Very knowledgeable, gave me prices for each packages. Helped me understand what each package had in them. Also told me the deals that could help me save money.Devan was the one who helped me and made sure I understood everything that was being done.
Sjon and Bailey were so helpful. They both explained all of my options to find the best plan for me. The estimate was super quick and I didn’t need an appointment. So glad I chose the Wylie location!
Originally Metro Fleet, this Maaco easily has some of the best and most qualified individuals working for it. I brought in a Class A diesel pusher years ago for major repairs to the rear end cap and recently a Humvee for minor cosmetic repair, sanding, priming and repaint. They found two other repairs and made them without asking (now perfect), sanded to the original primer coat, sprayed red oxide primer (not the easiest to cover) and painted 3 coats both inside and out. They further removed those parts and items that needed to be sprayed separately. Judging against other Humvees, including owner comments about mine, I likely have the most authentic (and best) paint job of any Humvee out there. Would absolutely recommend only this Maaco, along with Paul, Abe and the many others who work there.
Sjon and his team did a great job on my 05 Scion body work and full repaint/color change. Only took 8 days and Im pleased with the results. Color Sand/Buff would have been nice but wasnt negotiated at time of quote so Im fine with the results. Will cut/buff myself. Thank You Maaco! (GM Arrival Blue 815K 91U)
First off, I made an appointment for today to come bring my 1968 Dodge Polara in for an estimate to get the body work and paint done to complete out the restoration. I will say this again, I MADE AN APPOINTMENT. On their website, you have to specify the year, make, model, and type of service you want done. I received the confirmation email shortly after making the appointment and I figured all was good to go.Today comes and I get up ON MY DAY OFF, to go make arrangements to get the car there. My car has been sitting idle for the better part of 12 years. I show up with the car and the guy there has no idea about the appointment and proceeds to tell me that my manager told me to not take in anything new past 1980 because we already have 3 older cars back there nowOK, so if this is true, then why didnt I get a phone call or an email saying that you are not taking in older cars at this time? Its not like you didnt know what I was bringing in, nor did you not have my contact information.Second, I said, OK, I am not ready to do the work just quite yet, I just want an estimate on what needs to be done So the guy there calls his manager because he was new and apparently cant do anything without permission and the Manager 1) wouldnt talk to me at all 2) BLINDLY told me that it is going to be anywhere from $3,500 and up (without looking at the car, knowing what body work, ie blocking, sanding, repair of rust, level of paint job, or any other custom work needed to be done and 3) Told me to go to some other place around the corner because older cars are what they do. Wait a minute, dont YOU do older cars? After all you have 3 others in the back according to Einstein that I am dealing with here.Their complete lack of customer service, their nonchalant, dismissive attitude towards me and my vehicle and TIME WASTED to get the car there to begin with since after all I HAD AN APPOINTMENT leads me to say I will NEVER take anything I own to a Maaco location ever again. Little do they know, I have enough credit cards in my wallet to pay for every job they have going on in their shop, let alone the one that I brought to them, and I have the means of paying those cards off. They lost a client, for life, period. Maybe it is good I identify the level of service they provide before they even touch my car. If they screwed it up, then I would have to have had to hire a lawyer. I am sure they would have judging from the way they dismissed me. Maybe they only know how to work on newer cars, and the older cars really challenge them. After all, 3 cars is a LOT to work on.
Great experience! Paul was very friendly and kind, he took great care of me during a stressful situation. The repair on my car was done in a timely manner and looks amazing!
I do not know about other Maaco locations, but Paul and the crew in Wylie are just awesome. They took our 2003 Chevrolet Trailblazer that had become such an eyesore and put such a good paint job on her, she almost looks new again. I highly recommend the guys at this location, its very east to get to on Regency, just off FM 544.
Went in for estimate today. Was very impressed with service and pricing. Definitely will be getting my car done there
Sjon was extremely helpful. Gave me options on the work needed and actually offer to take a closer look at the bumper that was replaced to make sure it was on properly which the work wasnt even done at his shop. Definitely will recommend to a friend
Best prices of any body shop! Sjon (General Manager) did a great job on the estimate and repair. Employees are knowledgeable. Recommend for anybody who needs a repair. Students, first responders, and veterans get a 5% too! Macco gos above and beyond with their work.
Went in to get a quote and timing details on repairing a broken mirror and undercarriage damage. Sjon did a great job walking through our options - very knowledgeable. It took no time at all to get a detailed estimate and very quick turnaround timing on the repair. Definitely recommend.
My teenaged daughter ran into a gate in her nearly-new RAV4. Tears ensued, as did cries of my car will never be the same! She shouldnt have worried. Maaco Wylie did an excellent job: the car looks better than brand-new! It not only came back repaired, but clean! All for a reasonable price. I had such a good experience, I asked them to fix MY CAR!
Thanks for the quick and professional estimate on my 3500 Sprinter Van. Also a good price! Went down the street and their prices were ridiculous! Sjon was the manager who helped me. Thanks!
Very fair pricing and quick turn around. Was able to get an estimate and a drop off appointment very quickly. Will use again for my other body repair needs and would recommend Sjon to anyone needing work done.
Sjon took great care of us. He gave us a quick estimate for a paint job. Prices are fair. Good, honest service. Highly recommended!
