Had an awesome experience buying my new car. Jonathan was great! He was so helpful and answered all of our questions. We never felt pressured going into this dealership. I got exactly the car I have been wanting. Loving my new car!

This car buying experience was by far the BEST I ever had! My sales agent, Ms Jackeline Ruiz, assisted me while out of town with the purchase. As soon as I inquired about the vehicle she called immediately. Correspondence was smooth and effortlessness. Not only did Checkered Flag assist me with competitive financing, they matched my maximum appraisal! Everyone was accommodating, helpful and rolled out the “red carpet” literally. I can’t thank BMW enough, especially Ms Ruiz. Because of her patience, professionalism and kindnesses I was able to transition into a safe family friendly vehicle with style and ease. I love being part of the BMW family 🏁

I recently bought a BMW X5 from Checkered Flag BMW and was very fortunate to have Jessica M. as my salesperson. She was amazing and made the process as seamless and pleasant as possible. From the moment she greeted us on the lot and through every step of the process, Jessica was friendly, helpful, communicative, and knowledgeable, and she went above and beyond to ensure I left with the exact car I wanted at a fair price. Thank you, Jessica, for your excellent customer service and outstanding efforts in helping me walk away with the car I had my eye on for months! So happy we chose to purchase from this dealership! Thank you all again!

We had a great buying experience from the time we walked up to the showroom doors and Corrie Sanderson greeted us. No high pressure tactics. We new wanted to look specifically at the X7 M50i, it was deep in the showroom with lots of other vehicles to move to get it out for a test drive.Corrie (with help of a few others) pulled the vehicles out to get the X7 ready for us to test drive. They let us take the vehicle on our own, which is great in my opinion.We loved the vehicle, and decided if we could make numbers work out, we would get it. Ended up trading two vehicles in for the one, and got a very reasonable price for both trade ins (one was more than we had bought the vehicle for earlier in the year).Corrie and the sales mangers were great to deal with, during the negotiating. The one vehicle, was given a trade value sight unseen. We went home to pick that one up, and ultimately they upped the trade value a little more. Do not see that too often after the deal is agreed to.Corrie is extremely knowledgeable about the vehicle, and able to answer any vehicle specific questions easily.Where Corie, and ultimately the dealership as a whole shined was in the handling of one issue we had post sale. Issue was no fault of the dealership, but they (especially Corrie) worked with us and met us in the middle with a very reasonable solution. The fix (change in wheels and tires) is in process right now. I am very happy with the final negotiations on replacing the wheels and tires (wanted All Season tires, and had to have a different set of rims to have them). The GSM and GM of the dealership signed off on the final pricing to make this happen.All in all, we are pleased with Checkered Flag BMW, and very happy to have worked with Corrie!

In the setting of the COVID pandemic in which our nation has been faced with government mandated lock downs and restrictions especially with respect to business owners, BMW Checkered Flag of Virginia Beach still stands as they wade through this mess of an economy. As I reflect on this car buying experience I would say that even though there were obstacles to overcome, this dealership ended up delivering in the end. Ultimately I recommend Mauricio Suarez who was truly patient and provided top quality customer service. Consummate salesman. Bravo Zulu Mauricio!

This place was an absolute pleasure to do business with. My husband and I went in to just test drive a brand new x7 and a few hours later, I brought it home. This is my DREAM CAR and everything about the experience with Jonathan, (our salesman), Tatiana, and the managers was nothing short of TOP NOTCH. If I could relive this day over I would. It was such an amazing experience. Everyone here made me feel so special. We will definitely be purchasing our next BMW here. Thanks guys and gals!!! One more shout out to the young lady who helped keep my kiddos entertained with the coloring and toys (sorry Jonathan for the mess of sand under your desk🤣🙄😩). You guys are all awesome!!!!

I had a fantastic experience at Checkered Flag BMW. There were a few difficulties that could’ve made the sale trickier to complete but with the help of Lucius and the rest of the team, everything worked out smoothly. Jessica in sales had a great personality and was more than wonderful to work with. I received very nice support from her and the sales department. The new 330i is treating me nicely and I would recommend the dealership to everyone. Thank you all again!

