Theyve always treated me well and charged fair prices. The quality of work is always top-notch. I tried to save $10 on an oil change once, but the mechanic I was referred to by my friends go oil all over the interior somehow. Piazza Mazda in West Chester never leaves a mess and cleans up after themselves.Ive also never had an issue with items being stolen or missing from the car. The waiting area is clean and has enough seating to properly distance during the pandemic.
The staff was amazing helping my Mom buy her new car. They were very friendly and polite.
Awesome service. Love their service department.great job every time.
Service department is excellent. Fast and friendly service. Came out to update status multiple times during my visit.
Operates from top to bottom in a world class fashion. Its the people in the building that make it a wonderful place. Sales and service. Top marks across the board.
Easy to deal with. Best service department I have ever dealt with. Customer service is paramount at Piazza Mazda.
I have always been pleased with the service here.
Decent selection of vehicles and friendly staff. The building and parking lot were atrocious. Ive been to buy here/pay here dealerships with a nicer showroom. The fact that they sell Genesis vehicles there makes it even worse. No way would I ever pay $75,000 for a vehicle that is sitting on a dirt gravel field covered in dust and grime. The vehicle we drove was brand new but was never cleaned in between test drives so it was filthy. Not a pleasant experience, but the sales person was nice and friendly. Not too pushy and followed up with a text a few days later which was nice.
They always do a great job.Comfortable waiting area.
Needs more parking, but service is always great.
Beautiful facilities
This was the most amazing experience I have had at a Dealership!!! Sunny our wonderful Salesman was sooo patient with us. He really took his time and worked hard to make something work for us! Matt Moore! Thank you for working your magic!! Christan wrapped it up for me with the paperwork with such kindness and professionalism! I highly recommend Piazza Auto 😊!!Thank you!
It was really good. Person at the desk very helpful!!!
I have had .y car for a year now and have no issues. I actually look forward to going back. They have a positive and pleasantful environment.
Awesome car buying experience, knowledgeable not pushy sales team
Great experience with a used car purchase after a slow start. Phillip stepped in on my second visit and helped pull the deal together. He worked with the used car sales manager on the price and got us to a good point. He did a great job explaining the car operations to my daughter and made sure that she was comfortable with the car. We bought a 2016 CX-3. Would definitely return.
The Hyundai dealership always does good work on the car. Nice people to do business with.
Honestly, probably the worst dealership Ive walked into, granted weve got COVID going on at the moment, but I still needed to buy a car. Salesperson (Pinkerton) dropped the ball by not having the vehicles Id mentioned pulled up and ready to test drive, when I asked to go inside after the test drive to crunch numbers, he told me hed run out of time and I would need to call and make another appointment... Id already waited 2 weeks for that appointment and had been leaving messages trying to make the appointment for a month before finally scheduling it. I dont need to chase down a dealership to give them my business. Headed to Koons Lexus in Wilmington for a test drive that night and drove off the lot in my new SUV!
Got good price on lease and great service department!!!
This dealership helped out my fiance when a Midas Shop ruined her AC after saying they fixed it and charged her $1800. Not only did this dealership explain her mazda was given the wrong part to repair it, they also went so far as to get all the parts for the repair free of charge. They fixed her car and only charged her for labor.A great place to go.
Top-notch customer service. Speedy repair services done while you wait in the spacious and comfortable waiting area. I love this place!
Great Mazda dealer! Great service department! Friendly customer service... Definitely recommend to buy your Mazda here
Dismissive salesmen, high pressure tactics, not knowledgeable on their inventory, just not a great experience... Maybe they were all having a bad day... I hope its not the norm cause they all just made it so uncomfortable... Like I was being hunted or something
Piazza is a nicer, low pressure place to buy a car.
Great, friendly service. Bill Brossler went out of his way to address various repairs. Totally appreciated.
Always had a great experience with their service department. Have come in with concerns and they always came back with straight answers and not pushing unnecessary things. Theyve even done fixes for my way-out-of-warranty car without a charge.Things like these is why I keep taking my car back after 10 years or more, even if it means driving over 1hs.
Very courteous and very honest. I take my car there all the time
Excellent service. Chairs in waiting area a little uncomfortable but every thing else excellent
I take my wifes Mazda 6 there for recall repairs. Their service is pretty good there. You may have wait a bit but their waiting room is decent.
Service manager did a quick and quite good fix on a nasty scratch on my rear bumber. No charge. TX Only the person setting up the appointment told me to leave the car all day. Communication could have been better, but I still like this dealership a lot.
Reasonably priced service department, fair prices, dependable and friendly. Ive bought my last two Mazdas there.
Great service. In and out for PA inspection in less than one hour. Love Piazza Mazda service.Also, best sales associate in the auto business is Fred Deal. See Fred for the best price on your choice of Mazdas.
Great experience... this is how car buying / leasing should be!
Great experience with Malcolm.
Friendly staff and (mostly) timely service.
Love my new car & Joe Gilmore is the salesman to see. Great deal, no pressure, professional all the way. Tell him Laura sent ya. ;)
We went to the parts department. They were so knowledgeable and helpful as to what to do in our situation A1!!
Good customer service and willing to make a deal
Good service. In an outPolite Customer service people
This Mazda dealer has been a staple of this Automall for a very long time. It is one of the original dealerships in this row. It got great service and great employees. It is part of the Piazza Auto Group linking the Acura and Hyundai dealerships together. Access to this lot is from route 202 south only.
Great people helped me at hyundai get into a new car quickly
Great Acura dealership. Customer is always treated with respect.
Salesman (Mike) was nice, they just didnt have what I was looking for in my price range.
Prompt and courteous service. Experience couldnt have been better. I got my car back exactly as promised.
Purchased last vehicle at Piazza Hyundai for a fair price. Their service department is efficient and timely at a reasonable price.
Great experience very friendly if your going to buy a Hyundai make sure you see Mo Ali
Great place to due business ask for Joe Lewis
Great Place, nice people wonderful place to do business.
Great car dealer, service people are the best. Thx Paul
Horrible place! Could care less about local people
Purchased a 2018 mazda 3, great customer service!
Excellent Customer and Auto Service 🙂🚘
Kind-hearted car dealership, not just trying to get a signature. They really care about u as a person.
Great service, polite and caring
Service was not great, we wanted to try a car and we got a promise that the one will be brought from another site. It was not.
Donna in the service department is amazing.
Great diversity of cars
Good sale and service staff
Really nice not pushy
Terrible customer service....used to be a great place.
Great service!
Very friendly staff
Ask for Brett or Joe.
Look for another dealer!
Ok
Good
Never
Very knowledgeable associates.