I had a wonderful experience! At the age of 40, I needed glasses for the first time. Dr. Elizondo was so patient and kind while she gave me a thorough exam. She recommended glasses with a light prescription. I was able to take my time picking out just the right pair (which came in quickly.) The SALT brand looks and feels great and I no longer have eye strain! Plus, the compliments keep coming on how good I look:)
Doctor Susan Elizondo was so professional. She did a wonderful examine and got a very good prescription for my glasses. I received my glasses and they are so clear and perfectI did not need any adjustments. I am very pleased with my glasses and I give her 5 stars for my visit.
Needed glasses so went to Westlake hill vision.Was impressed with lay out of center and huge selection of frames. Dr Elizondo examined my eyes and explained the results then took the time to help me pick my frames. She was extreme ly helpful. I recommend this practice 100% for your eye are.
Today I received a 5 STAR experience at Westlake Hill Vision Center from Dr. Susan Elizondo and her professional, excellent staff. They have a large, unique selection of frames and lenses. The friendly staff helps select frames for me in the past and helps make it an easy process. I highly recommend Westlake Hills Vision Center for all your contact, glasses and vision needs.
The wonderful and kind Optician who helped me pick out frames was amazing. The second I walked in Cassie was so upbeat and personable. She made me feel comfortable and at ease when picking out frames and I didnt feel like she was pushing a product on me. Im so incredibly happy with the experience I had, and I will be telling all my friends.
Dr. Elizondo called me personally to work with me on getting a new glasses perscription as a stuggle with an eye infection. Thank you for working with me during a stressful situation.
Westlake Hills Vision Center provided both excellent and professional Service.The professional and support staff are friendly and welcoming while at the same timeEfficient and thorough. I am very satisfied with my experience.Dr. Thomas Turner
Great customer service & I love my Oakley Golf vision sunglasses. They fitted them perfectly to my face & gave me a protective and soft shell covering. I get to try them out tomorrow skiing ⛷!! Highly recommend Westlake Vision Center!
The entire team treated me like a ‘rockstar’. Even when things went wrong, I had no clue until Amy informed me during my pickup. James helped me understand my insurance coverages and my doctor broke it to me gently that my prescription changed gently lol. I highly recommend Westlake Hills Vision Center.
Ive been going to this place for over 5 years. They have best in class equipment for eye checkups. Dr. Elizondo and her staff take great care of you. Theyll explain every item in great detail and make you feel comfortable. Dr. Elizondo is very sharp and remembers details of the conversations youve had with her.Additionally, they have great selection of glasses; I got my prescription sunglasses 2 years ago from them that I still use. And recently I ordered another pair of glasses from them.
My experience with Westlake Hills Vision Center today was 100% first class. From the moment I entered, the staff was 100% friendly and professional. They made me aware of every step they were going to take from hearing certain clicks on machines to the purpose of each portion of the examination. Dr. Leija was filling in for Dr Elizondo and easily inspired my trust. Every possible detail from the health of my eyes to the coverage of my different insurances was provided. This is the kind of exceptional service that should be the standard in business today.
Fantastic!! Got a wonderful new pair of glasses along with contacts and an eye exam. Everything was incredibly professional, clean, and covid safe. The staff is super friendly, kind, and helpful!! Highly recommend!
If you are in need of an eye exam or eye wear - this is your place...and trust me you’ll never stray. Great staff, great selection - awesome!
Always friendly and helpful staff from beginning to end! Great selection of high end styles to boast
Trevor is the best. Thank you for all your help!
Make Westlake Hills Vision Center your one stop for any of your vision needs! By far the best customer service experience I’ve had in the Austin area! The staff was warm and friendly and took care of all of our needs. My husband and I both had eye exams and ordered glasses and contacts. They have a quality selection of frames for you to choose from. This place is one of the few that still has the “old Austin” friendly atmosphere while being upscale and professional. Big thank you and happy holidays to everyone on staff!
