Accompanied my boyfriend’s sister to this liquor store, I didn’t bring my purse. I wasn’t buying anything I just tagged along. The lady at the counter said I needed to show her my ID. I went to the car and the lady still refused to sell triple sec and margarita salt to her because I stepped foot in the store. She asked if she could come back later to buy what she needed and the lady said only if she comes back WITH ME AND MY ID.... I’m sorry but that’s so ridiculous. I’ve never in my life had this experience.Even at Publix which is strict with selling alcohol doesn’t do that. I’ve shown up to Publix and even other liquor stores with friends who didn’t have to show their IDs since they weren’t making the purchase. The lady was just doing her job it isn’t her fault, but this policy is so stupid. It really is. Makes zero sense. Never going into another ABC liquor store again. Extremely lame
Love that it was fully stocked. Cashier was very welcoming
If there are things you enjoy for the holidays or special occasions, 😉...I would recommend planning ahead or ordering well before that time. Good luck! Happy hunting!
Great selections and great service. I love trying all the different sakes. And the Korean shoju is great, the rice based vodkas are some of the favorites! Scott is very knowledgeable and helpful, especially with the sake!
I used to go to this store often, but 3 weeks ago I was shew by the late hours store manager, not sure what was happening to her, but I notice she was having a long day, me trying to brake the ice and have her to open the cabinet I asked her if her day was a long one I almost lost an arm :-P I hope nothing big was happening to her, but all I need it was to get a bottle out of the cabinet.
Great customer service! Every beverage we wanted was instock! Thanks, ABC!
Awesome people great service always...
Very eager helpful workers to assist me
Who doesnt love ABC. This particular location is older but well kept neat and organized with great promotions every week.
Clean. well stocked. Big selection. Friendly staff. Only down side is they close at 9 during the week.
Always nice and helpful staff.
I dont come here much only 1 issue a while ago with customers service but now they are pretty well groomed in customer service
Nice and clean as always. Friendly service. Good prices plus they had a sale!
Good prices and good quality products and cigar
The place was super clean and well stocked... The employees are super friendly and helpful!
I just witnessed a manager blame a customer for the companys failure to process her online order bc its system couldnt tell difference btwn android and iPhone order. The manager at the Forest City, FL location made that customer feel like she was not following orders when in fact it was the company limited platform. He told her Ill do it this one time but not next. You have to call customer service. The customer said I already called them and they told me head to store. She was even on the phone with customer service who apologized for error...but that manager didnt apologize for embarrassing her. She was a POC, soft spoken, proving the order difference in iphone vs. android (not flipped from yellow to blue) and he was white treating her suspect. That was horrible. The cashier was kind and gracious, also white, treating her with respect and belief of the system error, not placing any blame on the customer but trying to make it right.
Arrived at 8:45pm after work to get a bottle of champagne and they closed. Your sign said you closed at 9pm. Maybe you should update it accordingly as that is not the case. Thank you total wine for being the MVP!
Another fine location with helpful staff. Very pleased. A little different layout compared to most other store locations.
Great selection, customer service by Scott and Glenn plus recommendations based on my wine preferences and tastes for today and in the future.
Great selections, good prices, friendly staff
Bourbon selections are really starting to go south. I dont know if theyre being picked over as soon as they get deliveries or what but everything is like 80 to 90 proof and mostly low shelf or boutique brands. Good luck finding anything buffalo trace.
Employees were helpful and friendly.
Joe was AMAZING. He took the time to ask what we liked, let us sample a wine and made us customers for life. Best ABC ever. Definitely changed the way I see these stores! Now I know I can go when I need a great recommendation and leave with what I was looking for. Thanks Joe!
ABC liquor has a cigar that no one has.. sweet Jane by Deadwood cigar company. The only issue is.. that they run out pretty quickly so they need to order more because theyre very popular and an excellent cigar. Love ABC.
Our go to store in Altamonte. Not impressed with the scotch selections ( would rate it average) though highly impressed with the bourbon options.
My visit was quick, associates were friendly and helpful. The building was clean.
Friendly helpful employees, nice selection
Love love love this place. I dont think Ive been here once and the staff isnt friendly n helpful.
Never disappointed. Staff is great.
Clean, well stocked and organized. Knowledgeable staff who are eager to help customers.
Always great service and selection
Great people work here.
Friendly staff. Open great hours. Wonderful selection. Fast.
They would get 5 stars but they dont carry md2020😁
Alwayys a friendly and helpful staff
They do not carry Culitos merlot
The cashier was so friendly! Id be her friend lol
Large selection, great customer service.
Very disappointed that I could not buy my JD cuz my son was with me. Im 43!!!! Hes my son!!! Were not young kids & I didnt agree to buy some underage a drink...it was for me. NEVER again will they get my business!!!!
