Mike at Rowe Credit is an amazing salesperson, and is very helpful. He genuinely cares about his customers, and tries his best to get them into a good car for them. If anything happens, he also works with them to find a solution. I highly recommend Rowe Credit and Mike!

Went in to buy a vehicle for my business. Mike was very helpful, accommodating and professional. He streamlined the process and even worked after they closed so the next morning was just sign and drive. So thankful for their effort and service!!

Majority of my help was from David who was polite and kept things simple. He told me what paperwork I needed to bring in which was easy and then allowed me to test drive several vehicles to find the one that fit my budget and family. Seems friendly and personable even after the sale - willing to help with questions and any problems that may come up with the vehicle. Highly recommend Rowe Credit. I went to several dealers prior and was given the run around.

Went to purchase a new(used) car today and was met by Mike Hanlon. From the time I arrived and completed my purchase, Mike was outstanding. Great customer service and answered all the questions I had. Made the purchase very smooth. All around great guy. Thanks Mike!!

Michael made the process of buying my car smooth and easy also worry free. He was very up front and honest even weeks later he is still attentive to helping me out as a customer and making sure all is well with my new ride!! I’ve recommended to my friends searching for a new car to go see him at RoweThank you Michael

Mike H is a cool guy. He knows what he’s doing and I appreciate his help. He’ll put you in the right direction and help you the best he can. He likes to help people and he wants you to be happy. I would recommend this dealership. Mike cares about the customer more than just selling a car and l greatly appreciate his help. Thanks Mike!

Mike and the Rowe team are a great group . They were very accommodating to answer any questions and to see you get into the best vehicle possible to suit your needs. I am completely happy with the purchase I made and the overall service provided to me. Overall, my experience was excellent and I would highly recommend Mike and his team if you are looking for an affordable and reliable vehicle.

I love the people who work here! Just bought my 5th car from them! Tammy Randall and Mike Hanlon was amazing yesterday! They listen and they help to get the vehicle you want! I will always keep going back! The whole team is amazing! Thank you for my new to me SUV!

Mike made this an awesome experience! Car shopping is THE WORST! And he made it quick, easy and had everything ready as promised. Couldn’t be happier!!

I wanted to give a shout out to mike at Rowe special credit for helping me get into my sweet vehicle. He went Above and beyond to make sure I was happy with the purchase. Seat had a rip in it instead of trying to fix it. Mike talked to Jeremy about ordered a new seat cover from the dealership which wasn’t cheap. This is my second vehicle though Rowe special credit. Jeremy and mike make a amazing team and great customer service that you won’t get anywhere’s else. Thank you Mike and please let Jeremy know thank you for doing that for me!!!

Mike Hanlon made the process of buying a car easy and stress free. He went through financial first before we looked at cars which I appreciated very much, this allowed me to view only what was within my budget and not waste time.Thank you!

Mike Hanson was our salesman and point of contact! He worked tirelessly for us to both to get our car and thru the great move... because of our good record paying for this car we were able to just buy a 2021 Jeep Renegade here in Wisconsin! We hit a couple snags during hospitalizations and he was so kind and understanding and worked with us.... the secret to any good deal is communication... Mike stressed communication ..and I agree .... if you want a good salesman see Mike !!!

They really work with you! They Make you feel welcome and keep it straight forward, no confusion no hassle just A+ service. They are great, highly recommend especially if you are worried about a big car dealership taking advantage of you. Great service, great dealers, great cars!! (A++)(10/10)(5 Stars)

Great place! Mike was very helpful not only finding a car, but giving me resources and advice to refinance my car as well!

Bought a car yesterday. Mike Hanlan was our salesperson. He went above and beyond to get the best deal possible. We are very satisfied with all aspects of the process. We give our experience 5 stars because there isnt 6!

See you in court I have screenshot of 1 repo added 2 times to my credit report 18 months apart for 2 different amounts. Added as a repossession every single month for the last 19 months. car sat on lot for 5 months when I called to see what they did with the car while sitting in their lot looking at it they told me they sold it at auction for 500 dollars. What they didn’t say is that an employee bought the car and it sat there almost a year. I gave the car back January 7th 2020 They didn’t stop charging me for late weekly payment for 5 more months in May 2020 until I called and confronted nick about it. I already bought a new car 2 days before giving it back. Don’t buy the warranty it doesn’t cover engine failure in turbo cars. They don’t tell you that though. Jokes on you, guess who gets to sit down with a lawyer and the credit bureaus tomorrow. Jeremy and nick are liars. Looking forward to shutting your business down if anyone reading this want to hop on a class action suit let me know. Try to lie with photos jeremy.

