Our PS4 had the blinking blue light. Another repair shop had informed us that there was no need to bring it in - it’s not able to be repaired. We were told to get a new system. Cell Phone Repair was totally agreeable to running a diagnostic check. They were able to repair it and the down payment for the initial diagnostic check went towards the final repair cost.Excellent customer service!!

Great customer service and really kind employees but low quality of work. Super sweet and good employees and management and the customer service on its own is what earns this place its stars. I just wish the work quality matched their customer service quality. A little extra tech training or higher quality parts would go a long way and the increase in cost would be worth it.I came in with a broken screen. It was replaced and by the time I had gotten home the screen had lines of dead pixels appear, I was told the tech who fixed my phone was still in training and to come back in to get it fixed. I also bought screen insurance with my original phone repair purchase and later found out I hadnt been sent the information needed to set it up.After I got it fixed the second time, the thumb print scanner wasnt working, and was told to come back in when the lead tech was in to look at it, when I showed up I was told that location didnt have the tools necessary to calibrate the scanner and Id have to take it in a fourth time with the promise that the other location had the tools to fix the scanner. They ended up not being able to fix it since it ended up being a hardware issue that Id need fixed in the Samsung store. They apologized and offered to replace my screen (which had since gotten cracked, my own fault) for free since the scanner couldnt be fixed and since I hadnt gotten my insurance info sent to me yet. I thought that was it and was happy with the results, sure the thumb print scanner had broken but they had been kind and went above and beyond to make it right. The next morning the new screen started failing, it will randomly stop working and fail to recognize when its being touched and I have to hard reset it to get it to start working again. I thought Id let it go and just deal with the new quirk but it keep happening more and more often happening at least 4-5x a day.I hate leaving a bad review since they were so accommodating and kind. Theyre workers just trying to do their jobs and mistakes happen, but my phone is a necessity for my life and my job, since I cant work without my cell Ive missed multiple days of work and have been reprimanded including losing a promotion opportunity. I dont trust taking it back to CPR to fix it again, so Im having to go somewhere else and pay full price to get it fixed and cant even use the insurance I paid for since the information was never emailed to me.Again, great customer service and genuinely good people who want to help, Id just be careful when it comes to more obscure phone types since they can be more finnicky than iPhones and instead go to a retailer certified through your phone company.

Very friendly staff! Extremely knowledgeable about repairs. Hayley was great and super helpful fixing Christian’s iPhone XGreat value and good pricing.

It is actually a bit early for me to leave this review. I just dropped my I Pad off for repair at the Beaverton, Oregon outlet of this chain. Grey took in my unit. The lightning port that charges the device was not connecting. It turns out the wires inside the port were broken. So they are replacing the port with a new one and it should be ready within two days. The price is $119.99 which they reduced for me leaving a review here. That is nice of them. Grey was nice to deal with. There was, I think an older Philippine woman in front of me and the other lady working there was dealing with her. The woman was complaining that her relatives had called her long distance and she could not hear them. The woman helping her said that she had the do not disturb turned on. The woman did not seem to understand. I said, Maybe she does not know what that is. The sales rep was irritated with me and said, We will get to that. After the lady left, I apologized to the woman for trying to help and she said: It happens. I guess I caught her in a bad mood. Anyway on the whole they seem pretty nice and I am hoping the work will be first rate on my I Pad. Maybe when I get the unit back, depending on the time it takes to get repaired and the quality of the work, I will be able to complete this review in a more thorough fashion. Update: The I Pad repair was completed late Saturday afternoon. They did not notify me, I had to call them. I went and retrieved it and it is working great. They did a good job and I spoke with the repairman, who seemed skilled, knowledgeable and nice. In the end I did pay $119.99 which included a $9.99 tip.

It was a good experience. I recommend the business. I applied for a loan to get one of their phones and got the loan quit easily. I filled out the paperwork, bought the phone, had a great experience with their business. The lady at the counter was very nice and knew what she was doing. She knew the tech stuff very well. I left happy with my new Galaxy Note 10+ Ultra. Thank you CPR of Beaverton.

