They gave us very good appraisal offer for our car. We sold it to them. The process was very quick. Our friends and family also go to them for selling their cars.
Always a pleasure seeing DOC and the Carmax staff. It was pretty busy, and they have a new inventory on some great vehicles. So if your looking to trade, or buy another vehicle, carmax is the place. The process was quick, and Im very satisfied 😌 with the service.
The team members like Mr.mcgee, Mr. Maza and other really go out and beyond great job thanks so much 😊 great deals go look for urself
They offer a 30 day or 1500 mile, no questions asked money back guarantee. Every car on their lot looks brand new, low milage and with very attractive prices. They also offer a 90 day warrantee and extended warranty. This together with very a courteous and helpful staff made my experience very pleasurable. Oh, did I forget to mention that I received a fair price quote on my car? All in all it was a 5 star experience.
Shopping around fir my daughter to get a car . Found many good cars in her price range snd selection.we will be visiting soon.
Smaller than most other CarMax but still a good selection of vehicles. Salesrep Terrence was great but in the end they didnt have what I wanted.
Bought a car there years ago when having it repaired after an accident they found that it had a lot of Bondo from previous repairs. Maybe its something they couldnt have caught in their inspections, but paying over market and then finding that out..... doesnt leave me confident in CarMax
Montique Johnson has great costumer service. He helped make my process seamless. Thanks!
I had another good experience with Carmax. Find your car, test your car, buy your car. No long waits to go into the business office.
Arrived at appointed time, they were waiting on me. Got my vehicle right in, prrformed service and inspection ... they found a nail in my tire and repaired it (no charge).Car was bought out, washed, wiped down and ready to go.With that quality of service and the attitudes of helpfulness shown by all of the employees you come in contact with.... you can rate this company no less than 5 stars.
Don’t even come here, so bas customer service.
Had a great experience, big thank you toTerrance, Evander, and Tony for all their help.
Sold my 2018 Hyundai Sonata in less than an hour at nearly thr loan value. Highly satisfied with this transaction.
Our senior sales rep, Mazen was the best. He set me up with a 24 test drive in no time. Everyone wore masks and social distanced. There were sanitizing stations everywhere and the front desk had a large plastic shield for safety.I found out I was Mazens first 24 test drive customer and he was still able to get it all set up in no time flat. They even detailed my car before I test drove it and once again before we completed our purchase. We bought our first car in many years and we will definitely be back for our next purchase.Mazen offered the warranty but was not pushy when we declined it. He suggested how it may benefit us but didnt try to push us to purchase it.The business office rep that processed our paperwork and actual purchase was efficient and very sweet. The whole process did take a few hours between paperwork and getting the car detailed but it really was a painless process.I even got a pretty good deal on my old beater that I traded it. I didnt expect much and they told me why they couldnt potentially offer more. I had low expectations as we really had beat it up in the time we owned it. I was just glad they could take my trade and we got a good offer on it.We will absolutely be back again for our next purchase.Carmax, please keep the 24 hour test drive! It was so wonderful for me to pick up and bring it home so my husband could have a good look at it. Made it low pressure and we could really test it out on the highway.Thank you again!
Outstanding service from the moment I walked in to the moment I walked out. I would like to extend a good job to the representatives whom took care of me today and its trainee whom they all made my experience pleasant and outgoing with transparency and honesty and also to the finance representative who made my paper work easy and fast. Keep up the great work and I hope this service keeps being extended to future customers whom are looking to buy a great car at the fraction of the price with great rates.
Good place to sell or buy cars. They give good offers and check immediately.
I have purchased 2 vehicles from carmax and referred other to carmax as well....good experience.I do enjoy the ability to walk in....look...then ask for assistance when IM ready.
Great service
Sold my car for a great price. Honest, friendly, courteous as always. Carmax never disappoints!
Great service friendly staff
I really appreciated Luizs patience and his help. He went above and beyond to answer all the questions that we had.But the gentleman that initially approached us was not professional at all. He needs not be at the front desk.
If youre trying to sell your car dont go though all the pain of doing it yourself. Go here. Its an excellent spot and they will give a fair price.
Very fast to help and very fast quotes on cars
We got a GREAT deal!
Carmax fulfilled the promise on the commerical. They bought my car without me buying one of theirs. We had to unload a car before the registration expired, and werent ready to trade it in so we went to Carmax. Staff was helpful and friendly and we moved through the process reasonably quickly .
Friendly and professional employees who are very helpful. A good place to by or sell a car. Will differently use them again.
Awesome people
Professional and helpful
Got a quick quote on my car. Good service, friendly staff. Great quote on my car!
You get what you expect. Like the speed in which you can buy and sell your vehicle.
Awesome service
Cordial employee, was quick to give a price which is good for one week.
Excellent customer service!
Lots of cars with low mileage
Expensive.
I deal only with CarMax for my auto needs.
Very professional
They are great to work with!!
Friendly and honest
Very professional staff
Excellent Place to Sell Your VehicleSimple, Fast, EasyI recommend itGreat Place to sell your Vehicle,Plain, Simple, Fast, EasyI recommend it.
The service is very long