I had been trying to call to ask about closing and make sure I didn’t waste my time going but kept getting a busy signal. I got here 5 min before closing (6 pm according to google), planned to run in and grab a shirt for my son but the door was locked. I could see other shoppers inside but no one came to the door. The sign said open and it wasn’t 6 yet... I tried calling again and no answer. Guess I’m getting my shirts at V&M (which was open) and embroidery express.
Today was the first day in this store. The worst customer service I’ve ever experienced from a girl behind the counter. I asked her a question and she would just point. Asked her for a price of a tumbler and she asked me to wait because she was ringing up a sale then she went on to ring the next sale then moved to another register. Wow! The other young pretty girl working asked me if I needed help and I told her I had been waiting for the other woman to give me the price. She quickly told me the price. So maybe that other woman is new there and doesn’t know the prices, nevertheless she did not have to be so rude. And she was talking about me with a customer as I stood there shopping. No respect for customers! My first and last time I step foot in there. Hopefully the store reads these reviews and does some adjustments to her customer service.
Just saw 7 people leave because it was not open at 10:20
Always a friendly place to shop at. All the staff is helpful and courteous. I recommend it 100%
I have been to the store a few times, but yesterday I stop by in the afternoon I had a great experience the service was a ⭐⭐⭐⭐⭐I dont know her name, but had such a great customer service, was very helpful on finding what I needed on sizes of shirts. The questions i had regarding the vinyl and to top it off gave me tips on how to set my cricut without me even asking .Thank you. ⭐⭐⭐⭐⭐
Great friendly atmosphere. Always very helpful. Inventory is always fully stocked and the variety of items they have is awesome! Vinyl is all laid and sorted out which makes it easier when shopping around. Shirts are all labeled in their own cubicle, so all we need to do is look for the size on the cubicle rather than having to look shirt by shirt. Awesome customer service!
Great service and great products!
GREAT CUSTOMER SERVICE AND ALWAYS GIVING ME TIPS.
Good stuff, not very great with customer service
Good vinyl place, plenty of variety for those crafts and T-shirts
We are now broke
Love the owners help and knowledge. Great input for beginners work on DIY projects to save money.
Erica, was very helpful and had alot of good tips. Im new to cricut and had a great experience, will definitely be going back.
100% customer service. Employees are fully educated on products and services. Have yet to be disappointed! Awesome people and environment.
Love this store always has the best prices and great specials😁
Great service, my wife always finds what she needs there.
Great Prices and the owner and staff are very helpfull.
More expensive than other vinyl shops I’ve been to. Shirts are all just thrown in cubbies. And past couple times my wife and I have gone, when you ask for help, the staff acts like they can’t step out from behind the counter to assist you. Even though it is the closest shop to me, it is my absolute last option.
I Love it they are very polite and a very nice place to shop Thank You
Best Vinyl Place in The VALLEY!!!! And Awesome Customer Service
Love all there supplies!!Great customer service!
Very friendly and helpful employees...
Super awesome vinyl shop best in the valley
Best place to buy vinyl in the valley!
Greay customer service 💜
Lots of inventory in stock and customer service is the bedt
Love this place
My home away from home
Awesome service
Owner is awesome
Well