Listened to the details of my problem, explained what they could do and how likely it was to work effectively, gave candid and good advice about how to proceed when they couldnt fix my problem, and offered rescue promptly and successfully when I messed up my phone in a new way the same week. Excellent website for making an appointment, but dealt with me as a crisis drop in just as courteously and efficiently. 7 stars!

Gray was very professional, friendly and helpful. Took very good care of me and explained the process throughly. Same day service too!

I recently had my iPhone 7 screen fixed and battery replaced at CPR. I am beyond pleased with my experience. Everyone was very friendly and helpful, my phone was done exactly when they told me it would be and they even cleaned out my speakers and charging port while I was there. The quality of work was amazing with an amazing value to match, my phone is practically new again. Cant recommend them enough, thank you!

The staff was super helpful, nice, and explained everything very well. Awesome customer service and excellent communication and able to fix and replace my battery in my phone super quick. They even honored my original battery replacement price quote even though the battery itself had gone up in price. I cant recommend this place more highly to take your phone or whatever electronic you need repaired. They have gained a lifetime customer. Fantastic experience all around!

Excellent and on point customer service, will definitely return. Well maintained managed and very professional ♥️

I had a VCR from 1999 that broke down, and they were generous enough to give repairing it a shot. I really appreciate the way the person who initially answered the phone checked with the other techs before telling me to bring it in; they werent sure anyone would know how, but someone who had been working there a while had experience with VCRs. It turned out not to be repairable, but they tried every avenue and took the time to get several difficult-to-source parts in the process. It was a valiant attempt. Also, the deposit rate was very reasonable. Ill be coming back if I have any other electronics that need repairs.

I was so happy to receive the tip to come here and get my iPhone battery replaced instead of just replacing the whole phone which is what I had been doing up till now! In a few hours and for a very reasonable price I feel like I got a brand new phone!

Went in to get my iPhone screen replaced. Very professional and quick. Grey was so helpful and explained all of our options to us!

The team quickly diagnosed and repaired battery and screen, and were very professional! Great service!

Been going here for both my Samsung S9 plus and my girlfriends iPhone 10. Great service very friendly competitive pricing cant beat this place also open a little bit later in the evening up to like 7 I think so you can get there after work.You are loved by the God that created you. Submit to him today and experience peace in your life and peace for your eternity. Jesus Christ is Lord

Semi-major repair to my Surface Book. All seems good now. They were polite, professional, and knowledgeable. I would feel confident asking them to do more work on my electronic devices.

Dropped off an iPhone 8 to repair a screen. Excellently done, fixed in 3hrs!

I ended up selling my broken phone to CPR and they were really great. I emailed with AJ quite a bit before I came in and he was super responsive and gave me a great quote. I would definitely do business with them again!

Very good costomer service and same day repair one of the best phone repairs in beaverton area strongly recommend

Great customer service. Greeted immediately. Left my Xbox there will post more when I know more. So far, impressed.

Extremely helpful. Listened to my concerns

I had my screen fixed a while back. The workers were friendly and the service was extraordinary. Plus the price was very reasonable.

My Daughters ipad charger broke off in the charging port. Sprint/T-mobile wouldnt touch it because it wasnt insured even though I purchased it through them. I took it to CPR and they pulled out the broken piece free of charge. Made my day! We will be using them for any future repair needs. Greats service. Thank you!!

Great service and super friendly staff. Highly recommended!

Great and quick service! Very reliable

I had a great experience! The staff were very friendly and understanding. They were able to fix my phones cracked screen very quickly. In the time it took me to drink a coffee and read a few chapters of a book, they had it looking better than ever. They also provided a lifetime warranty with my repair. If you need your phone repaired, dont hesitate to drop in!

Pleased I didnt have to leave my phone, they took care of my cracked screen in about 40 minutes even under the estimated time they gave me. I know where I will go if I need a repair again!!!

They were responsive, knowledgeable and replced my broken tablet screen when other repair shops could not.

