole experience was great and we all feel more confident. I will definitely be returning! :) :) :)

I enjoy that they are located relatively central Tucson, making it easy and fun to visit with a friend and practice our accuracy. Range has clearly marked distances so you know how far your target is. Staff is generally nice, but also strict as you would hope a range master would be.

Excellent indoor pistol range. The guys here really take care of you.

I was having a pleasant time at their pistol range. Fired a few hundred rounds, racked and set my pistol to the side to let the barrel cool off and started to reload my magazines when a person, who may have been a staff member or just some random person wearing clothes that looked similar just came up grabbed my firearm and started looking at it was was like what gun is this?Who does that?Very disappointed about the range etiquette.Unlikely to repeat unless they change this.

An awesome facility and a friendly knowledgeable staff that are helpful but not overbearing. Excellent prices and lots of firearms to rent if you dont own your own.

This place is outdated, they charge way over priced repairs, i seen them charge a man 20.00 for hitting the carrier then pulled it in and spray painted the chip 😳. Then my hubby hit a ceiling tile 20.00 you couldnt tell which one was his hit out seemed like thousands of holes in the tiles its not like they put new tiles! Ridiculous will never go there again!!!.

This range is a total joke. Showed up to location and told that I cannot fire 5.56 ammo in the range because of the noise? Perhaps this range should be converted into a Starbucks, would be a better use of the space.

Love this place!! Staff is so knowledgeable, and the membership (which is not required!) is extremely reasonable. So happy to have a nice, clean, safe range nearby.

Rude and disrespectful staff.

Staff was extremely rude, arrogant, and sarcastic. Poor customer service. Staff made us wear masks while we were alone on the hot stuffy range with no AC while they walked around taking off their masks. I will add hypocrites to their description.

They were pretty rude... my friend and I ended up going somewhere else. Don’t think I’ll be back

I was there a few weeks ago lots of fun. My advice bring lots of ammo I went through about 200 rounds or more in less than an hour. They also do military discount for vets. .

Perfect place! my first time was amazing! all staffs help you out, play with you, they even rent class 3 uzi! loved it! plus they help you with all your questions and help you to select best cal for your first time! 5☆☆☆☆☆

I took the ccw class.Ross was a great instructor,& very safe.As far as the range, theres no ac,so its hot.The target mounts have weak springs, Ive seen targets fall down many times.Some employees arent very friendly.Some are.I recommend them for basic training,but you have to go early due to no ac.

Went to the one on 29th st. The range was fine and the workers were friendly the two problems I had was that you have to stand up the whole time while in the shooting area so if you have people waiting while you shoot they all have to stand up. Also there was no zero none Air conditioning. I had planned to rent other guns to try and left sooner than I wanted because I was sweating like crazy.

The staff is professional, the facilities clean and stocked, fellow customers are friendly and most are regulars, and the range itself does its job perfectly.I expect to be a regular here and Im happy Ive found a great place that is close by to work on my marksmanship.A big thank you to the marksman for providing a service that is convenient and needed in Tucson.

Loved this place! Everyone was nice and helpful. This was my first time shooting and i felt very comfortable. Definitely recommend

This place is a joke dont waste your time.Randomly closed for classes or anything else. Very rude and ignorant staff. Rules are enforced at random with no consistency. It is not climate controlled, hot in the summer cold in the winter. The ammo they sell is the most garbage reloaded junk Ive ever seen. Paper targets are outrageously overpriced. Everytime I go the price seems to go up. I really could write a book about how terrible this place is. The simple reality is they are the only game in town and thats the only reason they are still in business.

Great indoor range. I saw some people complain they cut the hours short but that wasnt the case for us. We were there an hour before closing and the range was empty except for us. They let us get our full time and it was a blast. Great staff

Been a while since i used a handgun so took a class with them. Very informative and love the fact its an indoor range in this wonderful AZ heat. Prices are decent and they offer discounts as well as loaners if you wish to try different weapons.

Good place to get training, and practice shooting. A little warm in the summer, but its indoors. The shop area is cooler than the range. Nice folks working there, good pool of knowledge and experience.

Had an awesome time here with the wife. Prices are good and they sell ammo in case you dont have enough.

This range is fantastic. Prices are fair and the atmosphere is wonderful. Zach, Paul and Rich are very helpful and knowledgeable. I think Ill buy a membership next time I visit!

My wife and I took a semi-private revolver and semi-automatic pistol course at the Marksman Pistol Institute on 29th Street yesterday. It was an excellent experience and we learned a lot about gun safety, handling and shooting both types of handheld guns. Steven was an outstanding well qualified teacher and held our interest for the entire time. After some time on the Range, he said that we both shot more accurately than quite a few of the deputies that he has trained!

