We had delivery to our door of our beautiful Lincoln Corsair after a 3 and 1/2 month wait (thanks to supply issues). It was well worth waiting for. Crest Lincoln is a class act. Great customer service. They kept us informed every step of the way. Thank you especially Eric for your attention to detail and personalized service.Can not say enough of good things about the dealership.Ed and Joanne

I leased a car this month at Crest Lincoln. It is the second consecutive lease I have obtained through this dealership.They recently opened up their new showrooms which are absolutely first class demonstrating their commitment to the industry. My experience to date has been that their staff is extremely friendly, professional, and responsive to my needs. I plan to continue to take my business there.

Absolutely the best service my cars receive. I love The dealerships quality of genuine service to its customers. So much that although I bought 2 cars from them, and now live in MA, I still take it to Crest for top service.

I was blown away by the service I received at Crest Lincoln.I am always treated well whenever I need to have anything done.My recent experience was fantastic. I visited during lunch time and the parts manager walked away from his lunch to help me. The staff took my information and called within a few days and completed the job. I am happy I continue to use Crest as my dealership as they have never let me down.Thanks to the great staff for the wonderful experience.

Great experience from start to finish. Eric Bacon and Tom were very easy to work with and on the ball at all times. Drove off in my shiny new Nautilus less than 24 hours after setting foot in the dealership. Eric was able to find a number of incentives to get me to the right price point for the vehicle I wanted. I would definitely recommend this dealership! Thanks Eric & Tom - I’m a happy customer!!

I am always thrilled by the Crest service department even though my Lincoln rarely needs servicing. They are always fast, responsive, and inexpensive - if not even free (finding warranty coverage on their own) and always providing convenient pickup/drop off vehicle exchanges and wonderful loaner cars. They function as a seamless team between sales, service, and management. I so eagerly welcome I actually almost look forward to the rare servicing needs! Jeff

Even though I own two Fords, I bring them here because the service is excellent. For example, I was having an issue with some creature comforts in my vehicle, not affecting the vehicles performance. After having brought the vehicle to Stevens Ford regularly, and then for this issue, they blew off the problem and told me its not a Ford issue, which is ridiculous, considering Ford makes the vehicle!Without question, Crest took in my vehicle, and actually worked on it twice to get the problem right, without hassle, questioning, or shifting blame. They were kind and courteous throughout, and Ray, their shuttle driver, is an incredibly nice guy who went out of his way to not only drop me off, but pick me up from work that evening, staying late to do so. Those small things go a long way.The vehicle is working as intended now, the service side has been excellent, and I plan on continuing to bring my Fords to Crest, as they seem to value the customer, something I never really felt at Stevens.

I recently purchased a Lincoln Navigator at Crest Lincoln of Woodbridge. Working with Eric Bacon, my Sales Consultant, was an absolute pleasure. Eric is extremely professional, courteous, and patient.The buying process of my Lincoln took 3 days. The best part is that Eric made the buying experience enjoyable, it was great to work with him, and he really went above and beyond. Furthermore, the financing department did an outstanding job getting me a much better deal. I would definitely recommend Eric Bacon at Crest Lincoln of Woodbridge.

I would like to take this opportunity to express my gratitude and appreciation to your service personnel, Steve Knox, Ray Caple, and Yolanda for the outstanding customer service I received during my recent appointment with your service department. Ray picked up my 2020 Black Monochromatic Lincoln Navigator Reserve from my home for an oil change service. They made the whole process very smooth, efficient, and seamless, which is a motivating factor towards continuing to bring my vehicle in for my maintenance needs. It also speaks volumes about the positive work environment there and the people with whom they work with under leadership. They are assets to the team and should be applauded for their professionalism and commitment to excellence. Above all, it is their unfailing dedication to customer service that continues to make Lincoln the gold standard for the world in the automotive industry.

Very courteous and helpful service department.Work done in a reasonable amount of time,Comfortable waiting room.

This is the second car weve bought from Crest and really admire their low keyed sales culture. . . their service is exceptional and personal and made the process easy and very pleasant.

My recent experience with Crest Lincoln was ideal! A perfect, uneventful encounter with a very professional group of people. Having my car picked up at my convenience and to have an amazing loaner to use was indeed a pleasant endeavor. I would recommend CREST to others!

Great experience always. I split my time between NY and CT and I always choose to bring my car here for service. Great service department. Always friendly and knowledgeable.

