I truly enjoyed working with Dallas. He wasn’t pushy, responded promptly to my questions, and was forthcoming about availability. When we decided to purchase the vehicle, he got us through the process quickly and comfortably. I cannot remember the name of the gentleman we worked with for the financing portion, but he was fantastic as well. We told him we only had two hours before we had to pick our kids up from school, and he got us out of there in two hours! It was the fastest, most painless vehicle purchasing process we have had, yet. We are extremely happy with our new Chevy!
This was my first time here and I am EXTREMELY impressed with all of the staff members here, but a SPECIAL SHOUTOUT TO RON in the service department!! He went above and beyond with his customer service and as a new customer I really appreciate it! I took my car to another mechanic shop before and they told me it would cost 3x the price of what it cost at this dealership. I am excited I finally have a dealership I can trust!
This was our second vehicle purchase with this dealership and we absolutely loved the whole experience. We knew what we were looking for and we’re in and out very quickly. We didn’t want to spend our whole day purchasing a vehicle. Reggie our salesperson was amazing to work with and made it happen. We highly recommend asking for Reggie!!!
We had the best experience at Malcolm Cunningham Chevrolet. The new car market is crazy with the semiconductor chip shortage and a lot of dealerships are gouging prices for new cars. We left one dealership after receiving an offer that was more than 30k over the stick price.We came to Malcolm Cunningham the next day and put a deposit on a 2021 Z71 Tahoe. They priced the car VERY reasonably given the market and could not have been more excited to take delivery of the car this past week. We love the shadow grey color and our boys love riding with the additional room in the back. Shout out to our sales rep Dallas, GM Grey, finance manage Louis as well as Malcolm Cunningham and Malcolm Cunningham Jr. The whole team took great care of us.
The service side of my experience was good. They were honest about their findings and did not push any non reveleant work that they recommend to be done. My car has been in for service 2 times in the past year and both experiences were equal and good.
I made an appointment with another dealership other than Malcom Cunningham to get a service done. I made the appointment at the end of August. However, the first available appointment that I could get was September 23rd. I ended up reaching out to Malcom Cunningham, where the advisor Terrance took care of me from beginning to end. Not only was he able to get me an appointment 4 days later (once the part came in), but he did a phenomenal job with communicating/following up with me in a timely manner. I hadn’t received superb customer service in awhile. To top things off, once the part came in, he was able to squeeze me in on a Friday and provide shuttle services. It was a seamless process! All that to say, Terrance is a great asset to the company! In addition, Malcom Cunningham Chevrolet in Alpharetta showed up and showed out with excellent customer services/repair services!
The experience was painless and smooth. We arrived at 645 and we were on the road home in our new car at 815. The people were friendly and informative.
Andrew our salesman did an absolutely amazing job helping my fiancé and I buy our first car together! Louis also did such an amazing job showing us the financial side of things which was really helpful as well! Both Louis and Andrew stayed after hours to help make sure we drove away in the car we wanted! We are so thankful that they were willing to do that! I would absolutely recommend to all my family and friends!
We needed our car serviced and we took it to Malcolm Cunningham Chevrolet they did a excellent job. Josh Rioux and Shawn are very knowledgeable and we appreciate the great job they did.
Ignacio was SO helpful and got us a great deal!! We are so so so appreciative! Made it all happen in one day and we even drove 2 hours to get there. Excellent customer service and overall experience! Thank y’all so much!!!!!!
By far the best experience I have had purchasing a vehicle. Andrew Loza made it so easy on us. Found the perfect car, great price and even delivered it to the house. I would recommend Andrew and this dealership to anyone. The finance team was even a pleasure to work with. Never felt any pressure. They were all laid back and so nice to work with. Great work Malcolm Cunningham!
I recently visited Malcolm Cunningham Chevrolet at 2175 Mansell Road. I had the distinct pleasure of working with Rodney and Dwight to secure a new vehicle and they were both amazing. Dwight was very kind, honest and extremely knowledgeable. He walked me through the entire process and showed me how to use all of the features of my new vehicle. From the application process, to financing and picking up my vehicle, I must say that I had a very seamless customer service experience. Thank you both so much for your help. I am loving my new truck.
Malcolm Cunningham Chevrolet provided an AMAZING car shopping and buying experience. They made the entire process extremely easy and truly valued my time and needs. Brian and Louis were a pleasure to work with and I would not hesitate to seek them out for any of my future car buying needs.
