I go here all the time when I need to get some spirits for a gathering with my Fraternity Brothers or we are having a function with my colleagues from work.The staff are knowledgeable and extremely friendly. Today, I asked a young man about a product that was out of stock. He made another recommendation that was cheaper and just as good.
This has to be the most insane place Ive ever seen. Great selection on beer, wine and liquor.
Curbside service is fast and easy plus they have everything I need including unique liquors. The staff was so helpful and answered all my questions. Highly recommend for all of your drink needs and wants.
My wife and I went in for 1 bottle of wine, we left with 6 thanks to Will’s amazing suggestions. We appreciate him so much. Drinking the Courtney Benham now and so in love! Thank you Will and thank you Total Wine! We drive 20+ miles just to come to this location. We will keep coming back because of Will, thank you again!
Great store with a great staff that seem to love what they do. Who doesn’t like a great wine or a nice drink every now and then. I’ve been here many of times, and the staff have always been helpful. I really have appreciated some of the great wine suggestions I have been given in the past. It’s always nice to expand your knowledge, and horizons. Another great thing I have found over the years with this place are their prices. On many things I buy they seem to have much better prices then other vendors. Definitely give this place a try if your in the area looking for great wine or beverages. It’s a warehouse of happiness...
I just had a very unpleasant experience with an associate named shannon. She was so extremely rude to me. She belittled me. She wasn’t willing to help me in the slightest way and even got an attitude when I asked if she could find someone who could help, since I was obviously such an inconvenience to her. I HANDED her my id, she slams it down on the counter. I have my hand out for my receipt, she puts it in my box. This isn’t the first time I’ve seen her be rude to a customer. I just feel like if you work in a customer service field, the least you can do is have proper skills. I will be reaching out to corporate and I hope Shannon has some updated training courses because this was completely unacceptable!0
The staff at this location has always been helpful.Current issue with importing beer, weve seen a decline in the German/Belgium selections. Hopefully theyll be able to get the stock back up in a few months.
My bf and I wanted a quality bottle of wine and being novices we needed some assistance picking, David helped us and was incredibly kind, helpful and knowledgeable! He took the time out to make sure we knew what we were getting into and were satisfied with our choices. Thank you!!
Got tons of unique hard to find alcohol. But if you just want beer. Prices cheaper at Walmart. Not as much selection. But cheaper for most beers.
I love the selections and variety. I could not locate Mikes Hard Lemonade variety pack that was dry stored so they ordered it for me! What a great experience!!!
Great selection of local and international beers wines spirits and more .Also a fine selection of cigars if thats what youre looking for. Expect to pay for quality.
Absolutely horrible customer service. Each employee provided the shortest answers to questions and exhibited an attitude as if we were disturbing. We conversed with five different store associates and each directed us to a different answer just to pick up a keg which had already been ordered online. We ended dealing with the first associate we contacted. What an ordeal! Too many sales associates seen standing around or conversing together. Will go out of my way to another Total or other store instead of using this one.
Always helpful. Huge selections. Decent prices. Staff is always friendly.
We have shopped here many times and more so recently due to a competitor (ABC) becoming way more of a generalized beer/wine/liquor store. The staff are always friendly and helpful while the choices are amazing. I wish I could remember the name of the guy that helped us (added a pic) but he spent a good deal of time giving us a historical tour of bourbons, sake and beer.
Curb side pick up is fast, reliable, and the staff are friendly and professional. Great selection to choose from. Wine and beer bars are great for tastings.
Helpful employees, my first time at this location and they had great recommendations for me to try!
My favorite liqour store! Always great service! Prices are the best too. Love sampling not products as well!
The staff are so helpful. They helped me pick out several wine selections all of them delicious. Crazy selections to choose from but lots of helping hands to assist you in making the best choices
Just like being in a candy store so many things to choose from. Also a humidor with a nice selection of cigars.
The selection here is enormous. The prices are always really competitive and usually cheaper than anywhere else. They even carry Calyssa Creek Whiskey from the distillery in New Smyrna!
Standing in an isle by myself, 26 bottles of wine in my cart. Picking out another dozen. Kyle ( young man) tells me to put my mask on. I have it hanging because I’m alone in the section of the store. I tell Kyle if anyone comes close I put it. He insist that I put it on or I have to leave the store. I left the store. Kyle now has to restock some wine!
Every type of wine or spirit and usually in stock. Easy online ordering and pickup. Nice rewards program too
Typical Corporate store, over worked employees who dont have enough training or knowledge about anything there, seem to just be working for a paycheck.Prices of bottles are usually $20-30+ higher than I find at local liquor stores. I can get Lagavulin 16 for $89, Total Wine was asking $114.99 today. I noticed this with many other bottles I normally purchase.I even asked about getting a bottle in and was told no, my local shop is getting it in on Friday.
Var I ety king of all spirits and wines
The variety available is fantastic! Prices are good the only negative was that my cashier seemed completely disinterested.
Very nice place inside. They had my pittsburgh beer. Iclite. Highly recommend visiting this place.
Total Wine & More will call the cops on patrons not wearing a mask.Went in without a mask and Dan the manager called the police and tried to trespass me. I promised to be prompt. I made it out of the store before the cop arrived. I was pulling out when the cop arrived. This is after the FL governor nullified enforcement of mask mandate.It is their right to trespass me. I do not intend to re-visit the store any time soon, and wish to cause no further issues there. I hope to visit again in in the future if they can get their act together.
Love coming here, very friendly environment and great selection and service
Could be the best selection in Orlando. Huge selection of liquors, wine and craft beer. Friendly staff, plenty of parking.
They must have every type of alcohol that is made. Never seen a place with such an assortment.
The associate Will was very helpful in picking some Chardonnay for my co-workerThank you.To bad you dont carry Redds Wicked ciders. Much better tasting than Mikes
If you cant find what your looking for here it doesnt exist!
