Wow amazing customer service! So informative, kind, and professional. This is the best T-mobile store i have been too with customer service that great! God Bless Those kids!

V good customer service love it

Remo is the manager at this T-MobileHe is really kind and knowledgeable, has great customer service and everyone there is super helpfulI highly recommend going there, not only are they polite but have a great sense of humor and will remember everything you tell them!Be patient with ordering your new phones. It is not their fault that they arrive late as well. Be kind because these people don’t deserve any rudeness!

Good but there was a bit of an attitude when I was following instructions from the text 🙄 to check in. That could of been handled a little better

This store is suppose to be cooperate and there suppose to know all of the phones and there suppose to know how to help out the customer out with out me calling 611 and asking them for help 3times. Its a disgrace that these sales people dont know how to do the right thing. I would not personally use Tmobile ever again.

Helpful and understanding staff! Evalyn was knowledgable, patient, and courteous!

Excellent service

My first time switching companies and Stephanie V. and Washington V. made it so easy. Stephanie gave me a quote and she got it right down to the penny. Washington switched everything over for us and made sure alllll my things were transferred. They were so welcoming and patient with me and the family. The whole store had an upbeat environment. Such a nice team and awesome experience, thanks guys!

Great place, great staff, friendly and know how to do the job.

I called this store before coming in because I wanted to purchase a screen protector for my iPhone, I specifically asked if they could put it on me BEFORE coming in I was told yes- when I got there the lady that helped me said they couldn’t do it, and that nobody wanted to put the protector on my phone I went to another T-Mobile store and they gladly did it NO questions asked! Excuse me but I’m Paying $40 - it’s NOT free!!! They were rude, one of the employees was simply sitting On the side using his phone 📱 and They ALL refused to put the screen protector ! They obviously LIED b/c at the other T-Mobile I was helped without ANY issues! 😡😡😡😡

Jorge and his staff are real professional at work . The team is awesome

Excellent customer service

Love it so much omg

My favorite t mobile store, always very helpful, never try to sell you what you dont need. Washington and Stephanie are the most helpful and patient people I have ever seen. Stay half hour past closing time on Christmas day and they never rush me. They just wanted to make sure I came out of there with high expectations and i really did. Thanks so much

Worked things out now all is well thanks tmobil

Stephanie and Omari were a great help and a pleasure to deal with, they stayed hour and a half-2 hours after closing with us on Christmas Eve to make sure everything was good to go with no issues, they were extremely knowledgeable and helpful, Thank you guys again for all of the help!

This place was great! Amazing customer service, speedy service, and great personalities. The team here explained everything about transferring my account from a different service and how they’re cycle works. I will definitely be coming back to this location if I have any questions.

Excellent service!

An absolutely horrible experience. Go to T Mobile in Hicksville instead.

One of The best t-mobile stores.

Dont trust what they said,look at the receipt. If i could give a zero,i would. I went there for my friend suggestion,they bought 3 iPhones and i bought also but whatever they told me about warranty,upgrades and prices i didnt get any of it

Awesome service, friendly and polite.

If I could give it zero stars I would...avoid this place at ALL costs. Workers are totally incompetent. The manager Rob is a nice guy but doesnt matter. You want efficiency when going to a cell phone store. My wife and I wasted out WHOLE day trying to switch to new upgraded phones which they couldnt do in a 6 1/2 hour time frame. So we finally pulled the plug and asked for our money and our old phones back after wasting our ENTIRE day there!!!! HORRIBLE SERVICE. The owner of this place should be ashamed. Totally unprofessional.

Walked in this location for an issue about my plan and the gentleman, Kevin, was there today to help us out, he was very patient and also very thorough when it came to explaining himself. I was very pleased with my visit.

Fast, easy, and simple! Boom I just go there say what I want to do, or what I want to pay and they help you, but not only that its also really fast. For example in other places theres a huge line or you have to wait for someone, not here, here you just go up to a person and tell them what you want to do. The longest Ive waited is around 20 mins, but that was when I was buying my first phone from their company. Otherwise if I go pay a phone bill or ask a question it only takes about 2 mins

Nastiest employees, scam artists, worst experience; be very careful here, do not go here.

Great knowledgeable & friendly staff. Highly recommended

Knowledgeable and very helpful. Jorge helped me find a smartwatch suitable for me . Thank you jorge, I definitely reccomend other to go to him.

Trashy service show you attitude not happy never coming back to this branchCustomer with T-Mobile for 6 years

Just wasted a whole day of work at this store trying to upgrade my phone to a newer version. The synch from the old phone to the new took almost 7 hours (while the workers said it would take a few mins). I had to cancel work because of it. After it was ready, I get home to a surprise that I have lost ALL of my contacts and the whole phone and apps were all messed up. I lost money, time and fot stressed out because of the incompetence of the people at this store. Ended ip returning the phone and gettimg my old one back...avoid this store!!!

Best t-mobile in the area. Highly recommend!

Nice friendly service and knowledgeable staff, quite small though

Staff is not helpful, welcoming or accommodating

Was planning to switch to them...The guy went through the whole process then tells us it would be hard to transfer our stuff over to a new phone. Blah. VERIZON ended up cheaper.go figure

Very nice and efficient helpers

Horrible service. I am never pleased when I come here, so I stopped going.

Very fast what I like

I bought a galaxy grand prime here but it does not say galaxy grand prime on the back, what does that mean? Some of my friends tell me its fake lmao

Well Im With T Mobile and Some Stores I Like Shopping At More

One of the worst T-Mobile store as far as customer service.people operate this store as it was thereFamily business. Rather then a Corp store. Shame on T-Mobile training there ppl like that

Nice nice nice 🏪

Nice service

The workers here are usually not helpful. I always end up leaving the store and calling corporate and ordering via telephone. I try to avoid going to this store if I dont have to. Also, its a very small store.

An example of what customer service should be

The service

Worst store ever

They too kind

It is ok

Good attention and good services friendly treatment of the boys

I do not like it because the cell phone that I picked up again is giving me problems and it only has 1 month of purchased fault I hope they change it because I can not pay so much money for a Samsung galaxy note 5 that does not serve me

Good costumer service thanks jorge

Bad a long time waiting to be taken care of