It was super busy, and they had a good variety of products. Employees were very friendly. There was a line outside the store. They were only letting a certain amount of people into the store because of covid, I assume.
Great selection of soap and hand cream. I never thought you could spend an hour selecting scented soap water but here we are. Seems the best way to approach this is by signing up and getting the sale info which makes the costs more palatable.
The staff member that helped us was super helpful and he made sure we found everything we wanted! The other staff was friendly as well.
My wife loves the candle sales. Great selection and helpful staff.
I went in there just to get some wall flower refills. But, as always, they have great specials and new products - so I ended up buying more than I planned! I love their lotions and shower gels!! The ladies in there are very helpful in finding what you need!
Love the foaming hand soap my favorite is sweater weather
This one is way bigger than our back home!!! They charged us for three of an item and when I showed receipt and bag they were happy to give us the item we had paid for and waa charged for. Very clean and organized!!
I love this place. I love it so much I got a job there lol
Love it. I could drop a lot of money there. The staff was friendly and pleasant along with being helpful. But it was crowded.
Employees everywhere offering their assistance. Smells great.
Always has new and good smell goods.
Love it the people who work there are so helpful and everyone was very nice
Love love love. Join rewards and they mail you AWESOME coupons monthly. Always a free gift too for 7.99. Collect for Stocking stuffers? We do! And always 20% off their deals already. We always go, and will keep as long as the real coupons keep coming via usps 😃
Excellent sale prices today and a lot of choices that were very tempting
Im a man and I cant stop smelling the delectable scents of the lotions,body sprays,candles, and hand sprays. I was lifted to a new world of amazing smells.
Great customer service from the time you enter and get greeted to you cashing out and exiting. very friendly atmosphere.
Disappointed in there selection not smells for fall
Absolutely love this store!
Always a excellent experience.
1st time visiting this store, customer service was excellent.
Good sale
So happy, they got black cherry Merlot back in pocket hand held and even refills. Now they need the car refills! Love yall 💕
It was great and I loved the service.
Cool store, lots of choices. Unless there is a great sale everything is way over priced.
We were able to what we were looking for and the staff is very friendly and eager to help.
A bit pricey
Nice place. Better prices then Vsecret. Better smells in my opinion to.
Love it there! Excellent customer service
Nice store! But it doesnt have the products that the Park City location has. Was disappointed 😟
Wife loves when I pickup gifts for her from here.
Didnt have what I wanted, but everyone had masks on and were helpful suggesting similar items.
Friendly staff and quick service!!! And great sales what more could a person want!
I love bath& body!!
Ive always been a huge fan of bath and body works! I love that they dont test on animals and I will always support them for that. They are constantly bringing out new scents, so you can always find something that tickles your fancy. They put out awesome coupons and run one day sales quite often. They allow you to use multiple coupons too! Now they have the white barn candles next door and those come in tons of different scents too
Gorgeous, so many pretty things to buy. I wanted them all!!
Nice for gifts and. Things for kitchen and bath
Everything smells so nice i buy all my lotions here
Love this store. Great for gifts it self pampering. Selection can be a little overwhelming. Usually have good sales or coupons
Not enough informed employees on the floor to explain sales
Friendly and helpful staff!
Lots of cool stuff and it smells good.
Nice store with excellent customer service. Wont always find what youre looking for but can find something to replace it. I love that you can return unused items without a receipt.
Very friendly store
I love those place.
Always have good service. The coupons for me do come in handy. A wide variety of fragrances.
Pushy employees but other than that ok
5 stars
Staff is always helpful. This is one of my favorite stores to visit both online and at the mall.
Dropped my coupon in the store and lost the coupon. They still allowed me to use it on my purchase.
Love the hand soaps and body sprays
These soaps smell so good, I wish they has the coffee candle around more often! A house smelling like fresh brewed coffee would be heaven
The staff at this Bath & Body works (particularly MJ, Caitlyn, & Angie) are absolutely fabulous! Everyone was so helpful and friendly. They took the trouble the re-ring our items 3 separate times in order to accommodate our Black Friday coupons! They were so gracious and made our Black Friday experience excellent!