I’m from Richmond Virginia and travelled to the beach to look at an X3. After car shopping for months I decided to purchase from this dealership because they were very professional, had great customer service and large selection of inventory My salesperson was very new to the industry and did a great job but everyone came together as a team to help him from the beginning to the end of my purchase. Will, Jimmy & Argo you are the best! This is my first BMW and my price was extremely reasonable. I will be back again guys! I felt like royalty when the vehicle was handed over to me. You all deserve 10 STARS ⭐️.

Had a great experience working with Jonathan there. Was able to show me what I was interested in and guide me the process the entire way. Even through the ordering process. Fair pricing and really easy to work with. The rest of the staff was supportive and follow up helpful. Enjoyed the experience and would definitely go back not only for the product but the professional and courteous service.

Corrie is a subject matter expert on all things BMW. Very helpful, very knowledgeable. No high pressure tactics which I greatly appreciated. Lucius is great people too. They even laughed at my Dad jokes - a great thing! Most enjoyable.Sincerely,John K

I had a great experience purchasing my new car at checked flag. Kwame is an excellent and professional salesperson. I felt comfortable and confident during the entire process. I absolutely love my 2021 330i. Thank you Kwame and checked flag for helping me find my beautiful new car!

After searching all over Virginia, I was able to find a 2022 BMW X3 being shipped to Checkered Flag. I worked with Kwame to secure this vehicle and he stayed in touch with me until it arrived at the dealership. I was able to complete most of the processing prior to making the two-hour drive to pick it up. Kwame and the team were excellent! They were all professional and respectful of our time, which was appreciated. I love my new ride! Thank you Kwame!

Hi my name is Martin, and this is the best experience for me I’m glad i went to checkered flag BMW and met jonathan.. he was My salesman he’s name its Jonathan let tell you he did excellent job for being patient and gave me all the details about the vehicle that I purchase. I came to him so many times maybe three times And look for the right vehicle & price would suit my pocket and Let me tell you about jonathan he’s nice humble and very patient I would go back to him again in the future I really recommend him 100/ percent. so if you ever go to BMW checkered flag pls go see jonathan and I promise you! you will not regret you will be taking care of by him. and also i had so many question.. and every time I call him, he always answer the phone right away if not he call you back right away he does not make you wait! i had so much bad experience before buying a car bad salesman but Jonathan will never let you down and disappoint you ! thank you Jonathan!

It was a long journey because of Covid but Will Bailey and the BMW family took great care of me throughout the process. I’m excited to finally get my car. Thank you again!!! I am extremely grateful

My dealer was the nicest person I’ve met there in the dealership her name is Jackline! And she was really patient explaining everything to me and treating me like a friend, i was checking the seats color which took another time for her to check everything around. And finally I really like the X1 and when price was good to go, why not ? I just got my new car there in the BMW CHECKERED FLAG ! Thanks for her help and was a wonderful experience there, I’ll definitely go back not only for her but my car maintenance 😅🤣

I had an excellent experience at Checkered Flag BMW! I was looking to trade in my car for something a little roomier and not as expensive as my current one. Mauricio Suarez took great care of me and helped me get everything I was looking for in a car appearance wise and price wise. He was extremely involved and really cared! He followed up continuously even after I purchased my new car, which most people do not do. I really appreciate it. Everyone lined up by my new car and congratulated me handing me my keys on a silver platter (literally). Best car buying experience I’ve ever had.

Amazing experience purchasing at Checkered Flag BWM. From beginning to end, the process was easy and I felt that I was given their undivided attention. My sales associate, Mauricio, was incredibly nice, informative, and personable. I never felt pressured to buy. I would highly recommend this dealership!

Mauricio, Jimmy, Lucius, and Argo...AMAZING sales, service, and management. I had a tough deal with a payoff, a trade-in, and living out of state. But they worked the deal like total pros. Were super patient. And got it done! Then sent me off with great presentation literally wrapped in a bow w keys on a silver platter. Great experience. And an incredible car! Thanks guys!!

Amazing staff!!! This is our second X5 that we Have bought from Michael Gilmore he always kept in contact with us always willing to show and let us test drive new merchandise not like other dealers that after your purchase they always give you the cold shoulder… Michael deserves a raise, promotion, bonus or whatever it is that dealers do to reward their staff. I recommend him to anyone looking to purchase a new vehicle… Thanks Mike!!!