This was my first visit to Westlake Hills Vision and it exceeded my expectations. The staff was friendly and I was seen soon after I arrived. Dr. Elizondo was thorough and knowledgeable. She explained exactly what she was doing and answered my questions completely. She is very knowledgeable about eye health and how to preserve healthy vision. Id recommend this practice without reservation.
Great exam and office is beautiful. Everyone is very professional.
The staff is really friendly, knowledgeable, and easy to work with. I went through an eye exam, shopped for glasses, they helped (literally everyone available in the office, haha) me pick out a pair that I love (Gucci!), and discussed all the bells and whistles I could include. I decided to go with Zeiss lenses, as theyre the best in the business, with transitions so I dont have to have a separate pair of sunglasses. I had a great experience, and will 100% get my next pair of glasses here.
Very friendly and professional staff! Atmosphere was terrific! I’m grateful to have finally found the right optometrist for my needs!
Friendly staff! Glad I was able to be seen quick! However, my pharmacy was out of stock of the medication I needed. I called doctors office to see if she could recommend anything else, I never got a call back.
If I can rate more stars I would.She was an amazing doctor. I came to visit my Granddaughter from Arizona and knew I needed an eye appointment, I book one with dr elizondo. I was a little worried because its been a little while since I had an eye exam, doctor was very through and took the time to explain everything to my husband and myself. Trevor was so nice and helpful on my glasses, he took the time to explain what frames my prescription could do.
The staff was very caring and Friendly. I walk through the door and everyone was so welcoming, they even offered refreshments. They even take the time to listen to what was going on and answered my questions I had. Thenovernall experience was truly graceful and amazing. 10/10 would recommend Dr. Elizondo
Thanks you so much for doing curbside!! Everyone in your office is so incredibly nice!!
Awesome place with awesome people! She took over the practice from Dr. Drees and I’m so glad we stuck around! Customer service is the best I’ve seen from any healthcare provider in my life. Really outstanding. My family has officially found our forever optometrist. 😂
Dr. Susan Elizondo is fantastic!! She’s gentle, knowledgeable and talks you through every step, which I super appreciate!! Her entire staff is very helpful and pleasant as well. Great practice with top of the line equipment to give you top notch prescription accuracy!! Highly recommend this practice and Dr. Elizondo specifically!!
Do yourself a huge favor and come here for your next exam. They really do everything right. The Doc, and the rest of the staff, treat you like family.Doctor Adam is highly skilled, and it showed during the smooth exam I got yesterday.I got a great deal on new glasses, and saved a bunch of money by getting a years worth of contacts! (If you are able, it feels really good to be stocked up)Give this place a try! Seriously!!
I absolutely love walking into any medical establishment and seeing books about healthy whole food plant-based eating and healthy lifestyle laying around the waiting area. That tells me you’re not just looking to make money by treating symptoms as the patient deteriorates, but to actually help them with knowledge of how to prevent all the bad stuff happening in the first place. I have much greater respect for preventative medicine than symptom-based reactionary medicine. How refreshing!
Westlake Vision is amazing. They offer superior customer service! They also have amazing equipment. It was nothing I had seen before. Aside from that, a screw fell out of my sunglasses and they fixed them for me at no charge. Armando even adjusted and cleaned them for me! Thanks Adam, Armando and the whole crew!
Very friendly and attentive staff!
I was referred to Dr. Drees from a good friend of mine. He is very friendly, and made sure I knew what he was doing through each step of the process. He helped me get into the best/most comfortable pair of contacts Ive had so far. The office is clean and modern/professional. All of the equipment/machines were newer than my previous optometrists. I will go back the next time Im due. I definitely recommend this place.
Awesome customer service and great eye doctor. Your needs will be met with the utmost professional advice. Schedule today
Amazing places ! Never a wait in my appointments, Dr and staff are always so kind and not pushy into product you don’t need. Love coming here and would recommend everybody to visit it !
