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Barton Creek Eyecare
2901 S Capital of Texas Hwy Ste F7, Austin, TX 78746, United States
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Barton Creek Eyecare
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Je
Review №1

I do not like going to the eye doctor because I do not like things near my eyes, but the experience from checking in to seeing Dr. Wright was calm and easy going. Everyone was so nice! Dr. Wright was very thorough through my visit and made it calming. Thank you Dr. Wright and team! Y’all are great and I will definitely be coming back :)

Da
Review №2

The staff was professional and fast and fun. They laughed at my jokes in a way that seemed genuine and not like my wife 🤣.The doctor was wonderful and has a wonderful sense of calm and friendly. He found the sweet spot in my vision with ease. He answered all my questions.Overall it was like getting having your eye appointment with a group of old friends.

C
Review №3

Javier was excellent! He provided the highest level of customer service and was very careful with my glasses. The rest of the staff was also wonderful! Thanks so much for your help Javier and staff! You are the best!

An
Review №4

I hadn’t had my eyes checked since being a kid and it was such an easy process. Friendly staff and provider. I would recommend family and friends here.

Mi
Review №5

Front office staff was pleasant and proficient. Dr. Wright as always was professional, polite, and thorough. I always appreciate him explaining what he finds during the exam. I’ve been a loyal customer for years and see no reason to change that.

Sh
Review №6

Everyone was professional & courteous. I was seen in a timely manner. The exam was thorough & all of my questions were answered. I paid out of pocket & it wasn’t outrageously priced. Overall a good visit.

Ci
Review №7

As always, the staff was professional and very attentive. My latest concern was thoroughly examined and I was given the all -clear. I will be back for my next visit in a year.I highly recommend Dr Nelson.

Sy
Review №8

It was clean, and physically distant! I felt extremely well taken care of by everyone on the team. My doctor even interpreted a minimal comment I made about eye comfort and contacts into making a slight adjustment in my prescription which has made a world of difference for me! I really appreciated their care and concern for me in my visit.

De
Review №9

I always know I am getting the best care from Dr. Soltys. He takes the time to find out exactly what you need and works to make it happen. I will always have my eye exams done here at Barton Creek Eyecare.

Bo
Review №10

Acknowledged & helped immediately. Arrived early & helped B4 my appointment time. Dr. Nelson is awesome & I love how thorough she is. Very nice young lady!!! Also shout out to Homer who was my initial contact. Was super nice!

W
Review №11

Very thorough, explained things well, and asked good questions about my health and eyes.

An
Review №12

I’ve been going to Barton Creek Eyecare for a number of years, and have always received the very best eye examinations. Dr. Soltys is a great optometrist who answers all of my questions and gives me great advice. Thank you to everyone I encountered — a very nice group of professionals who treated me like I was special.

Ma
Review №13

Love love love Dr. Nelson. She makes the 1hr plus drive worth it. Very professional office personnel.

Yu
Review №14

Easy to make appointment, very friendly people, and professional services. The doctor is nice and patience. She explains everything when you have questions.

ra
Review №15

Fast. Easy. The new dilation test is simple and worth doing.

Au
Review №16

The dr was creepy. Very unprofessional place. They wrote me a dr note on a peice of printer paper. Charged me for stuff that I shouldnt have been charged for. Would go blind before I go back there.

Ma
Review №17

Dr Wright is an excellent doctor who is very thorough and explains everything in detail. I am beyond pleased with his service as well as the entire staff.

On
Review №18

Im having issues with glasses & contacts due to complications & side effects of cancer treatment. I was diagnosed in 2018 with Non-Hodgkins Lymphoma. I also now suffer from lymphoedema & as well as other side effects which have left me agitated to say the least. Ive never had issues with prescriptions from you before but this past January, after getting my eye exam & died for glasses & contacts, i began to have issues within a month. But you came in and saved the day. Furthermore, you did everything possible so i would pay as little as possible since i waited way after the 60 day warranty for eye exams. Since i would have to pay out of pocket, your staff made sure i had every discount available & even game me a discount that doesnt really exist just to help out. Thanks guys, yall are awesome.

