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Tire Choice Auto Service Centers
14511 Red Hill Ave, Tustin, CA 92780, United States
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Tire Choice Auto Service Centers
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Mr
Review №1

Tire Choice Auto Service Center is definitely the place to go for any of your mechanical needs on your vehicle. I can honestly say the service was phenomenal and and the pricing was extremely reasonable and affordable which definitely beats the car dealership ship prices for both parts and services. Mr. Kevin Johnson and his team of mechanics were very professional and their customer service is beyond PHENOMENAL. Superb knowledge on the mechanics of your vehicles in which you will not be disappointed. I called Kevin the same day my vehicle had issues of overheating which was mid day and Kevin immediately assisted me and told me to bring my car in to their shop! He immediately knew what was wrong, ordered the part and had my car running again with no issues within two days. It took two days because of the parts shipment but once it came in, the part was installed right away with no hiccups. Thank you Kevin and your team for taking excellent care of my car and mechanical needs. Tire Choice will definitely be my go to shop for any mechanical issues I may have in the near future. No more dealerships for me. PHENOMENAL and SUPERB customer Service. Thank you Kevin!!!!

Ad
Review №2

If I could give 0 stars I genuinely would. This place is terrible and careless. I went to switch wheels.. the owner had told me to go get some lug nuts from autozone, I did then came back for the mechanic to switch them out. He said they would be fine and it would drive good. I joked about it falling off then later towards the night I was doing a u turn going about 10 mph or slower and my right wheel literally flies off through the lug nuts. My gf was in the car with me and was super scared and I was in shock cause I didn’t know what had happened at all. Then I let the car slide more to the right to get out of both lanes while one of my wheels were completely off the car 5 feet away and my frame was sliding in the front right. Thankfully not all wheels came off at once because they easily all could have. But this place is actually terrible. They’re also super scummy people and I pray this place gets shut down. Please think twice about coming here. They deserve to lose all their business without a doubt in my mind after that.

Ma
Review №3

I stopped in the Tire Choice store #1634 at 8303 Clairemont Mesa Blvd. in San Diego, needing a tire rotation. I was cheerfully greeted by store manager Ulysses Morales. He let me know that all technicians were busy right now and the soonest that one would be available would be in about 15 minutes. To my surprise, in only 5 minutes time he had my car out of the front parking lot and on the car lift, 5 minutes later I was on the road. I received top notch service in record time. My thanks to Ulysses and his excellent crew. I will be taking all my auto need to Tire Choice in the future.

Ri
Review №4

Man these guys awesome ! I’ve taken my cars elsewhere, wherever is more convenient for me as I drive so much, and I’ve had to add oil each time. I haven’t had issues with this company and I’ve done multiple oil changes, along with brakes and rotor installation with no issues.Highly recommend giving these guys a visit 💪🏽**Fiat 500 abarth turbo spec

Ra
Review №5

I cant say enough about my service advisor Jimmy he is the only one I will allow to work on the vehicle. My father owner a shop when I was growing up and a great mechanic is invaluable.Sincerely,Rachelle

ch
Review №6

Patched my tire right before they closed. Only took about 15 minutes. Thank you!

Al
Review №7

I called this location at 7:30 am to ensure they had time to test my car. They said “bring it in.” When I arrived at 7:40am they explained they would test my car within the hour. At 9:30am I had to call and they hadn’t even touched my car yet. And on top of that they wanted to charge me $35 to test the car. American Tire Depot down the street tested and balanced my tires for free. Do not make promises you cannot keep. If you couldn’t get to my car for a couple of hours do not promise you would test and call within an hour. I did not appreciate you wasting my time. Completely unnecessary.

Jo
Review №8

So i would like to say thank you to all that helped me with my flat tire. Everyone was helpful and kind. They patched my tire within 10 minutes without an appointment, now that is awesome customer service. Thank you all. I appreciate it.

