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Metro by T-Mobile
6500 Denton Hwy Ste A4, Watauga, TX 76148, United States
Appearance
Metro by T-Mobile
Comments
si
Review β„–1

Amazing service Ive never been to a store this clean specially in this situation really great people treated me like family I could feel the smiles through the mask😁, they also told me information about a feature I didnt know I had! Thank you so much to Young and T for the experience

Ke
Review β„–2

Jesse, Young and T have assisted me on numerous occasions and have been very pleasant and helpful. Jesse has especially helped me many times, and, believe me, I am a novice and Im sure I tried his patience more than once. But not once did he ever lose his patience with me! He is definitely a credit to your organization.

et
Review β„–3

Ive been going to this store specifically for seriously almost 10 years & the help has always been incredibly kind and helpful, the two girls I always see up there are exceptional

Bo
Review β„–4

Young T and Jesse are wonderful best store been with them for 12 years nothing but good customer service

E.
Review β„–5

The best Metro store I have been and I have been with Metro for 10 years. Ms T and Jesse are the best.

Jo
Review β„–6

They are awesome. Very helpful. My wife and I went in to upgrade our phones. Young went over options and specs of the phones to help us happily make our decision. They were very upbeat and pleasant. We loved our experience.

Lo
Review β„–7

Been coming here for many years really helpful employees recommend 10/10 service will be coming back πŸ˜€

Pa
Review β„–8

Sales Manager, Young, was exceptional! Im so happy he was able to help my sister with her phone problem. πŸ˜€

Je
Review β„–9

T tried everything to get my phone back working. I appreciate her patience and kindness. Thank you!

Do
Review β„–10

Veronica was very wonderful and helpful. I needed an upgrade and she helped me find what was good for me and helped me to better understand my new change on my new phone!

sh
Review β„–11

They know their businessAnd helps you understandWhat you are getting on a phone very friendly peopleAnd funny

Ti
Review β„–12

A very patient and loving environment, fluent in both Spanish and English, they do everything they can to help you out. Very much worth switching over to them

Ta
Review β„–13

Salesman pushed me too much trying to buy what I dont need

Am
Review β„–14

I love this store! They go above and beyond to accommodate. I will only go to them for all my dealings with Metro. Thank you both for the best customer service.

Je
Review β„–15

They help me like I’ve never been helped before!!! Great customer service!!

Ly
Review β„–16

I cant tell you how awesome this location is. Ever since the corporate store went away I have been desperate to find a location where I know they will take care of me at...Been a loyal Metro customer now since 2006 and am happy to have found a location where they actually have a brain and they also use it. He kept me with an amazing deal I had for years while actually giving me a whole new line for life for no extra monthly fees...He tool the time to actually listen to me and heard exactly what the problem was...ABSOLUTE PHENOMENAL CUSTOMER SERVICE at this location...Thank you so much and the best part is this location is right by my house so I am so stoked for it! thanks!

Ga
Review β„–17

Best service. Very helpful. Wont go to any other location.

Br
Review β„–18

I had an emergency with my phone bring glitched, went as soon as the store opened, and Young was very polite, cleaned and fixed my phone super quick and I was on my way.

Be
Review β„–19

Young and T are the best.Their employees are great too.

Th
Review β„–20

This Metro store is very nice with its service of helping its customers. When I come to this Metro store I feel like I going to get what I want for a decent price. The employees of this Metro store seem to want to do theyre best to make sure that us customers know what we might get ourselves into. Not only that the employees are so friendly each one caring that you feel like a person and not just a vendor. Last thing i shall add is how this Metro store feels as it looks safe to be in unlike many other Metro stores Ive been to and the inside looks very properly clean and organized. So in conclusion this Metro store can give one a proper experience of how this company seeks in to sell and what its many benefits are over other companies like it.

Ro
Review β„–21

The only metro Ill go to. Great customer service.

Br
Review β„–22

Very good customer service, I got the best free phone when I switched to metro. I got the best help I’ve got in years! They explained everything very clear to me and I love the employees! Definitely the only metro store I’m coming back to.

Ka
Review β„–23

The customer care was very helpful. I would definitely recommend everyone to go here. The employees were very nice.

Cl
Review β„–24

Terrible customer service and they are liars

Jo
Review β„–25

Best costumer service i have had, theyll work with you for you to have the best deals. Theyve got a lot of accessories in stock no doubt there the best of the best!!! 10/10 guarantee

Ro
Review β„–26

Horrible worst service recd.

Da
Review β„–27

Young, the owner of this store,gave us exceptional service in resolving a major problem on our phone which appeared to be caused by a virus.

Da
Review β„–28

Best metro I have ever gone to ! customer service is excellent!! I had doubts about switching to metro but they explained all the benefits I would get and now I couldnt be happier with my new phone and service πŸ‘πŸΌ10/10 recommend

Do
Review β„–29

Love the costumer service, pretty fair prices on the phone theyll work with you to fit you in the right plan thank you !!!

el
Review β„–30

I love this store great costumer servicei love the pricesand the variety of phones

Ju
Review β„–31

Great experience, never hesitate to stop by an shop great prices and best costumer service there is!

Li
Review β„–32

Best Metro PCS store I have ever been to in years!!! These ladies are so thoughtful, sweet and take very good care of you. Please visit them.

Pe
Review β„–33

Most honest and sweetest people I have ever met. If your looking for great customer service stop by at this store I assure you you’ll never want to go anywhere else. Unexpected free gifts at times too and always greating you with a huge friendly smile. β™₯️ Won’t go anywhere else but this store for help with phones or even just a friendly chat. πŸ‘ŒπŸ½

Xa
Review β„–34

Phones are priced very well with lots of options. Knowledgeable staff as well. Phone plans are inexpensive

to
Review β„–35

Very nice employees, and a good selection of phones. You may wait a bit because they are mom and pop, and only have few employees. Recommend 100%.

se
Review β„–36

Good costumer service and really good prices 10/10 guarantee

Co
Review β„–37

They wont give me a refund on a piece I bought from them a with receipt that wont work! They keep telling me to come back when the male worker is there. He explained to my boyfriend and I how to use it...so we tried it at home and it still did not work correctly! I told them I dont live around there and work alot so I cant just come when ever they have time. That happened 3 times in 19 days! The 2 females try and say Im to late now.😡😡😡I have an account with Metro pcs and to be treated like this makes me want to switch services!All over a $20 +taxes refund

ro
Review β„–38

Really good prices great staff no need to wait good prices on accessorys

Ro
Review β„–39

Really great people....I recommend paying your phone bill here staff members are great really cheap prices ... helps you fix your phone.. it is never crowded open really early always there to help...

Le
Review β„–40

Came here to get a phone for my daughter, the staff was awesome.

K
Review β„–41

Exceptional service!!!

Ch
Review β„–42

Awesome service great help :) The place to go to get a phone only location ill pay my bill at

Mi
Review β„–43

Best costumer service there is!

Mi
Review β„–44

The employees there are nice and friendly

Wr
Review β„–45

THE BEST

ro
Review β„–46

Friendly and very helpful and honest

Mo
Review β„–47

I am telling everyone about everyone!!!!

Je
Review β„–48

P.C.S. A#1

ru
Review β„–49

Bad attention. Find another store.

Information
5 Photos
49 Comments
4.7 Rating
  • Address:6500 Denton Hwy Ste A4, Watauga, TX 76148, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 682-200-9393
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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