Melissa was awesome to work with she was very friendly and informative. She even stayed after hours to help set up my fiancé’s dream car! The dealership was super clean and very nice in comparison to others. Very happy we ended up purchasing our vehicle from North Point Volvo and we will definitely be coming back!
I came to North Point Volvo to trade in my car for an upgrade. I worked with Anthony Jones and he was excellent. I drove from Chicago so we started the process about 2 weeks prior. Once I arrived the process was seamless and efficient. Anthony was extremely helpful, answered questions, and thoroughly explained my trade-in value. Then once the paperwork was done took the time to explain the features of my new car and even found an issue with the voice command and had the service department fix it before I left. Overall was the best experience Ive ever had buying a car and I absolutely love my new car.
My recent purchase at North Point Volvo was seamless. It was a pleasure working with Anthony Jones, he was friendly, efficient and very knowledgeable. I never felt pressured into making a purchase, and Anthony followed up after the purchase to answer questions I may have. Overall it was a great purchase experience.
I reached out to North Point based upon a listing on Auto Trader. I was put in touch with Rick Small. Amazing!!! Straight shooter, fun, and so accommodating. I had my elderly mom with me. Susie in finance was so helpful, got my mom a snack of Oreo’s while we waited, and walked me through everything. I understood my purchase, felt comfortable, Rick walked me through operating my vehicle, and was given A++ service. Go to see Rick at North Point Volvo!
Our latest is the 4th car we have bought from Anthony Jones. We are extremely pleased with his friendly and professional approach and his complete knowledge of the cars. He is a joy to work with and highly recommend him to any new car buyer.
Anthony Jones was absolutely wonderful to work with. Our experience purchasing our new car was efficient, easy and a pleasure. We were in and out of the dealership in an hour- which never happens! No games, no back and forth, purchasing was straightforward and simple. Anthony spent the time going over every feature of the car and made sure we had all of our questions answered. He was professional and kind. We loved our experience and look forward to working with this dealership in the future.
We stopped by North Point Volvo this week and were very pleased with our experience in dealing with sales rep Anthony Jones. He didn’t waste our time, answered our questions, and made our experience quite pleasant. We ultimately found the car that we were looking for and closed the sales process within about 2 hours. I’d recommend their financing department as well. All in all a quick, seamless, and very satisfying experience!
We were just browsing and left the dealership with a 2021 Volvo. Anthony Jones was our sales consultant and he was fantastic. He could not have been more helpful! The entire process was a breeze. Thanks Anthony!!!
Love this place. I didnt buy my Volvo here. I got it as a used car from another dealership that I found online. I will buy my next Volvo here when the time comes. I use the service department to maintain my Volvo. Zach is my service assistant. He takes the best care of me and my car. I dont live near by so some how I manage to make an appointment and loaner car whenever I cant wait. I trust Zach implicitly with my car and its service.
Worst Dealership Ive experienced... I wish I could give them NO STARS... I bought a pre-owned vehicle in May and once I finished signing my lease and all they were pretty much unresponsive. They do a detailing once the car is purchased and when I went to pick up my car, there were still dirty crumbs and stains that we had specifically talked about BEFORE the purchase. The salesman continued to say itll all be clean... I went back for a re-detailing and not only did I get an additional oil smudge, but it looked like they just vacuumed.. That is something I can easily do myself. The pre-owned manager had told me I can go get my car detailed elsewhere and he will reimburse up to a certain amount, once I get it detailed and he has been unresponsive for 2 weeks now.I have now gone to the Buford Volvo, which I regret not purchasing my car through them.. Their customer service is the best Ive ever had. I ended up going here, since the North point location was so difficult to communicate with and found out that this car had water in it before it was even purchased... Thankfully the car is still under warranty, but if it wasnt I would have had to drop close to $9,000 in repairs... North Point Volvo did a poor job with the Pre-owned checks and sold a car that Im having to get fixed now...North Point dealership responds with a very its sold so not our problem anymore kind of attitude.
I have bought 2 Volvos from Northpoint Volvo Cars and both times I had a wonderful experience! They had the exact car I was looking for. Melissa and Anthony did a great job helping me. They are very knowledgeable and helpful. Their customer services is top notch!
Friendly and efficient service. Matt was wonderful. This location wasnt my first choice. But will be next time service is needed.