Very friendly and helpful staff. I just had got my Mac laptop and the screen cracked. They gave me a little bit of money off, which was nice considering the screen was so expensive. They were really fast at replacing the screen as well. Within a few days. Ever staff member I encountered here was really nice and friendly. Appreciate your business. Thank you!

Great service, fully diagnosed my phone and fixed it in a timely manner!

Excellent customer service!!!! I was in a real pinch before a trip and they were able to help on short notice. Thanks again!!! I really appreciate the help!!

Gray got me back up and running after a cracked screen in my iPhone. Very fast. Thanks!

It was easy to book a repair appointment online. They fixed my phone’s cracked screen in less than 3 hours and it is good as new!

I’ve had 2 of my phone screens fixed here, they are fast, efficient and affordable

Repair for iPad charging port: requested estimate online and it was returned very quickly. dropped off Mon noon and they had it replaced by Tues afternoon. Nice that they are open into the evening. A little extra work required than the quoted repair, but reasonable pricing.Update - after using for awhile I notice that the screen is definitely less responsive. charge port still works but something is amiss.

Workers are very polite and nice but, I went in paying $95 to fix my ps3 and came out with $60. They couldn’t fix my ps3 and I ended up losing money that’s never good. I was hoping for a full refund because nothing was fixed. Retro gaming highly recommended CPR to fix gaming consoles but I wouldn’t.

The experience started good. Receptionist was very responsive. I cracked my screen and needed a replacement. Luckily they had the parts and got to work right away. I was informed it would be three hours after I had already paid which was aggravating but whatever. My issue is simpler than that. I got the phone back in a hour and a half so good on them, but now my phone wont hold a signal at all and I have had to resort to my old cell which works great. My phone worked great before they replaced the screen. Even with a busted screen I called to verify they had the parts.

Im so pleased that I stopped by!The two incredible people were helpful and saved me money after I listen to their input regarding my phone. This is my go to place when I have other concerns.

Very friendly and honest. They could have tried to replace the screen on my daughters tablet for the same price as a new one, but they told me it wouldnt be worth it. I will definitely go back if I need my phone repaired.

These guys are great! My cell phone issue was addressed promptly and I received a call back sooner than expected. I was referred to CPR Cell Phone Repair by other electronic stores in the Portland area. This is the place the Pros go to when they need their phones serviced.

Friendly people with awesome service! Quick work as well.

They do a great job and are super friendly and i would trust them with any repair needs.

I paid $170 for an iPhone screen replacement. I picked up my phone a few hours later and was happy with the new screen. However, within a few hours I started getting several black lines at the bottom of the screen. I returned a few days later and explained what happened. While the girl that helped me was nice, she immediately blamed me for the black lines. Then she offered me a $50 discount on another repair bill. I’m very disappointed that she didn’t even look into the problem. My family of 5 have used their service for the last two years. We will no longer go to CPR for help. There are many other choices.

Came in to have my screen repaired, left with my phone looking brand new. Would 100% recommend their service. Thank you, Hayley!

I have not done repair but they gave me a quote on my phone on the first call Made to them the quote was good slightly lower then other ones so I will use them

Very friendly and attentive service, they really do know what they’re talking about!

Just the fix I needed. Great service.

Was the cheapest repair fix I could find around for my IPhone XR that’s led was completely shattered ! Literally just walked in an checked in within a minute, friendly service, easy process and great price!

I was in a panic!!!! Phone wouldn’t charge.... 15 minutes later she saved me. Quick honest and so sweet. So glad I found them!

Brought in a HP Spectre with a broken touch screen. They explained the problem, the quote, and what to expect. Within a couple weeks got the computer back and at the low end of the quoted price. Also we’re able to dislodge a broken audio connection on an iPad within 10 minutes and tested. Very knowledgeable and friendly staff. Well worth the trip. Will use them again.

It’s great to do Business with them, highly recommended.

I was able to make an appointment really quickly for my smashed iPhone screen. Service was really friendly and they guarantee their repair. Fair pricing, too. Would definitely recommend.

They did something that was next to impossible! The PS5’s circuits are impossible too see so when you (me) try cleaning it like and idiot and tear fan connector off the motherboard these guys come threw and complete the impossible! Thanks again AJ, Luis and company for the great service!!! I’ll definitely be back when inevitably break something!

