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Christian Brothers Automotive Tyler
8730 S Broadway Ave, Tyler, TX 75703, United States
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Christian Brothers Automotive Tyler
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J.
Review №1

Seamless, efficient check-in process, friendly and fast shuttle service, detailed inspection and work estimate that was delivered via a web link— easy to understand and approve (loved the e-report where I could simply click to approve or decline). Also appreciated the ability to communicate via text with all communication. Helped avoid phone calls that would interrupt my work day. Very friendly and informative staff. The overall experience was really great and I will be back.

St
Review №2

Love their business... professional..... up front... would recommend time after time.

Na
Review №3

The knowledge and professionalism of the employees. Their friendly and helpful attitudes during the length of my repairs. And the quality of their workmanship, were all above standard!! Would highly recommend and will be a future customer myself!

Am
Review №4

The employees here were so nice! Went to get an inspection done and sat there talking to the guys about food for a good 10 minutes! I love places where people actually treat you like a human being a hold a conversations, not just oh youre here to do x,y,z then bye. Will definitely go back if I need car work done!

St
Review №5

These guys were great. They were super busy today and still was able to fit me in to fix 2 cross threaded lug nuts. I would 10 out of 10 would recommend these guys to everybody. Price wasnt that bad at all either. I walked out very happy.

Br
Review №6

Pleased with service. Staff was helpful and pleasant. Pricing fair. Likely to use again. Very nice and organized shop, not a hole in the wall type of mechanic shop. Comprehensive diagnostic report let me know what else needed attention, giving me a chance to DIY.

Ma
Review №7

I took my vehicle in for rear brakes. I knew it was that because they have been making noise for awhile. I spoke with Mr. Gary who was very professional and polite. He made my appointment and gave me a heads-up as to what was going to happen. I dropped my vehicle off at 7:30 in the morning, received my digital inspection report at 10:03. To my surprise not only did I need rear brakes but also rotors. I called and asked how long it would take as I had physical therapy at 4:30. I was assured that they would have my vehicle completed in time for me to make my appointment. Not only did they keep their word, my vehicle is running smoothly. I would like to thank Mr. Gary and Mr. Todd (the technician who worked on my vehicle)for taking great care of my vehicle and me. I will be back to do my front brakes. I highly recommend them.

Ca
Review №8

Fast, efficient, and very detailed. The report they provide was by far the best I’ve ever seen. They found the issue and fixed it all in the same day. Shuttle service was super helpful.

Ch
Review №9

They are very professional and courteous. I had my vehicle at the dealership first, but their quote for a new starter was too high. I called and spoke to Enrique and he beat the dealership price. He definitely went the extra mile to get my business. If anything happens with my car again, I will definitely be taking it to Christian Bros.

T
Review №10

Best shop around!! Everyone from the shuttle driver to the service writers to the technicians were very knowledgeable and kind. I would definitely recommend this shop to anyone who might every have car problems

Br
Review №11

I told these guys I wasnt in a hurry. Had two cars on two occasions fixed same day. The guys are always friendly and helpful. Overy all good value.

To
Review №12

Very good service and helpful staff. Gary Prator made sure I got home and back to get my car. Rashad road with me after I picked up my car and heard a noise I didn’t recognize. He also checked out my car yesterday when I brought it back because a check engine light came on. He promptly got things taken care of for me. I have had no additional problems. I think Justin was the guy’s name who actually worked on my car. I would say all three of these guys went above and beyond the call of duty. - Tonya Grimes

Ga
Review №13

Everyone at Christian Brothers handled my repair in a timely and professional manner. Service was so good that I asked for a job with the company.

Pa
Review №14

Being able to make an appointment and get a ride from Christian Brothers was so helpful to us. All services were completed within the day, the customer care (Enrique and Garry) was impeccable and the waiting room is clean and comfortable. Highly recommend.

ta
Review №15

I am 17 and just moved to Tyler. Since I am a fairly new driver, I wasn’t exactly sure what was going on with my car. They helped me so much, and got everything fixed that needed to be. They are very very nice people, I highly recommend coming here. They will take care of you!

Ch
Review №16

You get what you pay for. Good quality service and good quality parts. I love the way they do pictures with the estimates so you know exactly what they are doing to your car. Thanks so much!

