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Cellutions
676 21st St, Vero Beach, FL 32960, United States
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Cellutions
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Ca
Review №1

I am extremely pleased with how prompt, professional and complete the service is at Cellutions. Highly recommended!!

Na
Review №2

Terrible customer service, the owner is obnoxious, literally raising her voice at me in her store with such an attitude. It was disgusting that she would speak to a customer like that. Jason was there and heard the whole thing. I honestly could not believe she was the owner. If you don’t believe me, just read the owner’s responses to the 1-star reviews- she obviously has a major attitude when speaking to people, always has to get the last word in which is exactly what she did in the store. She’s more concerned about collecting her “up front” fees than her customer service. Just a money grab. STAY AWAY and find someone else to fix your devices.

De
Review №3

Very good customer service and fixes what you need really fast love this place

An
Review №4

Great place. Friendly people. Fair prices Fantastic service.

Br
Review №5

Friendly, professional, fast service at fair prices. Glad I found your store. Thank you!

Tr
Review №6

I brought my Dads phone there for a new battery. 30 minutes later it was like a new phone. People there were friendly and helpful. I highly recommend!

Pa
Review №7

Professional staff, fast repairs, The staff was very helpful ordering the part for my phone and doing the repairs, had my phone back within 24 hours.

Wa
Review №8

Brought in my iPhone 11, for what I thought was a cracked screen! The man looked at it, peeled off my screen saver, which I had forgotten I installed, and said “ Here you go, good as new, that’s why you used a screen saver! Honesty and integrity, can’t beat that. They will get all my repairs! Thanks again!

Je
Review №9

Great service. Brought my iPhone in for a battery replacement, which was completed in less than 30 minutes. James was very helpful explaining the issue and answering all my questions. Speedy service at a good price!

Ad
Review №10

Very helpful and quick service, thank you! My go to place for repair.

Ro
Review №11

Shattered the screen on my I phone 7 plus. Brought my phone in to see how much it would cost to replace screen. Very nice people, beautiful store, very clean. Gave me a quote to fix. Couldnt believe how reasonable! Phone was ready in 30 minutes! Looks like a brand new phone! Thank you! Thank you!

Qu
Review №12

Took my daughters iPhone 8 there because the back camera and flash wasnt working. They were friendly and knowledgeable. They fixed it quickly and it works great. Theyre also very reasonably priced. I would definitely recommend taking any of your electronics to them to be repaired!

Jo
Review №13

Stay away! Not a reputable service place for your electonic device. I called the shop two weeks ago and told them my iPad needed a Tristar chip. They informed me that they do the repair in house and the cost would be about $120. When I dropped it off the women told me that I needed to pay $40 up front for a diagnosis and they would deduct that from the cost of the repair. I thought that was strange as I had told them what it needed, and to confirm the diagnosis all is takes is a one-minute test that indicates pass or fail. Most repair companies would do this quick test at no charge as a courtesy and the chance to gain a new customer. If they had to open the iPad to diagnose the problem then of course they should be compensated for their time. This was not the case.Well several hours later I received a phone call telling me that I was right and it does need a Tristar chip. However, she told me it would now cost $250 instead of the price I was quoted on the phone of $120 for the same repair. Then they went on to tell me that James (repair guy) is really good and there is an 80-85 percent chance they would not crack my screen while taking it off. Meaning that if they break it they will charge me a lot more. They also told me that after it is taken apart they would have to send it out to someone else for repair. Why did they tell me they do this specific repair in house all the time? Why did they not tell me when I dropped it off and if they broke the screen when taking it off I would be charged for a new glass screen? I told then no thanks and would pick up the iPad.Well today I went to pick it up. When I arrived the same women came up to me and said I know you and handed me the iPad without saying a word.It should be noted that this is the first negative review I ever wrote. When I do write reviews they are always positive. I request the shop credits the $40 they charged me.

Ja
Review №14

Awesome company! Will definitely recommend their services. Was recommended their services there mutual contact and was very surprised about the pricing and great customer service! Will be visiting again for future services to be rendered! Thanks again guys, phone is working great so far! - Android services, A+++! 💯😁👍🏿

Be
Review №15

James is the best. He has fixed my phone on more than one occasion and I would be lost without it. They do excellent work and their prices are fair. Thanks to Lana and James for taking such good care of our electronics.