I recently purchased my third BMW from Checkered Flag and had a great experience once again. My salesman, Mauricio, was very attentive to my calls, text, and emails. By far making him one of the best car salesman Ive ever worked with. On the day of delivery, I was in and out in a very short amount of time which I really appreciated.I will also say that the Service Department at Checkered Flag is also fantastic. My Service Writer, Mike, is very knowledgeable and professional. Anytime I drop my vehicle off, Im always in and out without hassle or wasted time. He always keeps me updated throughout the process so Im never left wondering whats going on, or when the vehicle is ready to be picked up. Something that I also really appreciate.Overall this is the best car dealership Ive ever done business with. Its obvious that there is excellent leadership here which places a premium on creating a great buying experience and having happy customers. Im glad I continue to be one of them!

I bought my first BMW and there’s no better dealership than this one. Awesome staff and very professional. I got taken care with Jackeline and she was awesome!

While vacationing in Virginia I made a terrible mistake and drove my 2016 BMW X4 into standing water. I never made it to the other side. I had the tow truck bring it to Checkered Flag (based solely on distance). After I received word from my insurance company that the car was a total loss, I went there to retrieve my valuables. Mauricio was kind enough to open the door for my wife and I, and to direct me to the service department to find my car. While I was there, my wife explained that we wanted to find a close replacement.Well Mauricio found us the perfect replacement! After a short review of inventory we found our next auto, a 2018 BMW X4 with low mileage. That same afternoon we completed the sale and drove the cleaned vehicle with a full tank of gas back to our vacation home!Mauricio was a true professional, guiding us through the process. He fully explained extra packages available for a used vehicle but we never felt pressured. He made what started as a bad vacation experience into what we both feel was the best solution for our situation. Thank you Mauricio!

I want to give a big thanks to Mauricio, I knew what I was wanting to look at and possibly purchase before I ever arrived, and he did not try to upsell me into something bigger or more expensive. That speaks volumes about him as a person and employee, and made my experience here not only a lot quicker but a lot easier and more enjoyable. Would definitely recommend him to anybody for help on purchasing a vehicle, especially if you already have an idea of what you want. Thanks again to everybody here

I have NEVER experienced such poor customer service at an establishment. This was my first and possible last visit to this place. It’s sad that this is the only BMW in the Chesapeake, Norfolk surrounding areas. I have been browsing the market looking to purchase a BMW X6 and I currently have a 2021 BMW X5. I dropped my car off a day prior for services to be performed. I was told I could pick my car up from the sales department seeing that the service department had closed. I thought wow this is great this gives me the opportunity to speak with a salesman about X6 vehicles available. I arrived to the sales floor stood there for a while just for several salesperson(s) to look over me as if I wasn’t there. This was definitely micro aggression stereotyping and prejudices at its finest. I stood there as a young African American male first at the counter as another male of another race (White/Asian) approached behind me. The same salesperson(s) that looked over me approached this gentleman asking had he been assisted. This is really unfortunate and a terrible look for this BMW location. Because I promise you my African American money spends just as well as that (White/Asian) male.

Excellent experience! Thank you Mauricio and Jimmy for all of the work you did for us. Highly recommend Checkered Flag BMW. Love my Z4!

William was wonderful through the entire process. Answered all my questions via email and in person. Never felt pressured or pushed to get into anything I didn’t love ASAP. I appreciated the space he gave my husband and I to chat and explore each vehicle.He also made sure to consistently check in and get us anything we needed as we completed all paperwork. Super happy I’ve decided to stay with BMW!

Kwame was amazing to work with, he was very patient and honest during our search. My purchase was a pleasant experience overall! Loved my blue bow to top it off!!!

I am happy to be a part of a dealership that feels like a family! I would like to say thank you to Michael Gilmore! He always goes above and beyond everything that he does and BMW is blessed to have him as a dedicated employee! He always has a positive attitude and is willing to help when help is needed. Mr. Gilmore makes sure we are always satisfied with service and this is why we are recommending him to be recognized in some way! He is truly an amazing human being with a great work ethic!! Plus, he takes pride in giving excellent customer service!