Co
Review №9

Kevin is amazing. He did an excellent job in helping me out, explained everything and threw in any extras he found. Took the time to offer advice my truck and my other vehicle. I will 100% be coming back. The prices are more then fair. Service was quick too. I highly recommend making an appointment though because they can be really busy. They have definitely earned that business. 100% recommend

Er
Review №10

I just had my car serviced at Tire Choice and I would recommend coming here if you need any automotive work done. There mechanics are awesome and the prices for my service was unbeatable. I Highly recommend them.

Da
Review №11

Got a flat tire, looked up nearby tire shops and very glad I decided on Tire Choice in Tustin. Good information on all the available tire options, good prices and super efficient service!

Br
Review №12

I purchased 4 tires and a 3 year alignment from this store for my daughters car. I asked what paperwork she needs to bring when she comes back. I was told none, they have the car information. Today she went in with an appointment, and was told they have no record of the alignment. We now live in LA, so its not a quick trip home to grab the receipt to prove something I was told we didnt need toprove. So dishonest, or are you just taking advantage of a young girl? Whatever the reason your lack of ethics is reason to never go here.Update- took the car to another shop and it needs a set of 4 new tires. Happy to give our business to a different shop.

Ch
Review №13

First time using Tire Choice. Had a flat tire. Assumed Id need a new tire. Was in an out in

Ji
Review №14

Been coming to this tire shop for a long time, service has always been fast and price are good. If you find better price elsewhere, they are always willing to match.

Sh
Review №15

The manager, Gustavo, is a gem. I discovered a screw in my newly flat tire while having my two young children in the car and was no where near home at the end of the day. I called to see if they could fit me in before they closed and Gustavo stayed open to help me out. Another gentleman with a flat arrived a moment before me and received excellent service as well. Its refreshing to find a store that puts customer service first, and treats customers how they themselves would want to be treated. Thank you for making a stressful time an easy fix!

Jo
Review №16

My second review for these guys. The service was much better this time. The only reason I did not give 5 stars is because it took so long to change my oil. Over all I am more satisfied than the first visit.

Je
Review №17

My truck lacked some major TLC so I brought it in for service. We had a list of things that we knew needed to be done and waited to see what the manager, Gus, recommended. He came back and was spot on with no up sells. He also provided us with a list of minor things that would eventually need to be done but that we could do at home if we wanted to, to save us some major $$. Thank you Gus for being so honest. Truck runs great! Definitely gained a returning customer! Great customer service, work, and communication!

Li
Review №18

Found my car with a run flat today, made my way to Costco and to my dismay......Costco was no help with repair or replacement. I googled tire repair near me, called a few places and found Tire Choice. They were excellent in their explanation, price and service! Gus was awesome and repaired my tire! Two thumbs up for tire choice in Tustin!

di
Review №19

Been coming here for almost a year now. Very easy to get something done. Theyll suggest things as needed.Dont expect them to point anything out unless youre paying them. They dont top off fluids and I rarely have seen them rotate my tires even though they say they do.

G
Review №20

Friendly staff, got 4 tires replaced and balanced within an hour.

Ma
Review №21

I have been to this location before and had a great experience. This time the ownership has changed, but the service has even improved. Gustavo, the manager, was very helpful and professional. He didnt just ring up the transaction, but took time to look at the vehicle with the mechanic and paid attention to details that I would have otherwise missed. I can tell he cares about his customers and their vehicles. Mine is an high mileage mini-van but I trust he will help me keep it running for a long time. Prices are very competitive too.

El
Review №22

Finally a Tire Shop you can trust!After reading good reviews I went here to have my tires checked since my neighbor thought he saw a nail in my tire. Gustavo, the manager and the technician helped me out. Checked the tires and pressure, topped off the window cleaner and gave me my bill.Grand Total? ZERO!

Sh
Review №23

Stopped here today for a flat tire Gus helped me out. His service was excellent, very friendly, and the upmost professional. Prices here at Tire Choice were outstanding as well. I will definitely be back and highly recommend them!!!!