Bait and Switch. Found a Navigator on carguru and reached out all was well until I told them I wanted to do the deal today all of a sudden the car is sold but its still listed on car guru

Superb dealership… great service, car pick up and loaner

Use to be a good place but of late unless you have a lot of money and buy expensive cars they are not loyal to long term customers. Recently removed promises made at purchase because car is not aged in their answers spot. Did not even grandfather in prior purchases. Not very nice to a loyal customer.

Great and friendly service. Car is beautiful. Because of all the bells and whistles, info is hard to grasp for old timers like me, but I am taking it slow, one step at a time. We will probably be in touch with questions when we cant figure things out. Thanks again for your patience.Chris

I have never interacted with such rude salespeople in my life. It honestly blows me away that they sell any cars with such bad attitudes.

Crest Lincoln had the best customer service and I recommend HIGHLY

A clean, safe, beautiful, very friendly and knowledgable dealership. Worked with sales consultant Robert Nathman on the type of Lincoln we were interessted in. We choose the Corsair, Robert was extemely helpful with selecting the right vehicle equipment packages, and presenting all of the purchase options. Our experience at Crest Lincoln of Woodbridge and Robert was awesome. Vehicle was deliver on tme, very happy customer. The Corsair is perfect for our needs, love the car. If you are in the market for a new car I Would highly recommend this dealership and just ask Robert, you will not be disappointed.

The new renovation looks great. The staff is knowledgeable and helpful. A great place to do business.

Steve and a Jeff, thank you. We came to pick up our serviced car in the lot late in the afternoon and the battery was dead. Jeff responded to our knocking on the closed door and the next day, Steve got us in and recharged. Excellent attention to service in a challenging time! Thank you.

I purchased my MKC and had a fantastic experience. I simply picked the vehicle and they took care of everything else. From start to finish, one word describes the car buying process at Crest...EFFORTLESS!

Great Dealership! Bill K. always gets the deal done. Flawless easy process. Love the concierge service pick up and delivery for service. Went from supercharged Range rover to the Navigator so much more room and luxury. Raptor engine is so smooth and powerful.

You would be hard to find a car dealership with a better buying experience than crest!

For someone who hates the car buying process, Crest is a welcome exception to the rule. From initial contact several years ago for a lease on a MKZ to our recent purchase of a certified pre-owned MKC, it could not have gone better. Sales people dont really sell - they advise and guide you seamlessly through the process.

I recently leased a Corsair. Eric was great.. professional, knowledgeable and to the point. It was a refreshingly genuine experience. Definitely worth taking a look if your in the market.

Fantastic sales department. No pressure and they answer every question thoroughly! Will definitely purchase from Crest again!

Our family have been satisfied customers at Crest for over a decade. They make procuring a new car as painless as possible. The service department always treats us as old friends. I recommend Crest if you are in the market for a new or used car, or you need service on your current vehicle.

This is the best dealership I have ever encountered. Sales is great and so is service. The interesting thing about the people and their owner is that they have a special relationship with each other, its like an extended family that cares about the well being of each other. Amazing owner and management staff.

The salesman was very polite and helpful. He was straightforward with the information about the cars. Good approach, no pressure. Thanks to Bill K.

I bought my car at this dealership and the sales team like Eric & Steve were outstanding, trust worthy and honest people. I would encourage all other buyers to first visit Crest Lincoln Dealership before buying elsewhere. My relatives live in Hartford, Rocky Hill, Wethersfield, and Old Saybrook Ct. They will all be told by me about the great experience we had and to visit the dealership soon for a look at what they offer. We received a V.I.P. treatment from Crest Lincoln and will contact them when we trade our car in for another good deal. We absolutely love our car. Steve, thank you & good luck on all your future sales.

Great service. Extremely helpful. Love my lincoln

Great vehicles, great service and great people here! Have been doing business for years and we just love Bill! The entire staff is great and I highly recommend them to all!

Repairs were completed quickly. But, my vehicle was not cleaned after the crew was in my car. Hand and shoe smears were found on interior of the car.

This place is great, honest, Rob Nathman delivered the new (Aviator), patiently explained all the features of the new vehicle. He took back the old leased vehicle. They delivered everything promised. Dont hesitate to buy or lease from them, Awesome. David F.