Br
Review №16

Cellutions Of Vero is Amazing! The staff is amazing, and has the knowledge to get the job done right. If you are ever in Vero Beach Florida and your mobile device is damaged dont go to some fly by night repair shop with second hand parts. Got to Cellutions they have the best the industry has to offer. When you put their customer service and knowledge together with the quality parts they are defiantly a step above the rest. If your mobile device dies let James bring it back to life! He is AMAZING!

Er
Review №17

Quick and efficient service! Everyone was kind and courteous!

sh
Review №18

We had a great experience here . We had a broken screen on a cell phone needed it for work right away, Lana was awesome there . She got us fixed and on our way within 20 minutes. They where very fair in prices and very customer friendly. I would use them again hands down . I would have no problems highly recommending them to anyone or any business that needs fast customer service at a fair friendly price .

Ji
Review №19

Great technical. Quick service. Fair pricing. Straight-forward customer interaction. Recommended

Ch
Review №20

I bought in my iphone thinging I needed a battery, James said I blew out some chips, I would be better off mailing it to Apple it was still under warranty. I had to stop by two more times for his help because I didnt know what Apple wanted me to do. James was very helpful and very patients with me.

Ai
Review №21

The customer service was personal and exceptional. The price to replace an iPhone screen was $20+ less than other places quoted me. The gentleman fixed it in five minutes.It’s a no-brainer. This is the only place you should take your phone to be repaired.Thank you guys so much.Aimee Byrd

Ke
Review №22

This place is wonderful. Clean, professional, super quick, quality work at a reasonable price. Their customer service is unrivaled. They knew exactly how to calm my panic, and fix everything on my phone. The owner is friendly, funny, generous and very knowledgeable. James is amusing, clearly very intelligent and so enjoyable to chat with while he is saving your important phone stuff!! Will return here for ANY future issues. Cant recommend them highly enough. Need an option for 6 stars!!

Ma
Review №23

Absolutely amazing place. I actually live in Orlando but I wait until I make a trip to Vero just to get all my repairs done here. Super quick repairs of 30 minutes or so, assuming they arent currently working on something. You can tell 100% they care about their customers and provide A+ quality repairs.I even brought my PS4 here when it got zapped by a power surge, they ordered a new battery and had it back to me in a few days once the part came in. I would give 6 stars if I could

Pa
Review №24

Bad service. just got ripped off. I went there and told them a very specific problem with my Samsung tablet. She told me that they dont work with Android, yet charged me $20/for what, I dont knowThe lady at the front is rude and very inconsiderate.DO NOT GO THERE.ACCORDING TO MY RESEARCH, MOST OF THE 4-5 REVIEWS ARE FAKE.

Ke
Review №25

My husband and I needed a battery for his cell phone and we called and spoke to Lana (who we found out was the owner) to see if they carried the battery, they did not. However, what she did do was call her local competitors to see if they had it, and when they did not, she pretty much called all over south Forida for us to get the battery. Even thought we didnt get a battery her help and customer service was outstanding. Thank you so much, would definitely recommend.

Ga
Review №26

Fabulous attitude after getting burned at Best Buy and another battery place, they fixed mine in one hour, two batteries and a screen. If you need a battery for your iPhone or a screen this is the place.

Je
Review №27

These people are so kind and helpful. I have been there numerous times and they are always so accommodating. Couldn’t be more pleased

Ca
Review №28

Had problems with my iPhone after numerous attempt to have it repaired :which included being on the phone with the carrier co. for over 2 hrs, and visiting two local specialist with no successhad the good fortune to find Cellutions and meetLana and the staff they had it for a couple of oursand problem gone very reasonable priceI will recommend them to all my friends and relativesthank you Lana

Al
Review №29

James the manager provided excellent and quick service today! He replaced my cracked iPhone 6plus screen in June2016 & replaced it for free ((they warranty their screens for 6 months)) today because the screen was peeling away from the phone! He also added a tempered glass screen protector for free :) really great service! Highly recommend going here!

ca
Review №30

The entire staff here is awesome. They will bend over backwards to help you if they can, and they’re sure to make you smile while doing it. They are incredibly knowledgeable, helpful, and hospitable.

Ch
Review №31

Cellutions of Vero is top notch!!! Very personable staff and most importantly they were able to repair my Electronic portrait frame when others told me that it was in repairable. If you have electronic issues, I highly recommend that you go here first!!!

