Love Dr Gerdes! Hes got a great bedside manner. So friendly doesnt seemed rushed and sincerely converses with you and seems to care about your health. He also knows his stuff! Talked about my kids needing eye exams and he very patiently explained most kids dont need exams until theyre older so not just trying to get patients either. His staff is very friendly as well.
They are really nice and reasonable. I got my glasses pretty fast.
Great place to go for your optical needs. My wife and I have been seeing Dr. Gerdes for many years. We always get great treatment for any eye issues we have had and exams for our glasses. Large selection of frames and quick turn around time after you select them.
Dr. Gerdes is the only optometrist that can get my prescription correct. He and office staff are warm, friendly and efficient! He requires masks in his office even for vaccinated clients. Thank you Dr. Gerdes for caring about your patients and staff!
Absolutely wonderful!I was out of town and was in desperate need for contacts.These guys helped me out, no questions asked! Next time Im in town Ill definitely stop by and give them my business!Thank yall for being amazing!
I absolutely love the entire staff! Make me feel welcome and so very helpful. Mrs. P always picks the best glasses with me and makes it fun 🤩 the doctor is so intelligent and answers all my questions. Definitely recommend!
The employees are awesome. The services were great. Thanks for all you do!
These folks went above and beyond to make sure that my daughter had glasses in the same day!!!! She blind without them, and I called literally 15 other places in Waco before I found these folks. Amazing people to do business with. I would give them 10 stars if I could. They have also been a family business for almost 100 years, and they still have not forgot to take care of you. Just amazing!!!!
I made an appointment for July 16, and I considerately cleared my afternoon calendar and showed early because I knew that there would be paperwork. Upon arrival, I was told by one receptionist that the doctor was on schedule; however, when I asked a different receptionist why I was still waiting approximately a quarter hour later, she gave me a different story as she said that the doctor was behind schedule and had been for a while in fact. Could the first check-in receptionist not have been honest and shared this with me thus avoiding any frustrations on my part as I continued waiting in the lobby? Could someone just have been honest with me and said that the doctor was behind schedule when I arrived rather than give me a pseudo impression that he as on schedule? I expressed my thought that receiving a call/text would have been appreciated rather than sitting in a waiting room for almost half an hour, before any part of the exam was given, but it was not. As I mentioned, my appointment was confirmed for 3:30. Someone walked in with a 3:45ish appointment and was actually seen before me! The examination process finally began close to 4:00 when I was taken to a room for a quick eye test by a receptionist and then relocated to the actual examination room where I was left waiting for the doctor and told that he would be right in - he was not. It was approximately 4:10, 40 minutes after my confirmed scheduled appointment, that I was still waiting for him for the exam to begin. As I just sat alone in the examination room, I anticipated that easily an hour could have passed and the eye exam still not completed, but I left the room and walked down the hallway to the front desk where I cancelled the days exam. A receptionist actually asked me for a good date to reschedule. Really? This is not the customer service that I give or want, so I took my business elsewhere.
Best doctor and staff in town .. always kind and helpful - and I love my new glasses 💗
My glasses wouldnt close and one side was digging into the back my ear. They asked me if I bought them there and I told them no. They fixed them at no charge. When I need an eye exam Ill definitely go there.
Was referred here by a good friend, and let me just say I had a 10+ experience. Doctor Gerdes was very personable and the nice ladies at the front were too! On top of that I found 3-4 frames that I just fell in love with! I’m talking designer frames for a reasonable and fair price! Can’t wait to come back next year! Thanks Eye Fashion Optical you guys ROCK!!!!!
Michelle and the whole staff were amazing. I would recommend this store to anyone who needs glasses. They helped my grandma with everything she needed and had a smile on their faces the whole time. Thank you!
I am always SO HAPPY with my experience at Eye Fashion Optical!! I’ve learned a ton about my eyes — issues I’ve had for years that no other doctor identified, and now it’s being fixed, finally!! The women that work in the front, assisting with fitting, are all so nice, and help me nail my style every time.
Dr. Gerdes and staff have been good to our family over the years for glasses and contacts. Professional and helpful with insurance.
After sitting at another facility for 4 hours waiting for an eye exam i called Eye Fashion Optical & the customer service over the phone was outstanding, the receptionist told me to come in at 2:30, i did. The customer service WAS AMAZING, i was seen immediately and received the absolute best service. I have found a home for all my eye needs. Thank you guys so much!!!
Awesome doctor 👍 So recommend!
