Cell phone battery was replaced quickly as promised and the price was exactly as quoted. Clerks were very personable. As a result, the primary phone at Axon Hillock Signcrafters Inc. will not fail in the middle of a call anymore. Great Job Batteries Plus!

These guys are great and very helpful when it comes to mobility scooter batteries. Im will always be a repeat customer!!!

I made a battery appointment for my phone through the website. I arrived a bit early. Their was 1 gentleman ahead of me. The older cashier ignoring me and waiting on for other gentleman that entered the store before he acknowledged me. But that’s when I got my phone out then he waited on my. He seemed Irritated with me. Instead of waiting twenty min wait I had to come back in an hour.I will never go back

It was awesome service and a great turnaround I was able to pick my battery up the next day

I was treated well by all employeesI ordered new mobile phone battery online. I have multiple phone numbers, so I had trouble with my order. I dropped off phone and was told to return in an hour. When I returned to pick up phone it was all done and worked perfectly. I recommend Batteries Plus in East Appleton for mobile phone replacement. Very professional crew!

Horrible customer service. Brought our phone in to get a new battery...when we picked it up, the home button no longer works and have a big crack down the screen under the screen protector. They explained that the home button doesnt work - -but offered NO fix to it! Asked for the screen to get fix and explained it is unacceptable.. and they respond, we saw the crack in the protector, but assumed it was the protector cracked. Did not offer to fix the screen! Brought a perfectly good phone in to get a new battery and it was returned in HORRIBLE CONDITION, with no offer to fix it. Awful and will never go back.

They did a great job restoring my phone when I cracked my screen. Very professional and prompt

The best customer service. ❤👍🤟👋😃

Slow service and people running the store were so rude so we just left without getting what we needed. Will not come back

Great service. They had exactly whatI went in for.

Took care and fixed iPad screen quickly and professionally.

Excellent customer care. Sales team always ready to help

It is always a pleasant experience to shop your store.

Nice experience. Purchased an auto battery online and had it installed at local store.

Very helpful staff. Excellent service. Purchased a car battery and had it installed in less than a half an hour.

Great place Rob was so great and so helpful.

Car was having trouble starting, figured battery was going bad. Called first to make sure they had a battery in stock.After I arrived they tested my battery and confirmed cells were bad. I bought the replacement and they replaced my battery for me and now it’s working great!The three year battery warranty is no joke either. I purchase all my car batteries from here because they have always honored their warranties even at other stores across the US.

They were very helpful, they even called up the guy from the back to come an help me. He showed me 2 different batteries to chose from.

They should at least know how to read a multimeter guess not at this store.hard to find good help I guess maybe train your employees just a bit.it truly amazes me that after the fact now they want to talk to you .what a joke ya lost my business theres no correcting it now.

Very helpful. Got exactly what I needed.

Never ever have I had a bad experience at your store. I enjoy working with Chris, but have never had an undesirable transaction with any representative.

Needed a new battery was installed as I waited no fuss no muss

They have a good selection of whatever you might need and know what theyre doing which is more than I can say about myself.

I got what I expected at a reasonable price.

I ordered the battery online and asked for it to be filled and charged for my arrival. The battery was ready and performed well in my motorcycle.

One of the managers, Ralph is the main reason I come back to this store. He has helped me twice with car batteries and even helped to install. He takes the time to listen and was able to help with a replacement battery (no questions asked). This is the Nordstrom way of customer service. Keep this guy, hes an asset to your brand.

Quick, very knowledgeable and helpful

I have been working with AJ / Batteries Bulbs Plus for overs 10 years & everything has went smoothly. AJ is extremely knowledgeable when it comes to any questions referring to lamps, LEDs, ballasts, batteries, etc.

Very prompt and courteous service and at a good price for a new battery on a iphone

Very helpful, trying to fix phone

Great customer experience. Kathy got me in for an appointment to get my battery replaced on my iPhone right away. She was very professional, knew what she was talking about, and friendly to chat with. Will recommend her, and be back if I have any other battery needs.

They are so helpful with any battery needs, I love that you can have lifetime on remote, watch batteries

Online ordering made the process simple and gave me a discount. Staff was very friendly and courteous. My complaint is the lack of backup plan when computer systems are down. I did not plan on waiting in the store for ten minutes for computer system issues. I needed a new battery and had to wait also to get my refund on the old trade in so not like I was just going to leave.

Came in with dead car battery. It was 20 degrees outside both folks I worked with was helpful in getting me back on the road. I worked with a lady (didnt get her name) and Rob. Within 15 minutes we had the old battery out and new one installed!

I had to get a battery for 4 key fobs. The staff was very helpful and kind. They changed everything right in the store very fast. The associate even made sure the key fobs worked before I left. I would definitely recommend this place for all your battery needs.