Buying a car can be a stressful experience. My recent experience with Malcolm Cunningham Chevrolet was not at all stressful – the sales experience was excellent. Unfortunately, the overall experience was marred when I had to wait over an hour for the dealer to wash the car (which it really didnt need, but they insisted on doing.) This delay was blamed on pandemic-related staff shortages, and, I expect, strong sales coming out of the lockdown! BTW, I love the car they sold me!
Really enjoyed the service I received while working with Malcolm Jr. He went above and beyond for the exact car I was looking for!When getting into the buying process, Louis, was super helpful and made that experience easy & enjoyable!!
Dwight help me purchesed a Chevrolet Equinox from here and I had a great experience. Very professional and great customer service! I would recommend to anyone! Thank you
Terrence was amazing. They did not see my car the first day, so they put a rush on my vehicle day 2 and had it done by the early afternoon. Terrence was super nice and accommodating. Very satisfied with the service department!
Great Dealership. Ask for Lance! Lance went above and beyond as we were looking for a truck. I would definitely deal with Lance again.
Excellent customer service. They made purchasing a vehicle fast and simple which is unusual when purchasing a vehicle. Automobile was in fantastic condition and priced right. The financing was very fair. Every employee is extremely friendly and professional!
I called Malcolm Cunningham to schedule a Bolt EUV test drive. When I arrived I met my salesman, Dallas, and he was fantastic. Dallas walked me through every detail of the Bolt including the engine, infotainment system, and safety features. I asked Dallas if it would be OK if I test drove the Bolt without him, and he said no problem. I just had to fill out a brief form, and he handed me the key. The test drive was awesome - the Bolt is very quick, nimble, and comfortable. Dallas followed up with an itemized buyers sheet. There were no hidden fees or other unpleasant surprises. If youre looking for a transparent and hassle-free experience, I highly recommend asking for Dallas at Malcolm Cunningham Chevrolet.
Ron in Service is a superstar, full of details about my 2016 Tahoe and he was very attentive to getting my truck back to me in a timely manner.Thanks. I only wished that I had gone to this dealership first. Going to a bad mechanic is like having a bad school teacher in your past, you end up playing catchup with your life.HBH
It has been 14 years since I purchased a new vehicle. I wanted something bigger because my 2006 mustang no longer worked for my growing family. My first stop was Malcolm Cunningham Chevrolet and Im so happy I made that choice. My sales associate De Silva provided top notch customer service. He listened and found be the perfect vehicle at the perfect price. I would recommend Malcolm Cunningham Chevrolet to anyone toeing the line like I was about upgrading their ride.
My experience was phenomenal!!! Robert (my salesman) along with all the others made me feel so at ease about buying a car. They were super friendly and professional. I’m very happy with my purchase and all the hard work that was put forth in making sure that I drove away a well pleased customer. Thanks and many blessings to everyone!
Just wanted to add a quick comment...After searching and searching for a 2021 Tahoe available to drive off the lot we only found Trucks that wouldnt be available for another 2-5 weeks. MC Chevrolet called us and advised they just received a new black Tahoe and a few hours later the deal was done. Ignacio was our salesman, who personally delivered our Tahoe to our home the following day. Thank you MC and a special shout out to D in Finance who moved things along nicely.
The staff is very professional and friendly. I love the atmosphere 😍.
Easy, friendly, and reasonably priced for a dealership. I knew my car was in good hands.
We traveled 10 hours from Ohio down to GA to see a new baby in the family, and halfway here we realized I needed an oil change ASAP. Thankfully I was able to call Malcolm Cunningham and get a same day appt, even though it was right at the end of the day. Im so appreciative they were willing to sneak me in, and especially grateful for Terry, who was more than polite over the phone and in person and was willing to take me on as a final customer before the end of the day - this guy deserves a RAISE! Thank you everyone here! Wouldnt have made it without you! (Literally )
Modene is and has always been a great point of contact at any of Malcolm Cunninghams dealerships. Hes very professional and gets the deals done, keep up the great work guys!
Great dealership. I didn’t feel pressured like most dealerships try to do. My salesman mr Rodriguez was excellent and got me a excellent deal on my c7. I would recommend anyone in the market for a vehicle to give Malcolm Cunningham in Alpharetta A strong Consideration. I have dealt with other Gm dealerships before, but this one is by far the best I ever visited. All of the staff are friendly.
Service was prompt and quick. Saw an service advisor as soon as I walked in. Service was complete within an hour. Pricing was fair and competitive.
I came in with issues with my Malibu, and decided to trade it in. Malcolm, Rodney and Louis were phenomenal and helped me through a very stressful decision. I am beyond happy with their customer service and help through all of this! And so happy with my new ride !
My salesperson Reggie was very helpful in getting the deal done quick and painless. Would definitely do business with him again.