Always friendly and clean.
Very friendly staff. The associate that checked me out gave me a very honest feedback about a bourbon I asked about and suggested one he liked as a everyday drink. Very satisfied
17 year customer. Refused to serve me because my college-aged son accompanied me (per law he wasn’t carrying anything). Their loss. Competition’s gain. Sorry about your luck.
Great place with fine wine and champagneUpscale
Good prices with a wide selection
Not a giant selection, but the staff are excellent. And they will go out of their way to special order for you, even if it takes some time and sweet talking to get it! They get to know you and even remember what you usually get. They are very knowledgeable about their stock as well, a d happy to answer any and all questions that you may have. Not too many other places you can say that about these days :)
Joe is awesome! He is always willing and positive. Believe he will find you that perfect bottle.
The selection varied for both budget and taste. I did fine their fortified wine area to be a bit limiting but what they had was still good. Customer service is both fast and knowledgeable
Good selection, priced ok
Great selection, great prices, great customer service.
Great customer service and I can always find something I like!!
Easy in, easy out today
Love them! Customer service is great and the that work there are very well educated on the wines and liquors that they sell. Stop in and get a bottle of red wine.
Great selection
I wish that the beer selection was more robust. Sadly it used to be. The selection of liquor and spirits is very solid and at average price points.
Stopped in here while visiting town for a wedding. Staff was very friendly and they had a great selection of beers and wines. I actually found a few local favorites that made it worth the trip.
I received a gift card for my birthday and tried to use at the Altamonte springs store and they could not figure out how to input into their system. Customer service was horrible. She did absolutely nothing to help. I will never go to ABC Liquor store again. I will go to Totally wine were the customer service is 5 Star.
Best Prices in town, and the staff are so friendly and helpful here.
They always have what Im looking for 😉
Fantastic store with an awesome amount of variety and super helpful friendly staff that really know there stuff. great customer service and all around great store.
Not bad. Helpful staff. You can get male party favors here. Recommends 4pk wines in clearance section 😏
Our ABC has a lot of great stuff and many samples. Iy feels like an upscale place but not too pricey.
They always have sales on my favorite liquor
Always clean, friendly staff and good selection.
They had exactly what I wanted and it was easy to find, clean store with a fresh aroma
Always awesome! Very knowledgeable, friendly, and helpful staff!
Great service
The selection of wine and spirits is amazing. If you cant find what youre looking for there you wont find it anywhere.
Everyone on staff is very helpful. Have a nice selection of cigars and wine.
Shot time!
I went in to pick up some vodka I was greated by a sales lady she explained different vodkas showed me what was on sale. I purchased a few things. Great store, employees are very helpful.
Has a good variety. Not as much variety as Total Wine but they do have some things Total wine doesnt.
Fund all kind of wine from everywhere...
What can I say about a place that fills the void between a horrible week and relaxation? Very reasonably priced bottle and great service.
Great store, friendly staff and they carry Molson Ice which for some reason is difficult to find in Orlado area.
Man the have some great specials if you arent too picky on your brand
Always great prices and curbside pickup is available
Good prices
The range of options available for both wine & spirits as well as cigars is impressive, & the staff here are very friendly, welcoming & extremely helpful if youre looking for something specific!
FIVE Stars for selection of beer, knowledge of staff and location. This ABC has some of the best associates of any ABC I have shopped previously. Staff has great knowledge of beer and also a great selection to match! Now my go-to place for craft beers here in Altamonte.
Annoyed because I wasnt aware of the policy about not selling to adults if their kid was with them. A worker helped me and everything and didnt mention it once. Finally get to the register and they told me nope. Now I know after I wasted all that time shopping....
Everyone was very helpful in what you are looking for
I was not treated well today this has always been a great place to shop but not today some big shot was in the store and he was very loud and was rude to me. I will miss them.
Was looking for particular hard cider. Very friendly and helpful staff. Great prices and parking..
They stopped carrying a lot of the unique items. Made me sad.
Store is conveniently located..Easy access to the parking lot..Parking is plentyfull..Handicap accessable...Store is always clean and well stocked.. If you are in a hurry you can make your selection and be on your way quickly..If you want to your time to wonder up and down the isles and make your selections that works also.. Employees are always available to offer advice and point out selections that you may enjoy..Take advantage of the rewards system that ABC offers..
Great place to buy liquors and beers.
They always go out of their way to go beyond good service.
Great staff. Employees are very helpful. Very clean and organized. Prices are really good.
Great sales
Great drive up and pick up
I love the help I received! So kind and courteous. And everyone knew there stuff!
Great offers. A lot of options of wine, beers, wisky, and rum. Staff is very friendly.
Love it!