Mike Hanlon and Tammy Randall were awesome!!We were able to drive off in 2 vehicles and they were above and beyond helpful and kind throughout the service and stayed after closing to get us finished up with the sales when I’m sure they’d rather be home after an excessively hot day, very grateful!

Quick and painless. I spoke with Mike about getting a vehicle and he was just awesome. A true human. I would recommend giving him a call if your looking. Excellent experience and professional.

They will make your dreams of driving a decent car happen!!! But you better have your paper on point ...not much but at least show up with 25 hundo.

Mike was very helpful and friendly. He was easy to work with and being my first time, explained everything in an understandable way. He takes care of his customers and his vehicles. Highly recommend.

I just bought my first car here and Mike Hanlon made it one of the most stress free and easy to understand processes I’ve ever been through. He made sure I understood every step, answered every question I had, and honestly explained the financial steps to me. I would highly recommend buying a vehicle through them!

Amazing spot to buy a car!!! The staff is amazing

Mike, Darcy the whole group was great. I recommend them to any of my friends. Thanks a lot. From me and the Blue Beast.

If I could give negative stars, I would. I understand that they help people with bad credit or in my situation no credit . But, Ive NEVER been had vehicle that had as many problems as mine did. In 1yr and 9 months my car was in the shop NINE times and the final straw was when I went to inspect my car and got told no cause of rot. The whole underneath is completely rotted out. Everything from the computer power module ( that went two weeks after getting the car) abs sensor ( went in three times to fix. And they found something else wrong), the wheel bearings, tires I needed four months in, sway bars, CV joints all had to be fixed inb the time I owned the car. Oh, and the cheery on top was my car was worth 1,500 and paid over 10,000 for it. Finally, got out of that loan!!! Never. Ever... Buy from them . They do not help. Get yourself a secure credit card and build credit that way.

I was welcomed in by friendly faces ( including the cutest English Bulldog mascot—Tonka) and left with a car! In the first 30 mins I was test driving vehicles and in an hour I owned a new used vehicle. Thank you Mike and Darcy! You were lovely, very helpful and upfront and I look forward to working with you guys on this new ride. Thank you for listening to me and most of all, your honesty— you made this little lady’s day!

Very easy process. Mike was very easy to work with. I would definitely recommend Rowe Credit to anyone looking for a used reliable vehicle.

Rowe Credit Westbrook have worked with me tremendously. All of the employees Ive encountered have always been respectful and understanding. I love my car no its not perfect, however I knew I would have to put money into it especially with it being used. I really must express.... Darcy happens to be one of the most understanding and respectful. Thank you Rowe Credit for working with me through all my trials and tribulations.

Laid back, really knew what they were doing. Sold me a sweet ride and found a part underneath that needed repairing and they covered the cost

Mike was awesome! He worked with us to get us into the vehicle that we wanted and made the whole process quick and painless. He even gave our kids some quarters for the candy machine. Highly recommend!

Mike Hanlon was a very helpful respectful person he got us the best deal he could for our situation and we couldn’t be happier with the experience we were very worried because of or financial and credit situation Mike made us feel like we were still people no matter our economic status the process was very painless thanks Mike our little family really appreciates you!!!

After totaling a vehicle and being turned down by every other dealership, mike made things happen.Very quick and painless. After a short time I was in a quality reliable vehicle and couldn’t be any happier.If you need a car and get turned down mikes your guy.

Mike os pretty awesome! The staff at Rowe are all so nice and friendly! I have gotten 2 vehicles from them in a year and I am very happy with both purchases! Thank you Rowe for all your help

I bought a 2010 nissan from my sales guy mike Hanlon Nov 2019. He was very helpful in getting the loan to go thru with a low down payment. And just recently I had trouble with my car and my extended warranty was up. And mike did everything in his power to help me get it fixed and now I am back on the road. He is a great salesman. He treats his customers like family going above and beyond to help them out. I recommend if your. Looking for a dependale car with resonable weekly payments go see mike hanlon at rowe special credit. Tell him Amenda sent tou. Youll be happy you did !!!