Purchased three cars from here in the past, 2011 XC90, 2013 S60, 2020 XC90. New sales leadership changed the deal we had agreed to, not once, but twice in a trade for my S60. The second time they told me I should go somewhere else to trade in my car (that I bought from them). I did! That was in March 2021 and since have purchased a 2019 S60 T6 from the dealership in Birmingham and a 2021 XC90 T6 from Volvo of Marietta. This dealership lost over $90K in sales from a repeat customer because they tried to screw me on $500 in (previously agreed to) trade in value.
Ive always believed that the best sales person is the person thats not trying to sell you anything. Anthony at North Point Volvo will make you feel comfortable through the whole process of buying a new car. No pressure. No stress. He just tells you the facts and lets you decide. I highly recommend Anthony. We just bought our second XC90 through him. You wont be disappointed!!!
I received a stellar performance... Mr. Ryan Wilson gave me celeb red carpet service...This was my very first time making a purchase within a dealership in my lifetime. Mr. Wilson made it an unforgettable experience for me. I will cherish it always...I purchased a XC90 and I absolutely love it... I have made a few calls to Mr. Wilson regarding the features/accessories that the XC90 offers and he has always been available to assist. I truly do appreciate him going above and beyond for me in this experience. Thanking you dearly for everything, Mr. Ryan Wilson.
I hate buying cars. The aggravation of negotiating a price, the hassle of spending the whole day in a dealership - it is terrible. However, Volvo and Anthony Jones at North Point Volvo have changed all that after 33 years. I went with the new Volvo subscription service. I was able to do everything online very quickly, configure the car we wanted - not one I had to settle for on the lot - and get it in less than 2 weeks. Anthony Jones kept great communication from the beginning and once my car was in, made a convenient appointment for me to come an pick it up. The paperwork literally took about 5 minutes, but then Anthony spend 40 minutes with me going over everything about the car (Much better than anyone at Porsche, BMW or Mercedes ever did with our previous purchases) and making sure I felt comfortable. He called to make sure that everything was going well the next day, and then again the next week. WE LOVE OUR XC90! We love the subscription service and we love Anthony Jones and North Point Volvo! This is a place I am sending all my friends. Finally a great feeling after buying a car. Thank you thank you!
My wife and I recently purchased a vehicle from North Point Volvo and we were extremely happy with the experience. Our car salesman was Anthony Jones and he is one of the best sales persons we have ever encountered. From the initial meeting he was courteous, knowledgeable about the brand and patient. We were never rushed in the process and arrived at the decision to purchase the vehicle in our own time. Anthony took 45 mins after the transaction was completed to ensure that we were familiar with the features of the car. He has also made himself available to answer any questions we may have for the duration of our ownership. We would definitely recommend North Point Volvo and Anthony to our friends and family.
I am very pleased with North Point Volvo service department. During a recent service appointment I asked Anthony Jones to locate a specific Volvo. He maintained communication with me throughout this process. I took possession of an xc90 yesterday. Anthony is very knowledgable of Volvo tech & equipped me to access these features in 2-3 hours. I am confident that I can now utilize these high tech features.Proud owner of a Volvo xc90
Best dealership ive been too. Bought a used car and it was amazingly priced. Everyone there is super nice from receptionist to gm. I worked with 2 salesmen i wish i could plug their name but they only have 4, so you will most likely be with an amazing person. Got a better apr than my credit union!!!! They are for your best interest! They make you feel welcome and at home. Im a car salesmen for totota and i wish my dealership was like them. I promise that if you that stopping by will be worth your while.
Very happy with my new S60 from North Point Volvo. I worked with Anthony Jones and he was accommodating and helpful from the test drive to my purchase a few days later. By far the easiest car-buying experience Ive had.
Would highly recommend this dealership. Had the pleasure of working with Ryan Wilson; he was patient, informative and such a joy to work with. Came in on his day off when I picked the car up and he spent a good 30 minutes showing me features on the car, helping to get my phone set up on Bluetooth, etc.
We had a great experience with Melissa Wadley from North Point Volvo - very knowledgeable, helpful and accommodating. She expressed true interest and care in helping us in finding the perfect car - thank you Melissa!
Awesome service from the North Point Volvo team, especially Anthony! I purchased a used Acura TLX from him last Saturday. I was in Atlanta 4 days ago and met him, and he didnt make me crazy with followup calls. No pushy sales tactics. Calm and inviting car buying experience. Wouldnt hesitate to buy from Anthony at the place again. I highly recommend them.