I highly recommend Eye Fashion Optical.The doctor is knowledgable, kind, and thorough. I enjoyed him.The ladies up front are helpful and friendly. They offer a good selection of frames too.My experience here was much better than Ive had with their competitors.
Very professional and friendly staff. They treat you as if theyve known you your whole life. Thorough exam and provides feedback throughout the exam. Highly recommended!! Thank you for your sweet act of kindness.
This place is great. The ladies at the front desk were so nice and helped me pick out the perfect pair of glasses! I will definitely come back here the next time I need contacts or glasses!
They are wonderful. Doctor is very helpfil and knowledgeable. Ladies up front are great. I was so impressed that I brought my husband back with me to get his glasses (he got an exam from another doctor). But I wanted him to get his glasses here!!!! I would highly recommend.
The staff was very friendly and helpful! The lady with shorter blondish hair helped me pick out glasses. The doctor was friendly, took his time, and was willing to help and recheck my prescription when I had a question about it. I would definitely recommend them and I will be going back!
I have been going to Eye Fashion Optical for several years now and as a pilot, I would not trust my vision or career with anyone else. The staff is also great! They will do anything within their power to help you with your specific situation. Thank you Dr. Gerdes for keeping me in the air.
Great place! Dr. Gerdes was very professional, personable, and explanatory. The staff was wonderful, they assisted me in finding a pair of glasses that fit my personality, face, and wallet.
I can’t go out of town with out coming here first staff is friendly ! There schedule is very flexible ! The doctor is the best in the whole town ! Would highly recommend here !
Eye Fashion Optical was so amazing. Everyone there was so helpful and made the experience less frustrating and more peaceful and reassuring. I had tried going to two other places in Waco and they were extremely rude, so Eye Fashion was a pleasant surprise after what I had been experiencing. Dr.Gerdes is so kind, funny, and explains as much as you ask him too. Never once did they make me feel like an inconvience, even when I took forever to pick out my glasses. It was truly the most enjoyable an eye exam could have been. If you’re in Waco looking for an optometrist or some glasses I would highly recommend Eye Fashion Optical!
Dr. Gerdes and his staff are amazing. My son and I had an exam and we both felt well-informed and taken care of!
Dr Gerdes and his staff are very kind and professional, I felt like everyone had great attitudes and really made me feel at home.
Great experience! Dr. Gerdes and staff are professional and knowledgeable. I will recommend Eye Fashion Optical to everyone.
The staff has been family friendly for the past 3 years. Always full of smiles.
Very good. Dr Gerdes is great highly recommend him for all your optometry needs.
First time to the Eye Dr. and I can honestly say it was a great experience. Great staff, great Dr. The whole family is going!
Eye fashion optical of Waco. Dr.Gerdes and his staff are amazing. Me and my daughter went in November and they treated us like we were family and the doctor was the best that I have ever been too and my daughter loved him and the ladys in the office was amazing also they walked me and my daughter thur the whole process and found the glasses that are perfect for us. In December my wife went and Dr.Gerdes found out what going on with her eye on the first visit and the whole staff is amazing. We love our eye doctor and his staff. We very strongly recommend eye fashion optical. Also when you go in it is the same doctor and staff year after year
I just had a eye exam and as always Dr. Gerdes and his staff did amazing!
Dr. Gerdes is AWESOME! I go to him annually simply because he is personable, speaks in simple terms so I completely understand everything and is sure to keep his service affordable.
Great service, love the people up there they were super helpful. Amazing bathroom!
This is an excellent place for nice and knowledgeable personnel. In my experience they go above and beyond the norm.
Excellent staff, super friendly and very helpful! LOVE this place!
Great customer service and friendly staff. I would highly recommend Eye Fashion Optical.
Dr. Gerdes and his staff are exceptional!!
I went here a while back and i always had very bad eye sight im probably technically considered legally blind. So everytime i get new glasses i have to get them ordered and specially designed usually they are in town bwtween a week or two. So the day i went to pick them up i was feeling great to get new glasses. I tried them on and they fit perfectly. But like i mentioned before i have bad eye sight so the lenses were a bit thick i didnt mind i was just happy to be able to see clear next thing you know the woman behind the desk and the woman that was assisting me began laughing in my face. It was so damn humiliating. I got out of there as soon as i possibly could and im not gonna lie it hurt my feelings how shallow these women were to me i cried. I will never visit them again. No one deserves to be treated so poorly!
Great service hands down