The gentleman that helped me made it so easy n was very professional and helpful n heJust made it so easy. And he was knowledgeable.
This was hands down the best cell repair shop Ive been to. In the past, Ive had condescending, better-than-you customer service reps, but the crew here was genuine, and easy to make conversation with. The repair was superior as well, as some sort of issue generally arose post-repair at other shops. I hope all UBIF locations are as cool as this one. I would definitely recommend it.
The business was highly recommended to me by me daughter. The gentleman that helped me was very informative and helpful. He was able and willing to answer every question I had, with no reservations!....they were able to run a diagnostics on my phone, repair the back case and then point me in the right direction for the remaining issue I was having...thank you uBreakiFix!!!! I totally appreciate your work!!! Will recommend and will be a returning customer, if need be😊👍🏼💯
Great service. Fast and competent with high quality.
For the first time in a very long time, I had one of the best customer service experience from staff of a company. I will be sure to let everyone know that uBreakiFix in Visalia, CA location is outstanding and very knowledgeable of mobile phones. Thank you for your support.
I have Samsung Galaxy Note20 Ultra 5G. I have it almost a year but screen turn black no pic. they end up replace new screen and some device. I have warranty. it took 4-5 hours its worth it. definitely know where to go need replace or repair
This was a quick fix with Verizon and Asurion. I dropped my phone off and was given an approximate time to pick it up and when I picked it up, it was ready. Perfect service since the screen had to be replaced because the ear speaker was going out. I also enjoyed his sense of humor, or the associate that helped me.
I really appreciated the time taken to answer my questions. Very helpful!The young man knows his stuff.
Horrible, Horrible, Horrible. Tech couldnt fix my screen and ended up messing it all up. Now Im told to be happy to receive a new phone for the price of a screen repair deductible... Ive lost all my recordings and photos that were saved in different apps.. :(
Making an appointment was quick and easy - I was able to bring my iphone 7+ in for a new screen within an hour of calling and it was finished in under an hour (there were other repairs ahead of mine). Their mobile service is also amazing, but same day service wasnt available at the time. Staff both in-store and mobile are friendly and professional.
The guys are really professional and I trust them with my broken electronics. They seem confident in their ability to fix the issue(s) the phone, tablet, etc. may be having and they get it done right. If they cant fix it they are honest and straightforward and will tell you why it cant be fixed. Thanks guys!
Called to ask about my phone, prices, and to schedule an appointment all within the same day. Within 2 hrs my phone was ready. Quick, easy and very professional. Highly recommended if your looking for a very good quality work.
The service rep was great about contacting us to notify us he was on his way. He informed us of the added services included with a crack screen repair. What a nice surprise to get more for our already reasonable $29 fee. He took 20-25 minutes in his van to complete the repair. 100% Satisfied Customer!! Highly recommend!!
The front glass screen on my iPhone is just pitch black and I just had it replaced in April by them. So technically it’s under the repair warranty that they give u on the replacement. His appt was from 7am-9am and he shows up at 9:40 not to mention he had a million excuses as to why he can’t fix it and won’t. The back camera lens had a chip but the screens themselves(front and. Back) were intact, not shattered or broken at all. Still he wouldn’t even attempt to fix it. Waste of my time I took time off to fix it.
Great experience. The staff was courteous and efficient. My phone was ready in less than an hour. I would go there again and highly recommend them.
A great experience. I made an appointment, and my phone screen was fixed in half the time the said, and it looks great. The staff were professional and friendly.
The great thing about it was the gentleman came to my house and said he does his work in the van and it would be 20 to 30 min. it only took 10 and it was as good as new again. i would highly recommend your service to all my friends.
My experience was great. I went to a location that was out of town for me and was still able to get my phone in and fixed even though it was later in the day. Each staff member was courteous and knowledgeable. I will definitely return.
My phone was returned to me like brand new! I am so thankful! You guys are awesome!!
It was a smooth transaction and process. Just perfect.
They came out when it was scheduled! I was suppose to have my iPhone 12 screen repaired and come to find out it was the screen protector that was cracked, I felt so stupid but Tyler was cool about the whole thing and didn’t get upset or seem annoyed!
Honestly my phone is working perfectly fine but when I try to charge my phone it doesnt work half the time anymore. I got a lot fixed on it but the charging at night is not the same as a new one some times it charges and some times it doesnt! But that was in the agreement.
Ive been here a couple of times and honestly these guys are great. Both times Ive used there service Ive left feeling like there is no better service. There always professional and the quality seems amazing. They are also very helpful and informative. I just left there now with a new screen on my s7 edge and it is like new. I couldnt be happier. A big thank you to the the guys that work there.