De
Review №24

Gustavo was very helpful. I wanted to change my tire, but he made me realize that I could just repair it. He saved me so much time and money! I highly recommend this place if you ever need tires!

La
Review №25

Cant really give an honest rating about work. But I can about about my experience. I took my car in Sunday when they opened. I was given an approximate 2 hr time frame for oil change and other services I wanted done . They said that there were other cars from the night b4. When they called me it was 1230pm saying I was next. But I had to cancel because I work and my car wouldnt ready in enough time for me, to make it on time. The gentleman was nice about it. But dont think I will be going back. I think theyre short staffed. Just an opinion/observation.

Al
Review №26

THIS PLACE WAS AMAZING!!Definitely would recommend coming here for any type of service plus the staff was so welcoming. Thanks so much guys, I really appreciate all your hard work!

Ni
Review №27

Great experience! Although they were a little busy, they gave me a sweet discount to make up for it. Gus was the nicest guy you could ask for. Will definitely be back!

Ca
Review №28

I came in with a flat and thank god Gustavo helped me right away.The price is fair and unbeatable. I would definitely come back and recommend this place to anyone who wants fast, friendly, and excellent service!

An
Review №29

Wouldn’t recommend anyone go here. Came in to get 2 rear tires installed and they didn’t even balance the wheels. Car was wobbling like crazy til I realized the 2 rear tires weren’t balanced at all. Manager just wanted to make a quick sale and tried every trick in the book to up sale me on every offer they had. Don’t waste your time or money, go somewhere else!

Ca
Review №30

Wow! Very friendly and courteous team. Fast service and excellent quality of work. Will return.

Re
Review №31

Had a great experience with Tire Choice. I needed to have 8 tires mounted and balanced, with the added complication that I needed to swap the wheels that they were already mounted on. Nick gave a very reasonable estimate for the service and the team completed the work quickly and professionally. The tires were fairly low profile (40 aspect ratio) and the team at The Tire Choice mounted and balanced them without any damage to the rims. They also helped me load the wheels and addressed all the issues that I had asked about. I would recommend the team at The Tire Choice and will be back in the future for services.

An
Review №32

I am a first time customer here and I am definitely coming back. I was greeted right as I entered, which was nice. They were friendly and didn’t push on more than what I needed. Usually shops I’ve gone to have been kind of dirty but this place looks and feels super clean. I would definitely recommend this place to my friends and family!

Ma
Review №33

Got a tire I bought here patched up at no cost. Very professional service, got setup with reliable WiFi while I waited.Kudos to Gustavo C. for the 5-star service. Ill be back if/when I have any tire or repair issues

Ch
Review №34

Best in irvine 🤩

Me
Review №35

Thank you so much for your help fixing our tire! Excellent care for people with safety as a priority! Highly recommend!!

Si
Review №36

And yet another Nail in my tire. But the place I bought my tire at has change names again. A new Company. Tire Choice at Red Hill and walnut. NO PROBLEM! they repaired the tire while I waited.. Kind, Clean and NO CHARGE! I would recommend in a minute... TY Guys!

Br
Review №37

This place is awesome!!!! Nick is a very fair and professional man who takes care of his customers. I came in with a bolt stuck in my tire and they were going to inspect it for me and then I was offered a great price on a set of 4 new tires. Great tires . Amazing price . Checked my alignment. Even showed me the printout to explain why the alignment needed to be fixed. Honest people over here . Thank you for your service. Will be back.

Jo
Review №38

Such a terrible experience that I simply walked away! Went in asking for a standard oil change and was told my car requires synthetic. I explained that according to the dealership and the operating manual standard oil is fine. I was told he would have to check the computer and go by what the company recommended. That he doesnt go by what anyone tells him! Forget that noise! I walked away and will NEVER go back.

Ha
Review №39

This place is in the old Good Year building, but its Tire Choice now. The day before Thanksgiving I got a huge nail in one of my tires that I discovered after work. The manager who was there, Nick, went out of his way to help me get back on the road so I could go see family for the holidays and leave on schedule. On top of that, it only took them about 30 minutes to get me in and out the door! Totally recommend.

