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Walgreens
4900 Mills Civic Pkwy, West Des Moines, IA 50265, United States
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Walgreens
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Jo
Review №1

The pharmacy is always short staffed. You will show up to pick up a prescription and they will have a sign in the window saying that there is no pharmacist on duty. The pharmacy is supposed to be open until 8PM and they always randomly close early without any warning or notification leaving your prescription.

pr
Review №2

Good place to get medicines

Mo
Review №3

Parady is hands down the BEST Walgreens employee I’ve found locally ❤️

Ad
Review №4

Good place to get your meds and some action figures. Thanks guy. Store was clean and the people are nice.

Li
Review №5

Ive been with this store for over a year but with Walgreens for approximately 15 years. Not once has my prescription pick-up ever been correct over the course of any given month. I spoken with the pharmacy manager twice, the store manager twice, corporate once,w put me in touch with a district manager, who left a voicemail saying he travels a lot and hard to get ahold of so hell call me back and never has. I just received a text my prescription is ready - Its at the wrong store!!!. Either they forget a prescription, or I get a text saying its ready and its not, or its at the wrong store, or for some reason it comes from the Arizona mail pharmacy which- I have never used. I dont really use my mailbox so I have no idea that my prescriptions setting in an unsecured mailbox. The store is approximately a 70-mile round trip from my house. Both the store manager and the pharmacy manager have been extremely rude like this is somehow my fault. I always call them in advance and we always go through all of my prescriptions. The Save A Trip doesnt work for me because I have other prescriptions I have to go to the store and pick up. Walgreens is now offering free delivery to your home, I went online to try and set that up and it automatically defaulted to another store after verifying my address and card information three times in a row. Im on not big on posting complaints, but something or someone needs to change or be changed at this store.

Br
Review №6

Horrible customer service at this store, and based on other reviews I’m glad I don’t use their pharmacy, sounds like that service is just as bad. Walked in the store at 9:45 pm for some OTC medicine. Was pleasantly greeted with “We close in 10 minutes.” Was in and out in less than 3 minutes but will remember the terrible attitude of that cashier for much longer. I don’t work retail but I work in local government and if my phone rings at 4:29 and I get off at 4:30 I’m going to treat that 4:29 caller the same as someone who called at 10:29 in the morning because I WORK UNTIL 4:30 and that’s how you SHOULD treat people. I recommend going to Hy-vee on Mills over this place they are 24 hours anyway.

Je
Review №7

From the couple times Ive been here, I was totally satisfied. I dont go here for medication, I mostly go to grab a few things on the way home. For being mainly convenience stuff, its pretty reasonably priced. They accept Google Wallet and you can put your Walgreens Reward card into your Wallet. Nice touch!

Ne
Review №8

Went to turn in prescription for my 4 yr old. Said it was gana take 20 min, came back 1 hour later and wasnt done, said insurance had to go through, it was already on file, they just hadnt made hers yet. And still waited 20 more mins. When I got home her medicine was dripping they didnt close it right !

Te
Review №9

Hey its a drug store. They have drugs and I go there when I am sick. They are open. Simple clean convenient.

Ga
Review №10

This was my favorite one but I just found out that the pharmacy dont answer it on phone as I was on call for about an hour and it says that they are talking to some other peson on the phone. After 30 minutes I drove to this location when phone was still active and found out all the people were off the phone where my phone was still on hold. The person pickup call right after I piccked up and went home. I think this people does runs scams. I just hate to now call. They dont care whose calling and seriousness of the call.

Sh
Review №11

THIS LOCATION DOES NOT HAVE A.T.M. INSIDE STORE, I WENT INSIDE WALGREENS ASKED FOR A,T.M. & WAS TOLD A.T.M WAS TAKEN OUT OF STORE A YEAR AGO, DUE TO ROBBERY... PLEASE REMOVE OFF YOUR SITE 😠

Ha
Review №12

Slowest experience of my life. I waited so long I had to leave. Go somewhere else if you want to be in and out in less than an hour.

Ma
Review №13

Convenient location and a great selection of necessities.

Ba
Review №14

Good spot to pickup convenience items.

Sh
Review №15

Convenient. Lines not long, usually.

Na
Review №16

Pharmacy cannot get themselves together. You basically have to stand and wait for your perscriptions to be completed. They will ask when you want it completed and never have it completed, even hours after the time you requested.

To
Review №17

Snotty pharmacist person. Bad attitude.

Jo
Review №18

Great customer service

Information
9 Photos
18 Comments
2.7 Rating
  • Address:4900 Mills Civic Pkwy, West Des Moines, IA 50265, United States
  • Site:https://walgreens.com/locator/walgreens-4900+mills+civic+pkwy-west+des+moines-ia-50265/id=6677
  • Phone:+1 515-223-8166
Categories
  • Beauty supply store
  • Drug store
  • Convenience store
  • Cosmetics store
  • Greeting card shop
  • Perfume store
  • Stationery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:9AM–9PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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