Had a great experience shopping at Piercing Pagoda. Employee was friendly and professional.

I was recently at the Concord Mall . I was at the location near the chick fila & there were 3 or 4 young ladies working, I ask for the children’s earrings the young lady never turned around to assist us just continued speaking with her back towards us. Got my daughters earrings and left!! Needless to say I will go to the one near Spencer’s when I need earrings.

My friend and I stopped in The Piercing Pagoda to look for charms for a bracelet that shes building with meaningful pieces to her. The charms are very pretty and theres a nice selection to choose from as well. The clerk at first seemed to have difficulty determining a gift card from a store credit card and, in doing so., was asking for personal info. We were, at first, becoming frustrated with him. But, when he realized that he made a mistake, he more than made up for it. In the end, he accommodated her and painstakingly attached two charms onto her bracelet. Found this to be a nice perk. Their moderately priced and offer many types of jewelry so give them a try!

When I went the lady missed the marker spot and it was to close to my first hole and I woke up one day and the ball of the earring went out the other side of my ear so I had to take it out

The experience was GREAT. The manager was by helself and it was around the time the mall closes, but she took her time to explained my warranty in detail, helped me find nice pieces for my newborn and sang me happy birthday... awesome customer service!

Attitude was horrible and overcharged me

Customer service was awesome

NEVER go here! Go to a tattoo shop for a piercing because the gun can shatter your cartilage. Happened to me and the lady didnt even clean the gun between ears. I went through two months of pain and eventually had to remove the piercing because of the blunt force used to pierce my ear. A professional piercer will be in a tattoo shop and the needle used will take away skin rather than just push it away, so it will actually heal. Also, the cleaning solution they give is often so strong it damages the healing ear.

I love love love Pagoda.

My fiance and I got our engagement ring here I had it for about almost a year have had a couple rough accidents where I banged it so hard on something and I thought any ring would have broke but not this one its held up so good with him hard I work in am so pleased with this ring