I had heard of Marksman Pistol Institute from some friends who said you could rent guns at their range - something I was severely interested in because I do not yet own a pistol, and have little to no idea of what is involved in taking care of one. When I entered Marksman, a gentleman named Craig assisted me almost immediately upon entrance, asking me what I was looking for, and walking me through just about everything I needed to know about pistols when looking to purchase one. I then rented (a little more expensive than I was expecting) several handguns and shot them, and with Craigs coaching, learned a little bit about my stance and handling the gun. An excellent place for a beginner to learn and understand what is involved in handling or maintaining a gun, as well as getting to try them out. If you already know what youre looking for, the inventory may be better elsewhere - but the indoor range is perfect for a rainy day.

Went to the shooting range today and the guy asked if any of us were police, firefighters, emt (usually they stop here, but he went on...) nurses or *doctors. I said I was, and he asked for verification. I showed him my license and he started laughing, saying Veterinarian? Do we give discounts to veterinarians? I said, Well Ive worked with police K9 units if that helps. They looked to the manager who shrugged and said, Sure.Im pretty sure youd get farther when you need me than a podiatrist, optometrist, psychiatrist, pediatrician, dermatologist, etc. Why would you thank them for their work and not veterinarians? Why ask if youre just going to disrespectfully challenge the validity of my lifes work? Save your discount.

Recent visit marred by lack of professionalism and basic decency. It is a shame that there are so few ranges available on the east side of Tucson that this is still a consideration. Personally, based on the poor employee conduct, rude and condescending attitudes, and disrespect shown for military, first responders, EMT and Medical professionals in my party, I seriously consider this business a last resort.

Been coming in for years typically the staff at the 29th location are better than the staff at the Prince location. They do have some pretty ridiculous rules. Once I got told not to touch my phone when I was hitting the ignore button on it because it was vibrating in my pocket. Today I was in 29th and heard the most ridiculous rule at first I thought the staff was just joking with me but they told me some of my paper targets looked too much like “people” and that I couldn’t use them at their facility. I usually come to this place because It’s convenient to sight in a pistol or break in a new gun but shooting a single lane and not being able to shoot and move or use targets that I use to train on makes this place only good for basic stuff. I won’t say I am not going to come back but if I want to train and get better at shooting I’m gonna go somewhere else. If I want to just work on basic marksmanship fundamentals and I don’t want to drive to Pima pistol club or out to Florence I’ll go to this place. Still pretty disappointed that a gun range is scared of being politically correct and won’t allow you the freedom to use whatever paper targets you buy.

My wife and I came up to try out a couple of their rental guns. While the range is usually very crowded, it wasnt the day we visited. We worked with several of the helpful staff and swapped out our rental several times. We will definitely be back when we decide on a purchase.

I have never been so disrespected at a place of business. “Chuck” is an employee that apparently likes to speak to woman like they are children. The entire staff was rude and made the entire experience unpleasant and uncomfortable. This establishment is extremely sexist.I’m the wife of an American Service Member and the daughter of a Law Enforcent Officer (both of whom were present.) When I stepped outside (to tie my hair up,) Chuck assumed that I had left the range because it was “loud” and “scary.” He made condescending comments to me about my “inability” to handle the noise, comments I doubt he would have made if it were my husband stepping outside.While waiting on the lobby area I witnessed the same discriminatory behaviors toward other customers.

My wife and I took one of their classes and became CCW certified. I was amazed at how much I learned. We both enjoy using their indoor range. The staff is knowledgeable and very friendly. Ill be using this facility for many more years to come.

Staff was rude too expensive

One of the BEST indoor ranges I have visited. Great prices and helpful staff. As with a target ranges, leave all attitudes outside.

My SIL took me for my birthday. I had a blast, the staff was great...including the instructor. It was my first time to an indoor range and...here in Toomuchsun, AZ its the ticket. I look forward to many more trips there.

Very poor customer service!! I talked to a representative there and he said he would be closing right at 6, so after paying for a cab and making it there before 6 the door was locked. Even though another gentleman named John answers the phone and says were closed in a few minutes. Shouldnt that mean there still open? Suffice it to say I will never do business there again ever. And will let all my friends who buy ammo constantly to never go there again either. Bad service guys!! Dont waste your money here!!!

My first indoor shooting range experience was just OK the guy we bough the targets from and lanes was not very up beat and seemed bored. The range was 95° with some fans going which made it a little better. The range was kinda messy but overall I had fun because I was shooting my new m9 pistol. There was a older gentlemen when I left that was very nice behind the counter but the younger gentleman was just on his phone still bored after 1.5 hours.