Sc
Review №40

This was my first time visiting Tire Choice & I have to say everyone was as friendly as can be.Gustavo (GUS) was so efficient and helpful. I needed 4 tires and he took the time to go through which ones were better based on my vehicle. He mentioned that my car might need an alignment after the tires were mounted. He explained the alignment procedure and showed the “tow-in” & “tow-out” report.... We ended up getting 4 tires and an alignment and would absolutely recommend GUS to anyone.... He was really patient when others might’ve gotten frustrated. By the way, the car rides great! Job well done! Thanks again GUS, and I guarantee, I will see you again.Greg L

Ja
Review №41

Fast quick and easy here you guy’s!!!

Ib
Review №42

Came in for a flat tire and let me just say I was helped as soon as a walked in !!! Gustavo was very friendly and helpful !! I’ll definitely come back again . Thank you guys !!

Cy
Review №43

This location is by far the most professional and efficient tire shop I’ve ever been to. Gus has amazing customer service and has great tire shop acumen. I highly recommend this place. I will never go anywhere else for my tires!

Ja
Review №44

I’ve been coming to this shop for years before the ownership changed and there’s a reason I keep coming back. The guys here are super efficient with figuring out what’s wrong with my car and making sure to get it repaired in a timely manner. I was in today for to replace my back brakes and have my fuel injector cleaned out and was super happy with the results. Jack was super communicative about what was needed and how long everything would take. It’s hard to trust auto shops these days but this shop is reliable and honest. See you guys for my next oil change!

S
Review №45

Highly recommend Gustavo and his team. They are very professional and I felt comfortable working with them. Great find!

El
Review №46

Came about 2 years ago I came and service was so bad, I said Id never come back but NOW its under new management! Best service ever! Definitely returning.

Du
Review №47

Great service! Under new management! Gustavo was excellent throughout the process! Highly recommend this place for quick and friendly services!

Wy
Review №48

Fast service and donates to charity. Will absolutely be back.

ju
Review №49

The most important thing as a customer is to receive an excellent service. And here I found somebody who treated me more than a customer as a friend and puts customer satisfaction first profits second. I received a huge help and terrific service from Jack, who told at the moment he handed me back my car, our goal is that you are happy with our service. I highly recommend this auto service center. And if you have any issue, ask for Jack immediately.

Co
Review №50

Nick, Jack and team were amazing! Thank you gentlemen for your professionalism and expertise. Will definitely be back the next time I need some work done! They were trustworthy, honest and very nice. Thanks again guys!

Sa
Review №51

My tires were low, stopped by for a tire check. Jeremy & staff were very polite & professional. Got me on my way in a timely manner. Great customer service!.... I will be back...

Da
Review №52

I am so greatgul for yhe quality work & amazing customer service provided. Store Manager Gustavo made my day with a smoothe & flawless repairs at reasonable prices. I appreciate being treated with respect & knowing my car has been repaired correctly & I wont have issues with shoddy work done poorly. I love my experience everytime I come here & I will remain a loyal custoner & refer others.

Sh
Review №53

Fantastic service and good people! Jack and Nick patched my tire and sent me on my way free of charge so I wouldnt be inconvenienced by their slow credit machine. I will definitely return. Thanks guys!

Do
Review №54

Great service and speed. Nick the manager was very helpful and efficient. Dropped off flat tire 2 hrs before closing on a Sunday and he was able to get me out right before closing without any hassle! Would go back!

Li
Review №55

My experience with this tire shop was great. I came with a nail in my tire and it really was an emergency because I had a road trip planned ahead. You don’t want to drive hundred miles with a nail in your tire. Jack was really helpful and knowledgeable in explaining the procedure, however, the best part is that the nail didn’t go all the way to damage the tire! In less than 10 minutes everything was done without any charge 👍🏻

an
Review №56

Jeremy always takes care of his customers. He is honest with what needs to be done and prices. The work is always done on time and fixed right the first time. If you need tires or your vehicle fixed right remember tire choice and ask for Jeremy.

