Jill was diligent to make sure we found exactly what we wanted. Living farther away she was alway on top of letting us know about new things coming so we could come and look. Thank you so much for the time and energy you put forth. Amanda in financial was great to explain everything and answer all our questions.

Jill is an amazing sales person. She helped me purchase my first car as a single mom with 2 kids. All the resources Jill has provided me an bryider are outstanding. Great experience and I will be bringing my kids an referring friends and family!!! Thank you Jill and Byrider you have choose a great person for hiring Jill!

Jill was super helpful from start to finish - staying after close to help finish the sale! Very knowledgeable of the process, was able to answer all my questions. She was not pushy and super friendly. Great person to work with.

Chris was very thorough over the phone and in person! I was very pleased with the service I received, and the price! Highly recommend!

Steve and Jill are very kind people who will help you get into a vehicle. My experience was very friendly and honestly pretty quick. Ran into a roadblock but Steve and CNAC were able to get me around it. I appreciate all the help guys.

Jill was amazing and even stayed later to ensure I would be able to drive off the lot that day with a car. I can’t remember the lady in CNAC who also helped me. But she was also amazing, they both explained everything thoroughly and broke everything down for me. 10/10 recommend going there. They were amazing with helping me get a car and were incredibly nice and understanding as well.

We had a great experience with Steve and drove away in a car same day. All staff members were wonderful and we learned a few new important fact.

Everyone was very accommodating. It was a professional experience and I barely needed to ask any questions because everything was explained throughly. I love my car a ton. They deserve a round of applause. Highly recommend

Helped get us into a safe car for our family. Were extremely helpful and kind.

Very friendly and professional people! I was able to get a vehicle with their help and their awesome program. I recommend coming to byrider if you need a vehicle.

Awesome people to work with! They make everything super easy and understandable. Steve Holmbeck is an awesome salesman.

Jill at the Wausau dealership was nice and answered all my questions and did an excellent job In trying to help me get my new vehicle. Everyone is so friendly! Thank you Jill! I love my new car!

Jill was extremely friendly & personable. By far the nicest person we talked to all weekend. Helped us find the perfect car.

Great customer service. Easy approval. Pleasant, friendly, knowledgeable staff.

Very friendly and helpful staff! Made the process easy to do and understand and the team was very informative through out the process!

Fast friendly staff. Willing to help and offer great warranty with the car

The absolute worst customer service Ive ever experienced in my life. I literally gave someone a $20.00 bill on my way out because ths staff had her crying from being so rude. All the ladies there are scary, they were stalking my house as well. Yikes, 10/10 do NOT RECOMMEND 👎

My sales rep jill was very helpfull, funny and polite, walked me through every step to get me into a newer car, and the loan officer was awesome,too,

Great prices for service. Chris the service manager is knowledgeable and friendly always a great experience at Byrider of Wausau.

Highly recommend this dealership! They have pride in their work and do everything they can to help others! I witnessed an employee do something so wonderful for somebody that had nothing to do with the business, and it truly showed the wonderful kind of people that they hire.

Thank you to Jill at JD Byrider for helping us get into a new truck for our family. We were trying all options and got turned down. Thanks to everyone who helped us get established to help us from here on our build our credit. Very appreciative

Jill and the staff were extremely helpful in the purchase of my new car! They gave me a car that I like and that fits my budget! Super awesome buying experience, with a warranty! What more could anyone ask for! Thank you Jill and the staff at birider!!!

Amazing experience! I was super nervous going in and I walked out with a great car! Thank you Jill!!!

Jill, Jeff and the rest of the team that helped me get my truck were THE BEST people I could have asked to work with. Im overly appreciative to the lovely ladies who stayed after closing till I got all the paperwork done and to Jill for staying till I transferred all my belongings to my new truck...Thank You So Much Wausau ByRider Crew 🥰🥰🥰

Best experience Ive had at a dealership in a very long time Jill was so so helpful and patient and not rude like other dealerships Ive been to I highly recommend Jill she made everything so easy to understand thanks jill

I just want everyone to know and anyone trying to get a car loan to check this place out!!Byrider in Wausau helped my boyfriend get a really nice car that we love! I honestly did not think vit was going to happen because of how hard its been at all the other places.Not only did my boyfriend drive away with a really nice car. Byrider insured the car and worked everything into payments we can afford. I was very surprised at how much work Jill put in so that my boyfriend was able to legally drive out of there and completely insured!Going here was the best decision we made! Thank you Byrider and a big thank you to Jill for what you do and have done!!!

I had a great experience going to Byrider, shout out to Jill she was on the ball and so was the hole team. Thanks again!

The transmission went out on my vehicle. Thank goodness it was still under warranty!! JDByrider was phenomenal. Chris in the service department was very knowledgeable and friendly. He answered any and all questions that I had. If you need a car, but don’t have the best credit, I’d go here. I’ve never had any problems at all.