My husband was shot in the forehead last weekend by a ricocheting bullet. The employees seemed like they were concerned and gave us some paper towels to help stop all the bleeding and took an accident report but have yet to call us to see how my husband was doing. We ended up at the hospital were they had to remove a piece of bullet the size of a dime that was lodged in his forehead. Thankfully my husband is doing alright but this was a serious incident and I think the Marksman institute should have has some kind of safety protocol in place for accidents like this. I believe they should have called for an ambulance, had a first aid kit ready, carried through with the call back to see if my husband was alright and maybe even discounted the $97 that we spent to shoot which we didnt end up shooting but one round..... So you might want think of your safety before going shooting at that location.

Such a bad an unprofessional team with attitude.Went there with my brother in low and my dad on a Saturday to have fun and do an activity, we have been in many shooting places in California before and there is no way u can compare . 1st there is this massive guy that he work there I don’t know if he think him self he is a general in the marines or a someone to serve and keep people safe inside the institue. it’s so bad to treat a new costumer this way and what make it worse is that my father do not speak English and he had the ear plugs already so he wouldn’t understand what the guy was saying and he kept on bulling. The other guy becoz we rent the uzi machine gun he was so lost and he didn’t give us the right info I think he is new but he doesn’t have at least he doesn’t have attitude. Will never go back there and I don’t recommend this place

They were closed mid day for an unannounced reason... I am going to give them another shot; hopefully next time theyre actually following store hours and are open.Edit: Same thing happened, different day. Needless to say I am done.

Ive never had a problem here, and am thankful for that, considering they are THE ONLY INDOOR GUN RANGE IN TUCSON. Cant even vote with your dollar on this one, as they have the market cornered.

MPI has the only indoor gun range in Tucson, and outstanding employees. I wish I had more stars to give.

I have been going here with my father for about two years. There was an employee by the name of Richard that came off rude from the beginning. He spoke down to my father about the retired military discount special. We ignored the behavior and went and shot.It was as were packing up that Richard stood maybe 6 inches from my father and aggressively told us about the no water rule on the range as well as not passing guns from lane to lane while packing up. Two things: if anyone were to walk in at 12:45pm on July 1st, 2017 you would not see rule signs posted for water or the passing of guns from lane b to be packed at lane a. The second there is a way to go about explaining rules without being condescending and excessively aggressive. Unfortunately this was the first and last time we will be treated this way and will be going else where. This is also where I received my CCW - again its a place we have been many times throughout the years.For the no shorts rule, there were multiple people in shorts at the range today, I only brought to their attention 1)rules to should be posted 2)they should be enforced consistently - business 101.

Very nice spot to fire off a few rounds. Knowledgeable folks.

Friendly, patient staff explaining really well even for not native English speakers

Great place to go shooting, dont go in summer tho they dont turn the A/C on and its 100 degrees in there.

Professional managed, helpful and a safe environment. Rules are clearly stated.

I’m there at least once a week. Super friendly staff and Great place to shoot.

Nice place to bust a few caps lol no but seriously its an acceptable range and reasonable ammo prices (reloads) on common rounds and even 10mm--Probably because I supply the brass so often ;)Price usually ends up being about $18 for an all day pass or until you run out of ammo at least..

I learned alot from here.

Cheap rounds, rental weapons, fun targets! Ask around great indoor range.

I dont understand why people have to be ufriendly. Very bad customer service. The only reason I would give it 1 star is because the lanes are nicely priced. Thats it. Ill never go back. Ill find another range with friendly workers.

Dont use their FFL services to have online purchases shipped here. They didnt send their information needed for the online store to ship the weapon for a week. When asked why, they said Our office girl who handles faxes was out sick for a week. I know the fax machine can be pretty scary. After dealing with these staff members, Im sure she is the only one qualified to handle this complex wonder with buttons and flashy lights called a fax machine.After having been lied to twice by two of the staff about the info being sent and we cant refund your fee because they sent the info already, I got an email from the store where I bought the weapon and was told they hadnt received any emails or faxes from Marksman Pistol Institute since July. So I was entitled to the refund for services not rendered at that point, up until this morning, 1 day later, when I called about the refund and to notify them that I made the store put my orders shipment on hold until further notice, the third person to lie to me said that they received confirmation of shipment and that it would be here in two days. You all lied, the owners of the stores should fire all of you for being more interested in playing circle target hell on the clock than making sure your paying customers are treated fairly and honestly. Do yourselves a favor and dont do business here.