The easiest experience with buying a car I have ever had. Everyone was helpful and kind without being pushy. I would definitely go there again.
Ignacio was my salesman and he was great! Smooth transaction and friendly environment. You’ll feel right at home!
My salesperson Brian was great! Kept me to the point but also gave me all the breathing room I needed. When I needed some help making the financials happen then Mr. Harrell took care of me and offered all the advice I needed to get where I wanted to be. Not a bad place to get your next car!
Always a great experience. Had an issue when i came for an oil change but, Ron in service made it all better. Friendly staff that takes care of their customers.
I had a great experiencing with my auto lease buyout loan process at Malcolm Cunningham Chevrolet Northpoint in Alpharetta. The entire staff was super friendly. The entire process was smooth and straight forward. They presented all of the facts in a clear and easy to understand manor. Overall I am very pleased with my experience at this dealership.
We were searching for a very specific vehicle and had an out of state trade in. Working with Andrew Loza and the team at this dealership was an easy, efficient, and above all, was an no-pressure experience. They gave us more than a fair trade in and made sure we had everything we wanted in the new vehicle. I would highly recommend this dealership and working with Andrew Loza.
This was the best car buying experience I have had in over 20 years. These guys are so nice, helpful and straightforward. Wish I could give 10 stars!!!!
Brian gave me such an easy car buying experience. He checked the car out for me, worked out a great price with smile. Will purchase from here again!
Dwight is awesome!!! He was so nice, patient and very knowledgeable about the vehicle I was purchasing. We walked in very frustrated due to another dealership but he and the entire team over there at Northpoint had me set and ready to enjoy the rest of my Saturday in my new SUV. I will be recommending this dealership in the near future.
Above and beyond what I expected. This is actually my 2nd vehicle from this dealership. The other was the Augusta location. Everyone is courteous and making sure my purchase is the right fit for me. I highly recommend them for anyone looking for a chevy lol
We really enjoyed our car buying experience. In fact, it was the best thus far. We purchased a 2020 Suburban from this dealership. Quentin is a no pressure sales guy and gave us a thorough overview on how to operate all the “bells and whistles”. He is very knowledgeable, honest, and did not hesitate to answer any questions. I highly recommend this dealership for anyone looking for a vehicle. Oh and make sure you ask Quentin!
I had the pleasure of working with Dallas on the lease of my new 2021 Chevy Blazer RS. Dallas greeted me at the door, listened, and delivered exactly what I wanted! Him and his team made the process fast and efficient. Derrett, the Finance Manager was a blast to work with. The staff at this dealership makes sure you are helped and comfortable through the whole process. Thank You to the team at Malcolm Cunningham Chevrolet.
I purchased this car from Pensacola, FL. Although it was a long distance deal, it was smooth and EASY. Rodney Harrell and Derrett really made the process stress free and made sure I got what I wanted.
Was an excellent experience. Everyone was helpful funny and kind appreciate everything. Thank you
Ignacio did a very good job. It was my pleasure working with him. He was personable, efficient, and knowledgeable. Thanks, Ignacio for all you did with my new purchase!
Thank you for a great deal! I appreciate the help Brian gave and working to get me a good price.
Had a great experience with the sales man. Nice guy treated me with respect. When we were in the test drive told me the price was about 35k which is what I was aware of and saw online. Once we sit down to talk about the price they show me the price of the car as 40k! I show them on Autotrader that it’s 34,777 and they say some bs of how it’s not accurate and it has to be from their website. then I show them on their website and they immediately apologize and what to work a deal. I immediately left and would rather pay 5k more elsewhere then give them my business. Stay away.
Logan was the best. He totally aced this visit. The fastest I’ve ever been waited on and truck serviced. I really appreciate it. Thank you Logan.
We’ve been through plenty of dealerships in the area and the experience here sure was the best. We were in and out with a solid deal within the first two hours of getting to their lot. Andrew Loza is an awesome salesman and very understanding if you are transparent with him. I came with a well researched backed price and my man was able to reach it quickly and without much hassle. I hate having to leave a dealership to get to my targeted price, but I didn’t have to even threaten walking out on their offer to get to my price! Choose Andrew Loza if you go, tell him Vu sent you haha!
Dwight is an honest, amazing, and trustworthy salesman.He is exceptionally knowledgeable!
Terrance was very helpful with questions on my 2017 Chevrolet Impala, Great young man!
They were professional and they explained everything to me in a way I could understand what was needed for my car.
I must say that Andrew Loza is absolutely the best sales consultant. I love a person that is honest with the details. I will be sending all my friends to him.