Is
Review №17

Went to several other auto shops and none of them could help me, but Christian Brothers had the right tools no one else did and got my car fixed and ready to roll again. Super friendly, good environment, and provide a shuttle if you need one. Big thank you to Mario for taking my case personally and keeping me up to date throughout the process! Will recommend to anyone I can.

Ma
Review №18

Mechanical problems are always a frustrating situation but Christian Brothers worked directly with my extended warranty and took care of everything start to finish. It was the most positive experience I have ever had and I will absolutely be going to Christian Brothers for all automotive needs. The staff was honest, friendly and very professional. Also, the communication was amazing and I was kept informed through the entire process. I cant say enough good things and just want to thank them for doing such an awesome job!

Kr
Review №19

Got my car inspected!. Staff was amazing!!! They even gave my one year old a hot wheels car!! Will totally be back and recommend!!!

Du
Review №20

The technician that greeted me was nice and professional and made sure I understood what they would do and that they would let me know if there were further repairs needed. I liked that I was able to approve or decline additional services online. And I was super impressed that they called me an Uber to bring me to pick up my car when they didn’t have an available shuttle. Quick service, great people.

Ha
Review №21

This company was extremely professional and even sent out text messages with updates, pictures of what the technician found, what was needed to fixed along with the prices.

Ap
Review №22

Great service helped us out with brothers car very friendly and attentive to what your problems are.

St
Review №23

Had my car towed there they had it diagnosed fairly quick and wouldve had it fixed next day but the had to order the part so not their fault but overall me and the wife are pleased with the service

Mi
Review №24

Amazing crew, fair pricing. They will do a complete fix or if you ask, just enough to keep you going (we all know sometimes the money just isnt happening). These people understand that and take time to care about your situation and vehicle. Work is always done in a timely manner. Recommended to everyone!

Fr
Review №25

Awesome customer service & great warranty on the work they perform.

St
Review №26

I called Christian Brothers last Monday and described my issues. I took my truck in that day. I was advised that I had two bad coils and plugs. I authorized the repair. I was advised after the repair that I needed a Power Control Unit (PCU). I authorized this repair. I was told the PCU repair would be the next day. I called the next day and was advised the ordered PCU was damaged. I was advised last Thursday that I should get my truck back on Friday. It is now the following Tuesday and my truck is still in the shop. Yesterday I went by the shop around 1:00pm and was told my truck was next to go in the bay. I specifically asked if I needed to renew my rental car. He replied that I would have my truck back yesterday evening. I went back around 5:00pm, only to learn my truck was not fixed and the PCU was still in Houston. I checked back today. My PCU was not shipped from Houston and they don’t know if it will be in tomorrow. I could have driven to Houston myself to pick up the PCU for them. Now, I have been told that hopefully thePCU will be in tomorrow. I am so frustrated at this point. All I hear is we understand but we can’t do anything about it. Let’s see if they call or message me before they close today to get an update on my truck.

Ti
Review №27

I had a coolant leak that was a quick affordable repair!

Ci
Review №28

Christian Brothers was very professional and very helpful and very honest. They got right to my truck and was able to give me a full diagnostic on the issue, with an estimate, in no time. They constantly kept me informed throughout the entire repair process. I highly recommend using Christian Brothers, I will be using them from here on out! Thank You!!

