My new favorite auto shop! They got me in last minute to check over a used car I wanted to buy and were great! Explained what work it needed and gave me information & advice on used car buying, which I really appreciated. Thanks so much! (I got the car for the price I wanted, btw.)
When my sons exhaust system broke as he was driving to the first day of his summer internship, I called the first five star rated repair shop that came up in a web search in Westbrook. I’m very glad I did. Vaughn took the car in even though he was booked up. He gave me a very fair cost estimate. In about 2.5 hr.s (most of which was waiting for the parts from the supplier) the car was done and I was back on the road. I had driven down from Brewer to take care of the problem while my son went to his first day of his new job. I called Vaughn at about 12:30 drove the car to the shop by 1 pm, repair done and out the door by 3:30pm. He was very accommodating and personable. We swapped stories about vehicles we had each owned and talked about the classic muscle cars he had on the lot. He has a very clean shop and an immaculate newly renovated waiting area with the cleanest and classiest restroom I’ve ever seen in a repair shop. Seriously, this is like something out “House Beautiful”. He obviously takes pride in his work and in his shop and deservedly so. I would recommend this place to anyone.
Vaugh and crew take great care of you, they treat you just like a family member.This is a great local shop where they know your name and you can trust and feel comfortable knowing you and your car are good hands.I will definitely be back on a regular basis.
Straight shooters like this are rare in the auto repair industry. Do yourself a favor and give them a shot. You wont regret it.
Great shop. Super nice staff. Ive transitioned to this shop from the dealership and couldnt be happier.
Taken my vehicle here twice now and it was a great experience both times. Very thorough and very informative. Great guys!
New to the area I was looking for an honest shop to have my families fleet of vehicles serviced from time to time. Stopped in, got an early appointment, they loaned me a vehicle to use. They called before making repairs... It could not have gone better. Ill be back!
Honest, personal, skilled. This is the kind of garage everyone looks for.
Excellent service and prices for honest and upfront answers to your auto problems..
On short notice these guys made a new brake line for my beater Audi. Professional and very good communication.
Fantastic shop -they go the extra mile, and stand behind their work.Very pleased that I found this shop.
Ive been coming to Bernies for years now, for my old Camry, my new pick up, plus my work trucks. I TRUST these guys.
Above and beyond service! I would highly recommend them!