Was good doing business with them ssssssssssssssssssss

All of the employees were super friendly, helpful, and had phenomenal customer service. Also very willing to work with you and your needs

Very straight did not waist out time ended up with a great outcome an I am very happy thank you so much 😊😊😊

Friendly, professional, and thorough. I had a great buying experience with no pressure.

Jill did an AMAZING job with everything as far as helping me understand rates, payments, warranties, etc. She was also able to land me into the vehicle Ive had my eyes on since I got onto the lot. I am very happy with making the decision to come to Byrider, and I will definitely refer other friends and family!

Jill and Amanda are terrific! Good car, great warranty!

Excellent customer service, very friendly staff and did what they could to get me approved for a car.

Amazing to work with! Everyone was so nice and helpful.

Jill was great and had a great personality. She was very informative and understanding to my unique situation. Im definitely going to recommend her to others that I know that are in the market for a new car. Ty Jill and the Byrider team.

They helped me out getting a car just wish the amount wasn’t so high but thank you jd byrider

5 stars excellent service thanks Jill.

Very friendly and willing and able to go above and beyound to make sure Im taken care of with all my cars needs. Service department is fantastic!

Bought a car, within two weeks check engine light was on and trans was slipping in overdrive. They said the fluid is black. Should of been flushed before the sale

Jill and Amanda were so great! Definitely will recommend to a friend!!!

Jill was so helpful and didn’t give up on me and got me in the best vehicle for me!

Chris was amazing! Service super fast and friendly!

Willing to work with me. Great customer service and very polite. Would refer to a friend.

Great place to buy a car!! Steve is wonderful to work with and Chris in the shop is awesome!!

Jill was amazing to work with! She answered all of our questions and was super friendly! Will definitely recommend to others!

I was very pleased with the customer service and customer care the staff here at Byrider of Wausau WI showed me. Their friendly staff helped me get into a safe reliable car I needed for my work commute and to chauffer my kids where they need to go. I will definitely let ny friends and family know what a great place this is!

Jill was great she is super friendly answers all my questions

Jill was an amazing salesperson!! She was extremely helpful with this but process from start to finish

Always helpful... Great to work with

Jill Kelm was very kind, professional, and attentive. Answered all of my questions. It was my first time buying from a dealership, and she made the experience easy. Will come again if I need to!

Love this place when I was down on my luck and not having luck at other dealers I came here, Jill and Amanda took great care of me and got me into a new vehicle in no time. Im very great full for them because now I have a safer vehicle for my children and I. I recommend jd byrider to anyone. Those 2 will take very good care of you.

We had the pleasure. Of working with Jill KelmI was apprehensive on buying a vehicle .She quickly put me at ease. .She was kind and very professional .she made this a wonderful experience. !!

Great service. Warranty coverage is great.

Was very easy and smooth process...very respectful and kind. Would definitely recommend anyone who is having troubles getting a car loan!!! Excellent customer service!!!

Was great! Got the prefect van to suit our needs at an amazing price! Jill was wonderful in assisting us on this journey!

This is my second car here and I appreciate the friendly service I get here and Steve was fast to get things done.

Byrider has always been a friendly welcoming experience. Jill was a pleasure to work with. Overall experience was exceptional. Will continue to go here and would recommended to anyone looking for a good quality vehicle.

Since buying my vehicle last August, when I needed service done Chris has been incredibly helpful and informative. The shop guys do amazing work, and they deserve recognition as well! Thank you guys!

Steve was awesome to work with. He was very considerate and courteous. Listened to what I wanted. Amanda was also very professional and friendly. I would recommend Byriser to my family and friends.

Chris is super awesome and an amazing worker

Absolutely amazing. They all are very friendly and personable. Willing to make sure they can help on any way to satisfy a persons needs. Will take the extra steps to accommodate whats needed in order to take a vehicle off the lot. They all have great personalities and have a smile on their face. Pleased to help anyone with any questions and make sure you know exactly what youre getting into. They explain things very well, not like they are reading it off a standard script. I would recommend this place to anyone!!

Chris got me into the shop, and on the road, in no time. My vehicle is fixed just in time, before all the bad winter weather, arrived. Thanks, guys.Edit: now, different time than the original review. Again, I was taken care of with my needs. Chris & team do a fine job, getting their customers safely back on the road! Thanks guys, for the little squeeze in. Rock on!

Jill Kelm has been very good to us and she deserves more than 5 stars

This was our second vehicle purchased through Byrider. The process gets easier each time and the staff, once again, amazing!Tonight we had Jill and Amanda and both women were very friendly and stayed late to help us complete our purchase. We are happy with our decision to purchase again from them!PS. Jill and Amanda deserve a raise!