Ro
Review №19

The nurses and doctors were top notch... I was comfortable and they let me in to my appointment early... Best experience I have had at any optometrist... And will be returning for my next eye exams

Ma
Review №20

Very friendly staff and the professional service that you would want.

Ja
Review №21

Easy to schedule and very Covid Safe. Staff is very friendly. Located inside Barton Creek Mall. Plenty of parking. Near the Cheesecake Factory.

Li
Review №22

Always professional, and very little wait time. Have used Dr. Nelson for years.Extremely good value and good medical knowledge

Ka
Review №23

Friendly staff! Quick and efficient

Er
Review №24

The staff (especially Brandon) and Drs are always so wonderful here! They really take time to listen and help find the best solutions for each patient. From RX eyeglasses to contacts, general eye health... even an occasional need for some fun Halloween non-RX colored contacts. Many thanks!

at
Review №25

Seamless exam, great doctor. I will be back again

Pa
Review №26

I’m always amazed at how much time the doctor spends with me and makes sure all my questions are answered.

Li
Review №27

This place is amazing! The staff I interacted with were friendly, patient, and informative. When it came time to check out and order my contacts, I mentioned that Sams was less expensive. They looked for them online and price matched them to $1 less than Sams right there on the spot!♡ I love this place!!

Ho
Review №28

The staff was very kind and helpful.

Ra
Review №29

The Barton Creek Eyecare staff has always provided professional, helpful, genuine customer services. They work as a team, they bring their best skills and give their best care - from their first greeting to their goodbye. For 10 years my family and I have trusted this team of specialists and their support staff. Going to the eye doctor is something we look forward to.

Ty
Review №30

My visit was very efficient no waiting. Dr Nelson was very professional and a pleasure to visit.

PE
Review №31

I would like to thank everyone for their excellent service I received. Thank you all! I will be back for my next eye exam.

El
Review №32

Place was efficient, clean, staff was great. Everything was made easy online. Dr. Nelson was great, kind and thorough. I would definitely recommend this place. Only thing I would change was they sent 3 confirmation texts, 3 or 4 confirmation emails and 1 call. A little over kill there but all in all a good experience.

A
Review №33

Me and my entire family have been going here our whole lives. Back when there was a Highland mall. Very professional. We dont mind making the drive from North Austin just to get the service that we love.

Li
Review №34

I cannot say enough good things about this place. I booked quickly online through their website, which was super easy and I always appreciate being able to do that. Was able to get in fast, I felt great about the precautions they took for Covid, the nice man working at the front desk who also did my tests was personable, professional and thorough as was my Dr. who conducted my exam. I was already sold on this being my go-to place in spite of it being almost an hour drive but today they further exceeded my expectations. My mom has been having some eye problems and needed an exam. Since I’d just had such a great experience there, I decided to call and see if it sounded like something they could help with so I could book an appt. The girl who answered the phone was so sweet and helpful and listened to my concerns then kindly reached out to another staff member. The administrator got on the phone and coached me through several options we had on care, one of which was even an OTC medicine we could try and potentially take care of it ourselves which would mean as a result they wouldn’t even profit off her visiting the office. If that didn’t work, they asked me to please reach out again and they’d absolutely get her in to take care of her. This was just so above and beyond and rare. A lot of offices would do opposite and get her in to be able to charge her, whether it was necessary or helpful or not. I’ve never had an exchange with more integrity or genuine compassion and care than what I had today. A really long-winded way to say I just couldn’t recommend them more lol.

Mo
Review №35

Your service is always very friendly and follow COVID protocols very well. its always a pleasure to come with them

Ve
Review №36

Homer and the lady at the desk were very welcoming and kind. Dr Nelson did a thorough exam and waited to see if I had any ?s.I was nervous going with all this Covid in our city but I felt very comfortable and at ease.

Ni
Review №37

Quick, comfortable and Dr Nelson is sweet.

G
Review №38

I haven’t had my eyes checked for 15 years. Dr. Nelson took her time and made sure I got the best eye care possible. I could not be more pleased. Dr. Nelson made sure I was able to see clearly before I left her examination. I am so thankful and looking forward to being able to see clearly after so long.