Good service. My only complaint is I had to use an Uber too and from because they didn’t have a shuttle
How dare yall speak bad about MR CUNNINGHAM HE IS THE NICEST MAN I EVER MEANT IN MY LIFE SO RESPECTABLE .... THIS MAN WORK HARD TO GET WHERE HE IS IT NOW KNEW THIS MAN SINCE EARLY 2000 SINCE THE DEALERSHIP OFF I_20 ... MAN Deserves 20 STARS
Dwight is an excellent salesman. No BS got things on his side done. Service department struggled quite a bit. If I could give them a separate rating it would be a 1 star. Put wrong size wheels on our Camaro SS. Took them all day to get the wrong size wheels on the car. I would gladly buy a car from them again. Just stay away from the service department.
Malcom Cunninghams sales team (and finance) was informative and answered all questions without being pushy.Andrew Loza is a diligent person -- and recommend him for new or resale trucks.My only concern was the understaffing in car detail department. The sales mgr did make things right -- but thats an area to improve on customer experience
Brought truck in to have the transmission fluid exchanged the service writer Terrance keyed in wrong service for a brake fluid exchange instead. Its hard to make time for service. When the service I requested is not performed it makes it even hard and little trust in the crew. Terrance had left for the day, Tim closed out the ticket he was great and apologized. Tim also called Terrance to ask him about it. Terrance told Tim he would call me and make it right after over a week I have not heard anything back.
Very easy to work with Brian Cosgrove! We got a great car and drove it off the lot the same day!
Had a great experience with them . Though I wish my interest rate was lower they were kind and helpful and made the process easy. The only way it could have been easier is if they would have taken my trade at the price it was worth. I ended up selling my trade privately to car max for over double what the dealership offered . I’d recommend that to anyone The employees were kind and courteous and friendly they made the process as easy as the could . .
Went to get my oil changed. They were fast about it. Was there less then an hour. Love the people there. Great customer service. Everyone is very friendly and kind. I will be continuing to come here for my vehicles. I recommend this dealership to anyone.
I had the pleasure of Chase helping me through my car buying process. I told him what I wanted and the price range and he made it happen! Fast too! I didn’t feel pressured into making a decision and had every question answered immediately. Highly recommend coming here and asking for Chase.
Everyone was very friendly, knowledgeable, and helpful. Im very satisfied with my experience. Rodney Harrell and Andrew Loza went above and beyond to make us happy!
I purchased a 2017 Jeep Grand Cherokee June 1st 2021. The truck had 90,000 miles on it for $22k. A couple things about this dealership. One my sales man wasn’t as honest as I expected him to be I was under the impression I was on a lease at an interest rate 5/7 % but after educating myself I am actually paying 12.5% interest wich totals my payments to the truck to roughly $33k. But don’t worry I will be trading the truck in soon before that price is met . Secondly the engine light came on 3 weeks after my purchase. It was on and off until recently it stayed on and the truck lost power. Essentially the dealership got over on me. I brought the truck in for appointment that was scheduled by my salesman who NEVER showed up to the dealership and had me waiting for an hour and a half for a loaner vehicle. Come to find out there were no loaner vehicles available so instead I am currently riding around in a equinox with laminated paperwork on the windows because the car is being sold as is. After contacting the service department regarding my truck they were extremely dismissive and pretty much insinuated that they’ll call me when there ready until then leave them alone… this is why I hate the corporate world . If your not a white man in a buisness suit you have to literally demand your respect to be treated fairly. I will take this L. I was impulsive and so excited about the truck but I am also learning everyday as I have owned 3 vehicles and never financed one before. Big step for me . Anyway I’m not gonna say every single staff member is corrupt and irresponsible such as my finance manger and sales man have displayed to me but I will say look over all your options before committing to this place. I sure wish I had .
We had a great experience at this dealership. Our salesman Dwight was very patient and knowledgeable, we love our new tahoe!
Andrew got us in and out with gr8 service...big shout outs to that guy..the experience was better than it was when I bought my first truck from MC Ford out at snapfinger..Were big on customer service and the staff didnt let us down..thanks guys..definitely worth the commute through the ATL traffic to purchase our vehicle ..😉
Malcom Jr. did an amazing job with finding the car I wanted. Thank you!
Changed to 5 stars as I was comtacted immediately and my issues were resolved. My faith has been restored.Bought a $55k vehicle and intended to return to buy a $60k+ truck. The purchase went very smoothly.HOWEVER, two days of calling and 6+ phone calls later; I cant get anyone in the service department to answer the phone or return a phone call. Unbelievable that after purchase care is so dismal!
