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Mercedes-Benz of Tyler
3274 Professional Dr, Tyler, TX 75701, United States
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Mercedes-Benz of Tyler
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Bo
Review №1

Our salesman, Brandon Stewart, was so helpful. He made the entire process of buying our new vehicle very simple and we never once felt as if he was pushing us into anything. Brandon was professional, knowledgeable, and friendly. The Finance Manager was very efficient in explaining our warranty and service options. Laura Landrum was very good at explaining the workings of our new vehicle and offered to answer any questions we might have after driving it for a while. And, Trey was great as a team player taking care of miscellaneous tasks as needed. All in all, the staff at Mercedes-Benz of Tyler gave us a very pleasant experience.

Mo
Review №2

Brandon Stewart was awesome! He was with me every step of the process. He stayed late to accommodate my after-hours time frame, which i truly appreciate. He’s very knowledgeable about the MB products and educated me on all aspects of my MB. Thanks, Brandon!

Je
Review №3

My salesman Tristan made our car buying experience pain free and easy! Finance guy was great to work with as well! Not your usual high pressure car buying experience at all.. Very fast and in and out transaction! I highly recommend MB of Tyler!

An
Review №4

I got a second recall from a second defect on my 2012 Mercedes about an airbag this time!! I do NOT want to take our car back to the Tyler Mercedes dealership as they lied about a belt replacement to me when the belt was perfectly fine! I had already told them I used Christian Brothers to do repairs but the young lady still thought it was a good idea to call me anyway and quote me over $400 to replace my belt when all I needed was the defect fixed from a recall!!! NOW I’m getting ANOTHER recall notice again!BTW they didn’t put the belt problem on the invoice and when I had it checked by my mechanic he told me the belt was fine!I do NOT trust this dealership and do NOT want them touching my Mercedes again!I will contact the 1-800 number to make other arrangements to replace my airbag!Buyer beware!!My son witnessed the whole thing!!Why didn’t Mercedes replace this problem along with the last recall issue???I’m furious!!!

Ro
Review №5

Trey Atkinson was very helpful. I really enjoyed my experience with him. The financial team was awesome. Thanks again helping me find the car of my dreams Mr. Trey Atkinson. You’re the best.

Tr
Review №6

The Tyler Mercedes dealership is by far the best dealership I have ever dealt with. They are a pleasure to work with. Their sales department is outstanding . I have purchased two vehicles from them and my daughter has also purchased a vehicle from them. The sales team is awesome to work with. Not once did I feel pressured. They were fair and gave us a great deal. I will be a customer for life. On a side note I moved to West Texas and I drive 7 hours to have my service done at Tyler Mercedes because of the wonderful customer service. Give them a shot you won’t regret it! Ask for Sherri Skeeters she is great to work with.

Ri
Review №7

Had a great experience purchasing a vehicle today Brandon Stewart assisted me and made everything very smooth with no pressure at all. He was knowledgeable about the vehicle and very good at listening to what I wanted. Straight forward with no games . I recommend reaching out to Brandon if your looking for a car. Overall a great experience.

Ni
Review №8

I and my spouse upgraded our 2021 E350 to a 2022 GLE350. Our salesperson Ms. Sherri, the manager Mr. Michael, the MBUX setup tech Ms. Laura made the whole process easy, calm, friendly and dignified. We try our best to avoid car dealerships because even if one person is nice, the others are hustlers, sharks or obnoxious. However, everyone at MB Tyler were respectful, and they performed above and beyond our expectations. We will be their MB customers forever and to us the 2 hour drive from Dallas for future purchases should feel like visiting friends. Thank you for the memorable experience.

Br
Review №9

We recently purchased our first certified used Mercedes, and well be back. Tim OBrien made our buying experience easy and even enjoyable. Tim was available, but not pushy. He was knowledgeable and informative, but not patronizing. He was warm and personable, genuinely. In short, we were impressed with Tim and every member of the Mercedes Benz of Tyler family. Highly recommend.

