Clean retail facility lots of inventory, is easily seen from the road and most delightful is there is ample parking, twice as many spaces than the 10 people in store limit during COVID social distancing. Thats truly a positive aspect as the neighborhoods small shops have small, compact parking lots.The layout appears standardized such that it was familiar with site layouts in Southern California.

Autozone in Waipahu has alot of selections for your vehicle also you can pay with paypal ahead of time.

Good customer service. He even offered me a box to carry all the items I bought.

Awesome service from autozone workers in waipahu. OReilly, and Napa workers need to go there and take some lessons in aloha and respect the customer at all times. NOW DATS WAT IM TALKING ABOUT KEEP UP DA AWESOME WORK.. ALOHA MY BRADDAHS WHO WORK AT AUTOZONE Waipahu...👊🏽👊🏽👊🏽🤙🏽🤙🏽🤙🏽👌👌🤙🤙🤙

Excellent service! I bought a battery same day and they installed in

Brian I was so impressed with a customer service grateful that they open early and was able to take care of me it sure is convenient when youre able to bring your battery in and get it charged for free not to mention they are right next door to Arbys life is so convenient

Great service! The attended Brian was very kind and helpful, he helped me to find the best wiper blade for my car and even installed it for me.

GREAT Customer Service! & ordered a part from them and i was suprised it only took couple days!!! Compared to 1 month when i tried to order at another company also couldnt come thru! Very happy customer and Highly Recommend!

When you know what you want its easy. Im sure theyre very helpful.

Super friendly and knowledgeable staff. Got exactly what I needed. Before I bought the hose, they took me back to look at all their sizes and pick out what I needed, just to make sure I didnt get the wrong product. Thats customer service.

Excellent service and pricing. Brake job this weekend.

Friendly helpful staff. Great tool loaners.

Great prices, friendly service. I found what I needed in 5 minutes, and I was at my dealership within 15 after that. I appreciate this amazing experience because this was my first going to an auto zone. Ill be back.

I can tell you that I have much respect for any autozone. This one in particular. I get great vibes every time I go here. Every single person that works there treats me with so much respect, when they ate the ones that deserve it. They never turned me down for anything, and if they cant fund it, they either search for it or tell me to come back when they have a definitive answer. Always recommend this place and the crew that works there.

Very friendly and helpful people. Always has a smile on there face. So far they have everything I need on hand. Make my shopping there more pleasant. Good people with great attitude work there not like some other places.

Very Interesting !!!It Was My First Visit There, Ill Be Back Again To Purchase Accessories For My Vehicle Later When I Have Money...

Was able to order my parts for my old school Chevy truck at a great price.

I have purchased some really good after market parts for my vehicles here. They seem to have just about everything you will ever need for your car or truck.

Everytime i buy here never ask if u have reward card or phone number 👎

I went to two Auto Zones today. The Waipahu store had the belt I needed and the Pearl City store had the loaner tool I needed. The Waipahu store was like a typical auto parts store. Competent but cold and mechanical. The Pearl City store was competent and friendly. I guess its time to change my main store.

The guys there dont know how to recharge a car battery. The guy plug it in for only 5 minutes and thats all they will do for me. And then tell me its 100% full. It takes 20 hours to charge a battery over night from empty to 100% full. They gave back my battery only 25% full which only lasted a couple of days sitting idle engine off.

The staff was very knowledgeable and did not try to up sell me products I did not need. The staff offered assistance and even went online into forums to assist me...while I was there and also over the phone. Parts are parts, but the staff is excellent. Will make this AutoZone my go to store for parts and general questions.

Helpful and knowledgeable staff. Not pushy on selling product, actually helpful in diagnosing the problem. Happy customer, and would happily return.

Excellent customer service. Served by a lady at the Waipahu store. Lost my receipt and she was like, no problem! We got u... phone number???......

They very helpful.

Good customer service they helped me out a lot they know there stuff

Came for windshield wipers, saw windshield wipers, left with windshield wipers. Also got generally good customer service. I asked the guy behind the counter what sizes I should get, and I grabbed the right ones. Noticed you could pay from PayPal with their card terminals.

I did an online purchase as the Mililani store did not have what I needed. I completed the purchase and item was ready to pick up. I called the Waipahu store and asked them to send the items to Mililani which they did before. The manager said he will not deliver and will cancel my sale. He said Mililani can do a store to store transfer and o can buy from them. I will never use the Waipahu store again they showed they dont care about the customer. The manager should be fired.

Good guys. Nice place 👍. Plenty of parking.

My Tacoma had a slow cranking start and was showing signs of a faulty battery. Went to Autozone and the Staff was very helpful. Allen G helped with a battery testing kit and determined the battery had gone bad. They hooked me up with a new Duralast battery, Allen helped me clean the corrosion on the positive terminal, remove the old battery, and install the new one. All in all about a 20 minute trip that saved me tons of effort!

Nice and shiny new. Good parts selection

I called for a battery and clerk pulled from stock and had it ready..great service

Always have my parts in stock. Never a hassle.

Huge supply of parts in stock, best auto parts store in town

You ever realize how many car parts stores there are in Waipahu? This newest addition of Auto Zone makes 5 name brands… Weird.Anyways, I like this store because its newer and just appears to be nicer because of its newness. Also, the location is good for me at the intersection.Other than that, the staff is hit or miss. Sometimes you get the helpful ones who are happy to have a job, and then you get the ones who aren’t motivated in life and make like you are an inconvenience to them.I do notice they have to work on their communication amongst their group. My husband had called to see if they had something and they did. It was the last one so he asked them to hold it until I could pick it up after work. He paid for it online and I went to go get it. He told me exactly what it was and who he talked to, but when I went there to pick it up, they couldn’t find it.I spent like 10 mins with this guy trying to find my part and finally he said they must have sold it. I was so irritated at this point because the guy kept asking all his coworkers and no one knew where it was. There apparently wasn’t a central “on hold” area and if there was, it wasn’t being utilized.So after all this, I’m asking him how we do the refund since it was on my husbands card. So he asks this one female (I think shes a manager there) and she asks whats going on. He tell her the situation and shes like, “oh yeah. We put that order upstairs.” What the heck man…. instead of spending 10 mins asking the workers around you and staring blankly at the screen, maybe you should have asked your manager DUDE. Sigh…Anways, so in the end I got my part but it just wasn’t the best experience. Still… I come to this location because of its location to me.

Friendly staff. Very helpful

Had exactly what I was looking for after going to multiple stores. Extremely helpful staff.

Erroll was of great assistance, thanks!

Top quality auto parts

Great folks with lots of help

Staff were helpful, knowledgeable and very friendly

Great service 👍

Did not get greeted once but any of the 4 employees I saw, not even by the employee that was in the same isle as me. Nobody greeted any customers that walked in after me. Terrible service.

Friendly staff and helpful with customers.

Lovely worker...

The have poor customer service. They were not helpful and rude when we asked a question.

Like parts

Great service man

Prices are OK, Variety its not the best, and SUPER lack of costumer services. I will go back necessity not by choice.

Excellent and fast service

Awesome and really accurate

That steel roll pin they out of stock

Great service!

Went to rent a ring removal tool for the fuel pump and they told me was $105 or so to rent it, so we went next door to Napa auto and the sell the same tool for $40.00..unreal and what a rip off.

Fine and okay

Very helpful

Love it .

Great service

Not good customer service

Good service

Gas cap purchase

Horrible service

ANGELA HIGA, JARUSHA & MYSELF 9MEILUN J. YAP