These guys are great, I walked in and a few hours had my phone fixed perfectly, parts in stock, courteous service, A no B.S just, let get it fixed attitude.I recommend anyone with a phone disaster like I had to hit these guys up for a no nonsense fast repair.

They did amazing, fixed up my iPhone and great customer fair.

Very helpful and quick! Thank you for taking care of it!

Cant say enough good things about this business. Amazing, compassionate, knowledgeable staff who went above & beyond. They managed to do a temp repair on my daughters phone that had not been backed up correctly, & she thought when it got smashed, she had lost all her photos including all her new baby photos. Devastated, I told her I would see if these guys would help as AT&T said they were not savable. They successfully retrieved them all! Thanks so much. So very helpful.

Absolutely fantastic customer service. I will be recommending them to all of my friends and to anyone I hear about that needs a screen replaced. An honest approach to business is very important to me-they had originally quoted me at a lower price a week or so before I went to the store and rather than say I was out of luck, they honored the initial quote. I greatly appreciate the quick turnaround time and look forward (in the unfortunate event I break another phone) to working with them again.

The repair was complete a day earlier than quoted.

Friendly staff ! And quick to get the phone fixed !

Horrible experience. Had to take my phone here under xfinity warranty for a cracked screen. They didnt seal the phone up correctly and now the front camera has dirt in it and wont focus. Have to get a replacement phone now from the insurance.

Had an emergency with Mac laptop and drive was not savable, however, AJ was kind enough to reach out to other services that could recover the data. He took it on himself to manage all aspects of that experience and fixed my laptop quickly and very reasonably priced. Definitely will be buying in the future from him. HIGHLY recommend!!!!

Had a disc drive issue with my ps4, called up almost every place and couldn’t find one that can fix it but luckily was told by another company that this one handles consoles, the people were very friendly and got it done nearly 4 days with a reasonable price! definitely would recommend going here

Have had 3 phones/iPads repaired here and they are both quick and affordable. Screen cracks, broken charging ports, you name it ... they got you covered!

I initiated my repair via the online quote process. The response was very quick and efficient. I have a very ancient basic phone that I love and just wasnt ready to say goodbye to, but they were able to still track down and get the parts in quickly and repaired my phone in one day. I would HIGHLY recommend this company, as they were very professional and did everything they agreed upon at a very affordable price. Extremely pleased at the level of service received in all aspects of the quote and repair process.

I have a iPhone X max. I washed my phone then my phone got damaged and reset every 2 minutes. I went to apple store to repair the phone but they said; iPhone X max is not water proof! It’s just water resistance. They said the damage is not fixable and I have to get a new iPhone which is $1000 or get the same one for $600. I didn’t trust them and I left the store. I went to CPR Phone repair. They said we do our best to repair your phone. After five days they fixed my phone for $180. They are so responsible and helpful. I really recommend them.

Brought my iPhone 8 in for a new glass back, battery replace + charge port clean-out. They did it quickly within the same day. Dropoff and pickup were effortless.

Excellent place - strongly recommend! Charging port on my iphone wasnt working. Took to Apple Store first and they just wanted to sell me a new phone. Sort of pretended to clean it but said it wouldnt work and the parts no longer available for repair. CPR had the parts in stock, but I didnt even need them because she cleaned it thoroughly and it actually worked, for only $35. They also have great COVID precautions - only one person in at a time, glass barrier and lots of distance between service person and customer. I will skip the apple store next time and just go here. Cant say enough good about them!!

Very helpful with our visit.Thank you very much

My S8 took a 24 fall and cracked the screen. Insurance sent me to CPR who was awesome. They responded quickly to my emails even though they were not open full time. When I was going to bring in the phone they let me know they were at regular hours. They did the job quick and professional. It looks great.

Refered by Verizon, took less than 1 minute to find the problem, microphone was plugged, no service charge. Highly recommend 👌. Verizon just wanted to sell us a new phone. Didnt even check the microphone.