Unless someone is incapacitated it is their or their friends responsiblity to call 911. We all have cellphones. But they should have asked you if you wanted one. Should everyone that has some bleeding expect people to call 911 for them. You have the ultimate responsiblity for yourself. However, find it difficult to believe that the range does not have a very good first aid kit. This should include fast clot patches. Next time there I will check with the owner about their response package and training.I have not seen ricochets from anyone that is shooting at the target. The berm at the back of the range absorbs the rounds without any additional movement of the bullet. The only thing that could possibly cause a ricochet is hitting the target holder which is made of metal. But all the ranges targets are taped to a cardboard strip that drops the target about 5-6 below the holder.This is a basic handgun range that works. (Can shoot long guns that use handgun ammunition.) It is well ventilated so you are not breathing fumes. You are allowed to lift up the loading table to practice straight draws. A must to practice for personal protection. But they need to pay better attention to maintenance. Some lanes have good lighting in the booth some do not. Carpet looks years old. Loading tables in each lane are showing their age. Not all equipment is kept in lockers so some cleanup stuff is laying around. Large targets are a very reasonable $1.50Staff is knowledgeable and will help if asked. They will go over everything if you want to rent a gun you are unfamiliar with. They stand back and observe making sure everyone is conducting themselves safely. I find them acceptably agreeable but not overly friendly.Gun rentals: They have many of the most popular handguns. It is only $10 and you can exchange from or to any of the guns they rent for no additional fee. Your only additional cost would be for the reloaded ammunition they sell if you dont have that caliber.I have paid for a yearly membership. This is just a basic range and not some type of shooting club with all the amenities they would have.

I called 30 mins before leaving my house to the range with a question, I get there and they inform me I have 10 mins to shoot because they are closing for a class. The employee didnt mention any class starting soon, Marksman need to value other people time better. Such a waste of time.

A great indoor range with supplies readily available. The staff is very helpfull.

I love going to this place. The range fee is incredibly reasonable as well as the rentals. Where else can you spend $10 to be allowed to run 50 rounds of .45acp through an $1100 SIG 1911? The ammo they sell is very reasonably priced reloads @ $17 per 50rds of 9mm or $22-$23 for 50rds of .45acp. The staff is helpful, knowledgeable and just good people all around. If youre on the fence about getting to the firearms community, go spend and afternoon here punching holes in paper.An average 1 hour visit comes to around $40 to shoot 50rds of 9mm through various handguns. This is including lane fee, rental, ammo, eyes, ears and targets.Well worth it.

Some of the rudest people to deal with, Ive been coming here since I bought my first gun but after this last interaction with the guys up front i more then likely will not ever EVER come back .*** How many more reviews mentioning RUDE employees will it take for you guys to do something about it

Had a great time! Large variety of pistols available for rent. Ammo can be a bit expensive though.

Filled with people who love their guns and the shooting range is great!

I went their to check out a ruger mark3 lite 22lr very nice pistol, and i was told by a young lady helping me behind the sales counter who was rude and stuffing a donut in her face behind the counter in front of all the customers, that a 22lr pistol is useless, thanks for thinking for me, i didnt even ask her opinion about the pistol she just rudely told me that and i was offended, i already own a ruger mark3 22lr but not the lite and i love it, so she pretty much was calling my interest in the pistol a useless decision so i decided not to buy the pistol and i went to 2nd amendment and bought the same pistol i was looking at the marksman, so lesson learned stay away from this place unless you love rude unprofessional employees, i guess the marksman employees are forgetting without customers they have no revenue coming in, BEWARE GO SOMEWHERE OTHER THAN THE MARKSMAN THERE ARE WAY BETTER GUN SHOPS IN TUCSON TRUST ME.

Professional, accommodating and very helpful, I look forward to shooting here again.

Great indoor range. Staff was awesome.

Great range, and great prices to buy and rent guns.

Vicent was very helpful through the phone ! Awesome people!

Tyler, Phil, and Cory are always awesome! Great place to shoot!

Well run range with knowledgable staff and rentals.

The staff is friendly aND very knowledgeable

Posted hours are not correct. Wed open til 8 and everything was locked at there 29th st at 415. Ill be going to diamondback for my purchase

Good customer Service

Friendly staffNice range

Staff is extremely angry. Seem bothered when they have customers.Most of the staff are posers and former low budget security staff. They dont know what they are talking about.

Good customer service

Great shooting range!

Staff are helpful and knowledgeable!

Unprofessional personnel.

People work there are rude .. dont bring your girlfriend the guys there are all pigs

Good place to practice

I will get a membership

Good place

Range is fine.

Very professional