One of my favorite stores
Love! And staff have always been friendly. Recharge Aromatherapy is my favorite. But the new Love one is right next to it!
Over eager sales clerks but nice. Very empathetic towards my client. Get bombared w sales fliers on email but never get the coupons. Last week asked a. Clerka question about the plug ins and got snotty answer
Very nice clerk took good care of me immediately
Sold out of a lot of different candles
Always stop in here when Im at the mall.I love all the different seasonal fragrances.I mostly shop for there candles, wallflower plug-ins, handsoaps.My favorite fall fragrance is Leaves.Smells so good.The staff is very friendly and helpful.Always puts me in a happy mood walking thru the store, as you can Def smell the fall fragrances .... YUMMY !Definitely Recommend ...🌸🌸
I had a really bad experience with the manager, on my b-day, dec 7th candle day, I went in and bought some canndles and my sis works there and I was gunna hang around the mall till she got off and the manager misunderstood and thought I was hanging in the store the whole time and started yelling and freacking out at me and it was really uncalled for when I tried to correct her she said she didnt want annoying kids distracting her emplyees. I was taken aback because I didnt think a MANNAGER would ever act that way towards customer. Her name was Andrea and honestly if you ever go there be aware of the way she treated me. I will prolly never go back there, from now on Lancaster and Hanover are my places.
The staff here are awesome and very helpful especially John..thank you for helping put together the perfect birthday present
Really bad customer service. Was not greeted and not helpful or welcoming!
Lots of great choices! Friendly, helpful staff!
The workers were very nice and they got a great new fragrance and :-)
Beautiful store. Huge selection. Helpful staff. Good deals and sales going on.
ALWAYS helpful. Love playing with all the lotions and smelling the new stuff
Toria is so kind! She is so professional and friendly and treats our family like her own! I love this B&BW because the employees are so personable and helpful. The store is clean and well maintained. Great place to shop with employees that help you in any way that they can. Thank you York Galleria gang and thank you Toria!!!!
The best body everything.. love all the fragrance..
I love this place, you can get good ideas for any room in your home
My favorite smelling place in the world! Seriously, staff is always great! I do love your candles, lotions, waxes, soap, car air fresheners, OK EVERYTHING!
Friendly atmosphere, but the lights are too bright.
I love this store and the staff are always very helpful and attentive.
Love this brand. They are located in the mall. Awesome staff & customer service.
The customer service was outstanding and pleasant Ill most definitely come again
I love White Citrus.
The staff is extra helpful and friendly. They tell you about promotions and new scents.
Nice friendly staff, great sales today....😏👍
The usual items. Salesman (yes, man) totally loud and obnoxious, running around the store yelling to other employees. Very unprofessional. Im sure hes fun at parties but not in a mall store that caters to women.
So many amazing deals and scents to choose from!
I love this store for all my smell good needs.
Registered ladies very unprofessional see me standing there and ignore me I did not know the the line was at the other store they ignore me, wont be going back to this location be friendly let your customers know where the line was instead of talking among yourselves.
Love this store, recommend the Beach line of products.
Great deals and prices as well as good customer service
Amazing place. Like it as much as my wife.
We went a couple weeks before Christmas, the store was packed, staff was overwhelmed. We were looking for 1 specific item and ended up dealing with 3 team members to find it. We ended up searching through drawers and bins. Eventually, we found it. Staff was friendly and wanted to help, they just didnt know where to look for this particular item.
Im not getting emails so cant get the sales use to be a nice store
Only place to get wonderful smelling body wash n,lotion
We always enjoy the sales and can find something that we like. Sometimes the smell can be a bit overwhelming.
Best place ever for lotions and gifts.
Great place and lots of seasonal stuff they have out
Love to buy my body wash there!
Good stuff
They had a great sale.
Always have new and exciting fragrances
Love it. Nice scents and products.
Good smells.
Love this place large variety of fragrances
My favourite place ever!
Love their scents!
Good body sope