Re
Review №10

From the salesman (Tristan G.) up to the general manager, all aim to help you get into your dream vehicle. I told them my price and they met it and actually went below what I expected. Tristan was very informative and knowledgeable of Mercedes Benz. The concierge sat in my SUV with me and made sure I left knowing everything about how to use all the amenities of my new Mercedes. Best customer service I’ve had in a long time. I highly recommend this dealership

ad
Review №11

I can not say enough good things about Tristan and Mitch at Mercedes Benz of Tyler. i got the car i always wanted and they made the process very easy. great place to buy from super friendly and honest!

La
Review №12

Tim was a gem to work with. I let him know the night before what car I wanted and he had it ready to go first thing in the morning. He even came in on his day off to make sure I was taken care of. If you want first class service ask for Tim you won’t be sorry.

Ma
Review №13

Mercedes Benz of Tyler is the most professional and exceptional dealership in East Texas. I have done business with them twice and have been extremely satisfied with the customer service and vehicles I have purchased with them. Tristan Graves is a wonderful salesman who made the car buying process fun, easy, and stress-free! He even followed up after the fact to make sure we are still satisfied with the purchase.

Ty
Review №14

I had a very good buying experience here. Tim was a really great salesman. He wasn’t pushy and took things slow. I didn’t feel like he was ready to move on to the next person as quickly as he could. I was buying a used car but I still felt important to him and the Sales Manager. They handled having multiple buyers for the same car very well. It seems like their team works well with each other too. I also had an issue with a light inside my vehicle that Tim was very quick to ensure me that they would fix it. Overall great experience and would highly recommend this lot to anyone that wants a pleasurably experience buying a vehicle. Stuart in finance was also great to work with.

Me
Review №15

Bradon is by far the best salesman we have ever dealt with .My wife is good about changing her mind and she did that several times . Bradon never tried to sway her decision.This is the best dealer we have ever dealt with and we will be back

Vi
Review №16

I would like to thank our Sales guy Mr. Tim O’Brien and the staff for making the purchase of our vehicle easy and stress free. We were treated kindly, professional and just such a great experience.

Sa
Review №17

D at Mercedes-Benz of Tyler is the Absolute best salesman that I have encountered! Not pushy, Very Knowledgeable about the vehicle and even stayed extra late for me ! Stewart in financial was Great talking to as well, he walked me through all of my options definitely the smoothest buying experience I have had. I am truly thankful and excited to be apart of the Mercedes-Benz of Tyler Family!

Wi
Review №18

I called and spoke with Dave in the Mercedes parts department. Very kind, knowledgeable and professional. He was awesome!! Thanks Dave!Denise GipsonFairfield

Cr
Review №19

This is my second purchase at Mercedes Benz of Tyler ☺ !! Great staff, friendly and humorous!!!Tristan was my Sales Professional for the second time and he is awesome, very professional with a great sense of humor and very knowledgeable of the vehicle! I went in the door ready for business and drove off the lot smiling in less than 3 hours! Thats what I love he always does more than a satisfactory job putting you in the vehicle of your dreams!!!!

Kr
Review №20

Best car buying experience I have ever had! Drove from Dallas. Totally worth it! Got a great deal! Love my car! The people are very friendly, helpful and made sure I was completely satisfied with my service! Thank you Brandon Stewart!

ya
Review №21

This dealer is great, everything is smooth and professional, from sales to accounting department, and service.

De
Review №22

I purchased a 2018 Mercedes Benz from this place. Everyone was very friendly and professional. I love the fact that they were very proactive and worked quickly to get things done. I also love that they communicate via phone call, text, or email. Whatever is convenient for you. Go check them out!!

Mo
Review №23

Great Service! Wonderful Staff! Really impressed with our purchase and how easy the process has been. Brandon Stewart took good care of us!

Th
Review №24

I can’t recommend this dealership highly enough. Tristan is awesome, he will get you on the road in the car of your dreams!

Ga
Review №25

The service department is awesome! The car I bough was a good deal. The sales manager is very pushy, I almost walked out and didn’t buy from them. I told him repeatedly that I didn’t want the warranty or the prepaid services or the GAP insurance. He was very pushy. I won’t buy from them again if he is involved! But their service department is great!