Rob was a great person to work with

I called last night around 5 to make sure I didnt need an appt for an oil change. They said oh no, just drive right in!Well whoever answered was wrong, and I guess at least I expected an apology. That wasnt happening either.What a difference from about a year ago. I used to tell everyone, we were treated like kings when u walk in there. Not the same employees, definitely not the same treatment!

Rob Nathman, our sales person, provided outstanding personal care in the delivery of our new Corsair. That included careful instruction and reassurance, with the amazing technology of the dashboard, and coming to our home for final co-ordination. Thanks to all who contributed to the enjoyment we are having with our new car. Dr. Isaac Goodrich

Using my son Jesses computer but I LOVE Crest Lincoln! Whats NOT to love? Everybody is polite and courteous and you feel completely at ease when dealing with these guys and gals.James DellaCameraProud Nautilus owner

The transmissions was flushed as well as the coolant. New belts were put in. The car was fully inspected to determine if additional work was need but all is well. Price was fair. Very happy with service and this dealership.

$75.00 for an oil change. I did not want or need tire rotation or did not get it. Then it took 45 minutes to get a wash= I do not have time to waste and as far as I am concerned 85 minutes is too long for an oil change.

My experience with Crest Lincoln was beyond excellent! They were friendly, prompt and so helpful through my whole experience. I couldnt have asked for any better treatment. Im so happy with my car!! I flew from WV to CT and drove the car back home. Thanks Eric Bacon, Tom Tropiano and the entire staff at Crest Lincoln of Woodbridge.... youre awesome!!

Eric and Crest were the best!Eric helped me purchase a used car from Crest last September and the experience and the car couldnt have been better. He was very professional and made the whole process easy and enjoyable - the opposite of some used car buying experiences I have had in the past. He even delivered the car to my house about 30 min away. Thanks, Rich

Fantastic dealership~ Crest in Woodbridge. Sales Business dept. into Service 💯👍Had Mercedes for many years however, changed due to horrible customer service at the unnamed dealership.Hubby is next to get his own Lincoln too.Give them a try you can’t go wrong 👍

Just leased a Lincoln Corsair from Crest. They were easy to work with. They did what they said they would and the negotiations were stress free. I would definitely buy from them again. Great job.

We are very happy with the exceptional service that was provided. We were able to arrange the appointment (we were given multiple choices) and it could not have been any easier from beginning to end. Everyone was very helpful and asked if there was anything more that we needed or if we had any questions. We are big fans of Crest Jaguar and have had a wonderful experience from the time we started looking for a new car. Great people working at Crest and we are thrilled with our XE.

I have always had a good experience when bringing my car in for service. The people are friendly and very helpful and take care of my cars needs.

Just leased a 2020 Continental from Crest.....my fourth one and I wouldn’t go anywhere else but Crest! Bill Keish handled everything for me. He found the perfect car in the color combination I wanted. It took less than an hour to return my old lease and drive off the lot with my new car. Bill is a true professional and made me feel like a member of the family. I have been a loyal Crest customer for more than 20 years now and I look forward to doing more business in the future. Thanks for setting the standard for customer service!

Great experience! Sales team has an abundance of knowledge on the vehicles and I didn’t experience any pressure to buy or sales tactics. Highly recommended this dealership

Excellent serv.... no complaints ... could not be better .... give the staff a raise .....

Great experience with Crest! Organized, professional and efficient. LOVE LOVE LOVE our new Lincoln - thanks for making it happen Eric!

My recent experience at crest auto mall warrants more stars..as always my concerns are addressed and handled quickly and professionally. Domenic gets a 10star rating..Jaguar is lucky to have him represent them..he is genuinely concerned about his customers and goes the extra mile to make sure that whatever problems were noted were taken care of..THANK YOU ...

The only improvement in the car buying process at Crest that I can think of would be including soft serve vanilla ice cream in the process:)I have done business with this company over the years because the underlying common denominators of honesty, integrity, and friendliness are at the foundation of everything they do.

Excellent communication from start to finish during the buying process. Purchased a used Ford vehicle and was travelling almost 2 hours to look at car - it looked good on the site and I was assured the car was in great shape and when I arrived there - it was and exceeded my expectations :).

Ive bought a lot of vehicles in 42 years of adult life, but working with Bill Keish at Crest was the smoothest, easiest most pleasant car buying process ever. He had everything ready when I arrived at the dealership and was able to process all the paperwork quickly. The vehicle was immaculate, gas tank full and looked like it had just rolled off the assembly line. I will do business with Bill and Crest again!!!!