I cracked my Iphone SE 2020 a few days ago, and the people at CPR were super professional and helpful. The screen looked a little off once it was fixed, and they made some changes and were very helpful. My only advice would be to make sure they explain to you the potential differences between the screen you had and the one they are replacing it with. Great experience overall!

First things first. I had the same phone repaired twice at this location. First time, it was nearly perfect, minus the higher than average repair cost, (170$ repair for a 400$ phone). It has all the parts and the new screen functioned perfectly. The screen broke again, at my own fault most likely and I brought it back. They offered to fix it for 110, and I brought it in. They then said they cant do it for 110, and tried to charge me 160. I talked them down to 120 after telling them about the reduce price they quoted me. The repair took longer (mostly due to not having parts in stock) and I walked back to pick up the phone. This time, the repair was sloppy. The phone was missing a part, and the screen was bulging at one corner. When I addressed the issue, they told me it was missing the part when I came in, and the screen couldnt fit perfect because the frame was damaged. This was not true. I know exactly the condition my phone was in when I brought it in, and no parts were missing. I told them it had the part when I gave it to them for the second repair, but they would not fix the issue. I will not go back for phone repairs at this store, because I didnt spend 110$ just for them to give me an unfinished phone.

I would highly recommend this place! Out of the 3 places I contacted about replacing the hard drive in my old iMac, CPR gave me the lowest quote, as well as the friendliest and most helpful response. It was a no-brainer to choose them for the job, and Im SO happy I did. They were so nice and helpful throughout the entire experience. I wasnt sure if my old iMac was even worth repairing, and they could have easily just said yes to get the job and take my money, but instead, they answered ALL my questions and really helped me feel like I was making an informed decision. In my experience, you either get a place that cares about the customer, or a place that really knows what theyre doing, but CPR was both! I was so impressed. My computer is now up and running again, and I will definitely go back to CPR next time one of my other devices fails!

Quick fast service awesome staff

Honestly this is the best place to get finance for something you need ! As long you pay in time you should be okay Hayley! You’re amazing thank you

Great customer service.. aquipted with the tools and staff to get my Galaxy Tablet A fixed.. Im from Salem and I drove out to Beaverton for their service and they were nice enough to agree to mail it out to me after it being fixed.

Indeed was under warranty (had no idea) But they are very understand and accommodating. And i will be sure to use their services in the future

I brought my phone in and they stayed late to make sure the problem was diagnosed quickly. I’m very pleased with their work and will go to them first the next time our cell phone or laptop decides to quit. It’s definitely worth the fee to avoid a costly and needless replacement.

Guys are super helpful! Very friendly

Hailey helped me, she was fantastic! I dropped my phone off around 2:15pm on a Saturday, went to pick it up about two hours later. She was very patient with me and answered all my questions. My phone is back to being fully functional!

I had couple questions about my Mac and they helped me out. Thanks so much. Highly recommended.

They fixed my phone in 10 min and did not charge me!!! It was a simple fix but had my phone locked up. I could not use my PIN to log in.

Contacted CPR and a few other places. CPR responded quickly and gave me a real estimate on repairs. The other places never responded. My phone was repaired quickly. The staff was friendly and knowledgeable. Their store is clean and organized. Would definitely go to them again for other electronics repairs.

Got a repair quote and schedule an appointment online, it was very simple. I dropped my phone off at the schedule time and picked it up a couple of hours later.After the battery replacement, the phone works again like it should and I dont have to charge it 3 times a day.Very satisfied, I would definitely recommend to friend as the price was very reasonable as well.

They do quality work, quickly at a reasonable price. Above all else, their customer service is exemplary!I dont want to throw anybody under the bus, but two days after I had the screen and backglass in my S9+ replaced, it fell off my desk and broke the screen again. You probably heard the expletives I screamed from wherever you were in Beaverton that day... Anyways, my feeling was that it broke a little too easy, so I took it back over to CPR

The guy at the store diagnosis my iPhone and discovered it was a easy fix. Just some lint in the charging port. No charge and I was on my way. Very awesome. If anything actually is wrong I will take it to them.