Ke
Review №26

Purchased a 2019 GLS 450 from MB TylerThis was the simplest and least stressful car purchase ever. Vehicle is perfect and was delivered to my door. Thanks Trey and MB Tyler

Jo
Review №27

Purchased a MB CPO E-Class Coupe this past weekend and I cannot speak highly enough about the professionalism and service I received from my salesman Tim OBrien and the rest of the staff at Mercedes Benz of Tyler. I would gladly make the trek from San Antonio to Tyler to do business with the again.

An
Review №28

Mercedes Benz of Tyler is an excellent choice for all your luxury car needs . They have went above and beyond the call of duty for me thanks to a sales representative by the name of Trey Adkins. His professionalism was on par with the best Ive seen. He was thorough throughout the entire process he didnt miss a beat . He worked very hard with me to get the best deal possible even tho it took more then 2 hours . So if your looking for a new luxury car this is the place to go. Five stars .

Co
Review №29

I had the pleasure of working with Brandon Stewart on the purchase of my Mercedes-Benz. I have purchased 48 automobiles in my lifetime and I must say this was the easiest, most professional transaction I have ever had! Brandon answered all of my questions in a professional and prompt manner and was fantastic when reviewing the workings of the car. I would highly recommend him for any of your needs!

No
Review №30

Had a great time with the service department. Cody was great. Called me with a great buy on my ML 350.

Me
Review №31

Service team is always very courteous. Cody always takes great care of us, and Mr. Marvin’s joy and kindness always make my day.

Ma
Review №32

I scheduled an appointment online to test drive a couple cars, it was an easy process. My sales agent called and confirmed the appointment. The day of the appointment, everything was explained very well and in full details. The place is amazing and the customer service was top notch! Our sales agent was Sherri Skeeters, she’s awesome! Highly recommend you go see her!

De
Review №33

Such a wonderful experience. Everyone was so attentive and friendly. Brandon helped me find my dream car and completely changed my mind about car salesmen. No pressure, just sold me what I wanted. Thank you Mercedes Benz of Tyler!

Mi
Review №34

Thank you Mercedes Benz of Tyler.....my experience there was nothing but great. Tim was an awesome salesman, actually everyone there was pleasant. Thx again, I really LOVE my car❤️❤️❤️❤️

Re
Review №35

Upon arriving at at Mercedes-Benz of Tyler we were greeted by friendly and professional salesman Brandon Stewart. Our experience could not have been any better. We were treated so well. My husband is a mechanic and was very impressed by the German engineering. We’ve always been Chevy people but wanted something different. I walked away with a new to me 2013 MB ML 350. It drives like a dream.. They offer so many services to their customers such as free car washes and free loaners if my car needs to stay in the shop. Being new to the Tyler area as well as a new Benz owner I was throughly impressed by this dealership! Highly recommended to everyone looking for new or used cars! Highly recommend asking for Brandon... we will be back to business with him.

Sa
Review №36

The absolute worst service departments we have ever dealt with…sad because the buying process was amazing.

Ja
Review №37

Very nice dealership with professional and easy going staffs.Brandon is the best car salesperson I met in years, his patience and professionalism is beyond our expectation.Even though we did not purchase the vehicle we looked at, we felt Brandon and their team would do anything to help us close the deal. From the visual walk around to courtesy follow-ups via emails, this dealership is exceptional.We did not purchase the vehicle we looked at because of the size of the vehicle is a little over what we actually need as well as the concern of the fuel economy, but Mercedes-Benz of Tyler has been great through the process because of the people they hired like Brandon.I will definitely recommend this dealership to anyone I know and make sure they ask for Brandon.

Ma
Review №38

Great The salesman was friendly and no pressure. Even though I was just browsing he still took time to answer my questions.

Ch
Review №39

We are a loyal customer for Mercedes Benz of Tyler and the service is like no other. I could try to find an aspect of their service that they could improve on but I just cant find one. The attention to detail that makes them standout from other dealers is the reason we only use them for our car needs. My personal preference is Sherri Skeeters, she is the best representative and she guides you through the whole process while keeping your requests at the forefront.