Paul is a great manager there always willing to talk and work out any problems that you might have they do a great job on painting
Sjon Simms was very professional and very detailed in the explanation of services. He did everything to ensure I understood the process and get me the best price
Sjon was very helpful in helping choose the best patient option and value for our 1992 Volvo station wagon. We are looking forward to results. Thanks
Sjon Simms!!! Very friendly and knowledgeable guy. He explained all of the process on getting my car painted. Really made it easy and made me feel comfortable with the process. Awesome guy! N superb service!!!! Great prices! Happy customer. Definitely coming back for any other paint jobs my car will need.
They did a good job for me on my repair, and the price was reasonable. They were also very friendly.
EXCELLENT CUSTOMER SERVICE - Sjon the GM, not only provided me with a very reasonable quote, but he took his time to explain all the work, the amount of time needed and the best day that worked for us. Top Notch Shop you can trust for a great price.
Sjon was able to beat everyones prices and deliver a great finished product. My job was done before he said it would be and his staff were very professional!
GM Sjon was very helpful, informative, professional, and very willing to help us with ours needs and concerns about getting our daughters car painted.
Went to get a quote, spoke with Sjon explained everything very well, very informative will recommend to someone in need.
Sjon made the process of getting my side mirror replaced really easy, and even made sure the mirror we had bought was correct (I needed to find a very specific one). Very friendly and easy to set up an appointment.
This shop is a great value for the low price. Abe and his crew were very professional and accommodating of my requests. The work took longer than I was told but they did respond well to some unique issues. The finished work is not perfect but I didn’t expect perfection for the price I paid. Overall I’m am very satisfied and would recommend them to anyone (in fact I already have.) Thank you Abe and Maaco for a job well done!
Cheapest price around and did a solid work on my broken side mirror, 10/10 would recommend and definitely coming back!
Claudio, the painter, always does an outstanding job and can do anything you want. I will always recommend going to this shop to have him do your paint!
Sjonn Simms was very professional and helpful in answering my questions and helping me to understand the needed repairs to my car.
I took my car in for body work and paint job on a Tuesday and the car was done that week. They did a phenomenal job fixing my car and looking brand new.Also I noticed they did some touch up regarding some scratches on other parts of car. I can’t recommend this place highly enough. Definitely will use this place again!
Services was great and Sjon Simms is a great salesperson who didnt try to sell me something I didnt need who was honest and trustworthy.
I specifically went to the Maaco in Wylie because of their reviews and because the had a booth big enough to paint my 38’ RV. They did a great job for a great price and I will definitely use them for any other of my painting needs. They even sent me progress pictures along the way which was very nice!
Sjon was very thorough and knowledgeable in estaminet.
We had sustained some damage from rock chips to our hood and took our car to Maaco in Wylie. Sjon was progressional and Maaco finished the repairs within time frame quoted.
Sjon was very helpful and turned my estimate in 15 mins or less.
Great Place! Abe the Manager is awesome. They made our truck look like brand new again after a nasty dent.
I am 64 years old. I have experienced a lot of customer service from horrible to ok, and occasionally, great. Philip, the manager there, provided the best, most professional, most polite, prompt, respectful, with thorough communication service I have ever experienced dealing in any retail situation, let alone auto related work. His care of me was beyond outstanding. How about the work itself? Well, it was outstanding and HALF, that is right, HALF the cost I was quoted elsewhere. Do yourself a favor, give Philip a chance to do for you what he did for me. You wont regret it. And if any owner or manager is reading this, treat Philip right. He is a gem of an asset to have working for you.
Decent price. Sjon was friendly and courteous.
Its macco good work good prices...
Had a great experience at Maaco Wylie. My Daughters cars hail damage was repaired very fast and looks awesome. All employees were great and very helpful! Definitely would recommend.
The service was excellent and the job even better. They kept us informed of the status of our vehicle and finished before promised. They did such a good job we are getting repairs done on another vehicle. I would highly recommend this location.
Excellent experience, competitive pricing. I cant imagine that my car could look any better had I paid more at other shops. Great job.
Helmuth the owner is amazing and sjon tyler and Paul are great.
Sjon was very helpful and provided great service
Great Place! Abe the Manager is awesome. They made our truck look like brand new again after a nasty dent.
Sjon did an awesome job helping me with my insurance from start to finish!
Waiting to totally review this place i had work done here and have a few issues i hope they resolve the issues they are a very big company10.28.19Follow up from my earlier ratingI had to return after 2 weeks and sjon did exactly what he promised. I had minor issues that they addressed and handled in the same day. Thank you sjon and the guys in the warehouse. I would definitely return and recommend maaco wylie to friends and family.
I would like everyone to know what a great experience I had when I took my car in for hail damage. The staff was very friendly especially the supervisor Abraham. He did all of the leg work with my insurance company. If you ever need any body work done with your car this is the place I reccomend.
The values of doing the customer right and a job well done is evident from this particular Maaco Franchise Owner and it flows to his GM to their team. Worth the drive to Wylie for this one.
They did a great job on my vehicle. My wife comments the vehicle looks better than before I got into the accident.
I had a great expierience with these guys. Very satisfied with the work done and customer service was superb, i would recommend this Maaco to anyone in need of auto work you wont be disappointed.
Everything was great, car was ready in the time the told me, and was very happy and impressed with their service and pricing
Sean. At. Maaco in Wylie Tx. 5 star.
They helped me out with some extra work! Always super friendly
Great specials!
Will be returning back to this location in the future