Jennifer is truly such a nice and hardworking associate at rite aid. Even though there were many customers lined up for her at the register, with no other associate on sight, she was so calm and collective, reassuring everyone she will get to them as soon as she could. My husband and I were waiting for assistance at the ice cream station, watching her try so hard to get everyone, including us, taken care of as soon as possible. She deserves a promotion, or at least a raise for the really great customer service she provides. We will definitely be looking forward to being attended by her in the future.
Dirty, homeless people roaming store every visit, rude staff. This location should be shut down.
Every time i come to pharmacy, the pharmacist take good care of me and show me all otc meds i am looking for and help me with all my medications and vaccine needs
I love this pharmacy, they take care of all my medication and immunization need .
Went out with my family to the movies needed to go to rite aid for a personal reason the staff were friendly and even the clients seemed happy as well it wasn’t till they refused to let my step children use the restroom that I seemed a bit weirded out because not even 30 seconds prior did they let a man use the restroom when I asked them about it they claimed that they lost there keys...??? Now I care about policy and if it’s a policy that people can’t use the restroom after a certain time I will not argue but If your not consistent with all of your clientele then it’s as if your choosing from your personal preference who can use the restroom and who can’t which seems.....prejudice.
The pharmacist and the pharmacy counter help always remember me by name. In fact, almost always when they see me walking down the aisle toward the pharmacy counter, they have my prescription ready to ring up even before I get to the counter.
If getting the covid vaccine make sure to take your Medicare B card. They wont give you the vaccine without it. Your regular insurance card isnt enough. The website wasnt clear enough and everyone in line to get their vaccine had the same issues.
This Pharmacy is just awful. Of the seven or eight people working there only one treats you as a customer that pays the bill. The others seem to think that customers need to be fleeced and treated like children and that their paycheck has no connection to the money customers pay for health insurance or co-pays.They constantly mess up and at the end it is never their responsibility. When they make mistakes they could easily fix right away, they send you home and make you come back the next day.They tell you they will call the doctor for clarification and nothing happens, unless you remind them. Your doctor faxes a refill and they have never received it. You call your doctor, they fax it again, you dont hear from them. Ah! You are supposed to go there and ask them to check if they received it. Your doctors fault, no need for them to apologize.Sometimes only half your medications are filled and, again, they want you to come back the next day instead of fixing the problem by filling the missing ones as quickly as possible -- that would be too difficult. Clearly, serving their customers is not what they are about.After they actually fix two or three of those problems, your three medications are due for refill on three different dates. Now you request refills three times and go there three times a month to pick them up. When you ask them to change the date on the refills they tell you their hands are tied. It is the fault of the insurance. Of course that is a lie, because they can get approval for a partial fill. But that requires them to work harder, take responsibility, or serve their customers right.They systematically collect the $15 copay, even when they know that the cash price without insurance is less than $15. One time I demanded to get the cash price for a medication and the pharmacist refused to give it to me. He felt he had no obligation to look it up or give me the lower price.Sometimes they switch you to a different generic -- whenever it is convenient or better for their profit. But when you want to switch to a different generic to reduce your payment, only your doctor can approve that!Medical equipment prescribed by a doctor? You pay the insurance rate or co-pay. Even if they know that the same product under an over-the-counter label sits on the shelf for half the price.The idea that your neighborhood pharmacist can be trusted? Not here....
Very strange store. Layout very strange but it OK. Needed nail clippers no bring from home. All better now.
So far, so good. Im transferring my pharmacy from NW Montana, to here. The gal, Melinda, was so kind and helpful on the phone. Well see how the rest of this transfer process goes. Customer service is EXTREMELY important to me, and has been very difficult to find in this southwest area. When I see it, I always apreciate it.Thanks
Was recently renovated and all the isles changed around. Its looking very clean, new and modern now and as always the staff is very nice and helpful to find what you are looking for now that is all in different places.
They dont have alot of products there🥵💔
The people are very nice who work here.
Very pleasant and helpful personality in the Pharmacy department. Get your vaccinations here.
The Asian pharmacist there is sooooo rude. She took forever to acknowledge me and when she did she acted like I was bothering her. Her job is to help ppl! Thats what pharmacies are for, not to treat ppl like they owe you something. Also, her staff was on their phones and they had the same attitude. The only nice one is the older Asian man who explains the medication to you. I dont understand how you can treat ppl that way when its your job to give them the proper medication they need. The worst! I dont appreciate ppl talking to me like Im stupid, cause in the long run, you have a job because ppl like us need medication!
I was a regular here,and the workers were always rude about letting me use the restroomsthe one at the quad is a lot better
Many good options to shop and it’s also local
Its okay the thing i hate about this place is when its somewhat full there is only one or two people at registers making it really slow. Other wise its okay to go here
It has nice customer service
Love em. Always nice and courteous.
Cant print photos sign out of order
Dose anyone know if there is a western union Checking place there
Friendly & helpful staff.
Very expensive.
Rude pharmacist i called corporate office BEN is beyond rude and ill mannered
Recent renovations are nice, seems understaffed though
It is really good