They did a good job of fixing my Motorola phone (under warranty). They werent able to figure out what had gone wrong, but they reset it and it has been fine ever since. They were easy to deal with, responsive and professional.

All the employees were professional and helpful, turnaround time on my tablet was super quick. And very affordable. They also took the time to explain what was wrong with my tablet, which I appreciate greatly.

My iPhone would not recognize my headphones when plugged into the jack. Apple told me that I needed to get a new phone. They wouldn’t repair it there. This wonderful place fixed it for me the same day and it works perfectly. I highly recommend them and will always do repairs there. $70 fix saved me from buying a whole new phone.

First and foremost, I am not sure why people claim this place is something its not. My first impression was not the best. I asked for prices on older devices and when the store representative went to the back of the store to grab a device I heard some whispers, and thats when things started to get sketchy. She brought out a violently scratched phone and was asking for $300. I asked about the return policy and she was very vague about no refunds and possibly exchanging the device for something of the same price (yeah, right). Then mentioned if the device was to fail they would send it elsewhere for repairs. The representative added that they might be able to work around the price but the phone, even as it was gonna be covered with a case looked in extreme bad shape. Overall it was an uncomfortable experience. Dont waste your time like I did. I rated it one star as there is no option to select zero stars.

The folks at CPR Beaverton worked with me pretty closely through email after I requested a quote on their website.I was able to get my Moto G6s inflated battery replaced for less than half of what Motorolas support service asked for. They were straightforward with the process as well, and were able to complete the replacement quickly.The phone looks as good as new now that the backing is back in its proper position. The seal looks clean as well, almost as if Ive never had it replaced. They stated that the battery they placed in the phone is under warranty for six months, and also invited me to come back if any issues with the phone popped up that could have resulted from the replacement.The store seemed to have great standards for health as well, limiting customer counts to 1 at a time in the lobby due to its size. There was also a sign saying they preferred curbside assistance to in-store interaction, but no mention of this was made when I entered the store with my mask on and while keeping distance from the Plexiglas-shielded counter. I imagine this will be relaxed once the outbreak of COVID dies down.Overall, great experience. I look forward to working with them again if issues with any of my other supported devices occur as well.

This company has taken care of my phone and my friends phones and does a great job. Definitely would return many times.

This is the only place Ill take my items to for repair and heres why!...My husbands android phone wouldnt charge. We took his phone in for a quote to another computer/phone repair shop in Milwaukie. The gentleman we spoke to made suggestions/comments along the lines of simply to repair...and if repairs cost over $200 he recommended that given how old the phone was wed should just consider getting a new phone. At first we were told it would probably cost up to $100. So the Milwaukie shop employee told us theyd call shortly with more a final cost. Within about an hour we got a call back and the final cost (apparently for parts, labor, and whatever else) was all of the sudden $240 and he was ready to take payment over the phone. At that point we decided to get a second opinion and thats were CPR repair came in and saved our electronics. We paid less than $80 total and got the phone back the same day. Because of that I took my Dell laptop in for repairs since it would no longer change either. Long story short the problem with my laptop stemmed from a botched repair job done by Dell under warranty (side note beware of Dells warranty services)...CPR had my laptop for about a week and a half doing everything they could to find the problem and they did for less than $200.

I dropped my android phone on the pavement and cracked it, these folks were able to get it fixed the same day on a Saturday afternoon.

Got my GameCube repaired!

I broke a Samsung Galaxy s10 +. Very sad and desperate to get fixed. They were busier than normal and did have it repaired at the time they said they would. Very friendly and let me snag a couple other items at a discount. My thanks to Hailey and the gentleman at the Beaverton, Or. location. you gained a new loyal customer today 9/26/20.

They were great. They had the parts on hand and were able to do the work quickly at a reasonable price.

Not my first time purchasing through this company and and it wont be my last im sure. Went in with a broken phone looking to upgrade. They gave me a really good deal for credit on my broken phone and I used it to purchase the upgrade. Staff is very friendly and accommodating would 100% recommend using this store for repair and purchasing!

Great customer service, had my repairs done fast