Sa
Review №32

I break my phone at an alarming rate and every time I bring it to Cellutions to get fixed! Ive only ever been more than pleased with the repairs, short time they took, and great management here. Lucky to have this place so close to home with such great rates :) Thanks guys!

JI
Review №33

These people dont play the game they just do their job and do it well. Im not from Florida so I got no dog in the fight. You wont find anybody with more knowledge than Cellutions of Vero--I guarantee it. They may not charge as much as some fancy claims ones, but they are better at what they do. I HIGHLY recommend them for any laptop/phone/electronics needs. Theyll do ya right--I guarantee it. Call Lana, shes a Dandy. James is the best!

Bo
Review №34

This place is awesome!!Went in for an iPhone 6 repair. Phone wasnt turning on. Within an hour they had the phone working an me out the door with a smile on my face thank u guys. Anyone else tells you different is crazy!!Thanks guys!!

Ra
Review №35

Lana and James are both hardworking individuals! I would definitely give them a 12/10. Ive had no problems whatsoever with my phone. After taking my phone to James and Lana I discovered that ifix didn’t even put my screws back in my phone 😡 (and I paid way more there). Also the customer service is fantastic. Plus James will keep you entertained lol 🙂

Ku
Review №36

What a fantastic experience!! Huge thanks to Cellutions-Miracle Mile!! Extremely professional and affordable ! After talking with several different competitors, these folks were able to solve my issue (microphone stopped working) in less than an hour! Highly recommend!!

Bo
Review №37

Fantastic, all five stars. Good, in fact to good to be true. Seniors get a second opinion, or check with your provider first. If you call them out they will show there true colors real quick

al
Review №38

Great prices and great service!! So nice to have such a personable atmosphere and great management, along with fixing my phone in a short amount of time. I highly recommend!

sa
Review №39

The owner and James were so great! my phone wasn’t just broken, it was BROKEN!!!! it literally looks better than brand new. FAST! and reasonably priced too. i hope i don’t break my phone again, but if i do i won’t go anyplace else. thank you guys!!!

Ad
Review №40

Excellent service help clean my phone with ease thanks guys you were great.

De
Review №41

I had a shattered screen on my IPhone. Dreading standing in line at an Apple Store, I tried Cellutions. James was terrific, It was fixed and I was out the door in 15 minutes. Great price too.

Ji
Review №42

Great repair shop! Fast and courteous service and fair price. I broke the screen on my iPhone 5 so after a friends recommendation I brought my phone to them for repair. While there were working on my phone I asked about replacing the battery while the phone was apart as my battery life was getting poor. They had the parts in stock and repaired it while I waited. I will return if I have a need of a cell phone repair in the future.

Je
Review №43

I had a shattered and a screen that went black. took it to them, they fixed it with no problem, it took about 20 mins and it was a reasonable price compared to the places that i’ve been to before. they are very nice and chill people you won’t regret.

Ja
Review №44

Super nice people. Really tells you what is wrong and how they will fix it. Very fast and educated. Would recommend them to everyone!

Li
Review №45

I had such a great experience... The owners are so friendly, especially John! Plus you can’t beat the prices! Will be recommending this place.

Ke
Review №46

Great professional service! My iPhone5 has been cracked for almost a year and finally got the chance to have it fixed. Immediately, James the manager gave me a written estimate upfront then discovered I needed a battery, as mine was swollen and ready to burst at any moment, and because he was doing the screen repair and the touch screen he gave me a discount! And he gave me a six month warranty.Definitely going to tell my friends of not only the great service but the professionalism I received.

Dr
Review №47

These people are so kind and speak to you like they are at your level. I knew I wasn’t because they are so efficient and smart with computers. I’m not. They told me 30 minutes and by golly the work was done in 30 minutes. Also the price was very fair and they don’t up sell you at all. I will be using this company for all my phone computer issues. You can feel comfortable working with this company.Thanks for being ethicalKK 12/2108Return customer for sure in the future

Ra
Review №48

Wow! Dropped my phone off yesterday afternoon. Tried calling today, about 22 hours after drop off, to check the status. I was put on hold until I decided to hang up 15 minutes later. I tried calling numerous times, but the line was busy. So I drove across town to see what was going on and when I arrived I was told he was busy with other customers and that I was actually still on hold over an hour later. I just wanted my phone back at that point but he charged me 27 bucks for diagnostic fee. When I asked what was wrong with the phone he said he didnt know because i didnt give him enough time to figure it out. He never had my phone apart because when I asked for it he just grabbed it off the shelf. How is it he had the phone apart just to put it back together before I was even there to ask for it. Bottom line is they ripped me off for 27 bucks, the time it took to drive across town, and the aggravation. Wow!