Da
Review №57

Nick Gould and his technicians did an OUTSTANDING job with my car. Was told by another shop my struts were going bad. Nicks people showed me it was actually the control arms. Located the parts (On a Holiday) and completed the work on my vehicle in great time! They also took the time to point out other areas my car needed work on and are working with me on getting these completed over a period of time! AMAZING customer service and prices! They just earned my business for all my car repairs.

Al
Review №58

Tire Choice is the place to go for all your car needs, from oil changes, to tire rotations, tire patches/plugs, brand new tires and soo much more!! If you’re in Tustin and your car needs help, come speak to my man Gustavo and he’ll hook you up 🙌💯

Ju
Review №59

Had a flat tire.Called and Came in on short notice.Was helped out by the store manager, Nick Gould.Great service and great deals.Left there with two new tires within 25 minutes.Thank you!Will definitely return again

Ka
Review №60

I got a flat tire and within the hour tires choice had me squared away with a new tire. Shout out to Sal for making everything super easy and quick for me. Great customer service and quick results. Thanks guys!

Je
Review №61

Stopped in to get my tire fixed and Jeremy and the team got me in and out! The service was quick and the quality of the work was exceptional. Definitely recommend and will be going back again. Thanks Jeremy!

Yo
Review №62

I came in with a flat tire. Henry and Jimmy were of such great help! Typically when I get my tire patched up they take around 30min. But today i was in and out within 10min. Would definetly recommend this place to family and friends for tire care.

Mi
Review №63

Everyone at Tire Choice was helpful and very willing and able to answer all questions. My service writer, Raoul, did a great job. I would recommend Tire Choice for automobile service.

Bo
Review №64

Getting work done on my car is not always the most enjoyable thing to do, but whenever it needs to get done I appreciate a good service. I recently went to The Tire Choice and Jack provided me with the best service possible. He helped me out with what I needed and it was done in the quickest way possible. The car we needed service on was from the non-profit I work for, and my company was more than content with Jack’s service and the work that was done. Thank you Jack!!

Jo
Review №65

My tire was very low this morning, stopped at this location because it was closest on my route to work. Jeremy opened up the shop early to inspect my tires & tire pressure. He checked & filled all 4 of my tires, great customer service, I will be back.

Ad
Review №66

Gus, went above and beyond to help us. We got stuck in Tustin when our car overheated on our way back up north. They took care of us and made sure we were good to go before we left. Would definitely recommend you come here for your car needs!

Ar
Review №67

Came in for a tire repair, no pressure to buy anything else. Very professional and fast service. Gustavo helped me out greatly!Thank you!!

He
Review №68

EXCELLENT SERVICE from assistant manager Jack. He treated me not like a king, but like a FRIEND. My daughter had a flat, with 15min till closing and cars ahead of me. Jack takes the car in, fixes the flat, and Im out of there in less than 25min. Best service ever! Thanks Jack, and thanks to your championship team of technicians!

Pr
Review №69

Got my front brakes changed and my rotars resurfaced, Had vibration on braking. Firestone said $1000 and replace my braking system, told them thank you and came here. Honest mechanic are hard to find.

Mi
Review №70

Nick Gould & his amazing crew are very professional & also do a great job working on my Maserati. I will never take my car to get fixed anywhere else. Nick thank u

br
Review №71

Great experience. When I called in they didnt have my size tire, but they ordered and picked up same day. I got my new tires installed for the best price after researching. Nick really helped me out and I would recommend them to anyone.

Do
Review №72

I drove in with a spare tire and either needed a fix or replacement. Nick and the team were great. I had some people im front of me, but I was all patched up in about an hour. Great service. and great price!

Kr
Review №73

This is best tire shop in all Orange County!!! Nick the manager is so friendly and helpful, not to mention the great prices. I recommend this place to anyone who needs tires.