Re
Review №39

Dr Wright was thorough and his bedside manner is excellent. I learned much about my personal neglect and ailments. Bravo!!!

Ry
Review №40

For about 5 years now Ive been exclusively coming to Barton Creek Eyecare for my eye health. Ive never had an experience that was less than perfect. The doctors dont rush you out the door and the office staff is always friendly. Their office is also extremely clean and welcoming.Highly recommended to all my friends and family!

J.
Review №41

I have been a patient of Dr. Soltys and Dr. Nelsons for many years now. They make me feel like a part of the family and always look out for what is best for my needs as well as my wallet. I highly recommend these doctors!

ma
Review №42

The only reason Im giving this review 2 stars is because the Doctors are awesome!However, the Admin. staff are Horrible!!! after 3 years of being patients here, my husband and I have decided to go somewhere else, the drive and the hassle they give us to schedule or even just obtain basic information is definitely not worth it. Our experience was not the greatest with them, time and time again- We have spoken to managers before about this unprofessional behavior & clearly nothing has been done.I called yesterday to get info. on lasik eye surgery, the lady who answered the phone was not able to give me any info. but she stated she would have her manager or one of the doctors give me a call to go over the steps with me, i never received a call. I called again this morning, the guy that answered was just plain out condescending, so i said, you know what, its no trouble- I will just take my money somewhere else, I will no longer waste my time, energy, or money at this place if this is how they treat their patients.

Et
Review №43

Very quick, very professional, and very helpful.

Sh
Review №44

Quick and they follow the CDC Guidelines so I felt really comfortable!!

Li
Review №45

My appointment with Dr. Wright was great! He was nice and answered any questions I had.

Ka
Review №46

All of the staff were super friendly and helpful. I was immediately greeted with friendly and smiling faces, lots of positive energy from the front desk girls. Dr. P. Baweja was super knowledgeable and helpful with me and my contacts issues. I was in and out in a little less than an hour, which is always important and rare for any doctor office. When I left, the young woman with glasses and a braid (I dont know her name unfortunately) offered to email me all of the information I need to send in a rebate for my contacts so it could be an easy experience to send in the rebate. Thanks so much to all of you for an positive and painless experience! :

Co
Review №47

Been going to Dr. Soltys for many years. Everyone is always friendly and very helpful. They always treat you like family. You won’t find any place better!

Vi
Review №48

Extremely friendly staff, helps make even navigating insurance easy! Ive been going here more than 10 years and as long as Dr. Soltys runs things I wont go elsewhere.

Sh
Review №49

Ive been going to this place for about 5 years now. Theyre efficient, they have ammendities such as coffee and water while you wait for your doctor. Once youve been established as a patient there is little paperwork to do. The reason I love it is because Im a hairstylist and the only day I have off is Sunday. Its super convenient not to take time off for another Dr appt.During this visit I had Homer do my initial examination, which included the eye puff, which Im terribly afraid of. He did it with w finesse and i could believe it was over in seconds. Ive seen Dr. Nelson 3x but I had my 2nd experience w Dr. Wright. Ive absolutely loved his timeliness, expertise and bed side manner. He takes care of his patients and clearly is experienced in the field. He is very personable which surprised me for a doctor. Im glad to have Barton Creek Eyecare as my main go to.

Ni
Review №50

Ive been going to Barton Creek Eyecare for 4+ years and Im always satisfied with the level of care, compassion and professionalism of the doctors/staff.

Rh
Review №51

This was a comfortable experience. A very clean office and the staff is professional and knowledgeable.

Ta
Review №52

I have received exceptional care from the whole team at Barton Creek Eyecare. I’ve been seeing Dr. Soltys for the past 8 years. He is very professional and personable, and he goes to great lengths to ensure I am satisfied with my contact and eyeglasses prescriptions. Would highly recommend.

Ca
Review №53

Extremely friendly and helpful. I was apprehensive about having to get glasses for the first time, and the staff here made the process much easier for me. The optometrist was friendly and explained what was going on with my vision in terms I could understand . I would reccomend them to anyone.