I bought my 2018 Dodge Journey from here and I am in love with my vehicle. I will be coming back in the future when its time to trade it in. 😊
Service department has terrible communication skills. My car has been in their care for four days and I have not gotten a single call. I have been calling and can barely get ahold of someone. The receptionist takes my message and no one ever calls back. Just bad Customer service skills all around. Would not recommend and would not return.
Brian and Rodney really helped us out buying a car. Really worked with us and our parameters. Highly recommend these two guys if you come in.
Andrew Loza was super helpful and he listened to all our concerns and wants. He was not pushy which is rare to find in a salesman. I will be coming to see him again for our next car. Thanks for everything Andrew!
Every since I bought my car it has been nothing but problems with it. In June I took my car to the dealership I got it from because my check engine light was on and blinking at 58000 miles and under warranty....They told me it was nothing wrong with it.. Now the whole engine is gone at 62000 and they are not willing to take responsibility...GM has sent messages to them...I have called numerous of times to speak with the owner before try to contact a lawyer, no one never calls back....This is how they sent my car that I owe 16000 on.
Malcolm Cunningham we make it easy. This is very true they asked me what I wanted to pay a month they made it happen I was in and out a very easy experience.
I had a great experience with Ignacio Ramirez buying a vehicle from Malcolm Cunningham Cheverolet. He was very responsive, helpful and accommodating.Derrett also did a good job of explaining the loan and the best way to save money. I wish these guys were in my home town.
I appreciate the efforts to get my truck into my possession as quickly as they were able to.
Experience was great process was smooth and they made sure they took good care of me! I love my new car!
Once you get there they have great customer service but if you try getting the service center on the phone good luck. 2 days in a row they didnt once pick up my many phone calls and now my car is stuck there over night not getting anything done to it.
Love this place! You literally feel like part of the family! Very fast and professional. Ron is absolutely friendly, warm and welcoming. 5 stars!!!
The service department, and in particular Tim Phillips, always go out of their way to help me get the most out of my Chevy. For example, they have given my great tips on how to connect my smartphone, how collision avoidance works, etc.
Special thanks to Terrance and his staff for getting our vehicle fixed and on the road in time to complete our vacation. We appreciate the use of a loaner vehicle, and even more for him helping us with the return of two travel bags we left in the loaner car when we picked our fixed vehicle. Thanks for the above and beyond service. Jim and Diane
The service was amazing, easy process they worked until I was in my car!
Great staff! Terrific car buying experience.
Customer service sucks here if your not a regular they will make you wait til they service their regular customers first. I waited 5 hours for a check engine light. Never will I go here again
Quick service. Very friendly staff.
Writing for my daughter who had a terrible experience at this dealership. She had spoken to a salesman on Tuesday to see a truck on Friday and was contacted again Thursday for a appointment for Friday at 12:15. She drove 2 hours from home to see this truck and after getting there was told it had been sold the night before. No apology, nothing for her wasted time and money. She was very upset and let them know. If you cant keep your word about a appointment then I would be hesitant about anything they told me . I would not recommend or buy from this dealership.If she could give negative stars then thats what they would have gotten.
They didnt have the truck on their lot, but that didnt stop them from finding the exact truck I wanted else where, shipping it in and working a deal that was fair for everyone!
Quick turn around on my job while I waited.
My salesman Brian was great and I appreciate him staying so late to get my deal closed. The sales manager Edward and my finance manager Derret was awesome too so long after closing hours. I will definitely send friends and family to this dealership! I love the fact that you’re closed on Sundays.
Everyone was very courteous, and not pushy, which was very pleasant! I was sick during the time we were looking to purchase a vehicle, and the dealership worked with us through email and phone calls. Niguel Graham was wonderful to work with, he answered every question we had, and made the whole experience of purchasing a truck without going to the dealership a very easy and pleasant one. Niguel brought us all the paperwork, and he even delivered the truck to our home! We were really impressed that they followed up with us on a regular basis, but they were not high pressure or pushy, and we were appreciative of that. We will definitely bring our truck back to this dealership for all the maintenance, even though we have a Chevy dealer close to home. Malcolm Cunningham employees are all very nice and pleasant to deal with. Thanks for making the truck purchase as easy as possible!
I went in to have my current Malibu serviced. With no thought of getting something new. JDyina (hope I spelled it right) was so relatable & not pushy. Alex, you the man. Louis, insightful, knowledgeable.It simply was like talking to family. The whole crew here is so freaking amazing man. They changed my life & dont even know it. Great things are happening. And things happen for a reason.Again, to everyone at Malcolm, I appreciate you! We family now. Yall stop in & get your Blessings today.
Bought a new Traverse! Andrew was great! Very friendly and efficient.