Bi
Review №40

I had a good experience with Mercedes-Benz of Tyler. Triston sold me my vehicle. He was very helpful with regard to finding the right vehicle, financing, and getting floor mats! Clint and Cody also took care of me when a tire needed replacing. Thanks guys!

Co
Review №41

Brandon Stewart did an excellent job came in on his day off to help us by our new Mercedes. He was very likable. We would recommend him to anyone that interested in a new car

Ch
Review №42

Mike Moore did a phenomenal job of facilitating my recent purchase of my SLC 300. Buying this vehicle was a completely enjoyable experience, and L cannot recommend Mike and all of the employees at Mercedes-Benz of Tyler strongly enough.

Ki
Review №43

Wonderful experience buying from this dealership. Brandon Stewart was my sales representative. I have bought many cars in my life, dealing with many sales people. Brandon is the best I have ever dealt with. Brandon responded to my requests for pictures, videos of the vehicle answering a plethora of questions. I was so comfortable with his candor and transparency that I bought the car without seeing in person ... a first for me. On in person inspection the car was exactly as envisioned. Very very happy. I found out Brandon had cleaned every aspect of the car himself to make sure it met my expectations. Brandon had all the paperwork in order minimizing my time. He sat in the car with me and personally demonstrated the cars electronics and features.Traits of a great salesperson... honesty, caring, energetic, no pressure, and listened to understand my auto desires. He is a great salesperson.Post purchase he has followed up with me several times to ensure questions answered and anything I needed was addressed.All in all, just an awesome experience.My future purchases will definitely go thru Brandon and this dealership.

TB
Review №44

Great place. One of the best stores I’ve used. I picked up my car after having tinted and DuPont coated and it was a awesome job. The sales person Sherri was awesome.

Ka
Review №45

Had the best experience buying my new 2020 GLA. I worked with Tristan who was kind and listened for everything and anything I needed. He was genuinely one of the best salesmen I have worked with. Will definitely be coming back.

Bo
Review №46

Sherrie was totally committed to be of service. She was honest, forthright, helpful, and knowledgeable. Michael was also very good in what he did to make the purchase effortless and pleasurable.

Dr
Review №47

If you need service performed, ask for Jim Buote! Mercedes is lucky to have his talent and character. Hard to come by people that truly want to serve the customer, Jim and Mercedes of Tyler are doing it right. Ill be coming to them with all my service needs!

Be
Review №48

Brandon Stewart was such a great sales consultant. He was very knowledgeable of all the detailed qualities of my investment.

St
Review №49

Fair and easy negotiation. Brandon was very easy to work with. He knew I was coming from 3 hours away and would be showing up just before they closed. He had all the paper work ready for me to sign. He was accommodating to the fact that I brought my dog with me allowing her to hang out in the show room. He even loaded us up with snacks for the drive home. Easiest car purchase I’ve ever made!

Ne
Review №50

I purchased a beautiful car from Trey, his first sale, and I couldnt have been more happy with the process. The transaction, including my trade-in, was all completed remotely and went more smoothly than most face-to-face transactions that I have experienced at other dealerships. Will be purchasing my next ride there for sure!

Sh
Review №51

Had a wonderful experience with Grant Goates last week . He knows his info and is very knowledgeable. I had many different options but he was able to nail it down to the best choice for me and my liking.

Ge
Review №52

Big thanks to D and crew at Mercedes-Benz of Tyler! We enjoyed our experience purchasing our new Benz GLE350! This will be our third Benz experience. It’s a beautiful car packed with comfort and luxury! D was so easy to work with and helped us with our decision. It was an easy one here with these nice people! By the way, we test drove a few other luxury cars in town comparing comfort and features and HANDS DOWN Mercedes won! If you’re shopping- go see D!! Thanks again! 😊👍🏻

Ja
Review №53

I have been looking around for a new car and the other day I stopped by Mercedes Benz, a young man Grant Goates helped me out and was a very polite and respectful guy, he knew a lot about the cars and seemed very involved in his job and he’s a hard working man.