Al
Review №29

I’ve had some good experiences with Christian Brothers in the past but today was a complete and utter disappointment. We dropped off our car last night when they were closed because the battery was dying and we wanted it tested and to see if it was still under warranty. Bear in mind these are the only services we requested. My wife left all of her information with the key in their drop box because she wanted to be contacted because this is her car and to be entirely frank she knows a lot more about them than I do.Skip to today imagine my surprise when I am receiving texts filled with hundreds of dollars of recommended repairs that were not requested. We just wanted the battery tested and to see if it was still under warranty and they apparently decided to do a full blown inspection. The thing that really gets me is that they completely disregarded the contact information we provided them and just used whatever they apparently had on record. Not a huge issue in this particular instance but what if the car had changed ownership? What if I was a vengeful ex-husband and decided to authorize all these unwanted repairs and all this without them ever having actually spoke to us, just text messages. This is an egregious potential breach of privacy and something that could easily have been avoided if they had simply read the card we filled out. Why have us give you contact information if you’re just going to disregard it and contact whoever.After reviewing the quote of the only service we actually requested we compared it online and found Interstate could give us a better quality battery for $40 cheaper than Christian’s quote. We went to pick up my wife’s car fully prepared to pay a small service charge for the battery test since we weren’t going to use their services any further. They wanted to charge us $60 for the full inspection that we never asked for. As soon as they found out we weren’t going to be using their services they got rude and snippy with us and tried to argue why they were trying to charge us so much for something most places offer as a courtesy, a battery test. Like I said we were prepared to pay a small something since we weren’t getting a battery there but 60 is absurd even if they did inspect everything else. The key take away here is that if they had actually read our request and done as we asked they wouldn’t have had to waste their time doing unrequested services. A restaurant wouldn’t make you food you didn’t ask for and then expect you to pay for it. This is no different. If there was any question as to what we wanted done they could have simply called us but they didn’t. The first and only communication we received was the service report full of things we didn’t want.They did at least have the courtesy to waive the charges entirely, but I shouldn’t really even give them credit for this as the charges should never have existed in the first place. In the end we went to Interstate and got a new battery. It’s better quality, better warranty and cost $40 less than what Christian quoted. Interstate was super quick (15 minutes from the moment we walked in the door) and professional, and I would highly recommend them for your battery needs.

Go
Review №30

Paid $1700 for a repair and left with it making a weird noise and thats after going to them the first time and being charged $400 to charge it and telling us there are no leaks and a few days later finding out there is a leak and just being out $400

Ke
Review №31

I highly recommend this shop!! Before I brought my car there, my fiancé had his truck fixed there and they did an outstanding job. The staff is unbelievably nice and very professional. My car broke down Sunday, and being in Tyler it was the closest shop I knew that did good quality work. I received a detailed report of what was wrong with my car, how much the parts were & the total cost to fix my car. I brought it Sunday, and they had it done Tuesday. If I ever have future problems with my car, Christian Brothers WILL be the shop I take it to!

Be
Review №32

My name is Benjamin Burton (can’t change the user name for some reason.) Monday, my wife and I called a few places around Tyler and since we had our own parts, we knew we’d really only be paying for labor. Well, as soon as I made the initial call for an estimate and spoke to an awesome guy named Harrison, I realized that they were one of the better prices AND could get the job done that day. My wife took the car while I was at work and said Harrison greeted her upon entering the shop and knew exactly who she was. She said he was super kind and professional. The job we needed done has taken past automotive shops 2 days to get our car back to us but we dropped our car off at 10:30 and I received a text that it was complete by 1:30. I thought it had to be a mistake so I called, and sure enough it was ready. It’s running perfectly and I couldn’t be happier with the cost and quality of the job. I’ll be going back here anytime I need work done. Thanks CBA

Lo
Review №33

Above and beyond 5 stars. Best of the best.

Ma
Review №34

Very friendly very organized, Great communication! I felt really good about taking my car here. This review is submitted to me by Google before I got my car back but I am sure they will do a great job lolUpdate: Now that I have the car, the issue was resolved perfectly and extremely fast. I have a future maintenance sheet they put together for me, They will definitely be getting my business!

Je
Review №35

Ive never been to an auto service center where I left feeling like I had been treated with exemplary service and was not coerced into agreeing to additional services that my vehicle supposedly needed. CBA offers unprecedented customer service with follow up emails providing an estimate of additional services they would recommend, but without ANY obligation. Will definitely return for future services!

Ms
Review №36

Oooooh my goodness! Talk about exceptional service thats exactly what I received today. Went in for oil change, radiator check, bulb replacements and tire rotation; they got right on my car at scheduled time completed everything in a timely manner and gave me a surprising $5.00 discount. The front desk guy was something special his personality was refreshing 😁😁😁. Ill definitely be a return customer since today was my 1st visit. 👍👍👍

Ja
Review №37

They were all awesome.