Very professional, fast and best screen replacement I ever had! I was going to pay out of pocket to replace screen they advised me that I could use asurian (my phone insurance att) claim w them! wala! phone was ready in a hour and half.. looks brand new! thnks !!!
Always top shelf customer service. Clean, quick, efficient and professional help. I ❤ these guys
Wow!! They came to my house and replaced my screen super fast and did a great job tech was very professional and did a perfect job also went the extra mile and delt with insurance company mistakes they made with my work order on insurance end . Very highly recommended uBreakiFix hands down !!
They fixed my phone very quick but Im very convinced this business is a front for the Mexican cartel
He did a great job fixing my Galaxy S10 plus! Looks like a brand new phone. So happy with the screen fix! Very professional and informative! Five STAR
On time, fast and reliable. Had me back to work in less than 30 min
The man who fixed my cracked phone screen was great! He called before he arrived and he let me know when he would arrive. He was friendly and informative and answered all of my questions. I would recommend them to everyone.
They were fast proficient and did an awesome job.. Blessings Blessings Blessings 🙏🏽🙏🙏🏽🙏💗
Fast and straightforward. Thats all I ask of a service. The repair was finished about 1 hour early before the scheduled time.
Every step of the way was great. The technician was very patient despite my many questions and fixes. He was extremely knowledgeable in what needed to be done and made sure to explain every piece. And most importantly, the customer service was phenomenal. Very kind and professional, responsive and understanding. Thanks Ubreakifix!
Very informative and professional. They made the process so easy. My phone is like new again.
My phone was broken and I had a new one to transfer everything over to. I went to three different places first and was told by all of them that it wasn’t possible. I found Ubreakifix on internet and decided to try it. Best place to fix a phone I or my family have ever been to. Alvaro Padilla had it fixed and transferred everything over in a matter of minutes. Thank God I found this place because I thought I had lost all the phone had.
Did not fix the problem with phone. Told me to get on touch with AT&T
Efficient and professional. Enjoyed my experience phone looks awesome. I had a cracked screen.
The techs were very professional and polite. Their service was exceptional! Highly recommend!
Really great and fast service!
Staff were professional & completed the job very quickly. Cost was reasonable. Would definitely use them again if needed.
Excellent business. I took my son’s PlayStation 4. It was freezing and turning off. Now it works great. Staff is very friendly and knowledgeable. I am very satisfied.
It was quite expensive! But they did great work.
Just great. I am so glad I found this place.
I was truly impressed with their service! Technician showed up on time and completed the repair quickly and above expectations
Best service, very knowledgeable and professional techs.
The phone was fixed quickly and works great!!
The service I received here was awesome. Thank you...screen was repaired sooner than projected..
Needed a new battery put into my phone under warranty. They took care of it in a couple of hours. Thanks!
No ever showed both times they were scheduled! Didn’t get a phone call or anything, trash
The service was great 👍 and y will bring all my gizmos there 😀
So happy with the service I received! They are very professional, service was quicker than expected and my phone works great. Highly recommended...thank you!
Great 👍 people and Very helpful to someone who aint like computer smart and like it says you break we fix
The start of our vacation started with my wife breaking her phone. She was on her half day of work and set to leave right after to relax. Ubreakifix was able to replace the screen and LCD under two hours and what I call a priceless time saving and stressful situation saving great price. The staff was very professional and knowledgeable. He understood my dilemma of time and stress of the situation. If they had a tip jar I would have filled it. Instead I got them monster energy drinks. Great job guys and gals!!!!
The guys at this store were great. They gave me a price and had my iphone fixed in a little over an hours. Great service. I highly recommend them.
Fast, Friendly... SERVICE!Ask for Hector!
Great costumer service will be returning often!
Excellent place. The service was Fast and of great quality. They really know what they’re doing there. Johny even explained that my phone had internal corrosion from previous water damage. He recommended a few solutions and answered all my questions. I highly recommend ubrakeifix to everyone.
Ive had to take 2 phones already and both times have been a good experience with customer service and quality. The wait time is about 2 hours and i live an hour way so we had to keep busy but we did find out they have a van that goes to you so thats great too!
Almost paid $450 to fix my phone screen at geek tech, luckily I found out about ubreakifix and ended up paying $300 for a new screen and battery as well. Great service with professional staff
I went in for a cracked screen for a Samsung Galaxy S21 Ultra. The quote was $150 cheaper than what others have told me, and they used an original Samsung screen. He told me it would be 2.5 hours and sure enough, he was true to his word, even installed a new battery. I paid $385 out the door with a screen protector included ($30)
Dropped the iPhone off for screen replacement authorized by Verizon and bam it was done in about 30 minutes. Good work and great customer service. Thanks (I broke U Fix).
