Very good costumer service but to expensive compared with other companys

Great value for the service/product compared to others! Plus 24 hour access!

Noone answers the phone. Cant do busines that way.

I will never use u-haul again !!!!! I rented thru mobile, when I went to pick up my vehicle their system was down, it would not let me get my truck!!! They had my card number all my information on mobile... all they need to do is take a picture of my drivers licence and insurance card if necessary. I had one day to move and no truck to do it!!!! very disappointing, loss of money, loss of time

What got my attention about this place was the 24hr access but for some reason that was changed or I would be giving U-Haul a 5 star. It is a very clean place with restroom that is usually very clean.

Was there just after 10:00 p.m. and got locked in the yard and had to call security to open the gate for us from an off-site location. Luckily one of our phones was charged. There is no exit out of that property.

The guy told me he was going to give me a discount but he didnt.. outside of that its ok

For what it is its safe but the exit gate is quick for elderly forcing you to exit then close door n get seatbelt . clean n open easy to see who or whats near you

24 hour customer access. Staff has been friendly. Have used for quite a few years.

Open 24 hrs, which is fantastic!

Terrible. My husband called the day before we needed to rent the truck, and the manager told him there wasnt a deposit for cash payments.. Wrong. She also told him that there were one way trucks there for rent.. Wrong. She told him that we could rent a truck from that location 24/7.. Wrong. We got there and waited an hour for them to open. The guy behind the counter, the one with all the facial piercings, told us nope sorry we only do in town rentals. My husband told him that the manager told us they do one way rentals, at which point he said Well we dont. On our way out he said Its ok, I piss people off all the time. We are filing a complaint with Uhaul, and we will be calling the store directly. This guy doesnt deserve a job flipping burgers, much less customer service. After we left there, we were able to rent a truck on Benson Hwy. The lady was wonderful and got us on our way. Avoid that Rincon place, its a JOKE.

Great place. Got storage there. Kyle treats you right and keeps up the place highly recomended

Easy access great place for storage

U-haul made relocating to Tucson from Phoenix possible. The staff were always available when our travel plans didnt occur to plan. They always have specials going on from storage to trucks.The only downside is the gates at the storage have a learning curve and takes getting use to and their is not usually an onsite attendant to help or monitor the grounds.

They keep it clean . Everything works. Safe and secure. They know what they are doing. Highly recommended.

Helpful and efficient. My needs were handled swiftly

The iPad used to reserve a unit was broken. We pushed the help button and no one answered. There was no was to reserve a unit without the iPad being usable. We came back the next day and the iPad was still not working. We called the number to the manager that was posted on the gate, he sounded annoyed, but said it would be fixed sometime the next day. We ended up coming back a few days later to rent and unit and the iPad was STILL not working. Ended up going down the street to Tucson Self Storage instead.

Love the 24/7 access that you get!

So helpful, Tyler is the best!

This was the BEST uhaul i have EVER been in!! The best customer service, best prices but really it was their customer service that blew me away. I wish every uhaul employees had their attitude i mean really. You will not regret working with them. If we hadnt moved to Phoenix we would have stayed there! I wish we could have brought them to Phoenix with us :/ Never do you come across a business that deserves 5 stars but if i could Id give them 100 i mean they are that good I Im swear to God Im not related to any of them in any kind of way or have worked there lol Im just a extremely satisfied customer that really felt the need to express my happiness with this location!!! You wont regret coming here it is definitely a place i would drive across town to go to. No other uhaul can compare! And if anyone has any bad thing to say about this location is just a sad sad individual who hates everything about life!!! Lol

Very great place to rent a truck and supplies for that moving experience

Professional staff. Excellent storage facility

You pay for 24hr service but often times employees run you out or your gate code dont work after ofice closes and employees are stereotypical about customers so restrictions are set without notice yet gladly accept payment for 24 hr access suposidly inc.

Need working outlets!

Complicated at first but great in the end experience

No employee on site...have to communicate with touchscreen kiosk or call toll free phone number to rent a storage unit. Had questions that could not be answered due to the lack of effective customer service.

They arent going to let me renew my lease because I spent too much time at my storage unit.

Fast service, Friendly Smiles and Services, excellent communication.

Pricey but no concerns!

Clean

Sucks

24hour gated storage facilities

Very clean

Poor service

24hr access

I cant set up an account online and must go in to make payments on my storage