Pa
Review №38

The team here was amazing. I live out of state; while visiting I had them work on my daughters car. As any parent; you want to make sure your child & grandchildren are safe. They back their diagnostic results by pictures and thoroughly explained everything to me. When looking for car repair, you can put your mind at ease that they are not in business to rip you off. Its not often you can say mechanic, knowledgeable, and ethical in the same sentence but that is exactly what they demonstrated.They are truly genuine & honest. I highly recommend them!

Je
Review №39

The guys are very knowledgeable & kind! They pick up my car at work & take care of everything for me. My car is back at work in the parking lot ready to go by the time my shift is over!

Le
Review №40

I am rather disappointed at the service received. I have used Christian Brothers for my car services for sometime. I called and got a quote for an oil and filter change on my college sons car. I was quoted $40 on the phone after giving them all the car details. I arrived for the scheduled appointment and they advised me that the oil change charge would be around $70+ dollars. I asked why such a large price change from the quote, he explained that the individual quoted me standard oil, and the $70+ was for full synthetic oil. I advised him that is what I requested the quote for was full synthetic as that is what is recommended by the car manufacture. They had no explanation except it will be $70 dollars. I may likely not return for any of my services.

ki
Review №41

These guys are so friendly! They know me by name when I come in and they are always transparent and knowledgeable! That’s why I drive from Longview to get my car serviced!

Ht
Review №42

Staff was very professional, friendly, and able to fit in quick maintenance inbetween appointments!

Di
Review №43

We have been a customer for years. Always courteous and professional. They stand behind their work.

Je
Review №44

Great attempt at customer service. Friendly. Front office does a great job of front image to public. However, mechanical expertise a problem. Ive tried them a few times now and had problems each time. Including on one trip they were supposed to check my tires and didnt at all. It cost me a day of travel, HUGE stress as I was in the middle of nowhere and hotel. They did provide a credit and do their best to make it right. Latest trip to their shop, they again did not provide tire gauge info until I asked even though their reports were updated specifically so they would have to show tire pressure after my disasterous trip. This visit they caught that 3 out of 4 of my tires were defective and I truly appreciate that. However, on the alignment they did, they wanted to install a camber kit and they wanted to tear apart my rear differntial for noise. However, on having my brother review the report he informed me my Chevy already has a camber built in and that the noise they were referring to was the traction control kicking in. Miraculously when I said I was going to have my brother review the report I was told they didnt need the camber kit after all before I had a chance to say anything. Then when I called and said the noise was the traction control there was miraculously no longer an issue with the rear end of my vehicle. One of the visits I got informed that I had to change out my oil pan due to stripping. I cant prove it, but I ALWAYS had my oil changed at a trusted mechanic or dealer previously. After having had them change out my oil once the next time I needed a new oil pan due to stripping. Seems to me that if my previous mechanic had stripped it, it would have been an issue the first time around instead of second. Again not sure maybe... Great customer service. They go above and beyond even running my truck to Discount Tire. However, have NOT been pleased at all with mechanical work and I suspect most of their reviews is based upon that customer service. After my experiences I no longer trust them at all and wont be going back.

Pe
Review №45

I went in for a tune up and it was discovered that one of my fuel injectors was not functioning. I was told to keep an eye on it as it may be OK for little while longer. The next day my car was acting very sluggish. I returned to Christian Bros where it was decided I needed to replace all the fuel injectors for $1700. I left the car for the needed repairs. Later in the day Enrique called to tell me he had good news. One of the spark plugs was malfunctioning that was installed the day before so there was no need to replace the injectors. I WAS AMAZED and so relieved that I did not have to spend $1700 on my car These people are TOP NOTCH!!! They could of repaired the injectors and not said a word. You guys rock! You are all blessed Thank you so much

Ty
Review №46

EXEMPLIFYING THE NAME! Though I cannot speak to the team, I most certainly can speak of the Assistant Manager Harrison who graciously helped me in a significant time of need. I was in the Super 1 parking lot with a battery problem I never would wish on anyone. Need less to say he came over, checked out the problem, realized the gravity of the issue, and came back quickly with the proper tools. He got me on my way and DIDNT CHARGE A DIME! Though I gladly wouldve paid whatever, given the rain and cold he endured with me to fix the problem. They have my business and respect!