My experience was good. Good and friendly customer service. Fast turn around time on fixing my phone. My phone works great. Probably better than before. Good job guys. Keep up the good work.
Very easy to talk to people. They told me what was wrong with my malfunctioning screen. Luckily when I went they had the right parts from the ACTUAL company, i.e. Samsung, and were able to fix it the same day. When I went to pick up my phone, good as new 🤗.
Great Customer service. They were on time Professional and competent. I would definitely recommend them to friends and family.
Very knowledgeable professionals with an aim to solve problems.
We had a great experience with the Visalia store staff. Knowledgeable and friendly. They diagnosed the issue with my daughters phone for free. We will definitely use them in the future!
This place is awesome, I took my Samsung phone here to get my cracked screen fixed. They told me it take 2 hour and it only took about 45 minutes to an 1 hour to have my phone back in my hand.
Great job!!! Quick service and awesome customer service 👌
Service was really professional and courteous. Will definitely come back here if i have any further issues with phones or electronic devices.
Ive been a customer with Verizon for nearly 20 years. A cracked screen to uBreakiFix is peanuts to them! They had my phone up and running in less than 2hrs! Praise uBreakiFix people! You folks are Legends!
I previously left a bad review but it turns out the issue was a series of misunderstandings and this company has contacted me directly and quickly to get the issue resolved! I would wholeheartedly recommend them! Thanks Johnny Evans! I really appreciate your time!
This place is impressive. They were quick and professional using the same Apple screen replacement as what came with phone when purchased.
Tech was professional and courteous. Tech was knowledgeable and quick.
I was in despair with a broken phone. This place said they could fix it in 2 hours. Good price too.
Great service and good quality work will be going back to get my tablets phones repaired
Very professional and fast!
Excellent service! Took my Galaxy S20+ screen was fixed faster than I expected. My new screen works just like new!
This place is amazing. The technician was on time. It took took about 15 minutes and my phone looks brand new. He was friendly and professional and there work comes with a year warranty. Would definitely recommend them and will use them again in the future.
Very helpful and professional. Thanks
Friendly, courteous staff. My phone was promised by 3:58 and it was ready by 2. This is the only place I will use from now on
They were willing to look into fixing my daughters hoverboard even though that was not something they normal did. They charged zero for diagnostics and were very honest with repair/replacement options. I know they spent a fair amount of time but did not end up charging me a dime. I would go to them again anytime. They will let you know up front before any charges what repair will cost after diagnosing the issue for free.
They got to my house was done in 15 min fixed and ready, just like that a brand new phone, thanks guys couldnt be more happier.
Im very happy with my service and the guy helping me was so handsome (:
Had a great experience with the company. Easy to schedule an appointment. The technician arrived within the scheduled appointment time and did a great job replacing my screen and didn’t take long.
Took my sons IPad 7 for a screen repair. Fixed in a timely manner, at a responsible price. Excellent communication when I called for updates. Thank you!
UBreakIFix is the best in the business. They just repaired my iPhone with a OEM screen and it’s like I never dropped my phone. They even sanitized it with a super neat UV light before returning it to me. With the Covid 19 situation that little extra touch was very much appreciated.
Very professional, took just a few minutes to fix and my phone was like knew! Very knowledgable and helpful! Would recommend!!
Was very polite and very quick amd informative
I was sent here through Asurion, my phone insurance. They were very professional and it was ready at the time they told me it would be.
Replaced my screen and battery with my asurion insurance. repair took 2 hours as promised. happy with results so far
Friendly, good communication, information and quality work.
If you need your cell phone repaired you need to call these guys. OEM parts, less money than anyone else I called. Timely, professional, convenient. Best value in cell phone repair. They even come to you! 5 stars!
It took a couple of times to get the scheduling right because they miss took my description of the damage as being unrepairable so I had to reschedule twice so once I rescheduled and they got here just before the time window was up everything was fine and the phones were fixed
The guy who came to my house was super polite and fast! I could not believe how quick it was. My phone looked brand new again. I would definitely recommend uBreakiFix.
Angel was very helpful and professional. Always asked if we needed additional assistance. He was very knowledgeable my phone. would use uBreakiFix in a heartbeat!!!
Quick availability for appointment. Tech was very polite and courteous. Repair was quick and easy. Very impressed with the entire experience.
These guys know their stuff! From precision cutting custom adhesive for apple products, being knowledgeable, all the way up to attentive customer service!
Polite staff, fast service and great work!
Easy to find repair shop, not too far away, few minutes to turn in phone, repair completed when promised, friendly guy
There really trustworthiness and the Manger was so helpful, will continue to go there.