Mr
Review №54

Our salesperson Tristan was wonderful. We were undecided still looking at other vehicles. After a week he called us back and the rest is history. We are some happy owners of a MB GLS 450! 😃. Thank you Tristan

Ju
Review №55

Triston was great to work with. He found us the exact CPO car we wanted, and Clint made us a good offer on our trade. We highly recommend M-B of Tyler!

Br
Review №56

Excellent service. We drove to Tyler from Dallas to pickup a vehicle and salesman Brandon Stewart and their finance team were courteous enough to stay late to complete and financing. In addition, they have the vehicle ready and clean. The staff was very informed, helpful, and easy to communicate with.

We
Review №57

My buying experience with Mercedes-Benz of Tyler was amazing! Smooth, seamless, and a surprisingly short process. Ive purchased cars at other dealers where Ive gotten the run-around and waited over 6 hours to complete the purchase. Not at Mercedes-Benz of Tyler! Tim OBrian was my salesman and he answered all my questions in a very knowledgeable way. I will definitely be purchasing from Mercedes-Benz of Tyler again in the future!

Ch
Review №58

Very friendly and took great care of us! So appreciate all they did for me today!

Gr
Review №59

I came In the other day looking for a new car and Grant Goates helped me with all my needs he took great care of me and gave me a great experience at Mercedes Benz Of Tyler.

Ra
Review №60

I enjoyed working with Grant Goats on purchasing my GLC 300. He was very helpful and knowledgeable !

Mi
Review №61

I bought my first Mercedes from Classic Mercedes of Tyler and had a wonderful experience. Sherri was so helpful and located the exact car I wanted. Everyone has been so helpful and kind - excellent customer service! Thank you - I love my new GLE 350.

Li
Review №62

This dealership is great, my family has purchased three vehicles from Mercedes-Benz of Tyler over the years, and each visit has been a pleasure!

Me
Review №63

Diana was really great to work with. Made the process very easy!! I highly recommend them. I love my Mercedes!

Er
Review №64

Tristan was a true professional from beginning to end. This delearship provided me with outstanding customer service and was able to deliver the vehicle directly to my home. With the current pandemic, this allowed me peace of mind to be able to conduct business via phone, email and text while providing a fair price. I felt safe and the transaction was seemless.

Ki
Review №65

My husband surprised me New Years Eve to look for a new car. It was a fun day that ended with mebuying a new SLC300 Roadster. Brandon Stewart was our salesman and he couldn’t have been better. He was knowledgeable, thorough and no pressure. The rest of the staff were wonderful as well. Drop by and let them help you.

Ga
Review №66

Firstly I’d love to make it known that I’ve called corporate and they blew me off. In regards to a car I just got; not even a month ago..As a young black woman, I feel that I’m being mistreated & abused the way Mercedes is handling my situation. I have yet to make a car note on the car I just purchased, but it’s been having issues. Mercedes is a top of the line vehicle so how does something goes bad within a month??? I’ll make sure to let as many people know about the experience I’m having. But there’s no way I should be having any problems with a month old vehicle.

He
Review №67

Trey was very polite and helpful throughout the whole process. He was very respectful, and knew the answer to every question I had about the car. Overall my experience at Mercedes with Trey as my salesman was perfect!

Ja
Review №68

Grant Goates was very nice and helpful with reaching out to me and help me look around at the cars

Ch
Review №69

Great experience! Great people. Trey was very enjoyable to work with.

Ja
Review №70

Awesome place. Very professional. Call Brandon Stewart.

Sh
Review №71

Amazing customer service. I had been car shopping for months and went with Mercedes of Tyler because of their transparency and straightforwardness. Tristan Graves was so helpful and made the whole process a breeze.

Ja
Review №72

Prompt service, washed and vac’d car, and finished service quickly ! Cookies and kindness! Grant did a great job!

Tr
Review №73

Wonderful service. Prompt and friendly. Tim was wonderful to work with.

Jo
Review №74

Outstanding dealership and service!

Da
Review №75

Worst place ever they broke my sunroof after claiming of a recall did experiments on the sunroof and claimed it wasnt their fault. After spending thousands and thousands of dollars for about 1 year, the manager called my car junk.Will never go there again.