I dont usually spend the time to rate any business, let alone an optometrist office, but I found this place extremely convenient and the staff extremely professional. Expectations and results clearly communicated and hours of operation are flexible with your work schedule. If you live around this area, I highly suggest going here for an eye exam.
Dr Susan Elizondo OD is a very caring, completent optometrist. She & her staff will do excellent work to care for your eyes & all of your optical needs. They have a nice selection of frames & a good array of lense products.
Dr Drees is great. Very friendly and professional. He’s always looking for ways to save you money . You will love the service.
Westlake Hills Vision Center is using state of the art technology and has an amazing team! I highly recommend Westlake Hills Vision Center!!!
Westlake Hills Vision Center has a fabulous selection of frames, which is important, as well as providing great customer service for eye tests. Everyone is friendly and helpful, making it a very pleasant experience overall.
Dr. Adam Drees is fabulous! He takes time to do a thorough exam and is great at solving difficult eye problems. I dont live near the office, but it is well worth the drive to take advantage of Dr. Drees expertise. I highly recommend Westlake Hills Vision Center.
Do yourself a favor and breakup with your current optometrist. Dr. Drees and his team are as good as it gets!Everyone at this office treats you like family and has your best interest in mind. Routine visit was quick and painless, plus Rachael provided me with everything I needed to get reimbursed for my contacts - saved me a couple hundred bucks.And it gets better - I randomely stopped by a few days later to purchase a pair of glasses, when Dr. Drees walked out, remembered me by name, and personally helped myself and another customer pick out our frames. Armando had them ordered and in my hand within a week!
I was very impressed with Dr. Drees and his team. Rachel was very friendly at the front desk, and even though I was early, she quickly notified Dr. Drees that I arrived. Dr. Drees was great, and explained everything to me. The exam went quickly, but didnt feel rushed. When it came time to choose glasses, Mando gave me honest advice on choosing glasses and helped me choose the perfect pair. I will definitely be returning! Thanks Westlake Hills Vision Center!
Dr. Adam Drees of the Westlake Hills Vision Center is very professional, knowledgeable, and Id highly recommend visiting him for your eye care needs. I visited Dr. Drees to get a contact prescription and talk about the feasibility of Lasik for me. He was very helpful with explaining my options, the costs, and I overall felt that their products and services were a great value.
Dr. Drees does a fantastic job of making you very comfortable with the process of eye care. After visiting with him for a short time, it is easy to feel confident in his expertise and trust that he has your best interest at heart. The eye exam was extremely thorough and Dr. Drees went to great lengths to explain the process and his findings. I am happy to refer Dr. Drees to anybody I know.
Very professional group and skilled, top notch optometrist. Very impressed.
I had a solid experience with Westlatke Hills Vision. The office in the Davenport Village is really nice. Dr Drees is a young guy, very friendly and personable. I got my first wellness eye exam since I was a kid. We did the genetic test for macular degeneration, as well and Im looking forward to getting the results. I didnt have any issues of concern which is great, but I would definitely recommend him to anyone in need of a good optometrist.
Dr. Drees and Westlake Hills Vision Center is my entire families eye doctor. My son had the most amazing AHA moment when Dr. Drees put in contacts and he could see without glasses for the first time at age 10. My husband sees him and is now down to one contact and his vision has gotten better. Dr. Drees bed-side manner and ability to relate to kids is wonderful and easeful. Im so happy to have a smart, and capable eye doc my whole family can rely on.
If you are looking for a complete eye health exam (versus reading some letters off of a chart with one eye closed) you have to go see Dr. Drees at Westlake Hills Vision Center. They continually stay in front of evolving technology and have invested in state of the art equipment, you will not find a better Eye Care Center!
Dr. Drees is amazing, Thanks for all your help!
Love this place - the doc is awesome - the staff is awesome!