Le
Review №54

I feel completely disrespected, Dr. Baweja did not listen to me. She appeared to be annoyed during my entire exam. I felt like I was putting her out just by being present. She adjusted my prescription way down to a power I haven’t been in in years. When I told her this wasn’t going to work she blew me off a said this was my prescription and I was just going to have to adjust. Let me tell you I am a nurse Practitioner and I would never treat my patients with this type of lack of respect and caring. This exam maybe took her a total of 15 minutes and cost me $280. What a ripoff. I stepped out of their office for 5 minutes returned to say I could not see with this contact prescription and was told, SORRY we’re full. You’ll have to come later. Well I can’t see, later doesn’t work well for me.

Ga
Review №55

Dr. Wright was very easy going and I could tell he truly cared about finding the right contacts for me. I love the clean atmosphere and the quick and efficient service! Hopefully, I can request him when it’s time for my check up next year!

Ke
Review №56

Every step of the process was very modern, efficient and professional, especially since they had my records from my previous visit. I especially appreciate the retina imaging machine that eliminates the need for wearing dark glasses and having blurred vision for hours after the exam.

is
Review №57

Came in as a walk in with an issue with my right eye and the staff and Dr. Nelson were able to squeeze me in to their busy day and accommodate me. Will definitely come back for my annual eye exam!

Sa
Review №58

Dr. Soltys is so nice and kind! Will definitely come back again as long as they continue being in-network with my vision insurance! :)

Da
Review №59

I scheduled my appointment on the website and got a confirmation message. Apparently, this doesnt mean youre confirmed. I did not have a link or button to confirm the confirmation (because that makes sense)Never got a confirmation email. Left work early to get over here and the staff was rude to me and told me it was my fault their system didnt work.I will not attempt again. Ill just go somewhere else that doesnt treat customers rudely because their system failed. Its not my fault your web site has not been updated since 1998. There is no excuse for that pathetic web site in 2016. I will tell others not to go here and deal with the rude staff as well.

JS
Review №60

Scheduled exam online same day. The staff was very friendly and knowledgeable. Dr. Nelson was amazing and they had the latest and greatest technology. I will definitely be bringing my family here for all our future vision needs. Highly recommend!

Ji
Review №61

Experience was awesome. The entire staff and doctor treated me amazingly well. Attentive, polite and very caring.

Ke
Review №62

Dr Soltys is the best. Have been going to him now for several years. He is very professional, very courteous, very attentive and explains everything to you clearly so that you have an idea about your condition. I would highly recommend him to anyone. In emergencies when he is not available I have also seen Dr Nelson who is also very professional and takes a good amount of time to access the problem. She is clear, and listens clearly to the problem and provides a solution.Again I would highly recommend Barton Creek Eyecare.

Be
Review №63

Have used Barton Creek Eyecare for several years. They have always been courteous, professional and knowledgable. Dr. Nelson is a very good O.D.

Cl
Review №64

No wait time on my last appointment. They have the option to get eyes dilated or do digital image scan based on what you want to spend. I did the digital image. Quick friendly service. Was able to ask and have all my questions answered. Did not feel rushed.

Ca
Review №65

I love this place! All of the staff are so friendly and down to earth and the service is very professional! They offered us popcorn while we waiting for our exam!

Je
Review №66

Great staff and service

Jo
Review №67

Great experience. Very professional.

La
Review №68

Dr. Soltys and his staff are remarkably amazing! The staff are very knowledgeable and always friendly! Theyre professionalism and attention to customer care is top notch! Definitely coming back next year to get my eyes checked and making sure my family and friends come here too!

An
Review №69

This very thorough exam taught me some things I didnt know I needed to keep an eye on (no pun intended!), and made me feel well taken care of! Great customer service and very worth while!

Wa
Review №70

They listen to me when I told them that I needed a stronger prescription and treated me with respect and kindness.

My
Review №71

Every doctor and staff member here is professional and friendly. But, I am biased about my doctor, Dr. Baweja. She is the best eye doctor! She is so patient and she is such a good listener. She is thorough with her prescription and takes your concerns into consideration. I highly recommend Dr. Baweja and Barton Creek Eyecare!!

jo
Review №72

Very friendly and inviting. The doctor and staff here are awesome.