Honest interactions with staff, especially Bill Keish who is more like a personal consultant than a salesperson.My family has purchased over two dozen cars, & pick up trucks from Crest over the past 50 years and never once have we regretted doing business with Crest.Its an added bonus our recent Ford F-150 is made in Mich. USA.

Best service, parts and sales departmentsAlways great work and they always make their customers feel like part of the family

I went early in the morning, they were fast and polite

I recently bought an awesome pre-owned vehicle from Crest. It was a pleasant experience. Easy. The staff handled everything. Eric and Tom are top shelf professionals. This was my best car buying experience I can recall hands down. I will go back again for my next vehicle. Thank you Crest!

Five star service. We love this dealer.We have taken our cars there starting with our 95 Cherokee when they were a Jeep dealer as well.We like them so much we eschewed a new Jeep, bought a Lincoln MKC from them! Bravo Crest.

From beginning to end, our experience dealing with Crest Lincoln of Woodbridge was excellent. The sales staff as well as the business manager were courteous and efficient. They made purchasing a car as seamless as possible. I would highly recommend this dealership.

We Love Crest. Great sales process when we bought our Navigator. Service department is terrific. Easy to access. There is never any pressure.

The best car buying experience in all of Connecticut! Spring sale going on now!!! I have been a customer of this dealership for 23 years and would not go anywhere else. The sales team and service department are too.notch and will all be there when it is time for your next vehicle. Lincoln now offers free pickup and delivery service. Also you MUST check out the black label lineup!!

Efficient, friendly, and completely professional. Thank you, Andy, for all the personal attention. Loaner — 2019 MKZ — was so cool.I’ve been driving Mercurys and Lincolns from Crest since the 1980s. I think that fact speaks volumes about Crest sales and service — and, of course, the quality of the cars.

Still in the shop!However, my experience with Crest Service over many years has always been positive.

Absolutely love my Jaguar! From sales to service ( Red Carpet) to communication on email and telephone, I highly recommend Crest in Woodbridge, Ct. and its employees. I am extremely satisfied with this luxury vehicle in all areas. Do consider the Jaguar over any Beamer...and allow Crest to serve you.

Service people are knowledgeable and friendly. I am provided with a loaner when necessary.Maintenance and repairs have always been excellent. I have total confidence in Crest.

Great customer service. Pickup and delivery, with loaner vehicle. Car serviced as promised, and washed

Awesome service experience. Always knowledgeable and attentive.Would recommend this dealership and service department highly!!!

Always great courteous service. My car was serviced promptly and returned to me nice and clean. Everyone there is a pleasure to deal with.

Excellent service on a recall for my wifes Lincoln. And the communication between the service department and us was very good.

Excellent service. Friendly staff. Received a complimentary car wash inside and out after my maintenance checkup.

I had to have my car in for service because of a failed suspension part and a seat issue. The 1st trip they confirmed what I had already know and fixed the seat. They gave the typical cant duplicate seat issue and tell me there is no TSB for the seat. Trip #2 the car goes back to have the suspension issue fixed but this time I have a link to the seat TSB directly from lincoln. All of a sudden they can fix the seat. So after 3 and a half hours the car is fixed. Car is washed and as Im checking it over at my house it now has a new deep scratch in the rear bumper right where the technician would have been working on my car. Thanks Crest for the damage.

Amazing place. One of the rare times I had an outstanding buying experience

The Service Department is terrific. Walk in, do the job in the time promised at a fair price and drive out with a clean car. Cant beat it.

I worked with Allen Trafny to purchase a used car and he is top notch. Being an out of state buyer, Allen gave me confidence, answered all my questions thoroughly, was honest and very helpful throughout the process. Allen was very knowledgeable and consistently made himself available based on my schedule, not his. While I didnt end up buying the car with him, (just found a car better suited for me closer) I told Allen that I wanted to give him the deal because he was the best that Ive seen in a long time. Hands down, I would trust him in my next car purchase.

Have been purchasing from and servicing cars at Crest for more than 20 years. Always pleased with the level of attention and service.

Great experience as always. Very friendly, accommodating and professional

Its always a pleasure to bring my car into Crest. They are customer service at its best! They are friendly and I am always treated with respect and fairness! I would recommend them to anyone.