Sh
Review №47

Professional, courteous, knowledgeable, extremely friendly. First class service all the way. I arrived to get a starter put in my car and I was starting to call someone to come and pick me up and I was made aware they have a free shuttle service! They actually took me home to my door and after the car is fixed they come and pick up you at no extra charge. I would highly recommend them for any automobile needs. Prices are absolutely more than fair! I can’t tell you how happy I am with their services!

No
Review №48

I have been to Christian Bros five times for different issues over the past 2 or 3 years and they have always been helpful and kind, resolving each issue. Before, I’d always gone to my dealership, but they overnight factory parts, and I feel assured of their work. Their work is fairly priced and comparable to, or less than the dealership pricing. I will use them before my dealership now. Last time I dealt with Enrique Vaca, who was kind and priced my repair fairly. Mario came to get me in their shuttle, was polite and personable. They made a hard time better for me.They also cleaned my vehicle inside and out, and shined my tires after they repaired my power steering leak

Al
Review №49

Would use them again if I had to, but would not recommend to a friend.

Mi
Review №50

I brought my mothers 2014 Honda Pilot to Christian Brothers. The driving condition of the SUV was very dangerous. Gary Bailey service advisor assisted me and explained in professional detail of the issues of the vehicle. As a result the vehicle is operating safely and correctly. Christian Brothers professionalism has gained myself as a lifetime customer.

re
Review №51

As always fast,professional,affordable and the customer service was world class. I will always choose Christian Brothers auto!!!

As
Review №52

Looking forward to having my vehicle inspection done here judging by the wonderful cheerful phone call I just had with them !

An
Review №53

Having your auto repaired by the team at Christian Brothers is like dropping off your vehicle with family. The guys treat you with a human quality, not just by the type & model of your vehicle. Harrison will try to save you money when possible, and they work fast!

ve
Review №54

Thank goodness Mario recognized the early and unusual water pattern on my tire was most likely due to a bigger problem then an alignment. Repairs were done quickly. They even took my wheels to discount tire for new tires and picked them up so they could keep working on front end repair. Installed my knew tires did alignment and now I feel much safer. Harrison, the technician and other front seat staff were very helpful and professional. Loved the text updates and link sent so I could pay before I picked up my suburban. Thank you guys!!!!

As
Review №55

I was pleasantly surprised that you guys offer rides to and from. I was expecting to have to wait around for a ride! Everyone was super friendly and the service was fast. The price was affordable compared to other shops. Thank you so much for everything!

As
Review №56

I was pleasantly surprised that you guys offer rides to and from. I was expecting to have to wait around for a ride! Everyone was super friendly and the service was fast. The price was affordable compared to other shops. Thank you so much for everything!

Mi
Review №57

They checked out a vehicle we were going to buy and did a great job. We are very pleased with our experience with Christian Brothers.

Am
Review №58

My new tires look great and drive like a dream!Very pleased with the work done at CBA Tyler! I researched prices and theirs was great; their customer service was friendly and professional; they kept me well informed via text message; the service was quick and efficient even though they seemed a bit busy yesterday; and though their shop looked very clean and comfortable for wait times—I really appreciated the complimentary shuttle service to and from work. Happy to have a place like this to come for my regular car services from now on. Thank you!

Pa
Review №59

Courteous, completed my car repair in a very timely manner: I paid for the services, but couldnot pick up car until that night after work: the gentleman offered to drive my car home for me which was n another city!!!!!

Za
Review №60

We have used Christian Brothers on a few occasions now and they are a premier professional shop that is truely focused on providing the absolute best service. They keep constant communication channels open and go above and beyond to be sure everything is just as it should be. As a hobbiest mechanic myself, they know their craft well and perform honest work at reasonable rates.

Mi
Review №61

Service was outstanding. Disappointed in the charges, like $59 labor to install the pricey battery I bought. They charged about the same as a dealership Shop so take your pick. Great work, great service but at a high cost. I’m looking for better value.

Lu
Review №62

Extremely honest, helpful and professional and the representatives here definitely go above and beyond expectations. They will keep you updated via text messages, offer a free ride to and from the shop and will tell you what the needed and/or recommended repairs on your vehicle will be and will not try to oversell unlike most other repair shops. This will always be my first choice for my vehicles needs.