KE
Review №49

I had a great experience with James at Cellutions.Helped me with a phone that died.Brought it back to life at a more than reasonable cost. He is very knowledgeable about phone repair and operation.He went above and beyond. Exceptional customer service.Ill see him for all my phone and computer issues.

Cr
Review №50

Excellent service and prices! By far, the BEST cell phone repair store in town!

Da
Review №51

Very courteous and professional service would recommend anybody to them

ma
Review №52

Very helpful and friendly. Amazingly priced and repaired my phone very fast. I definitely recommend them to anyone looking for a repair shop.

Te
Review №53

Great service! Very efficient service. They were finished in under a half an hour. Would recommend them to anyone.

Bo
Review №54

Great place my daughters phone works really well and I own the owner a pizza

La
Review №55

James is awesome! Fixed my phone within 15 minutes and had great conversation while at it! Highly recommend using these guys over any competition!

pa
Review №56

Great service and best prices around. Lana (the owner) and her staff are great!!!

za
Review №57

James, the manager, is awesome! repaired phone very fast with tons of knowledge. Gave me a great deal and used high quality products. Would strongly recommend going to Cellutions!

St
Review №58

Was able to have my iphone screen replaced very quickly. Staff was very thorough using a checklist of tests on the device to ensure they had repaired the phone properly. Friendly conversation and a comfortable store for those who may need to wait. I will be using them again.

Sa
Review №59

I have an iPhone 6s plus that had a shattered screen. I took it in to them to have the screen repaired, and they were awesome. We came across some issues and it had to be sent out to New York and they covered the whole cost. I didnt have a phone after they sent it out, so they gave me a phone to borrow until I got mine back. The issues werent their fault, yet they still cared enough to help me out and made sure it was covered. These people are awesome and sweet, and you wont find another repair shop in Vero where the people care this much.

IC
Review №60

Very professional in every aspect, Very clean & run by real people who still know what customer service is. They do not set you up for failure at all when purchasing a phone from them, the cases on both walls are proof of that, not to mention they have some of the best rates and prices around that I found personally my self when I busted my Samsung Galaxy S7 Edge, I highly Recommend this place!!!

Va
Review №61

My iphone died on me a few weeks ago and I ended up taking it to a couple different places, no one could figure out what was wrong with it and told me I was going to need a new phone. I saw Cellutions online and decided to give it a shot. Got my phone back a half hour later and works like new.. Should have gone there first and wont be going anywhere else for cellphone repair- thanks again guys!

12
Review №62

I have a very uncommon phone and broke the screen. They had the part in in just a few days and fixed it (a very arduous task) in only 2 hours! Not to mention the best price out of all the places that quoted me. Best and most professional people.

Te
Review №63

Great place, loved it easy and fast. Thank you so much. Highly recommended

Th
Review №64

Great service, customer car, great quality, and quick service when replacing the entire screen on my new Macbook Pro all while keeping the price unbeatable and fair.

Da
Review №65

Excellent service very friendly and knowledgeable!

Da
Review №66

Great store with reliable, speedy service. Needed a new battery and was done in less than 10 minutes. I will definitely go back and recommend them highly!!!

Jo
Review №67

Joe was professional and handled my iPhone battery issue easily and quickly for a great price. Would recommend to anyone in town.

Al
Review №68

James is awesome! Fast and professional service. I recommend this store to anyone who needs a phone repair.

J
Review №69

They replaced my iPad screen the same afternoon I brought it in, and they were way more reasonable than other places I called around town. Fast, very courteous, and reasonable; it doesnt get any better than that!

Co
Review №70

Great service, great work. The android technician James does great work

Ju
Review №71

This place is the best! Friendly fast helpful good prices - highly recommend!

P
Review №72

My ancient ipod needed a battery. Before going to Cellutions I did visit another shop whose staff seemed fairly disinterested in doing the work. I then approached Cellutions and was very impressed with the staffs knowledge and friendliness. My ipod had a new battery within a short time given the Christmas holidays and is working perfecty. Thanks to Lana and everyone who works there for a positive experience.