Just bought a car here they have been great. They advised me to take the car to my own mechanic which I did they found a couple of problems.Rowe fixed them no questions asked .Gave me a loaner car to. Got a 3yr 36000 mile warranty with the car .They also report to the credit bureau so if you want to imptove your and get a good used car remember its a used car theis is the place to go. Mike Hanlon was great to work with

When nobody would help me because of a technicality on paperwork, Darcy and Mike would. They got me on the road and made the process quick and easy. I should have just saw them from the beginning. I

I wanted to take the time and give a special thank you to Mike Hanlon and the the team at RSC. After going through a challenging financial hit in 2018 and having a vehicle repossessed, Rowe came as a well respected recommendation to getting wheels back on the road. Although Mike inherited my account, his integrity, professionalism and open-door availability has made a world of difference with my experience.The team over there is also top notch. I’ve always been treated with kindness, respect and all of them have been more than accommodating with the occasional issues which arose during my loan term.I’m also very pleased that with the help of Mike, I’ve now been able to pay off the loan and get into a new vehicle. If you need help, as we all will from time to time, reach out to Mike and the team over at Rowe. You will be pleasantly gifted with his ability to put you into something reliable, well maintained and will benefit your credit situation moving forward. Be well guys and Happy New Year!!Andre

Mike was awesome and made the entire experience simple. I have worked with the Rowe Credit team more than once, and they are great.

I want to give a special shoutout to mike at Rowe ford credit. Very professional and upfront about pricing and what’s included in that price. Extremely helpful to my boyfriend to get him into a decent vehicle and help rebuild his credit. Thanks again, linda

I had the pleasure of working with Mr.Hanlon while shopping for a new car. My credit was garbage, still owed money on a totaled car, but Mike was able to help!!!! We looked at a couple SUVs that fit our budget without breaking the bank, and he had me driving away in a vehicle that loved.Very nice and professional staff, and it was nice to not feel rushed or hurried into buying anything, and they made sure to answer questions or concerns before I signed anything.All around a great group of folks.

My daughter bought a 2014 Ford Fusion from Rowe Special Credit.The day she bought it, the entire bumper fell off. She called to tell the dealer, played phone tag with them for 8 weeks, then had to pay $600 to get the “strut and light” fixed.After it took them six months to get a bumper. The bumper fell back off after 5 weeks. The engine had a very loud tic in it. My daughter asked Paul’s Auto Sales and Service (Rowes official mechanic) they told my daughter it was fine. Off we went. Two months later the engine blew. She brought it back, they kept the car for two months.Today 8/21/20 we picked it up. The a/c blew hot air, a vital plug was flopping around in the engine, they did not replace a sensor and there is a loud tic in this new/used engine. The car barely had enough power to go up a hill.So we wait for Freon and a sensor to be put in.You would think that someone would have taken it for a test drive.....nope, no one did.9/1/2020Back to the so called mechanic because my daughters car is barely running. Again!Called Rowe, they told me my daughter knew what she was getting into due to her credit history!So that gives them the right to sell cars to people knowing the cars will need extensive work

Mike made everything easy. Great service.

Great place will work with you as long qa you keep in touch they have treated us like a member of the family Amazing

Want say thank you to mike and the crew at rowe special credit for all the help the car and great service

The guy I worked with Mike was very professional, explained everything in detail.

Mike Hanlon helped me so much thank you guys for all your great hospitality and helping me choose a great car for me

Hello Mike hanlon is a great salesman at Rowe Ford in Westbrook great service go see this guy he will treat you good thanks Mike for the new car

