The service provided was outstanding. The product choices are excellent and I would return for other appliances, as needed. The showroom provides a really good display of product choices. Thank you, Marie, for all your help. You go above and beyond. And, thanks, too, to Angela for your assistance. This West Palm Beach location is the place to shop for high quality appliances.
This was one of the easiest purchases I ever made. I submitted a proposal for a quote of about 5 appliances online. Less than 12 hours later I received a response offering me great prices on every item I had requested. I was also given advice and answers on the phone. Marie was fantastic and I will use Monark again for all future appliance purchases.
Great selection of high end appliances any chefs dream kitchen can be built there!
Excellent experience from the moment I entered the Monark Premium Appliance center.I was greeted cordially, and met with my salesagent immediately. My agent was knowledgeable and patient.I was kept informed of delivery date and delivery persons were very careful and neat and placed my new refrigerator perfectly.I have not had a more pleasant experience buying an appliance .Monark is a quality company with a quality staff!!!
Ed was such a pleasure to work with. Gave us great ideas and got us all the info we needed in a timely fashion. Great experience overall.
Beautiful appliances! Ed and his staff were wonderful as I’ll surely be recommending them to my family and friends.
Fabulous! Efficient, lovely people and came exactly when they said they would arrive. Put double ovens in and although it was a long wait for the appliance, it was worth it. I could not have been more pleased and would use them again anytime.
Ed, my new Sales Representative in the West Palm Beach area, was helpful, knowledgeable and compiled my order easily. He made the process easy
Gil did a great job, listened to our needs and found a solution and great appliances within our budget.
Fair price. Ordered appliance same day. Easy onlineto choose and see appliances and to pay. Friendly staff.
Gilbert was great. Very knowledgeable an the appliances and the best model for our budget. The showroom is beautiful.
If you need appliances and are looking for a knowledgeable person to guide you through the process, I would recommend you go to Monark premium Appliance and make an appointment with Josue Daza. My husband and I were renovating our kitchen and were replacing some of our appliances. Because of COVID, getting appliances could have been a challenge. Our original order contained a 177 bottle wine refrigerator, a Bosch cabinet depth refrigerator and a absolute must on my list a thermador range top with the ability to have an extra low option. This extra low option is very important to me. I use it all the time when I prepare sauces or soups. Well in October I received a call from Josue saying my thermador range top coming from Europe would not be here until 2021. I could not wait until 2021 because my contractor needed the range top before our counter tops went in. Needless to say I was very upset. Josue recommend to replace my thermador with a FULGOR, which I have never heard of. Needless to say I felt I did not have a choice, I didn’t know anything about this product but Josue promised me I would love it. Our kitchen is completed and I have been cooking with the FULGOR range top for two weeks now. It is a beautiful looking range, it boils water quickly and not only does it have one extra low option but it has two!! I love it and I am extremely happy and it is better than the thermador that I previously had and it is less expensive which was a unexpected bonus. If you are looking for personal, knowledgeable, responsive service I would highly recommend going to Monark.
I had a lot of planning and questions on all appliances since we were completely renovating a house we just moved into. Gilberto had all the answers and was so very patient during the whole process. He really listened to my needs, concerns and addressed them all. The showroom was also great to see different options and brands available. Our kitchen turned out perfect and we love every appliance.
I would not go anywhere else for appliances. Impeccable selection and service.
Five star with top of the line appliances. These guys know what they are doing and have all the great luxury brands. Lots of builders using them so they are doing something right.They have a large clearance area in Pompano with really nice items at deeply discounted prices. You have to call or go in though because they dont list them online.
Crystal Leek is our sales associate at Monark. She is responsive and very professional. She takes exceptional care of our clients and is available when there is an issue. I would highly recommend Crystal and Monark to perspective homeowners needing appliances for new construction or remodeling their kitchen. Great company.Beverly LevineSchrappers Fine Cabinetry
Went to Monark Premium Appliance to see the kitchen appliances. I feel in love with a few. Cant wait until my stove and dishwasher dies. I now know what I am buying.
This is THE BEST place to go for ALL of your appliance needs. I dealt with Crystal and she could not be more knowledgeable about her products and which ones would suit MY needs best. Heather followed up with my delivery and installation every step of the way. And what a beautiful showroom!
Gilberto Salmeron was very friendly and knows everything about high end appliances. He took the time to explain the difference between brands and sizes. He even offered to come to the house and confirm measurements. What a great experience at Monark.
Service at Monarch cannot be beat. This company really provides great variety of products and personal attention. Thank you,Heather, for all you do for your customers!
I hardly ever give a review as I know most people have off days but I drove 2 hours to get the Absolutely worst customer service ever if I could give them a zero I would. I went into this location about a month ago to pick out my appliances for my new kitchen we were designing I sp/w a gentleman there but couldn’t remember his name he was very helpful and emailed me a quote totaling a little over $30,000 which is allot for appliances but I was going for the quality so it was fine. I went back today to the store and was greeted by a male receptionist who was very rude could not find me or my quote in there system so he told me to walk around and someone would eventually get to me... after 10 minutes or so this older lady comes out advising me they couldn’t find me in there system so I said ok I guess will half to start over an asked her if she was ready she looked as if we were bothering her an she made us feel like we had just inconvenienced her, she didn’t want to help us at all, I even said to her that she was making us feel very unwelcomed and she had no response. I then told her we would just leave an I don’t think she or the male receptionist cared at all...As a customer coming into your building willing to spend $30,000 on appliances you should be kind to them greet the customer with a smile as they come, in an most important take care of the customer after all without the customer there’s no job!!!! I think this place has forgot about customer service.Thank youThe customer 😊
Very nice staff. Beautiful display of appliances
Fabulous attentive service, beautiful showroom
Great service. Specialist Ray took the time to help us and answer all our questions.
I work here. The showroom has been completely renovated. Very proud.Reno
Beautiful showroom. Very friendly and knowledgeable staff.
Extremely helpful service. Had my interests front and center.
Terrible prices and service!
Deceptive salesmen, poor pricing, dont waste your time. Edit: Also the only two other reviews are by employees (Reinout and James) of the business.