It speaks highly of a dealership that retains its sales people. I purchased my current S60 three years ago through Anthony Jones. When my daughter recently needed a new vehicle I didnt expect to see him. No hard sell. He is thorough and most of all, he listens...the most important trait in a sales person. Its no wonder that hes been a fixture at North Point for 24 years.
I visited North Point Volvo last week as we were in search of a new vehicle. We worked with Anthony Jones and the experience was exceptional. Great customer service, easy conversation and no pushy sales mentality. Anthony truly cares about his customers. Will certainly use Anthony again on future searches!
Bought a 21 XC40 her and the sales person Ryan was excellent. My wife loves her car. I have a 21 Volvo I got from out of state and we have taken both cars here for service and the service people are excellent.I wish you could put a review in for different interactions.Update 7/21I have a XC40 I purchased somewhere else and had a few issues. My service advisor was Matt and even though they were backed up he did everything he could to have my car done as quickly as possible. He did a great job of making sure all my issues were resolved and provide exceptional customer service.
I cant say enough about my glorious experience. I had my first Volvo for 15 years but knew it was time to upgrade. I started out elsewhere, but as soon as I walked in the door I knew I was in the right place. Everyone from the receptionist, to my salesman [Anthony Jones] and the business manager [Ms. Brown] made me feel special. Not to mention my car is out of this world!
My husband and I had an amazing experience working with Anthony Jones. He was knowledgeable, kind, and patient with all my questions. In the past, purchasing a car was extremely stressful and I felt forced by the dealer to make a quick decision. This was NOT at all the experience I had with Anthony at Volvo. He took as much time as I needed showing me each feature of the models I was interested in before I test drove the Volvo that was best matched for our family. After the purchase Anthony spent well over two hours with me going over EVERY feature and button that came inside the new car. Upon leaving, he told me if I forget anything, or have further questions that I can always call him or stop by and he will gladly help. Anthony’s amazing customer service alone will be the reason I am now a member of the Volvo family for life. I felt that I wasn’t just another commission for him, he genuinely wanted me to get exactly what I wanted and made sure I did! Truly a wonderful experience all around. As a new mom, I wanted to feel 100% comfortable and confident in my purchase and Anthony made sure I left the lot feeling that way. Thank you for everything Anthony! Anyone looking for a Volvo, please call this kind man! He is truly the best!
I recently purchased a new 2021 Volvo XC90 at North Point Volvo. It was one of the best all around car purchase experiences ever. I got a very fair purchase price for my new car and surprisingly fair value for my trade-in without haggling. My salesman, Anthony Jones, was outstanding. He took extreme care ensuring I knew how to operate all the car features and exhibited amazing patience in answering all my questions. Kudos also to the parts and service departments in getting me a good price and excellent service to add a trailer hitch to my new SUV. Great experience all around.
After test driving almost every hybrid SUV out there, we fell in love with the XC90 plug in. With 400 horsepower, it left my previous luxury hybrid in the dust. The technology in this vehicle is amazing and the safety features are Volvo at its best. We worked with Anthony Jones and had the deal basically done before we stepped into the dealership. The car was waiting for us, Anthony walked us through all the features and helped us set everything up and we just signed the paperwork. The dealership was extraordinarily clean and overall a very pleasant experience. Highly recommend the dealership, vehicle and of course our salesman, Anthony!
I bought my car from North Point Volvo 2 weeks ago and had a great buying experience with Anthony Jones. He was very personable, knowledgeable, and took time to make sure I understood everything about the car before I left. He made multiple follow up calls to ensure I was happy and to answer any questions.
This is the best service department in the greater Atlanta area without a doubt. They are friendly, attentive, and knowledgeable. I intentionally drive 45 minutes-hr to get my car serviced here. Theyre loaner process was a breeze, as was the time I waited in the lobby area.I would absolutely recommend this service department to anyone!
Fantastic experience, finished up my 10,000 mile service checkup in 45 minutes!
What an amazing experience! I took my daughter car shopping on Wednesday and we visited at least 5 dealerships that day and the we went back out the following day. While on our first outing we stopped at both Chevy and Ford before stopping in at Volvo. We were assisted by Anthony Jones and shown a few cars, but we really liked the Honda he showed us. We went back two days later and bought it!