So I bought a car from Rowe credit on the 28 of last month. After 6 days and 301 miles the check engine light comes on. They send it to Lee in Auburn to be looked at/ possibly worked on. Lee does a 5 point inspection on all vehicles they evaluate. The car had a sticker put on, on November 4, it was driven a total of 11 miles from the time it was inspected and and me buying it- and that includes the test drive. After them assuring me that the codes were not reset and it being looked at, it has a cracked exhaust manifold, a bad vent solenoid and a loose right front inner tie rod. They told me that they would not fix the tie rod and I needed to “keep an eye on it because it will need to be replaced soon and was still inspectable” and the car has electrical issues- could not use the trunk, windows only worked when they wanted to and you could not lock the car or barley unlock it from the inside.After doing some research- the “still inspectable” tie rods are in fact not inspectable, they agreed to fix it. They wanted to leave me with no transportation AGAIN for an undetermined amount of days..... all of these things were covered under warranty and so is a loaner. They refused to make a claim on the warranty they said came with the car but charged me 1,750 dollars, so I could not have a loaner.I was smart and got a app that records all incoming and out going calls, I’m not the one that hung myself- they said no legal action- the didn’t say I could not expose the truth. I feel bad for mike, the salesmen that sold me the car because he did all he was allowed to do. However can not respect someone who works for such a dishonest company that CLEARLY does several illegal things. And they say that’s what you get when you have no credit- no it’s not- but me making the state, and every person I know, and every person that knows somebody I know as well as channel 8 on your side- they may choose to not run the story, but now they know too, is what they get. And the mechanic they use, Paul’s auto inc on Brighton ave in Portland, now has a detective investigating them as well.I spent all day on the phone with the attorney generals office and the BMV. What they were doing was illegal and when I stated my rights as a buyer and who I spoke with, the “supervisor” said I was making threats and demanded that I “bring his car back” he also told me I would receive all money I have paid for the car I would get back and I can sign a paper absolving me of anything to do with the vehicle and the loan.After the wheels were set in motion for them to be investigated and their mechanic for the dishonest, shady and illegal business they are conducting I decided to give back the car for several reasons. If I’m having this much trouble this soon it is only going to continue and the vehicle would most likely not last through the loan. I do not want to deal with them for the next three years and they most certainly saved me thousands of dollars. When I called to say that I would return the car if they had my check ready when I got there and something on their letter head saying I was not responsible. At which point he asked the mileage and proceeded to tell me that legally he can charge me 57.4 cents per mile and I in fact would owe them 587 dollars but if I brought the car back we would call it evenI brought the car back at which point he made me sign something I would take no legal action against them..... well if your not doing anything illegal why does it matter and no I’m not bringing legal action but the state might and give you thousands in fines.No matter how desperate you think you are DO NOT buy a vehicle from these people.Legally they had to fix the car, legally they had to let the mechanic of my choosing do the work. Legally I can make them use the warranty. Legally I could make them reimburse me for a loaner. Legally I had them by the balls- however returning the car was the best thing for me so I did not have to continue doing business with such scum.

Just Hard too Spend a Hugh Chunk at once, But also crazy to spend 400$ a month on a used car

I got injured at work in 2018 and Rowe has always worked with me on my payments. They are great with customer service. And a big thank you to Nick and all the other staff for understanding and helping it has ment a lot to my family and I. Big thanks!!!!

Great customer service, but the car is a piece. Brought it in TWICE under the 60 day warranty, those issues were never fixed. Transmission shifts hard many noises that shouldnt be there. Save 1000$ put it on a prepaid credit card and get yourself a reliable vehicle, NOT HERE. Dont end up paying way to much on a loan for a vehicle that probably wont make it to the end of the loan.

Mike was amazing and got me into a great vehicle and it took 2 hours and I walked out w vehicle actually drove out w vehicle

Very rude and unprofessionalTest drove 3 carsAll junkAlso the illegally add on a $1750 warranty without asking youThey have been reported for thisDon’t know how this corrupt place is in businessJeremy is very rude and unfriendlyThe other people there aren’t much betterThe best thing they can do is tell you that you dont qualify to get a car therePLEASE DONT WASTE YOUR MONEY WITH THIS CORRUPT BUSINESSYou will get ripped off

Nick was beyond while helping me. He answered every question with honesty and eased my mind the entire process. I would highly recommend working with Nick & Rowe credit!

Nick helped out very well. listened to what I had to say about what I was looking for. Got me into a car I can reliy on & be dependable. Got approved in 1day. Will recommend Rowe to everyone

Staff was very helpful and professional left with a great car

Nick was amazing. He made me feel very comfortable and reassured me everyone deserves another chance. I will definitely recommend Rowe Credit

Nick was phenominal, being straight up and positive is very important, and was a real helping hand when I purchased my vehicle. His customer service is simply wonderful

Had a great experience today dealing w/Nick on the Hyundai. And thanks to Mike for getting us started.

Nick my salesman was awesome, and I love the vehicle I bought. This is a place I would definitely send someone for a vehicle.

Nick was very helpful and helped me find the car I wanted.

Very friendly and accommodating staff. I have never had any issues. Obviously I am paying a lot more for what my car is worth. However, it has given me the Chance to slowly rebuild my credit. Thanks!

Great cars and great service. You want a place to help build your credit.. Rowe is the place.

Nick was respectful of my wishes and helped me find the perfect vehicle that I feel will last me a long time! Thank you!

