We came to your location in Aurora and were very please with the whole experience. Mario Tinsley was awesome. He was training a young lady that day, and I saw how courteous, attentive and professional he was with our service and informative and proficient in training her to assure her success as a new employee for your store. We were pleased with our purchases, yes, I said purchases, because Mario is an excellent salesperson. Thank you again! If were ever in the area again, well be sure to stop by!
Mario Tinsley was extremely helpful. He definitely took his time and was patient with me, constantly recommending me more fragrances and getting me one step closer to finding my perfect scent. This guy really knows his stuff. I am not too familiar with fragrances at all, but I felt very comfortable with this shopping process. Will definitely be using Marios services again in the future. Thanks!
I love my perfume shopping experience at Fragrance Outlet and it’s always my place to go, whether I’m out of my favorite perfume or want to try something new or I need a gift.Mario Tinsley is exceptionally helpful and attentive! I can be very picky and specific when it comes to perfumes and Mario always pays close attention to what I like and I am looking for and he also has great suggestions to try something new, so I keep discovering new perfumes that I really like! He’s quite knowledgeable and can give you more information about the perfume or find you the right one based on description of scent or favorite notes.Very courteous and cares about his customers, making sure you leave the store happy and be back!
Mario Tinsley was very attentive, considerate and helpful during our visit to the store. He asked about preferences and gave us suggestions on different scents and even encouraged us to try some different scents outside of our comfort zone. We will definitely be recommending Fragrance Outlet and visiting again in the future to restock. Mario provided superior service certainly helped us find the perfect scent!!
Mario is the best manager ever! I always come back and will forever be a loyal customer of his! Very professional and super kind! Goes above and beyond for his customers and leaves you walking out with a smile on your face! He is the best, I buy all of my fragrances from here!
First and foremost Mario Tinsley is a great person! He definitely treats every customer polite and respectful while recommending greats scents. Truly appreciated all his help in finding great fragrances😄
I called ahead of time and spoke with Mario and he was able to help me by setting aside some cologne I wanted because it was running low. I couldnt get to the store right away so that was greatly appreciated. He was very helpful in selecting a new cologne as well since Ive been out of the loop for a minute. This is my go-to place for any perfume related stuff! First time here was two years ago, will be back again!
Mario Tinsley provided perfect service bro, we related on a big level and he got me out here smelling good as hell. Might as well give Mario a raise!!!!!
It was ok, didnt find it a whole lot cheaper.
Mario was very enthusiastic and helpful.
Clutter with overwhelming fragrance scents. Employee appeared disappointed since we didnt purchase..
I asked if I could possibly smell one of the fragrances and was told by the employee people who can actually afford it dont need to test it, they just buy it
Locking. tom ford .ombre wood
Service was good.
You can find better deals online (reputable online stores)
Dont ever buy anything recommended by the sales people. They may smell good, but EVERYTHING can be bought much, much cheaper online. Amazon is your friend.
Good variety of perfume, staff so cooperative and explained pateintely.
The store was very dirty and was nothing but Fake Brand perfumes on the counters. Employees were too busy on their phones to help, acted like I was a nuisance when I asked for help. I still would have bought what I was looking for, but checked online pricing first and it was WAYYYY cheaper online. When I asked if they price match the dark skinned girl just laughed and walked away. Terrible business practices. If you dont want to help people you should not be working in shops.
Overpriced
I didnt want a refund, just an exchange since my wife was irritated by the perfume. They said no exchanges because it was opened. 125 dollars later, I called corporate and got a refund. They lost another customer!
I went into this store 4/15 and bought some cologne. When I told the young lady I didnt want it and I thought she put it back she still charged me for it and I didnt know it was in my bag. I went back 10mins later to get a refund and was told they dont give refunds. Who doesnt give refunds after 10mins??? Im contacting corporate ASAP. If I could give it no stars I would.
Friendly service from Gina!
Over the memorial day weekend i went to this store and purchased a Lacoste Cologne. Price was same as it was in Lacoste outlet. I dont know why i bought in this store instead of going to Lacoste store which was just across the walkway. But the cologne was not authentic. It looked authentic from outside but the smell will fade away in 5 mins. What is the purpose of using the cologne when it doesnt even last for 5 mins.
Good Range.. Good Deals.
I just went in to look. I didnt buy anything.
Good place with a lot of selections
They urge you to buy more and moreNo returns on the pruduct
Good
Fake fragrances
Real Deal
Good
Very friendly
Expensive
Ox
Not authentic! Smell only lasts 10 minutes
Variety, price, an added value in your promotions
Great service
Love it.