Always have a positive great experience with Domenic, the Service Director and Freddie! Great Service and feel confident knowing they have been taking care of my 1999 XJ8 since January 2001~! Highly recommend this service department.

Seamless transaction. Eric was great to work with. Would definately go back if we are in need of another vehicle .

Friendly, professional, timely and very courteous. You dont just get a luxury car, you get luxury service. Especially with Freddie - very customer oriented.

I was on the brink of giving up on the entire line of Ford manufactured vehicles because of some bad experiences going back three (3) years. I have gone through 3 vehicles in 3 years. I was again having problems with the third and getting nowhere with the Ford dealer I bought the vehicle from. I drove into Crest Automall one day expecting the same result. From the moment I drove into that service bay and was welcomed with a smile by Nate, I felt things might be looking up. Jeff and Nate LISTENED to my issues and before the day was done, the crew at Crest had solved the most annoying of my problems. The vehicle is driving much better, even though at that time they still couldnt duplicate the other problem I was having. I believe them because I took the vehicle out with Jeff and couldnt replicate the problem either. I was reassured that if it came back, to just bring the vehicle back in for another check. God bless you guys at Crest and thank you for listening unlike your counterparts at the other Ford dealerships.

I have bring 4 cars here and get great service every time!!!

First time getting service done to my 2014 Lincoln MKZ. Great service and excellent care given. Even washed and vacuumed my car for a recall job! Definitely recommend!

The Crest Service Department is the best around. They are very accommodating and helpful every step of the way.

Friendly and reliable service. Good communication. We started with the service and have bought a couple of cars there.

Great service ! always great service for years .

Excellent service

I brought my Lincoln in for service and the staff was polite and helpful.

I have been bringing my company vehicles here for over a year and the service started out great but has gone downhill to the point that I will not be returning. The service advisor Nate is extremely unprofessional and has zero concerns for customer service. I brought my Ford Explorer in recently because it was making horrendous clunking noises on the axels, my mirrors were making noise when they folded in and out, and my front windows were hopping when rolled down. They kept my car for over a week and when I called to ask what was going on Nate told me that there was nothing wrong with my axels, that they fixed the mirrors and windows. He was using terms that I have never heard and could not give me and type of explanation of what was “fixed” on my vehicle. I picked up the car after hours and the noise coming from my axels was still there on the first turn in the parking lot. The way they “fixed” my mirrors was by spraying them with WD40 which stained my doors all the way down from it dripping. They also performed a rear alignment which completely threw off my front alignment and steering wheel.I took this vehicle to another dealership and within an hour they knew exactly what was wrong with it, processed everything through my extended warranty, and provided me with a courtesy vehicle for the week while it was being worked on.I would not trust the service team at Crest Lincoln and highly recommend getting a second opinion.

I purchased a car there from Robert and I had a wonderful experience. The whole dealership is a very welcoming family like environment.

My husband and i went to Crest Auto world today and had the best new car buying experience of our entire life. We were so fortunate to run into a very nice young man named Buzz who worked for a company called IAM. They really cared about our needs and they listened to everything we said. We not only got the truck we wanted but they exceeded our expectations. Mike Morales another IAM employee was so kind and caring. Buzz and him both were so cute with their Southern accents. My husband and I have nothing but wonderful things to say about Crest Auto World and the wonderful experience we had today.

Very friendly and accommodating staff. I love them.

Crest Lincoln Service in Woodbridge are without question offer best service we have EVER experienced. Jeff and his team define customer service!!!

Crest is the best dealership around! Still has that old time friendly, family no pressure feeling. The sales and service departments are the best. They help in anyway they can to make sure you are happy. The sales department starts it off, even though Merle will be missed! The service department completes the experience. From Jeff White, the service manager, who bends over backwards to accommodate you, to his staff, JT, Nate, Yolanda, Jean and all! Cant say enough how they make you feel, like you knew them for a long time. Im on my fourth Lincoln but hope Lincoln helps them by making a car like it use to be and that they can get their Ford section into the Woodbridge dealership. Cant beat them!

Very good, friendly, they dont try to sell you other services, make great suggestions and give you a thorough report of how your car is doing.

Great service at Crest. Always courteous and accommodating. Thanks to Nate and Jeff for their assistance with a major repair.

Wonderful place to go to. The environment so home welcoming