I had the BEST experience with Sierra Watson and Lucius Sessoms! They were super helpful, answering all of the questions that I had. And, they were very flexible with setting appointments to test drive vehicles, do paper work, etc. I absolutely recommend this team of professionals! Great Work Checkered Flag!

Just look for the Checkered Flag and Go! Mr. J. Benson has waved a Flag for me to keep moving forward. The car I was looking for was not available and with the right question, Mr. Benson found another worthy car not just for me but my family! The customer service is excellent, from Mr. Benson to the whole TEAM! It is wonderful to start moving forward again with the assistance of the Checkered Flag TEAM. The experience was AMAZING! Keep growing and Thank You so much!

Corie was excellent and helpful in my buying process. I was honored to give here first BMW sale, 10/10 would recommend her to friends and family in the future!

Had an amazing and fun experience buying a new car, Jonathan was very welcoming and very helpful answering any of my questions and making my purchase.

My wife always wanted Mini and she got it in a day during her birthday. All thanks to Mauricio. It was great working with Mauricio. He helped me in buying car and made it easier by not only giving video walkthrough but also delivering in person to my house. It was really excellent experience.

Mauricio Suarez came highly recommended from another Checkered Flag salesman, Mike Morales, and he did not disappoint! We have purchased our last 3 cars from Checkered Flag. They provide a fair trade in and excellent customer service! Thank you Checkered Flag…see you in another couple of years when our oldest gets his driver’s license! 😱🏁🥇

I love my new X3, the experience was great. Sierra, Jimmy and the whole BMW Checkered Flag Staff were very helpful!

Worked with will to buy my 2019 X1. Had an awesome experience and will definitely repeat when looking for my next vehicle!

Working with Marc Dall was an absolute pleasure! Marc was friendly, helpful and knowledgeable. We never felt pressured or rushed to make a decision. He listened to us and helped us find a vehicle with the features we wanted. He quickly had the vehicle ready for us to test drive – without coming along so that we had some time alone to experience the ride and chat in private. He was able to answer all of our questions about the vehicle, warranty, financing, etc. He didn’t play games – he was clear in his communication and he gave us a fair and competitive price from the start with no last-minute surprises. We feel like we got a great deal. The purchasing process was quick, painless and easy. We dealt with one person, Marc, the entire time. From the minute we arrived to the lot to when we left with our new vehicle – he did it all. I returned the next day to meet with the BMW Genius, Corie Sanderson, who stepped me through pairing my phone, setting up my BMWConnected account and educating me on how to use all of the features. She was so helpful and happy to answer all my questions. If you are looking to purchase a BMW, I highly recommend you talk to Marc Dall at Checkered Flag. Our experience was easy and stress free - and we love our new BMW! Thank you Marc!

William was such great help when trying to find the best fit car for me. He was very informative, polite, and graciously helpful. I had no idea what car I wanted but once I told William what I like, He knew which BMW selection to pick from. He has awesome knowledge of BMW cars and it shows. Thank you for all the help! I love my brand new BMW!

Mrs Sarah kalifa exceptional professionalism and knowledge for cars made my car buying process easy.thank you

My husband and I purchased an older used SUV that we traded our truck in for and had a smooth experience. Jonathan Benson was very informative and helpful - we drove from North Carolina to VA Beach to trade our truck in since Checkered Flag gave us a great deal on it and it was worth the trip. He followed up with us promptly to arrange for us to come in to do the trade in and walk us through the purchase process. Even though we were buying a used vehicle, we were treated as if we were buying a brand new BMW - amazing customer service.

My wife and I found the vehicle we were looking for and decided to go to Checkered Flag BMW. We have purchased multiple vehicles from Rob at Checkered Flag Hyundai and always had excellent service and a smooth process. Sierra came out to greet us and was very friendly and courteous. She allowed us to look over the vehicle and others in the lot, and was very knowledgable regarding any question we had about the inventory. She graciously got us the keys to test drive the vehicle and came along for the ride to answer any concerns we may have.After some thought, we decided to purchase the vehicle. Sierra walked us through the process; and explained some options we could add along with the purchase to protect our new-to-us vehicle well into the future. She was not pushy and offered real life experiences to explain how these options could really pay off in the future. The finance department was also very accomodating and friendly. Overall, this was a great purchase experience and we look forward to doing business with Sierra and Checkered Flag BMW again.