I like it there and the workers know their batteries

Great customer service, helped me find the right part, explained all my options and told me about the rebates available.

Great helpful staff. Great experience. Highly recommend them for your battery needs.

Batteries always available when needed. Clerks are always friendly. Disappointed you dont have the punch cards any more.

I was in and out in less than 10 minutes. Chris, the technician was very knowledgeable and helpful. Phone works well, but it is only day one. If problems, I will update. Update: Replacement battery expired at end of expected life and it was promptly replaced per the lifetime replacement policy. They stand behind the products and excellent service.

Manager Dave at the Appleton east location is very helpful and knowledgeable about all products that he sells. I needed a specialty battery for a machine right away. Dave made some calculations and custom made one up with what parts he had in stock.Saved the day for me and my customer. Very happy with his work and will definitely be stopping back! 👍🏻Thanks Dave much appreciated!!!!

Salesperson was very helpful. He tried a new battery in my phone but it still didnt work after dropping it in water. Had to buy a new phone anyway. Would recommend Batteries Plus to anybody!

Always pleasant, proficient & polite ~ we went in to find a laptop battery & /or a cell charging cord. We discovered a light that might work (slim to the ceiling) in our cave of a walk-in closet : ) We will return when we have more time to look into that option. FYI - They would have had to order the laptop battery, but because it would be a special order we couldnt return it then if it was the wrong one. So well order from computer manufacturer instead. Didnt have the longer cell charging cords only had 3.3 foot ones.

This is the second time I went battery pricing and both times I purchased Batteries Plus. The batteries had the best price and warranty.

Friendly staff, large supply of batteries and if they dont have it stock theyll have it in 7 or so days

Ordered online and picked up in store to save 20%. The battery was already set aside and charged up for me. The worker/manager has been there for 5 years and I’ve had dealt with him many times before, he was very friendly to all the customers in the store and installed the battery for me in the brisk weather even tho I’m very capable to do so myself. I will continue to go to the calumet location in Darby WI!

Batteries are correct and they were very helpful loading and unloading

Salesman and manager were outstanding at customer service.They checked my battery which was junk, replaced it free of charge and also made sure my alternator was working properly. This is the 2nd replacement battery I bought from them for 2 different vehicles and will not be the last business I give this fine establishment.

The store was pretty well organized and the team members were very friendly and knowledgeable!

Nice place. Not what I was expecting. All their smart lights are expensive af might as well get them at Wal-Mart for a cheaper price.

Ordered online and picked up at store!! Great price easy pickup!! Was all ready for me!! Super friendly !!!

Ordered a battery online. 15 minutes later it was ready for pickup. The two guys working were very friendly and helpful.

If you need a battery they have it or BP can get it.

Excellent service for new battery in phone the screen bleed and fixed no charge

Scheduled appointment on line. Worked great. Chris knew what needed to be done and replaced my cell phone battery in about 10 minutes.

Always great friendly service, convenient ordering and pickup at a good price.

Great place for phone repair. They do a great job.

I got an eye roll as soon as I asked if I could get my battery checked. I was the only one there so it wasnt because they were too busy it was because he didnt want to go outside in the cold. He looked at the battery and said he couldnt help me until it was cleaned, sold me a cleaning kit and told me to come back later. I went down the street and they cleaned and checked the battery with no problem. I will definitely not be coming back.

Positive experience! Dave did an exceptional job servicing my sons ipad. He examined the situation and fixed within minutes. I thought it was a dead battery, in which he could have replaced and charged me, however, that was not the issue. He quickly assessed, fixed the issue, at no cost. True customer service at a high level of trust.

Good friendly service, ordered a car battery online, cheaper than any of the auto stores in the area. Service was prompt and efficient.

I was thrilled to have a place so close to my home able to replace my phone battery. I recognized right away that the battery installed did not behave like a new battery. It lasted half the day or 3-4 hours. I gave it a few days, made sure the App energy saver was on and deleted items that may drain the battery. I made sure apps were not constantly running. With no improvement I brought it back to be replaced. The second battery behaved the same. I am very disappointed and I will never go there again. I wanted to go back and ask for a refund and to put my old battery back in, but I can no longer find my receipt.

Thought I would save time so I ordered a battery with install online. I went after work and when I got there, there were 3 employees and 1 customer ahead of me. I sat there for over 30 min. I could have installed 2 or 3 batteries in that time. I just got a refund, went to Fleet Farm, purchased and installed the battery myself, which I guess is what I should have done in the first place. NOT RECOMMENDED.

Great shopping experience, better brands than most other retailers, same or better prices than other retailers too.

Prompt Friendly service, Clean store, very respectful workers -

Very helpful & knowledgeable about a Prius fob. That it containes a key to open car but unable to start car without new battery in fob. All set & secure now.