Just purchased a S60, and Ryan made the car buying experience pleasant. He answered all questions, and was very straight forward. I came in to test drive the vehicle the night before, and spoke about some options, the next day I made my decision, and since I was on a bit of a time crunch Ryan ensured that I was out as quickly as possible. Nothing extra, just simple. Thank you so much Ryan.
Highly recommended. Went in to ask about trading our car for a Volvo SUV. Anthony Jones helped us, he was very courteous and professional. He took the time to explain all the options and models. When we settled on a model he took ample time to train us on all the features of the car. Dont look any further if youre looking for your next Volvo.
Came in from out of town to look at an XC 60 I found online. While we started off with a bad experience with our first rep, we ended up getting to work with Anthony Jones and he completely turned our experience around!! We had a great experience with Anthony and I bought the vehicle! He really took the time to teach me about the car and I love that he doesn’t see his job just as “one and done,” but instead he is willing to be a resource throughout the life of your car. He is truly the best and I love my new Volvo!
North Point Volvo is fantastic. From purchase through service, they have always gone above and beyond on customer service. That is why I dont hesitate bring my car back whenever it needs service.
I just leased my 3rd Volvo from Anthony Jones and North Point Volvo. He and this dealership have been great. New updated and clean facilities.
Super nice, friendly, and helpful. Tony and Drew made my car buying experience quite the delight. I would recommend this dealership to anyone. And, I LOVE my new car!
Came in for regular service on an XC90, the representative seemed more than a little annoyed with his job and the simple questions I asked of him. The service itself went well as far as I can tell although it did seem rather expensive for an oil change and tire rotation.
I recently purchased a CPO XC60 after visiting several other non-Volvo dealerships in the area. Its actually my second Volvo purchased at North Point Volvo and was happy to give them another sale after shopping the competition. The Service department is awesome (shout out to Zac Stetner) and that played a big part into deciding to buy another Volvo. Salesman Anthony Jones was easy to work with and thorough in introducing me to the features of my purchase. The sales manager Mark did not hesitate to honor a promise in making my purchase fully satisfactory.
Anthony Jones provided an excellent overall customer experience. He was knowledgable and easy to work with.
My wife and I recently purchased a Volvo S90 from N Point Volvo. N Point Volvo salesman Ryan Wilson gave us exceptional service from beginning to end...We actually closed the deal over the phone and the first day I met Ryan is when we picked up the car. He was professional and prompt. Everything we discussed prior to picking up the car was on point...We are more than satisfied with Ryan And the N Point Volvo staff.Best Wish,
Despite dealership prices, service over the years has been very helpful and convenient and seem to always get what I pay for or more. Zack is very valuable there.
Ryan Wilson at Volvo North Point is the best! We arrived at the dealership rather late the Saturday afternoon. My daughter and myself each leased a XC 40. My adult son text with Ryan before we arrived Agreeing on the best price ever.Ryan Wilson was thorough, he knew what he was doing and could answer every question we had about the cars. There was a huge storm when the cars were handed over to us. Ryan had the cars parked under an awning, ready for us to leave. This Volvo is so fantastic and easy to operate. The best car I have owned/leased so far.Thanks Ryan for making this buying experience the best one so far. I can highly recommend this dealership.
Being a first time Volvo owner, I was blown away by the attention to detail and high level of customer service that I was given by my salesman, Anthony Jones. He was the consummate gentleman and guided us through the process of making ownership of a Volvo a wonderful experience. I would highly recommend North Point Volvo and especially Anthony Jones for his expertise and knowledge of Volvo vehicles. He has made himself accessible to us post-sales whenever a question arises and that has made the experience all the better.
Anthony Jones was very helpful in our experience of purchasing a vehicle from North Point Volvo. We arrived and new the car we wanted to look at, and he didnt waste our time suggesting other vehicles. He was very courteous and spent a significant amount of time showing us all of the bells in whistles in our new XC60. He was very knowledgeable of the car and its features.