My experience with William S. was excellent and with absolutely no pressure. I must say that he went above and beyond to deliver excellent and seamless service. I have purchased 3 cars from Checkered Flag (2 Porsches and my first BMW). I am a happy customer.

Two stars because the nice young lady that actually helped me was awesome and the only redeeming quality. But the manager was extremely rude to my wife and I when they offered me $6000 less for my truck than what it’s worth and I denied their offer.

I bought my first BMW from Checkered Flag and the treatment I received from the people that work there was so welcoming. Jacqueline Ruiz did an outstanding job in convincing me to buy this particular sedan...no pressure or haggling but very informative on any question I had. Ask for her!Thanks to the entire Checkered Flag BMW staff!V/rAG

Checkered Flag, your salesman Kwame Samuels did a stellar job in helping me select my new BMW. His excellent customer service made it a very easy process without any added stress or hassel. Kwame, thank you for exemplifying excellence throughout my car buying experience. Outstanding!!!

Sierra was awesome !!! She is very patient and professional which made the buying experience a pleasure.

Amazing dealership and incredible experience! Jonathan sold us a vehicle and we were blown away by the level of service and the incredible authenticity. He was honest and candid throughout the process for an easy, hassle-free transaction. Highly recommend this dealer and Jonathan!

Jonathan Benson was professional and very accommodating. He made it easy for us to test drive multiple vehicles until we found the one we wanted. He was also knowledgeable about the vehicles and their features. The manager was also very polite/personable and it was great to have Tatiana review the many tech features with me!

I enjoyed the buying experience at Checked Flag BMW. My sales person (Mauricio) was very helpful and professional through out the entire process and I never felt pressured to buy. I even got a good deal on my trade in!! The staff at Checked Flag continues to assist my wife and i as we learn more about our new 2021 X5. Thanks again to Mauricio and Corie Sanderson (BMW Genius) for a great experience.

Thank you Kawame Samuels for an awesome experience with my first time BMW purchase

Kwame Samuels and the checkered flag team are very knowledgeable, polite and professional. He was excellent to work with and made the purchase process very simple. Great communication, very responsive. Undoubtedly, the best car purchase experience.

Never had such a great experience while car shopping. My wife and I decided to stop by without even considering a BMW for our brand new car. We happen to have Chris Grandison as our client advisor. He gave us quite a detailed history of the BMW cars, their philosophy and what makes them so unique and enjoyable to drive. After test driving one, we realized that it was no joke. He was quite informative when demonstrating the tech inside the vehicle as well. I made Chris work extra hard to get me the color I always wished for. He delivered it splendidly!! The professionalism of this place is outstanding. Totally recommended 👌

Jonathan Benson was our sales guy. He didn’t meet the typical car salesman stereotype one bit. He was super chill, extremely helpful and patient with our indecisiveness. Julie Hardy the finance lady was a joy. Great experience!!!

Working with Michael Gilmore and Checkered Flag BMW is always a great experience. This is the 2nd BMW purchased and was an ordered. From order to delivery they kept me informed and worked to get me the best deal. The order process was smooth and the car arrived well with the estimate time frame.

Ive never been so disappointed. Thinking that by taking my car to one place in town that most people trusted would work out for me. My car went in for a leak drove 7- 10 mins away and it was in the red! This was after I spent about 1300 to repair it. Hose not attached. This happened at 11 am. Was told the car would be towed and I would be taken care of. Oh did they show me they cared. By 6 pm with a few calls all I got were voice mails and and no call back by anyone. I didnt think that this is how paying customers should be treated. Im just very disappointed in the service.

Mauricio was a great salesman! Go see him now if u want your dream vehicle, he will get it done!

The atmosphere in this place is great. We called ahead of time to schedule a test drive and the moment we pulled in the parking lot, Marc was already there to welcome us. It was a great experience since I never experienced that in other dealerships. Marc walked us through the experience of buying a BMW smoothly from the test drive up until giving us the keys and congratulating us for our new car. I love driving my X1 and it’s all thanks to Marc and his assistance.