Li
Review №76

I had the privilege of working with Brandon, who I highly recommend. He answered all my questions, returned my calls quickly.The whole staff @ Mercedes Benz of Tyler were professional and reached out to make my experience a memorable one. This is best buying experience I have ever had. AgainThank you Brandon Stewart & Tyler MercedesBenz

Mi
Review №77

Brandon Stewart was fabulous to work with! He had several models for me to look at, and I ended up driving off with a C350 that wasn’t even on my radar! He walked me thru every feature the car had to offer and even helped hook up my Bluetooth audio. He was very detailed when discussing the financial aspects as well! I strongly recommend him and his team! Thank you Brandon!

Mi
Review №78

Grant goats is awesome if you need someone to be patient and be understanding!! Great guy!!!

Da
Review №79

Very friendly and efficient customer service..

St
Review №80

So far so great... Then I was told that there were more important people in front of me and I would have to wait

Lo
Review №81

Diana helped me purchase a car for a friend out of town. She was really accommodating with a more complicated transaction. Everything went great, and I would definitely buy another car from her. Great service.

c.
Review №82

DIANA RUNCORN is an outstanding sales representative. She is not pushy or assertive. She gave us the information needed to make an informed decision. Diana allowed us to test drive multiple vehicles to discern which one we liked best. Thank you for your time and patience.

E
Review №83

Brandon Stewart was phenomenal. Hassle free experience and he addressed all of my concerns. Exceeded my expectations. Thanks Brandon!

Ex
Review №84

Words cant describe how incredible my experience was with this dealership. Im so happy I purchased my dream car from these awesome people. I actually flew from Tampa Florida to buy the car and drove it back. It all started with a bad experience I had at my local dealer in Florida. I was presented a car with a warranty as a certified pre owned Mercedes and found out after I nearly took delivery that the car did not have any kind of warranty on it. I left the dealer and decided to look online one last time but expand my search to the country. I found a 2012 Mercedes CLS-63 AMG from this dealer in Tyler Texas. I called and asked to speak directly to the sales manager Jeremy, who actually picked up the phone quickly and answered all of my preliminary questions. He then had Jackson help me by providing extremely detailed pictures and an accurate description of the car. he was very thorough and literally went over the car with the smallest attention to detail. This all happened within the course of about 3 hours. Due to the extreme honesty, and very fair pricing I booked a one way ticket to go see the car the same day. The next morning I was greeted with a different salesman while I waited for Jackson to arrive. When I got to the store, they immediately gave me the keys to the car so I can look it over. I was astonished, the dealer was perfect in the depiction of the condition. The car was actually better than they described. This dealer also went so far as to perform many different services, maintenance, and even ordering a second key to sell this car with a great conscience. The story continues, Stuart the finance manager surprised me further by actually negotiating a better finance rate on my behalf so when I went to the paperwork, I actually got a lower payment than I was quoted. How many times have you went to a dealer and they end up with a lower payment than they quoted you?! Everyone from the receptionist to the lot porter was involved in the experience. They are so respectful and genuine. I feel like I was part of the family. When I drove the car back to Tampa FL, I took the car to the local dealer to go over the car one more time. The Mercedes dealer in Tampa gave the car the green light saying not only did it pass everything, this was one of the cleanest and best maintained AMG cars they have come across. Upon further inspection, they also found that the dealer in Tyler had performed even more services to the car than I knew about. I cant believe the experience I have been blessed with. As crazy as it may seem, I am inclined to actually go all the way back to this dealer the next time I buy a Mercedes. Its actually worth the distance. thank you all so much for everything. Jackson, your follow up continues and and is so impressive. Communication, honesty, and integrity is what drives these people. Nothing but the best. Safe driving everyone!

Ta
Review №85

Great service! Tristan was a great help through the whole process and made it very easy. He made sure I was comfortable with my purchase 👍🏼

Da
Review №86

I was impressed with this Mercedes dealership from the time I drove up until the time I left. All of the employees were so friendly and helpful, even the other customers were friendly. My advisor Jacob Rocha was so awesome! He was very helpful and answered all my questions, but what impressed me the most besides my advisor and the technician was the monitor. You can see cars being worked on. I have never seen that at a Mercedes dealership. I was very impressed and I like the up front honesty.I will be taking my car back there. I wish the others was like this one.