Me
Review №74

Always satisfied when I come here they always provide the best customer service and treat you more then just a customer and guarantee the best pricing. Nick and Jack were extremely helpful to me in making sure I got my car back the same day.

De
Review №75

Took my car here & the service was SUPERIOR!!! Jeremy took care of me & answered all my questions. This place has great prices, fast service, & excellent customer service. More importantly, I trust these guys & will continue bringing my car here!!!

ke
Review №76

Got towed here after a flat on the freeway. Nick politely and happily helped me out at the computer, and Jack provided comedy while I waited. Both men were helpful and attentive. Much appreciated!

Ra
Review №77

I went to Tires Choice Nick was really helpful and sold me 4 tires at a very good price I had an excellent experience. Nick also explain everything so I can understand very helpful.

Da
Review №78

Jack and his crew are great at what they do, highly recommend coming here to get your car fixed. Jack helped me out when I was in a tough money situation. His customer service deserves 5 stars.

Ry
Review №79

Just moved here and found this place near me. Friendly service and very affordable prices. Highly recommend for any tire service and ask for Jack. He will take care of you!

Li
Review №80

Nice! Honest! Cheap, in my case FREE! I had a loud rattle under the car, figured it was something related to the muffler. The mechanic took my car for a spin, and It was the muffler guard. They rustled up 2 larger washers and rebolted it back up. OK, it took maybe. 5-10 min., but still how many shops would have charged $25-40 anyway? So happily surprised.

Da
Review №81

I had two of my cars serviced there and I am happy both with their service and price. Look for the guy, Gaz, and he is very helpful and nice!

Th
Review №82

I didnt need an appointment on Labor day. Nick Gould, the service manager took care of my issues promptly. I really appreciated the highlighted check list of any current or potential repairs with my vehicle.

Al
Review №83

I went to a couple of tire spots here in tustin they wouldn’t take me in, said their schedule was busy. Good thing i went to Tires choice auto service centers they took me in right away no questions ask... specially Jack the guy upfront very kind very helpful man...ill come back here for sure to get new tires.. thanks again for helping me to get back on the road💯

Jo
Review №84

I needed a tire patched and I called this place. Jack was friendly over the phone and told me he could work on it by end of day. I came in and there was no line and I was helped. The tire was patched by end of day and everything went fine. Jack was friendly and I would come back to this business again.

Jo
Review №85

Jeremy and his team took care of my flat tire. They were very professional and quick. They just earned a life long customer from me.

Ni
Review №86

Helpful staff, never had an issue and they have gone above and beyond a few times for me.

So
Review №87

Very good service and in a timely manner. I had my brakes done on my 2016 honda civic. Price and customer service was also great. I highly recommend and will be a repeat customer.

Me
Review №88

This place gives amazing customer service and always guarantees the best pricing. Nick and Jack was extremely helpful in getting me my car back on the same day

me
Review №89

Service was extremely friendly and knowledgeable. Our tire was repaired very quickly and we were back on the road in no time. Would highly recommend.

Di
Review №90

Great and helpful and will definately come back here. Great Customer Care service.

Mi
Review №91

Nick (store manager) is very knowledgeable and helpful. His team made quick work of the tire installation. You wont go wrong with Nick and Tire Choice.

ke
Review №92

Very friendly and not pushed or sold on anything I really didnt need.And they have competitive pricing, great service.