I had an awesome experience at checkered flag bmw with Mauricio. He was very professional and assisted me in finding the perfect vehicle to fit my needs. He was helpful throughout the whole process and had my best interest in mind. Overall it was a great car buying experience I can recommend to anyone.

Ask for Kwame!! We visited so many dealerships looking for the right car that fit our budget. Kwame worked with us throughout the whole process. We took about two days to finalize our purchase and Kwame made sure we understood all the minor details. I even left the lot with a new battery. What made this experience even better was getting a BIG RED BOW on top. I would recommend this place to anyone.

Buying a car isnt my favorite thing to do but this was one of the easiest car buying experiences I have experienced.. William Shenigo, my product specialist was responsive and very helpful. Definitely would recommend William to anyone looking for a BMW.

Mauricio, Jimmy and the rest of the Checkered Flag BMW staff were wonderful to work with during our build / purchase of our 2021 X7. It was our first of many car purchases that has continued to be pleasant throughout and even after we took ownership. Mauricio’s expertise of the vehicles, and customer service were second to none and would highly recommend Mauricio and Checkered Flag BMW for your next vehicle purchase!!

If you are in the market for a new car Checkered flag BMW is where you want to go! Dealership was clean and everyone is welcoming. I worked Johnathon, and literally got the white glove treatment! Check them out!

We bought our second car here at Checkered Flag BMW🚘 The staff were so nice. The procedure was very smooth thanks to our client advisor Michael Gilmore📑 He explained everything in a very clear and professional way👨‍💼 We went in, checked the car, had a test drive, went through the official documents and came out with our new car in just two hours. Edit: It was a very nice gesture of them to fill the tank before handing over the car.👏👏👏 Thank you!

Jonathan was an awesome salesman who never pressured or made me feel like I was always in control. Amazing staff who were willing to crunch numbers and make deal work. Can’t say enough about the overall experience and very appreciative.

The fastest, easiest, best car buying experience I’ve Ever had!!! I want to thank Jonathan Benson and Jimmy Anderson for making my dream come true!!! If BMW is your dream car please go see Jonathan at Checkered Flag BMW, I promise that the experience is second to none!! Red carpet, white glove and silver platter treatment will meat to make u cry of happiness!! Thanks guys u Rock!!!

Chris Grandison made the experience wonderful! Answered ALL my questions. Cannot say enough great things.

Just recently purchased a 2019 BMW X3 and our Client Advisor Jonathan Benson was amazing to talk to. He made me feel like we had known each other for awhile and made the transaction very smooth and easy. Mr. Benson was extremely knowledgeable, respectful, courteous and most of a true professional. I would highly recommend my family and friends to Checkered Flag BMW and have Mr. Benson has their Client Advisor.Thank You Sir!!

This is my second purchase from Checkered Flags. Late last year I purchased a red Countryman Signature Trim with racing stripes. After driving it for 6 months or so, I realized two things. One the red was getting me some unwanted attention when driving on the highway and two I liked the Countryman but wanted a much sleeker interior. Hence I decided to pursue the purchase of the Iconic Trim. I would never recommend purchasing two new cars within a 6 month period since you lose money the moment you drive it of the lot. It generally takes 2 years to become right side up on a car loan. Yet working with Justin Hogan (whom I asked for by name) I was ultimately able to find the Countryman with the ICONIC trim at a price I was willing to pay while minimizing the lost on the initial purchase. It wasn’t easy and required a lot of leg work by Justin (you need someone you can trust and who is willing to put in the leg work to pull off what we did). Furthermore, I never had to go down to the dealership. He drove our new car to me and took the trade in back. Doesn’t get any better than that. Guess what my daughter wants a mini and you know exactly whom I will call when its time to purchase. Give the young man a call and get your Mini...

Everyone was very professional, the prices were more than fair, and the buying experience was made very easy. Diana Almaraz was very helpful and even picked me up and drove me back to the dealership after I dropped off my other car. I would highly recommend purchasing a vehicle here.