UPDATE: 1.23.21 - The below from the dealer is completely false! I cringed reading it seeing that no apology was offered about my experience. Further, I was not at that dealership for 2 hours—wrong person. I also left after telling Anthony I didn’t want the etch fee. Most companies at least on public forums offers a call or something apologetic but the proof again is below for you to read. Not every customer receives the same treatment and that is apparent.I went in interested in an S60 and was working with Anthony Jones. I found him to be pleasant, but also not direct in answering my questions. I was ready to purchase the car (I had already done my research) but had a problem with a $249 etching fee. Anthony refused to help. Pretty much dismissed me at that point and went on to another customer. I got a called from North Point Volvo’s customer service team a few days later along with a text where we discussed my concerns, yet, no return call about how I felt I was treated. After a few weeks, I noticed the price dropped on the car. I called back and spoke with Drew Hunkin who at first told me he couldn’t help but that he would have someone call me back from used car sales. About an hour later he called me back to say he wasn’t helping me and the fee stood. Interesting that they would prefer not to sell a car than to waive a $249 fee. My financing was also already secured with my bank so I wondered if that was also a reason for them not to work with me, but either way...I found the fee to be unnecessary. As a woman, I should have known I would be dismissed but I was hoping for better. ****WOMEN BUYERS BEWARE!! ****
Ryan Wilson went above and beyond my expectations! Anyone wanting to buy a car ask for Ryan.
Wonderful experience with entire team. They made it so easy. Anthony Jones has gone above and beyond to help us. Best customer service!
Just bought my second Volvo XC90 from Ryan Wilson. Ryan made it very easy to do business with North Point Volvo, and Im glad I came back for excellent service.
I recently purchased my second Volvo from North Point Volvo since my first experience was so good, my first Volvo has been my favorite car ever, and the Service Dept here is fantastic. I found the exact car I wanted and set up an appointment. My sales advisor, Anthony Jones, was fantastic. He was extremely knowledgeable and helpful, but not at all pushy. Negotiations were smooth and easy. It was bar none the best car-buying experience I have ever had. Highly recommend!
Got the job and repairs finished. Great waiting area . Clean restrooms, well light areas plus wifi.
I recently purchased a new Volvo at North Point Volvo. Anthony Jones was extremely helpful and made the purchase experience easy. He did a great job helping me set up the technology in the car as I took delivery.I was also impressed by the precautions this dealership is taking to keep customers safe during the pandemic. As I shopped around, some other dealerships did not seem as clean and safe.
We bought a beautiful Volvo after searching casually across a few different brands for a few months. Anthony Jones is the best rep we encountered. He was top notch knowledgeable since he’s worked at Volvo for 19 years, was not ever distracted, never got frustrated with too many questions (we’ve lived in NYC the past 10 years without a car SO WE HAD A LOT OF CAR Qs!). He made sure we knew he valued us and will be there for us even after we purchased a car.
I bought a pre-owned 2015 Acura MDX more than 2 weeks ago. I had an excellent experience with this dealership especially with sales rep ANTHONY JONES... He was very accommodating. Did a follow up call but never pushy... very professional 👍
They do not have all volvo trims, e.g. v60 or v90. They are limited in their selections.
Called several times to inquire about a car. Left several messages with no return call even after being promised twice! Ended up getting an answer from Nalley Lexus and found a better vehicle so it worked out.
I had only good experience at this Volvo service department. Matt is a great advisor as he owned the issues working with the extended warranty and keeping me in the loop. The outcome was the best possible one for me and my car. I know a lot about cars and the ones I own.I have also interacted with Zach and he was also very easy to work with. This is my go to place for Volvo service.I went to Marietta Volvo a few times, but their service and prices are worse.Best auto service I have ever experienced in the last 30 yrs and Ill consider this for my next purchase.
Just got a XC90 from them. Ryan was terrific to work with, he got us into the right vehicle at a great price. He made the process simple and easy. Definitely recommend North Point Volvo and Ryan Wilson.
My first time visit here for my car 1st 10k service and this dealership is very clean and they welcome me with humble. Service advisor Garrett very helpful and took care of my car needs and issues and explained about the service that performed. They have good service specials as well and I did get wheel alignment special for $100. Only reason 4* because of the loaner car service took 2hrs and they are not clean. Though the wait was long they have lounge to relax and starbucks for refreshment. Though we didnt purchase from this dealership but they treat you good. Will definitely recommend and suggest North Point Volvo for your car needs.They follow covid rules and kept the service area and Restrooms are clean and hygiene. Every employee seems to be very professional and covered face masks. Well done Volvo.