Customer service with Tammy 5 star always friendly an smiling

Awesome people, have 2 cars and have the best experience with the employees at Rowe special credit. Especially Chasity, Tammy, Darla

Great place to get a car if you need help with your credit and great customer service

Mike was great with us and we are very satisfied!

My husband bought a car from here overall its a nice car. Obviously were paying more than its worth but its a special credit car dealer its to be expected I guess. Never had any major issues with the car and if we slip up and forget to make a payment they dont seem to mind so long as we call the next open business day. The only negative thing is when we got the car it had no speakers and when asked about it they didnt seem to know anything about it but one of the salesman was kind enough to give us a decent set that he personally had laying around

Very friendly and helpful. Thank you

The folks at this location are very helpful in all aspects of the purchase of vehicles. Tom was open and honest with us and we feel that we got exactly what we were looking for.

Business is business. I understand, however. I was a payment late recently and my car was repoed from my work literally without word. I was out of work from surgery, on short term disability insurance, and trying to keep up with a payment plan. Its just so frustrating thats all.

Rowe special credit sells their vehicle for over 2 times the actual book value, they bundle in a warranty for $1750, which is 3 times what it actually costs. Make it seem like you have to purchase it has part of the sale. YOU DONT HAVE TO PURCHASE THIS, IT IS ILLEAGAL TO FORCE THIS HAS PART OF A SALE !! They will only give you 1 of the keys to your new used car, they will tell you they only have 1 key. They are supposed to give you both keys. They keep the other one to illegally repo your vehicle if you miss 1 payment. This is against the law.

This dealership is the worst experience I have had with ANY kind of business. They lie and cheat you. Yes. It can seem convenient in a pinch but it will come back to bite you in the end. Plus, $11,000 for a car that was only worth 1,000? No thank you! Go to quirk!!

The staff at Rowe were extremely friendly and did an amazing job at making sure that my husband and I were well informed about exactly what we were getting into with the purchase of our car.

For two years I have knowingly over payed for a vehicle to build credit. For two years Ive made my payments on time to watch my credit slowly creep upwards. Then do to some confusion I was late a week which was at the end of the month which is when they report. I watched my credit drop 150 points. If they were here to truly help people get on their feet....you think they would have more compassion and understanding and reach out before pressing the red button. To top it off they only report to two of the three credit agencies. NEVER AGAIN!!!! Get a secured credit card that actually reports to all three credit agencies. The results will be a lot more in the consumers favor.

Fast, friendly service all the time.

Purchased my Ford Focus here last month..friendly and helpful all around a great experience. Would definitely recommend them to anyone.

My name is Trish and Ive purchased a vehicle from here and I can tell you that my experience has been great great with sales and service

Overall happy with my experience at rowe, sales people are great, prices are reasonable, I LOVE my car (09 Ford Focus).

Good cars for good people :)

Very friendly and helpful!

I got my suv back in April or may of this year. We didnt even have it a month before it was in the shop. At first it didnt bother me to much cause I know its a used car but after that it kept going to the shop all the time. We have not been able to drive it more then a couple of weeks before something would break or it was a previous issue that was not fixed right by their gerage they go thru. After dealing with this almost on a weekly basis. I had asked them if i could give it back an get a different one. I have to travel two hours each day for work. I have no friends or family members around me to help me get back an forth. As much money this has cost not only me but rowes also, you think they would. But no. They do not care that I was down an out and Im a single mother trying to get back an forth to work and also be able to transport my daughter to her babysitter and home. They would not let me trade it in for something different. I was even going to stay their customer. Well this week I had it at the gerage yesterday cause it caused me to miss work the day before do to a bad hitch on my way to work. So I picked it up yesterday didnt get far before the check engine light was on again. So I had to bring it back to the gerage today. I picked it up after work. Couple hours went by and my check engine light is on again. Im very upset the way they have handled this situation. I would never ever get a car from their again or recommend anybody not even my biggest enemy. Ive had enough. I dont care if this hurts my credit or not. But I will get another car somewhere else and they can have this back!!!!!! I will not risk getting stuck on the side b of the road with my children in the cold months ahead!!!!!!

Great customer service!

Ok getting a car but if something happens to it like wire problems or something and they are not helpful.😔

If your credit is bad you can get a vehicle, just know you will pay twice what it is worth.

Great Service ! ! !

Cars are poor quality for a high price

Not helpful or friendly