Amazing place, you can find alcohol for sure!!
Did an online pick up order. Super easy and once I checked in my order was brought out to my car less than two minutes later! Impressive!
Great store. Great location. Broad selection
Great selection. Good prices
Good selection, but where are the New York State Wines?
Love shopping here for all types of booze.Shane is a big help in the Bourbon and Whiskey section...he knows what my sister and I like and his recommendations are excellent.The cashiers also make sure you get the best price if your a member.
Thank you. Im very satisfied. Each visit. Thank you again.
Theyre always good at having a vast selection. Got a few different wines. Got a few different local beer singles. Social distancing and masking still active, which is a relief
These guys are awesome. Always the best prices. Helpful staff.
Best selection hands down and great easy app use
From out of state. Looking for a specific wine, asked a sales associate for help. Great store!
Store associate asked me to put on a mask or they wouldnt serve me despite the fact I am wearing 99% filtration nasal filters which are higher quality than an N95 mask, well the associate herself was just wearing a plain cotton mask which cant filter a single virus particle. Great job discriminating against your customers based on appearance, its cool Ill just take my business over to ABC instead.
This place is like the theme park for alcohol with its incredible selection.
Great prices, excellent selection, and will gladly order anything for you. Staff is super helpful and well informed.
1st visit, helpful staff, PLENTIFUL selection
Total wine is big box experience liquor store. Wine, alcohol, beer, cigars. Much better selection than ABC at discount prices. Great selection of rare, hard to find wine and single malt scotch. Worth for the experience alone. Only complaint is cigarsike ABC are not properly humidifier compared to a real tobaconnist.
Great selection of wines, champagnes and alcohol.
Best beer and liquor selection around!
The level of UNPROFESSIONALISM at this store is horrid. I approached a gentleman named Joseph to seek assistance locating the aisle for Sauvignon Blanc. He refused to provide me and my friend an answer due to the fact that my friend’s mask was falling off meanwhile my mask was completely put on properly since we understand the store’s policy.My friend abided by lifting up his mask where it covers both his nose and mouth. Joseph then continued to give his revolting attitude and unprofessionalism and provided no solution/answer for us. All we simply asked was where the Sauvignon Blanc aisle was! If I could give this store a 0 star rating I would.I truthfully believe Joseph might’ve had a racial concern towards my friend and I. Joseph if you’re reading this, you seem very miserable and unhappy with your job.Maybe you could be miserable some place else and not ruin customer’s day with it, on EASTER DAY at that.
I went to buy a couple of German beers the first time and at the cashier, the lady marked something and the price rised. Yesterday I went to buy the same beers but bigger bottles and I pay the same amount of the first time so realized I was ripped off
Great store with friendly salespeople. Cashiers are inattentive. I waited to be checked out as two cashiers ignored the registers and chatted away.The sheer volume and scale of this place is simply awe inspiring. The prices are great.
A lot of variety, prices were better than I thought they would be.
Found everything that I was looking for, and then some. Prices are comparable to other shops and the selection is amazing. Will certainly shop here again.
They are always so helpful when trying to find specific items. Tasting is awkward when we all have to wear masks, but thats the new way for awhile. Checkout is always quick and parking is plenty. I just wish they had more locations throughout Central FL.
The store is clean, well lighted, and things are generally easy to find among their huge selection. Parking and carts are plentiful. I took off one star for the manager who was inconsiderate, dismissive, and utterly unhelpful on multiple occasions and one star for refusing to honor my tax exempt certificate.
Very nice store very good collection
Had to go to 2 different Total Wine stores to get the limited addition Ciroc. Price was too high but I really wanted them!!!!
Always have deals and prices are Great!!
Great beer selection. Crowded but to be expected this time of year. Cashiers very fast and helpful!
Anthony is our favorite salesman. So professionally and spot on with his recommendations. Thanks!!
Very Large selection only complaint is theres not much kept cold
Great Selection and Prices!
Always a treat to go into Total Wine, great selection and great prices!
Recent changes were made inside making the store more efficient. Love this store because of the prices on the liquor and wine. They are way better priced then most liquor stores.
Great place.
I wish I live here for real the best hands down and the prices are beautiful ❤️
Great place to shop for adult beverages.
So many wines its a little overwhelming but the employees are great and help guide you along. They are very knowledgeable and help you easily find what youre looking for.
Everyone is Always helpful and nice. They always have what Im looking for and priced better than ABC...!!
Always enjoy going here, the music, the people and the drinks
The place offers plenty of safely lit parking places. As you walk in it is big and roomy like one of those big box stores but that is where the similarities end. The employees are eager to help and offer opinions and facts when asked for them. They were very helpful. The variety was very plentiful as well. There is something for all budgets and tastes. I walked away with more knowledge of wine that i did not expect. Nothing personal against the alphabet store but this just seems more family like even though it is a chain as well. This definitely is on the repeat list.
Huge selection. Good prices!!
By far the best place to find your favorite wine, beer or spirit. The staff is very knowledgeable and everything is well marked if you just want to browse around. The store is super clean and they have tons of supplemental items to complete the shopping experience. Its the Home Depot but for booze.
Well if you like refreshments then this place has then all. They have all the normal brands and local. There are a ton of choices if you arent sure what to get.
I guess since they know that everyone is going to drink anyway, they can provide poor customer service and be just fine. Multiple kegs that Ive ordered have been stolen. Hard to find knowledgeable help. And its interesting that the prices have gone up during covid on the items that I have been purchasing for the past few years (and well aware of the regular price).
Impressive selection, only place I can find my favorite gin.
I was overwhelmed with all the choices but there are so many helpful associates that I found what I wanted quickly. This is like a candy store for adults!