Strong recommend for North Point Volvo, and Anthony Jones in particular. We needed a new (or new to us) car, and Anthony made sure we got the best car for our needs. We got a gorgeous 2yo XC60 with low miles that had been extremely well taken care of. I took the car to a mechanic I trust just to make sure it lived up to all the claims, and he said that the car is in fantastic shape. Anthony showed us all the ins and outs and really took his time with us, even calling a day later to make sure we knew how to operate the many functions and to make sure we didnt have any more questions. David in Financing was also great to work with, making everything very simple and having everything prepared so things only took a few minutes. We are looking to buy a new car next year and will be going back to North Point Volvo thanks to the great service and fantastic people who make car-buying easy.
I recently just bought an XC90 from North Point Volvo and live in a different city. Ryan Wilson was so helpful and patient with me during the whole process. He answered my many questions via text and phone call. He expedited our paperwork and within 48 hours of signing, my car was delivered to our house. He then took the time to walk me through the features of the car via phone. The car is amazing and the service I received from North Point and Ryan were excellent. I hope to have this car for 15+ years, but whenever the time comes, I will certainly go back to this dealership to buy again.
Only visited to go to parts. I worked with, and will always work with Walter. Great guy. Knows his stuff. Very professional and friendly.
I recently purchased an Xc60 from Anthony Jones. He was a pleasure to work with and provided a fast and professional experience start to finish. This was the easiest and most pleasant new car purchase I’ve ever had. I would I highly recommend consulting with Anthony to anyone.
Ryan Wilson could not have made things easier. I live 2 hours away. We spoke on a Friday around 5pm and by Saturday at 2pm I was driving off the lot with my Wifes birthday present, a beautiful 2018 certified XC60!
This 5 star rating is for Garrett Rhoton at Northpoint Volvo. Garrett Rhoton, specifically, was wonderful to work with. He even gave me his cell to be able to communicate with him which I thought was going above and beyond. He was very respectful of me and my time.
Great dealership, very clean and extremely knowledgeable staff. Anthony walked me through every feature of my new S90 as there are a lot of nice features with this car. Their pricing is also extremely competitive and lower than other Volvo dealers in the Atlanta area. I highly recommend them and be sure to seek out Anthony!
Anthony at North Point Volvo was very helpful and attentive. He was prompt in his responses and went the extra mile to make sure that we were happy with our purchase. Highly recommend! :)
If you are looking for a company that has great customer service, then look no further. We love Northpoint Volvo. We have purchased two cars from them and have absolutely no complaints. Anthony Jones makes car buying a breeze!
After a horrible experience at “the only Volvo dealership ITP” we decided to go back to Ryan Wilson at North Point. Ryan was NO pressure, no haggle, no gimmicks. He was honest about what he could and couldn’t do and we felt like family. Car buying has always been a dreaded task but Ryan made it easy. He asked the right questions and either had or found out the right answers. I cannot recommend Ryan enough!!! I love my new XC 90 and the entire buying experience with Ryan and North Point!
We purchased a used Lexus from Anthony recently. He did an excellent job for us. We agreed on a price over the phone and Anthony had everything ready for us when we arrived. We were in and out in 45 minutes. Anthony made the experience very pleasant. He was extremely helpful and to the point without being high-pressure.
I couldn’t be happier buying a car from North Point Volvo!! This is now my third car I have bought through them and every time I feel like it’s a fair and honest deal. Not only that, but Anthony Jones has been my salesman each time. He is professional, sincere, honest, and perfectly hospitable. He always follows up on the purchase and he makes time to check in and say hello when I’m there getting maintenance done. He has always found a way to get me into the best possible car in my price range....always! Drew and David make the financing part easy to do, too. Definitely a shout out to them!! They explained anything I had a question about. I don’t think I’ll ever buy a car from anywhere else! By the way, the remodel of the dealership is incredible. It’s a leek, spacious, there is coffee and sodas, television, business work space, kids playground and comfortable to wait in for your car to get fast service.It service and honesty like this that makes me not question where I’ll get my next car from.Thank you for making every time I go there be an easy, fair and totally exciting experience!!
We just purchased our 3rd XC90 from North Point Volvo. Each experience has exceeded our expectations mainly due to the time and attention the sales staff gives their customers. Anthony Jones is the most thorough and efficient sales person we have ever worked with. His attention to detail is unmatched. Our new car needs a class to learn all the new technologies but Anthony made sure we reviewed every feature and had all of our questions answered. This was another great experience and we will continue to come back to North Point for all our auto needs!