Br
Review №63

I called Christian Brothers to set up a time to have the headlight of my truck replaced. They had no available appointment times for several days but Harrison said I could stop by and they would work my truck in when the time allowed. When I arrived, Harrison said he could fix the headlight right away. He did the work and only charged me for the part. I was so impressed with this great customer service by Harrison and the professional environment of the shop. I would definitely return to this auto repair shop!

Ke
Review №64

Awesome place! Christian based organization. Well documented and supporting information to justify the repairs (inspection report was awesome).

Pe
Review №65

Wow. Took their time to provide a quick emergency check without question. If I lived in the area, they would get my business! Friendly, good communication, and fair!Definitely sets themselves apart from the common notion that auto repair shops are untrustworthy, you can trust these guys, hands down.

Da
Review №66

Right next to the road and very packed no place to really park.

Ho
Review №67

Enrique is a very knowledgeable and professional service advisor. Great experience taking vehicle to Christian Brothers. They treat my vehicle as if it were there own and I appreciate that.

Al
Review №68

Discount tire had changed my tires and in the process my stud broke off my tire. ( Not their fault I know its the persons before them fault) they offered to pay for it and sent us to CBA. Well we had to make an appointment because we didnt have time that day. I walked in at 8am and was told the day I made the appointment it would be a few hours. Gave them the paper and keys at 8am and left at 8:36pm. Staff was all very nice and helpful. The gentleman in the office even gave my daughter a hot wheels car.even though shes shy everyone that was there was nice to her too.

Am
Review №69

I called at 4pm and asked if I could bring my car in to see if I needed a brake job and Gary said sure. I did in fact needed new brakes and said come back in morning. Came back at 7:30 and they took me to work. Got a text at about 11:30 saying it was ready. They also provided an Uber ride from work!! They really helped out this single mom!!

Ha
Review №70

Professional knowledgeable courteous people. Kept us informed every step of the process.Very quick but thorough diagnosis and repair.Exceptional service.

Je
Review №71

Went above and beyond. Very impressed!

Na
Review №72

So honest, professional and kind. When I went in for a repair because my windshield wiper wasnt working on driver side they said it could be a few dollar repair up to $400.. It turned out to just cost me $26. How easily they could have said it was an expensive repair but they were honest!! They checked out my whole vehicle while I was there too. I will definitely be back!!

Du
Review №73

Though I ended up not getting any work done I really appreciated the integrity of the place. A lot of other places could have tried to take advantage but the staff here gave an honest assessment and let me know what my options were. Absolutely no pressure and everyone I dealt with were nice and always had a smile.

Te
Review №74

DO NOT use this business! I just spent $2,400 yesterday and picked my car up. Drove it home, parked it and it will not start. I asked them to tow it back in ($75 tow fee) to see why and they refused. Enrique then told me to not bring my car back accusing me of wanting services for free. This is the 2nd time I have taken a vehicle to them for repairs and within 24 hours the car wont start. Over the last two years I have spent close to 5k and as a business they are refusing to cover a $75 tow when my car was just in their shop less than 24 hours.

Cr
Review №75

FANTASTIC customer service! QUALITY service and work. They genuinely care about their customers, Very informative and transparent about the whole service from start to finish. In and out quick, and fixed the auto issue in one visit.Very friendly felt like family not just another random customer!!!!!The associates are; fast, friendly, thorough, efficient, & reasonably priced. They make you feel like family everytime you speak to them or go into the office. Second time we have done business with them and we will DEFINITELY be back!

Ro
Review №76

We had a broken lug stud from Discount Tire. We set an appointment with CBA for about a week out. They told me it would take a couple of hours to get it done on the appointment date.My spouse brought the car in while I was at home getting ready for work. I was waiting on my ride to arrive as well.They managed to get the whole thing fixed within 40 minutes of my spouse arriving. She brought the car back home and I was able to drive to work.10/5 going back if we ever need service again.

Di
Review №77

They always do good work on my truck and make any problems right. I also really like that they check for problems I will need to address in the future every time I come in, so I can keep ontop of repairs before they get bad.Went out of their way to help me get home when my truck had to be towed in while my dogs were with me.