This Gentleman That sold me my car name was Jonathan Benson. I Really wanted to take a second to let you guys know what a great guy he is.. He was quick at getting me answers to my questions just over all great with commutation. I Bought a used BMW 530i. Great looking car but unfortunately there were a few things that needed to be taken care of after I bought it. Small things but none the less, Jonathan Was very responsive to my feedback and had the problems with my car taken care of ASAP.. This guy has been great working with!!!! ALL 10’s if you ask me!!!!

From the time I walked in the dealership, I was greeted with outstanding customer service. This is my first vehicle from Checkered Flag BMW, with the help of Mauricio Suarez who went above & beyond to make sure I was informed about the brand offerings and completely satisfied with purchasing a BMW. Jimmy Anderson was also great in ensuring I received the best experience possible. Thank you Mauricio, Jimmy, and the Checkered Flag BMW family for my brand new X1.

I liked how friendly the entire staff is, and how easy the whole purchasing process was. Marc was a great salesman, and it was a pleasure working with him. I went in just to test drive a car and see what my options were, but I really wasnt seriously planning to make a purchase, and ended up buying anyway! I absolutely love my car and am so happy I did get it. I would definitely recommend this dealership and the people there.

Five stars isnt enough for my purchasing experience with Checkered Flag BMW. From my first inquiry with Sierra Watson to the send off by the staff in my new car, I couldnt be happier. Sierra made the process smooth, easy and enjoyable! I would definitely consider Checkered Flag BMW again for my car needs.

The BMW service was very good. My salesman Mauricio was excellent. He was so enthusiastic and patient. The customer service was extremely helpful and they did not rush me. I truly appreciate them.

Just purchased a used vehicle here and the service was awesome! Jonathan Benson was very responsive and catered to all of my needs. He went above and beyond to get everything I needed and wanted. He’s very kind and such a genuine dealer. I definitely recommend him for anyone interested in a new or used vehicle here! Thank you Jonathan!

Very pleased and excited with the experience i had at checkered flag BMW Michael Gilmore came right greeted me at the vehicle i was interested offered a test right away and i was sold off the experience my first BMW Thank you Mr Gilmore Looking forward to my next BMW

Darrick Williams is THE VERY BEST. I was amazed at how fast they completed my work. First class operation.

Many thanks to Mr. Gilmore for providing timely updates on my car order and making this process as simple as possible. I will be recommending Mr. Gilmore and Checkered Flag BMW to all my friends and colleagues.

Michael Gilmore was the best salesman I have ever worked with while buying a car!

Mike Gilmore helped my boyfriend and I out on two vehicles. He was never pushy and got us great deals on our turn-ins. Highly recommended for all vehicle purchases!

I had an awesome experience at checkered flag BMW with Mr Jonathan Benson I highly recommend him if you’re looking to make a purchase

This was a wonderful experience, Mauricio really took care of me. He made my car buying experience extremely easy. They handled me with class and never stop helping. Thank You for the great experience.

Chris was great! He showed us all of the vehicles we were interested in and was so knowledgeable! We are happy to be joining the BMW family and will definitely come back when it’s time for a new car.

Another amazing buying experience!! Sierra and Lucius and even Mauricio made my experience so wonderful today! Brand new 2021 dream car!! Sierra is a wonderful sales woman, super friendly, knowledgeable and easy to talk to. My buddy, Lucius, amazing guy! Had my back on the back the of the transaction and Mauricio kept me company and we had some great conversation while I was waiting on the financing process. Traded in my Audi... never leaving BMW again. Checkered Flag for life!! I feel like family here!!!

I came in yesterday for a new vehicle and was approached by Will after being on the lot for just a few moments. He was very nice and immediately asked if I wanted to test drive it (of course I did). He let the vehicle speak for itself and had the answers to questions I had. I can’t count the number of times I’ve left other dealerships because of how pushy the sales people can be. Will was friendly and made my experience great! I would definitely recommend to ask for him if you come to this dealership!!

Great customer service. Totally satisfied with their service. Mauricio is very knowledgeable salesman and goes to every single detail about vehicle.