Jill Kelm is great took a 2yrs but she is trying hard to get us a vehicle

I had a great experience with Jill i didnt like the first cars I test drove so she had me approved for 3 other ones and I found a 2012 Chrysler 200 that is treating me great. Fantastic experience

Absolutely amazing staff, very friendly, and eager to help. Would recommend to anyone in need of a vehicle.

I highly recommend Byrider .Had a blown tire & wheel damage. They replaced tire & wheel in record time at a reasonable cost.

Steve was amazing offering to personally pick me up to go see cars and was really informative and conducted himself in a professional manner I recommend byrider and especially working with Steve I am very happy with the services offered.

Quick and fast oil change

I would recommend anyone looking for a fresh start with vehicle financing to go see Jill at Byrider in Wausau..She does all she can do to get you into a new vehicle the same day.

Absolutely disgusted. Did purchase a vehicle, started having problems shortly after. Didnt back it up, staff very rude, disrespectful. Rates are ridiculous. Will never purchase again or recommend anyone to them.

I was referred to Byrider in Wausau by my place of employment. I was a little hesitant going in because other car places that said I was pre approved and bad credit, no credit, no problem denied me of a car loan, or I had to have 1,000$ down and a co-signer.I cant express how grateful I am to Jill at Byrider in Wausau. She did everything she could to help me leave that lot with the nicest car Ive ever had. With only a couple hundred dollars down and no co signer, Im now the proud owner of a 2011 Volkswagen Jetta.Thank you so much to Byrider of Wausau and to Jill for working for hours and through your lunch break and all your hard work to help me get this car! I cant thank you enough!

Jill was awesome with helping us get a new to us car!

Jill. Excellent service, very helpful!

My experiences are always pleasant

Easy process! Good people! Great cars!

Jill at JD byryder was friendly and fast. I will refer everyone I know to her. I love the whole store. 💞💞💞💞

Was very scared and nervous. Jeff helped me and was very patient with me and reassured me.

Jill and Amanda were fantastic and super helpful with getting me a reliable vehicle!

Great customer service. Jill was amazing. The ladies stayed late to finish all the paperwork to get me in a new car.

Jill and Steve both did a great job.. Jill was very busy but always made time for us. Thank you.

I just did my first finance for a car and I really didn’t think I would be able to get approved due to poor credit . But I was able to drive away with a new car the same day I love my new car

Sales representative Mrs. Kelman was great to work with. Very satisfied with what we found.

Working with Jill was a great experience! Came in not very hopeful and she made everything work! Thank you!

It was great working with Jill such a great person she is willing to work with you to get you in a great car

Kind, professional, exceptional customer service. Jill Kelm is wonderful and great!

Steve was very helpful and knowledgeable! Explained in great detail and made the process very easy for us!

Ms Jill Kelm help me when I felt like giving up she made sure I didn’t I’m so thankful and appreciate everything she dose she a very respectful and beautiful caring lady to go to so if anyone is looking to get a car go to her

Jill helped me and did wonderful. Made it very easy and simple and it went by like a breeze.

Steve was very courteous and explain things in great detail and if we had any questions he answered them with no hesitation.

They were able to get me in a great vehicle even though my situation was very challenging. Was treated with respect throughout the process. I will recommend anyone who is having a difficult time getting into a vehicle.

Jill was extremely professional and respectful during the whole process! I even got to drive away same day with the vehicle I was interested in! Highly recommend working with her! Thank you so much for all the help in getting a new vehicle!

Staff was so friendly, courteous, and efficient! They helped us get into a car when other dealerships wanted alot more money. They put our car payments right into our budget. Jill was so helpful, she really went out of her way to explain everything and help us.

Jill Mary Amanda & everyone there was a huge help. They stayed late to help me close on a vehicle & make sure I got something i loved. I definitely recommend JB if youre looking for a great deal even if your credit isnt great.

Jill Kelm was able to help my fiancé and I out with getting a reliable car and is roomy enough for my daughters car seat. We are definitely happy of purchasing our Red 2012 Hyundai Azera from them. Definitely recommend byrider and wish I came to them last time instead of going to 199 ride.Thank you once again for the excellent service you provided us.

Nothing more to ask for, Scott is a low pressure salesman that i liked out of the gate. Amanda in finance is very personable and knows her job as well. No real plan of taking a car home but the numbers were right and black beauty is in my driveway. 2012 Kia Sorento and i really hate givin up my 99 Yota with 304k on the clock but....im highly recommending Scott and Amanda...5stars from Siskel and Ebert.

The customer service here is fantastic, they are above friendly and very informative. They as well take the time to explain things for better understanding. Chris and his crew do a great good job keeping my car running the way it should. The prices are very affordable even in todays messed up world, lol.😊