I stopped in the other day looking for a car and wasnt expecting to love the Volvo as much as I did. Anthony helped us right away and I could tell that customer service was top notch. He worked with us to find the perfect car and was incredibly helpful, professional, quick to respond. The entire location was careful to keep socially distanced and wear masks, which told me they care about their employees and customers. The entire experience was amazing.
It takes a lot for me to take to the inter webs and actually post a review but I felt compelled to do so regarding my recent transaction at North Point Volvo in Alpharetta. My salesman, Anthony Jones, was helpful and thorough from start to finish. He talked me through all aspects of my first Volvo purchase (which I Am loving by the way!) - briefed me on the crazy amount of technology available and demonstrated it. All of this was done in a 100% responsible socially distant and safe manner which I was equally impressed by. If you haven’t purchased a Volvo before (or driven) one I highly recommend you consider both at North Point in Alpharetta.
My husband has raved about this place for 2 years since we got our XC90 hybrid Volvo they found issues for the car like fixing the brakes and didnt just do the service they went above and beyond the call of duty. Including to find a car when there wasnt any loaner cars available
With many options of Volvo dealerships around Atlanta my wife and I are so happy we chose North Point Volvo. Tony Craig was our sales consultant. Tony was super professional and friendly. He took time to understand our needs and provided great options. We were never pressured and felt that we were able to make an informed decision. Tony also took to time to walk us through all of the feature of our XC90. I would highly recommend North Point Volvo and Tony Craig! Thank you!
Great customer experience. No pressure. Just folks wanting to make sure you have all the time and information you need to make an informed purchasing decision. Thank you!
Got a great deal on a beautiful XC90. Great staff, honest and transparent. Anthony and Drew were great to work with. Would absolutely recommend them and return again.
Salesman and everyone involved were honest and very helpful. Great people. I recommend stopping by there and talking with Anthony Jones. He has wealth of knowledge about Volvo’s. He will treat you like family.
What a wonderful experience we had at North Point Volvo. I cannot say enough great things about our time with Anthony Jones. He was well educated on Volvo, the vehicles options, safety features, and performance. The process to lease was smooth, and we are looking forward to seeing him in a few years to start a new lease. Great job, Anthony!
Had a great experience here, everything took under an hour (makes it easier when you have all the forms they ask for the first time) - Tony was great! Knew the car front and back and walked me through it before driving off the lot. Great bunch of folks here.
We are very happy with the service and sales at North Point Volvo. Anthony Jones is extremely helpful, detailed and knowledgeable. This is our second buying experience with Anthony and he exceeded our expectations! We love our new XC90 and Anthony made sure we knew every detail before we left the lot.
The technician addressed every issue I mentioned when I came and noted the work to be done. In addition. it was all under warranty!!
Terrible pricing and service. Will never buy from them again.
We had an amazing experience here working with Rick Small. He was kind and incredibly helpful. We walked away in the vehicle we wanted and the best customer service experience we’ve ever had at a car dealership. We will be back. Thanks, Rick!
We had an outstanding experience buying a used vehicle with North Point Volvo. Anthony Jones was highly professional and knowledgeable, including after the sale support, with no unwanted pressure. Ask for Anthony.
Anthony Jones game me a great deal on the XC90 and was more than fair with my trade. I will contact him again for future Volvo purchases.
Excellent service by Anthony Jones. Am a fan of Volvo and have always been a fan of this place since we moved to Atlanta. Thanks Anthony and Mark.
Northpoint Volvo has provided 1st class service to me for the last 4 years. On my second Volvo with them, will not look anywhere else! Talk to Ryan Wilson
Had a great car buying experience with Anthony Jones at North Point Volvo! He was experienced and professional without being pushy. Highly recommend him!
Wonderful experience with entire teamThank you Anthony to make it so fast and efficient
I purchased a 2020 XC90, Tony Craig was amazing, great to work with and made the experience wonderful. This was the best car buying experience I have had and I never went to the dealership. This was an online transaction and everything was done remotely. There were no games, I felt they were fair in the pricing. I would not hesitate to purchase from North Point Volvo and Tony again! Many Thanks !