Talk to kwame Samuels he’s going to take care of you and find the best car for YOU from our first conversation I knew this is the type of guy I needed helping me find the right car

I just recently purchased a BMW X5 and my salesman Jacob was outstanding!!! He didn’t pressure me to purchase a BMW and provided answers to the questions asked of him.Things that were a concern, he immediately responded with a fix. You can tell that he had in-depth knowledge of the product that he was selling and he provided detailed insight into what the vehicle I was interested in had to offer.He wasn’t attempting to sway me to purchase a more expensive vehicle, he only provided information to the vehicle that interested me. I told him the type of features that I wanted and he set me up with the perfect fit for me.Thank you Jacob and the BMW team for your assistance.Reginald Stamps

Today I bought my fifth vehicle from Checkered Flag BMW. As always, the customer service was stellar. Thank you, Jonathan Benson, for another great experience. You guys make buying a car easy and stress free!

Great experience best sales person at BMW kwame check him out best deals very professional and respectful

My experience at BMW Checkered Flag was an outstanding 5 star experience. Mauricio Suarez is polite, professional, and a truly classy professional. If you want a BMW In the Virginia Beach area, he is the go to subject matter expert. The managers Lucius, Stan, Argo are true professionals who went above and beyond for me. I purchased BMW’s in the past at other dealerships, but from now on I will only purchase at checkered flag

We visited other BMW dealers but there was no question that this dealer was a cut above the rest, We ordered a new X5 due to the shortage and throughout the process our salesperson Sierra Watson kept us informed and brought the car to our home. She is an excellent salesperson.

My last car purchase was 16 years ago, and I was not excited about purchasing a new one. My Acura was no longer reliable for my toddler and I, so I was in the market for a new one. I visited three dealerships before coming to Checkered Flag BMW. Micheal Gilmore was friendly and gave me a good feeling that he genuinely wanted to help and not just sell a car. He was very helpful and attentive. I had a long list of needs/wants and he addressed each one of them. Unfortunately, the dealership didn’t have what I wanted but he didn’t give up. He educated me on the build process and even walked me through it. I’m still passing on that newfound knowledge to my family and colleagues. My car buying process started off stressful but with Mike’s help, it became more exciting and I even received my car a month sooner than expected! I recommend anyone looking to purchase a BMW, contact Micheal Gilmore. He’ll make your car buying process smooth, quick, and simple.

Beautiful Dealership. Great staff. William and Corie are simply wonderful.

This is the way a car buying experience should go. I cannot thank Jon Benson (sales) enough for his professionalism and expertise. Just a great guy to hang out with, felt like we werent even buying a car. Even when he is juggling 5 things at once, he still makes you feel like you are his only client. Thank you!

Today I came to Checkered Flag BMW to check out a car I saw online. I was approached by Al who is a salesman. Within minutes he had me ready to test drive the car I came to see and another car he suggested. Well I liked his suggestion better and walked out with a car I had no idea I would even like. I was treated with great hospitality and they didn’t low ball me on my trade in. They gave me more than I expected. I would recommend anyone to go here and ask for Al. I will gladly continue to do business with checkered flag BMW!!!

Great overall experience with Chris Grandison and the team at Checkered Flag BMW. Chris worked with me every step of the way and was courteous and responsive with all of my questions and concerns.We found the perfect car for us and we couldn’t be happier. The entire team was friendly and professional and I look forward to buying another BMW X5 when the time comes.

The service department does not live up to the BMW name. I scheduled an appointment two weeks in advance, yet they did not have the part needed for my car when I arrived. I was told the part will take two weeks minimum to arrive! I decided to have other planned services done (i.e., oil change). I was told it would take approximately 1 hour to complete. Two hours passed and no car. When I checked the status of my car at 11:30 am, I was told the service tech was at lunch!Every visit here is a headache! I will not buy another BMW as long as I live in this area.

Checkered Flag BMW is the best place to buy and get your BMW service. The Service Advisor Johnathan is the best and the whole staff I recommend highly Virginia Beach Checkered BMW greatly and this is the place to get great service and they will take care of you THANK YOU SO MUCH CHECKERED FLAG!!!!

Very nice selection of cars! They dont have the I8 in stock tho pretty bummed about that. I wanted to trade my X6M. Its all good, next time around!