Ch
Review №73

Incredible office, saw me on a Sunday afternoon with no appointment and got me all fixed up after I lost my glasses the night before.Would recommend to anyone in the Austin area.

Da
Review №74

I usually do not write reviews, however my experience at Barton Creek Eyecare and with Dr. Baweja was so exceptional that I felt compelled to share. Dr. Baweja made me feel very relaxed as we did the eye exam. She was very professional yet still made me feel comfortable during the eye exam. She answered all my questions patiently and thoroughly. The staff was friendly and the office was very clean. I would highly recommend Dr. Baweja the next time you Barton Creek Eyecare.

Sa
Review №75

I am going there to get eye exam for 15+ yrs. Excellent doctors as well as nurses/staffs!!

Jo
Review №76

Professional and friendly and efficient.

D.
Review №77

I have been a patient of Dr. Soltyss since I moved to Austin 11 years ago. Back then, he had one office in a small space attached to Barton Creek Square Mall. He has since built a successful optometry practice that spans four separate locations. Although his practice has grown, the service I receive remains excellent. I would recommend him to anyone.

La
Review №78

It was a prompt and complete exam. Everyone in the office was helpful and efficient, also kind.

To
Review №79

Please turn off your online scheduling if you are closed. I made an appointment before you closed and continued to receive text and email confirmation messages.

Ka
Review №80

The staff (Kyle & Rachel) & Dr Nelson were very friendly, fast, & professional. Appreciate the great service!

Sa
Review №81

Love Dr. Wright!

Pi
Review №82

Always quick and easy.

Fa
Review №83

Dr Wright is practical and takes the time to explain the science behind different symptoms.

El
Review №84

The practice is deceptive with insurance policies and prescription costs. First, the lady working at the front desk was rude and incompetent. I called to make my appointment and to confirm that my insurance was accepted; I provided all the information prior to the appointment. When I arrived, she informed me that the insurance department couldnt find my policy and they were too busy to let me know despite me being the only patient there and her obviously knowing about it before I arrived. At that point, I couldnt even cancel the appointment so I just had to pay the steep cost. My insurance information is available on my husbands work computer or through his work VPN, so we couldnt access it there to prove they had made a mistake. It was truly disgusting customer service, and she was even poorly behaved enough to argue with me when I politely requested that she contact customers about issues before its too late. Her attitude was appalling, frankly, and its the first impression customers get of the practice, which leads me to believe the management is also questionable in regards to unethical financial practices. My second financial issue is that I requested a 30-day supply of daily contacts and instead I received just a 30-count supply, so its twice as expensive as we discussed. I dont mind paying for what I use, but I mind being intentionally misinformed. Its disrespectful.I gave it a two star because the medical assistant was good and the doctor was nice. The administrative staff ruined the experience and I would never go there again. I advise you to avoid it, too.

Pa
Review №85

Excellent customer service when i went. More tha. One person asked if i needed anything, water, coffee, or even popcorn. They are friendly and listened to what i needed for my vision to be better and options on contact lenses. They even would price match the contacts if i found them at a diffeent place.

Ed
Review №86

The Dr. Soltys and his team of doctors are experienced and the staff professional. They can usually get in to be seen on short notice. I wouldnt trust my eyes to anyone else.

Ca
Review №87

Very thorough and safe

Ch
Review №88

Great experience. Doctor was personable and helpful.

Ra
Review №89

Great doctor today! Very thorough

To
Review №90

The machines were dirty and gross with small hairs on the chin piece.

Pa
Review №91

Dr. Wright is friendly, professional, and friendly and so is the staff.

Do
Review №92

Great exam, perfect glasses.

Ra
Review №93

Fast, thorough, good people

Fa
Review №94

Quick and easy

ma
Review №95

Always a friendly, professional experience!

Gr
Review №96

The staff is efficient and kind. Highly recommend Dr. Soltys.

Information
12 Photos
96 Comments
4.6 Rating
  • Address:2901 S Capital of Texas Hwy Ste F7, Austin, TX 78746, United States
  • Site:https://bartoncreekeyecare.com/?utm_source=gmb&utm_campaign=eii
  • Phone:+1 512-306-8949
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:12–6PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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