Am
Review №78

Very nice and welcoming. Attentive to what I needed done and also suggested things that needed to be done. Price was reasonable. They also provided pictures for proof of what was wrong and needed to be repaired. Would I pick them again? Absolutely! Thank you Christian Brothers!

Mo
Review №79

I have never had experienced customer service at an automotive repair shop like the exemplary service at Christian Brothers. From the phone call to the return of my keys... We were treated with respect. Honest quotes. Expert workmanship. They even offer shuttle service to drop and pick you up at home while your car is being repaired. We will definitely bring both of our cars here.

Ju
Review №80

Enrique was very informative and helpfulHe along with the mechanic (cant remember his name as I only met him once) seemed genuinely concerned with making sure only the necessary work was done and it was done properlyThey seemed to genuinely have my best interest in mind and even showed me the old parts and where they were failingI have used Christian Brothers a couple of other times in past and every time they have done the job right the first time and gone out of their way to explain the problems and the processThey also went out of their way in getting me to and from the shop, even if they had to call a complimentary Uber

Ti
Review №81

As a single, school teacher, I panic when it comes to all things dealing with automobile maintenance. My dad always said, if you find a good, talented, mechanic with fair prices and attentive to his clients... Stick with them and tell everyone you know about them. Sing those praises. I was recommended to Christian Bros many months back for my first automobile need on my Chrysler 300. The work was explained in detail, and prices as soon as they did their initial diagnosis. A time frame was given to me, but they finished in record time as to get back my car to me as soon as possible. They went back over the final bill, work accomplished, any changes and final expenses. As a teacher, they threw in a discount! Thankful for their thoughtfulness! I cant say enough good things about each and every employee that I encountered from the receptionist, the managers, and all the servicemen. I would recommend Christian Brothers to everyone but especially to my lady friends who need a trustworthy establishment, outstanding sales and service and remarkable prices.They ROCK!Tina Marie PenneyTyler, Texas

Me
Review №82

Superior customer service! Brian, Victor & Juston did a marvelous job inspecting, diagnosing & relaying the info to me about my truck! Great, knowledgeable & friendly staff! I have found my exclusive repair shop! Thank you guys for the great work you do with a smile!!

Ji
Review №83

Just went to get my state inspection and brought my three kids. I was in and out in less than 15 minutes. I was greeted by the owner even before I walked in. Someone even opened the door for me. They gave my kids hot wheels cars. They offered me water, had tissues, and even had an umbrella by the door as it was raining. Every detail was executed for customer satisfaction. The man behind the counter was very friendly in a sincere way. Just good natured people. He offered to throw away my trash from the cars as I waited. I mentioned an issue my husband’s car needed and he gave me a quote on the spot. Amazing. Just a comfortable place that seems to really care about people! Never thought I’d enjoy going to a car place!

Me
Review №84

My experience with Christian Brothers Automotive has been nothing short of fantastic. I really enjoyed the interactive diagnostic I received about my vehicle detailing my current concerns as well as outlining future concerns. The free courtesy shuttle took me to and from work which was very helpful and pleasant. I would hands-down recommend Cristian Brothers automotive to my family and friends. When I go to Christian Brothers Automotive I know I am getting honest and trustworthy work, fair pricing, and undivided attention when it comes to servicing my vehicle. Go see for yourself!

E
Review №85

We are new in town and I called Christian Brothers with a list of questions about car inspections and registration in Texas. They were extremely helpful and patiently answered my questions. I took my car there for my inspection and they were as friendly in person as they were on the phone. They even printed out maps and directions on how to get to the registration and drivers license buildings! Talk about going above and beyond with customer service! Did I mention my inspection took less than 10 minutes!?! They are a full service car center, and they just got a customer for life!

Cr
Review №86

Enrique V. was able to efficiently and effortlessly squeeze me in with such a short notice. Staff was friendly, waiting room is perfect for doing any extra work, and restroom was nice and clean. Thank You so much for my new battery!!!! My car is running great!!!!

Ra
Review №87

The friendly atmosphere build on a foundation of professionalism is what I observed right from the start. They quality certified team walked me through the entire process with the information pertaining to my vehicles needs and repairs. I am very thankful that there are still family oriented businesses, like Christian Brothers, still operating in today’s society!! Thank you for your impeccable service to the community.God Bless,Randal Hiller

Ka
Review №88

They helped my boys and I get to where we needed to be while my car was in the shop! Very attentive and very reliable! Very friendly staff and amazing mechanics! When my vehicle was diagnosed they sent me photos along with the diagnosis! I would highly recommend them to anyone and everyone!