Josh was very help full and set me up great

Last friday zeke helped me find the perfect bulb for my, ahem, ~interestingly~ shaped lamp. i had tried a similar shaped incandescent bulb, but boy that baby got hot! zeke recommend a long, thin, led bulb which works perfectly. thanks zeke!

Always great service.

They are very knowledgeable and have amazing service. I highly recommend them to any friends and family. Dave is great in the calumet location.

Staff is very helpful & knowledgeable about fixing electronic malfunctions with cellular phones, lap tops, notebooks, etc. The store carries batteries, flashlights, cleaning supplies, & much more.

Excellent service. Dave and Kelly were quick to fix my daughters iphone. Her phone is good as new. They also repaired another patrons phone that was fixed by another competing store

The guys, especially Rob, at the east side Batteries Plus were very kind and helpful during my entire customer experience. I highly recommend shopping at this location and will be going here in the future for any battery/bulb purchases.

My wife and I stopped to buy 2 cases of batteries to send to Puerto Rico for hurricane relief. Dave went above and beyond to help us get what we needed and to pack them in the shipping box. Extraordinary service. Thanks Batteries Plus Bulbs.

It was easy to find and order my battery online and go to the store for pickup. I also had a great service person take care of me in the store.

Stopped in to see if they could put in a new battery in my phone. They were very helpful, explained the procedure, and quote given. Took about 20-30 mins for them to complete the job. Thank you!

I had a dead car battery. I got a AAA jump then brought it in. The guys here were really nice. Tested the battery, did not try to ups-ell me. Quick replacement and I was on my way.

Exactly what I needed, friendly, quick, best price.... doesnt get any better than these people.

Went in to get my phone screen replaced and Rob was great, will definitely be returning for issues in the future to work with him. Thanks again!

Went to the store on calumet street for a new remote fob for my truck. The old one stopped working some time ago. They programmed the new fob, but then tried programming the defective one also.The no working one responded to the program and now is working. They did not charge Me for their time! I shop there regularly and now have one more reason to continue to do so. Thanks again!

Great service. Simple as that.

I took my phone in to have screen replaced it didnt seal on the edges they said the frame was bent (they would have used super glue to seal it)I refused that answer and had them remove their screen and I took it to office depot and I received my phone back today and screen fits perfectly

Did not receive confirmation but called. When arrived battery was ready and they installed it. Easy pickup. Receipt had to be sent in for rebate so what is the proof of purchase for 189.00 car battery?

They are always up front about pricing, turn around time and dont try to sell you a bunch of stuff you dont need or want. I also really appreciate their warranty policies.

Dave hooked me up with an iPhone battery replacement on a Sunday morning. I was in and out of the store in 10 minutes with 0 hassles. Top notch service and I would highly recommend this service to anyone.

I have been to this Batteries Plus twice in the last six months, both times I walked out, employees seemed irritated that they had to wait on people. In fact, the last time I was here, the employee actually said OMG! What is this customer day! I looked over my glasses and I said, this is a store where customers come. He said, yeah, but its been going on all day long. I will go somewhere else for help from now on.

Always friendly and professional. The best prices anywhere and including testing and installation.

Screen came back with black spots after they put in a new battery... Within a couple weeks screen went completely black!

I had a cell phone battery that needed to be replaced. The staff was very helpful, pleasant and phone is back in comition! I have an Ipad I am going to bring in next. Nice store!

Very nice experience. Sales people were excellent.

Rob was very helpful and helped me get the correct battery and installed it despite difficulty. Great service.

Very helpful personnel and extremely knowledgeable.

Polite, helpful, courteous and knowledge. Got what I needed in decent time.

They had my light bulb in stock, good customer service

Went there this morning to get batteries and then talked to the guy about getting my sons phone fixed. He recommends making an appointment on line that why I would get a $10 coupon. Well, I made the appointment showed up and the guy that was working now says... that he cant work on the phone he is by himself and he hasnt even been able to work on the phones that where already brought in. I told him it would have been nice to get a call saying it couldnt be done tonight. He responded with thats there way of getting more phones in the store to be worked on. Ummm ok because he didnt work my phone nor did he work on the other phones.

Awesome service! Arrived at the store later in the evening with an iphone that had a black screen. I wasnt sure if it was the screen or if the phone was dead. Without hesitation Rob said he would try a screen and see if that was the problem. He determined it was the screen and had the screen replaced and ready to go right away the next morning.

Called at 8am...new iPhone battery installed by 8:30....fantastic

Great staff, very helpful. I know next to nothing about cars, it was nice they installed my new battery for me.

The staff works diligently to resolve the need.

Great business pricing and great service!

Went there to replace a battery in my vehicle.They dropped the battery clamp when installing the battery and said they couldnt find it. Said i needed go go to a shop in order for them to find it. Wow. Horrible service.They told me the manager would call me to talk about it. Obviously he never did.