Al
Review №87

Great experience with Brandon from their used car department. Very relaxed, low pressure approach, who made every effort to get me a deal I could feel happy with. Ended up driving off with a wonderful vehicle in barely an hour start to finish. Happy customer!

Do
Review №88

Bought my very first Mercedes a few days ago! I bought it at Mercedes in Tyler, Texas and the experience was awesome. Brandon Stewart in sales was amazing! I will go to Brandon for my future Mercedes purchases for sure. If you go to Mercedes in Tyler, Texas ask for Brandon!

Mo
Review №89

Best car buying experience ever! Tristan & Clint were so helpful and able to get us exactly what we wanted and made purchasing a car such a pleasant experience. Highly recommend!

Br
Review №90

Best car buying experience ever. Ask for Tristan!

Al
Review №91

Call Brandon he want try to sell you rather get you or attempt to get you what you want straight talker good guy

St
Review №92

I have bought and leased cars from Mercedes Benz of Tyler for several years. They are always pleasant to deal with.

Te
Review №93

Salesman Brandon Stewart and staff at Mercedes Benz of Tyler provided a relaxed and straightforward buying experience! Thank you!

Ja
Review №94

I can’t say enough great things about Brandon Stewart at Mercedes-Benz of Tyler Texas. Not only did he sell us a wonder vehicle, he HELPED make this purchase a smooth transaction. He a very knowledgeable about the Mercedes line of vehicles and is a honest professional salesman. You can’t go wrong with him! We plan to see Brandon Stewart next time we decide to purchase our next Mercedes vehicle!

As
Review №95

Brandon was amazing! We were in and out in no time with a used car that was in perfect condition. He was very personable and helpful in every way needed.

Ja
Review №96

Outstanding response from sales team as soon as I sent an email inquiry. I visited the dealership and was met with exceptional friendliness and kindness. I was treated like royalty! Afterward I felt like I just made some new friends. They have a great facility, great team, and great atmosphere. I am very comfortable knowing that my new Mercedes will be in very good hands in the future.

Ni
Review №97

My husband and I worked with Brandon Stewart to purchased our new car. We had visited several MB dealerships in Dallas over the last couple of weeks and the experience at each was painful and less than enjoyable. Needless to say, we were not the easiest customers to work with, but that did not discourage Brandon. He went above and beyond to answer all our questions and made the purchasing experience enjoyable and easy. If you are looking to purchase a new car ask for Brandon, he is best!Once we made the decision to purchase, we sat with Laura Landrum - our product concierge. Laura helped us get to know our car. She was AMAZING! MB technology can be a little overwhelming, but not when you have Laura walking you through the different features and options. She was very helpful and informative!Many thanks to everyone at Mercedes-Benz at Tyler who assisted us in purchasing our new SUV - your patience and professionalism throughout the entire process was stellar. We are so pleased with our purchase!

Ka
Review №98

The best car buying experience. Ask for Sherri! She was very professional and thorough!

Br
Review №99

Great experience buying our first Mercedes Benz! Diana Runcorn was absolutely amazing to work with. She was honest, not pushy, and stuck with us throughout the entire process. Once everything was finalized, we drove from out of state to pick up the vehicle, and she made sure we were taken care of the moment we entered into East Texas! The entire MB team in Tyler, including Brian Duck, made us feel at home and gave us a great welcome into the Benz family! We’re loving the car! Thanks again, Diana!

La
Review №100

I called Tristian and told him what I wanted. I had my car that evening. He is the best and gives A1 service. Best car dealer experience I’ve had!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:3274 Professional Dr, Tyler, TX 75701, United States
  • Site:http://mercedesbenzoftyler.com/?utm_source=GMB%20listing&utm_medium=organic&utm_campaign=GMB%20organic
  • Phone:+1 903-534-7060
Categories
  • Auto repair shop
  • Mercedes-Benz dealer
  • Car service
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
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