Tr
Review №89

The Staff at Christian Brothers is always polite and courteous. They do the job right the first time and do not oversell.

Da
Review №90

Great service. They try their best to get you in and out as quickly as possible. Appointments are best if you need your vehicle serviced. Everything is upfront. There are no surprises when you check out. They provide a shuttle service if you live or work within the city limits.

Mi
Review №91

These people seem to be the most knowledgeable about auto mechanics. Not only that, you get email, text versions of reports, estimates and etc. This is the way it is supposed to work. I am a customer for life. AND I got a free bottle of water. Enrique, hope I spelled that right, you were/are a great asset to this company. If it were up to me? 1.00 per hour raise. Right fricking now.

Be
Review №92

Great experience. I just got my inspection done there which was my first experience with them and they were very attentive and friendly. And very fast and affordable!

Pa
Review №93

I took my vehicle in for repair at Christian bros in Tyler. Everything went pretty well until I came to pick my vehicle up after repaired for not starting. Turns out the repair needed was a factory defect. While my vehicle was there the company broke other parts on my vehicle unrelated to the factory defect. The problem created by Christian bros breaking parts was not in the work order estimate as the prob didn’t exist until Christian bros created it. They then told me they corrected the problem only to have me go out and start the vehicle to leave and I now have a horrible clicking noise in my vehicle that wasn’t there when I dropped it off. Christian bros told me it wasn’t their fault and blamed the problem on the vehicles age. The vehicle is a 2011. They offered to repair it and charge me more but they stated the issue was age on the vehicle and my lack of trust in them that were the issues not the fact that they broke parts on vehicle while in possession of it and unrelated to the repair it was brought in for. This company so far has proven to be dishonest and NOT Christian like. Do yourself a favor and find another place to take your vehicle unless you would like to be ripped off.

Te
Review №94

(01/16/2019) Theyre still the best and Im grateful for Christian Brothers to take care of the situation with my car. European cars really suck. I will continue to go back to Christian Brothers for any reasons. Thank you for being the best. ❤❤❤(05/2018) Great service. Very friendly and they make sure youre taken care of. Im so grateful that they do European cars. Whew. Definitely will come back again and again. Highly recommended ..

As
Review №95

This is the second major car issue CBA has fixed for me this year. Theyre always friendly and informative.

Ca
Review №96

It was the last day I had to get my car inspection done. I headed in at about 3:30 PM for an inspection, and it seemed pretty busy. I was greeted upon entering and helped immediately. The attendant at the front desk let me know they could do my inspection and it would be done in about 10 to 15 minutes. Pricing was very reasonable. She offered me a cold water while I waited. My inspection was done in 10 minutes, and I was pleasantly surprised! 10/10 top notch customer service and speed. I will be recommending Christian Brothers to my friends and family! Thank you for the great experience.

Ma
Review №97

Very professional and helpful. They go the extra mile to make sure their customers are satisfied. I will definitely use Christian Brothers for my future car needs.

Ja
Review №98

Great people, thorough performance, pricey

Al
Review №99

Staff was on top of their tasks. They have a well structured dynamic in place. They kept me informed of my vehicle status as well as its needs. Their waiting area is very cozy and clean. Never ran out amenities. They have an unparalleled customer service. They even texted me pictures of my vehicle’s parts to consider preventive maintenance. I will recommend to all my colleagues, family and friends.

Pa
Review №100

Excellent repair shop. honest and trustworthy! These guys are awesome! Every time i go here they go above and beyond to make me feel welcome and taken care of like I am part of the family. I trust my car repairs to these fine folks and you should too.

Information
26 Photos
100 Comments
4.6 Rating
  • Address:8730 S Broadway Ave, Tyler, TX 75703, United States
  • Site:https://cbac.com/tyler/?utm_source=GMB&utm_medium=organic&utm_campaign=tyler
  • Phone:+1 903-705-1990
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Car inspection station
  • Car repair and maintenance
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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