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T-Mobile
3894 Lake Michigan Dr NW Suite C, Walker, MI 49534, United States
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T-Mobile
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Mi
Review №1

The two young gentlemen were professionals at their job! (Mason & Cameron) I am always treated with kindness and respect when i go in there or speak with them on the phone. I LOVE my new phone!!! Samsung Galaxy A71 5gIts super fast and I LOVE the video/camera.I WILL RECOMMEND THIS PHONE SERVICE TO ALL MY FRIENDS AND FAMILY!‐this is how business should be done.

Ma
Review №2

Mason is superior at customer service and makes you feel like your his top priority! I liked the personalization he gave me and the honest answers to all of my questions/concerns. I have been procrastinating on upgrading my phone and part of me is happy that I did because it made me visit this location vs others and it turned out to be a wonderful visit! Very happy about the whole situation, and can’t express enough how much better I felt leaving this store.

Jo
Review №3

2 out of 4 phones had little to no service. Their 14 day trial is disappointing, expensive and a fraud. Was charged $70 restocking fee per phone for a service that did not work inside buildings and while driving. If you want a cheap monthly bill, and service that doesnt work this carrier is for you. I feel fortunate that my car or my daughters car never broke down and had to call for help. Probably would still be stranded. Switched from sprint to t-mobile. The networks are not integrated and very unreliable. With Verizon now, great service, people, and customer service.

Th
Review №4

Can’t stress enough how awesome the current staff is. Toni & Jesse are a delight! Kameron & Mason seriously deliver the best customer service I’ve ever received, every time I visit the store. Kameron & Mason as a team are the funnest times I’ve ever had in a T-Mobile. I’m guaranteed to have a few laughs every time. Not only is the whole staff very funny & relatable, but they do a fantastic job at balancing others problems as well as keeping a super positive attitude. Legitimately better than commercial quality staff members. 10/10 plan on visiting again soon!

Ve
Review №5

Excellent Staff, helpful with all my “dumb” questions! Wish all vendors had a staff like this!

Ma
Review №6

Great customer service. They went above and beyond for me.

Ke
Review №7

Great employee that helped me out. Not tryingbto hard sell or oversell, just giving suggestions.

Ma
Review №8

Jesse provided us with some of the best Customer Service weve encountered a very long time. Thank you Jesse.

Da
Review №9

Friendly staff and good service. Great deal on my first apple product. Good job to the guys at the Walker location!

Da
Review №10

Poor customer service from Jesse never go to him

Ka
Review №11

The guys that work there are so friendly and helpful at this location. We will never go to another tmobile location!

Ja
Review №12

The girl that waited on us was very, nice, knowledgeable,and helpful

Ru
Review №13

Power get rep!

Information
12 Photos
13 Comments
3.9 Rating
  • Address:3894 Lake Michigan Dr NW Suite C, Walker, MI 49534, United States
  • Site:https://t-mobile.com/store-locator/mi/walker/lake-michigan-dr-nw-manzana-dr?y_source=1_Nzg2MDc2OS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 616-288-4546
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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