Un
Review №93

Customer service leaves much to be desired... sales push on the cheaper products... completely unhelpful after you purchase the product... when asking for help with warranty covered issues they do not research your warranty information instead give vague responses such as they need to see the tire to know if its covered under warranty ....Im under the impression that the condition of the tire is irrelevant if its covered under warranty ... if Im wrong neither the employee or the manager bothered to inform me otherwise

Al
Review №94

My review goes in length but I’ll summarize. DO NOT GET THIER CREDIT CARD, expect to wait a long time, and expect them to be careless and not even put your tires back on properly as to maintain your rotation schedule (front tires be put back on the front and rear tires to go back on the rear).This shops main goal is to get you to sign up for the good year credit card. Their is one guy whose sales tactics are smooth but misleading. He’s the only one that appears to be helpful and knowledgeable but will always slide in that sales pitch, “while you’re waiting for your inspection do you have an ID to get you started on our good year card?” See he doesn’t ask you if you’d like to take out a credit card, this is a pressure sales pitch. Don’t fall for it. He seems nice but that kind of sales pitch is not clear and some people may fall for it not fully understanding what they’re signing up for.One of my biggest problems with his sales pitch and tactics was that he made several sales pitches before even finishing the evaluation on my vehicle. What if my car didn’t need a lot of work done? Why would I take out a credit card if I don’t need a lot of work or financing and just let the 6 month interest free promotion expire? If when I really need it, that promotion period will be over and whatever I charge to it I’ll be stick paying nearly 30% APR (this APR is provided in the booklet by the waiting furniture area). He will tell you it can save you money on oil changes ($5) and you can have 6 month finance interest free. What he doesn’t say is that the credit card comes with a nearly 30% APR...that’s awful.Service wise, they had me wait nearly 3 hours and once I told them I didn’t want any work done because I had already waited so long and had other obligations for the day, they told me I’d had to wait an hour until a guy came back from lunch to out my car back together. This was questionable and felt like retaliation. Either way, I waited (4hours total for a rotor inspection) and I noticed that they put my tires back on out of order. I had just had my tires rotated the week before and my rear tires had brake dust, so when they put my tires back in they had put my passenger rear in the front and the drive side front tire in the rear. I told one of the mechanics and he laughed knowing they had messed up. Now being a tire shop they should know the importance to keeping tires rotated as to maintain the life span and even wear and tear on them. Very poor service.More on service, they had told me I needed new hoses and fluids flushed like coolant and others. I was in a car accident in mid August of 2018, where as part of the repairs they flushed all..ALL of my fluids and when I told the older man that, he seemed a bit dumbfounded and only said that well I still need new hoses. Either way that’s suspicious. So I understand every business needs sales and will pitch you. But this shop doesn’t appear to be honest and doesn’t even provide decent service. I was worried what else they took apart from my car and didn’t put back right. I didn’t ask for all this inspection I just asked for my rotors to be checked.

Er
Review №95

Excellent service and care. I came in with a flat tire and Jack was fast, professional and very fair in pricing. I will definitely use again.

vi
Review №96

My 2015 Mazda 6 was having some promblems with the brakes and rotors. I called around a few places and everyone was trying to charge me just to take a look at my car. Here at Certified Tire & Sevice they were willing to examine my car free of charge and give me an estimate pretty quickly. The Store manager kept in constant contact with me throughout the day to update me on my repsirs.They were much less expensive than a couple other places I called so that was great. They replaced my brakes, rotors, and able to shave down my back rotors so no need to replace them. Overall a great experience from customer service to the repairs. Left the lot feeling great and my car appreciated it as well.

Mi
Review №97

Nick and Jack fixed a tire for me in 30 minutes and got me back on my family trip safely! Thank you guys so much! I will definitely be back!!

do
Review №98

Jack gave me some great quotes on my repairs. Im going to set up multiple appointments to get everything done. Thank you Jack

Da
Review №99

Very friendly customer service. Jack greeted me as soon as I walked in and took care of all my auto needs! Definitely a repeat customer with this service! Thanks Jack!

Tu
Review №100

They where wonderful, Jack helped a lot and was very helpful. He gave us a great deal for being a non profit organization!

Information
35 Photos
100 Comments
4.7 Rating
  • Address:14511 Red Hill Ave, Tustin, CA 92780, United States
  • Site:https://locations.thetirechoice.com/ca/Tustin/14511-Red-Hill-Ave
  • Phone:+1 714-594-5608
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:9:30AM–4PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Credit cards:Yes
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