Ca
Review №73

My IPAD screen broke, they glued it wrong and didnt have a home button, so sent me home for 4 days with my Off-to-the-side glued-together new screen.then I came back to install the home button and they BROKE my screen again!This time they didnt have a replacement, so they promised they would overnight the shipment for the screen... but I ended up waiting 5 days for it because they botched up the delivery order. Not professional.Not worth the mess. Go somewhere else for IPAD Fixing.

Tr
Review №74

Very quick and good and the people where really nice you should go there

Du
Review №75

Good service and quick, great people, great prices!!!! If you need a repair best place to come to get it working again.

Vi
Review №76

Great experience. Very polite and fixed my Samsung s8+ no problem

Ti
Review №77

Was in there today great service and people. Fixed my phone really fast.

Jo
Review №78

Hand my iphone 6s screen and battery fixed at Cellutions of Vero, Great Service and very nice customer relations. A must to have your phone serviced at Cellutions.Thank You!!!!!

Pe
Review №79

Fast, professional and fair. Joe helped me with the battery replacement on my iPhone.I could not recommend these folks more highly.

Ja
Review №80

Professional staff, took good care replacing the battery in my iPad, in stock, working great again!

Kr
Review №81

SO fortunate to stumble across this place! My iPhone screen cracked and I was desperate but they were able to fix it quickly and were super friendly. Saved me ALOT of money plus, 6 mth guarantee. Cant beat that! Check these guys out.

Ro
Review №82

Great service, employees are very friendly and extremely helpful! Would recommend for your phone needs!

Ra
Review №83

I BUY ALL my phones here for personal and business fast polite service perfect phones I dont buy phones anywhere else! Very satisfied!! They located sold me a perfect mint condition ATT galaxy note 5 works perfectly AWESE SEAL AND AFFORDABLE PRICE! Best experience Ive ever had great place to do business with. Helpful fast great service.

ti
Review №84

Went in and had a replacement battery put in.4 months later, Conveniently after warranty expires, Having problems with phone, take to 2 different stores, they say battery. Have battery replaced & it’s bubbly, & my original screen was replaced with a super cheap screen, so cellutions technician must have cracked the original. Watched replacement this time took 5-10 minutes. Cellutions made me leave & return 2 hours later. Feels like a quick buck, scam to me!! Whoppee you’re only $5-10 less than your competitors! I think this place lacks integrity! Poor business practice!

Ar
Review №85

This guys are awesome, they fix my ps4 in less than 24 hours !!! Friendly service as wellThank you guys

An
Review №86

I brought my wifes phone in for a screen replacement. We got it back in 24 hours, and the rate was very reasonable.

Ch
Review №87

Awesome place great people and quick service with great deals 😊

Je
Review №88

Great prices, very professional and phone was fixed quickly.

Ga
Review №89

Gary and his staff took good care of me when I brought in my sons HTC phone for repair.

De
Review №90

This is more of a question then a review, how much do u think it would cost to fix a blown speaker and screen glass, I might try to come down this week.

Ja
Review №91

Great service ... youre in and out in no time!

ed
Review №92

Normally i do not review businesses unless they are stellar. I work in business with an Ipad, which i smashed the screen of. I dropped it off to be repaired at noon and it was ready by 5pm same day. next day am i am at work like nothing happened. Thank you.Eddie

Co
Review №93

Replaced my phone screen quick and for the best deal in town!

Pa
Review №94

Great service great prices shattered my phone so bad did not think it was able to be saved, my 6splus had a nasty bend, phone had to be token apart 3 times no extra charges no fees very satisfied with this place definitely coming here for my repairs

an
Review №95

Break my phone all the time, these guys are the sauce to my spaghetti when it comes to repairing it . I wouldnt go anywhere else because these guys have respectful and educated technicians unlike the butchers in mall kiosks

Te
Review №96

Great people, very friendly. A pleasure to deal with!

Sh
Review №97

Great place. Vero helpful.

Wi
Review №98

Great service James fixed my iPhone 6s quick and I got the watch the whole process !! Would recommend to anyone!! -will

An
Review №99

Great customer service, speedy service too!! Def recommend!!

Sa
Review №100

Trustworthy and honest staff!!

Information
26 Photos
100 Comments
4.7 Rating
  • Address:676 21st St, Vero Beach, FL 32960, United States
  • Site:https://cellutionsofvero.com/
  • Phone:+1 772-217-3750
Categories
  • Cell phone store
  • Cell phone accessory store
  • Computer repair service
  • Electronics repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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